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EXHIBIT C <br />• How the levels involved compare with the negotiated levels of performance established <br />for the state. <br />• Ensure that the negotiated levels account for the economic conditions and the <br />participant characteristics based on the SAM. <br />• The levels involved promote continuous improvement of the indicators of performance. <br />For more information on the Performance Negotiation process, please review the Workforce <br />Services Directive State Level Performance Goals and Local Area Negotiations (WSD19-11 PDF). <br />If you have questions related to this information, contact the Program Reporting and Analysis <br />Unit at wsbmanageperformance@edd.ca.gov. <br />/s/ JAIME L. GUTIERREZ, Chief <br />Central Office Workforce Services Division <br />Page 2 of 2 <br />