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(2) <br />CITY OF SANTA ANA <br />accepts the terms and conditions of the Contract Documents and indicates their ability <br />and willingness to perform the requested services under such terms and conditions. Any <br />exceptions to the terms and conditions set forth in the Contract Document should be <br />clearly noted in each Proposer's proposal. <br />Please direct all questions regarding the procurement process to: <br />City of Santa Ana <br />Finance & Management Services — Purchasing Division <br />Stephanie Martinez, Buyer <br />Email: SMartinez10(cDsanta-ana.org <br />Phone: (714) 647-5468 <br />F. PROPOSAL CONTENTS <br />Proposals are to be prepared in such a way as to provide a straightforward, concise <br />delineation of capabilities to satisfy the requirements of this RFP. Colored displays, <br />promotional materials, etc., are not necessary or desired. Emphasis should be <br />concentrated on conformance to RFP instructions, responsiveness to the RFP <br />requirements, and on completeness and clarity of content. Dividers and clear organization <br />of content and material are encouraged. <br />1. Cover Letter <br />Proposals shall include a letter signed by a principal or authorized representative who <br />can make legally binding commitments for the entity. Include type of business entity. <br />Cover Letter shall not exceed one page. <br />Cover letter must be addressed to the following: <br />Jack Ciulla, Chief Technology Innovations Officer <br />City of Santa Ana — Information Technology Department <br />20 Civic Center Plaza <br />Santa Ana, CA 92701 <br />2. Agreement Statement <br />Proposal shall include a statement outlining your concurrence or concerns with any and <br />all provisions as contained in the Standard Agreement attached as Exhibit A of this <br />RFP or with the General Requirements section (III.A). <br />3. Firm and Team Experience <br />Proposal shall include a profile of the firm's experience including the following: <br />1. A general description of the firm, including size, number of employees, number of <br />staff placed at client organizations, and any past or contemplated changes in <br />ownership. <br />ii. Name and contact information of the supervising Engagement and/or Resource <br />Manager to be assigned to the engagement. <br />iii. Resumes for the Engangement and/or Resource Manager(s) assigned to the <br />engagement. <br />RFP No. 20-124 Information Technology As -Needed Professional Services Page 11 of 35 <br />