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City of Santa Ana <br />Scope of Work <br />Name of Organization <br />Name of Funded Program <br />Annual Accomplishment Goal <br />I. Total number of unduplicated households (Santa Ana and Non -Santa Ana households) anticipated to be served by <br />the funded program, named above, during the 12-month contract period. <br />850 Households <br />II. Number of ONLY unduplicated Santa Ana households to be served by the funded program, named above, during <br />the 12-month contract period. <br />8501 Households <br />Program and Funding Description <br />III. Description of Work - In the space below, describe the program to be funded during the 12-month contract period. <br />What specific activities will be undertaken during the contract period. Please be concise in your response. Only the <br />viewable space will print. <br />A. FAIR HOUSING COMPLIANCE: -Respond to 10 or more allegations of discrimination resulting in a case file. Wewill <br />address all allegations of housing discrimination made by current or potential Santa Ana households. If investigation supports <br />allegations or where evidence of continuing unlawful discrimination warrants additional action, we involve administrative <br />enforcement agencies and/or legal counsel. <br />B. COMMUNITY EDUCATION: - Involvement in at least 8 Santa Ana events reaching over 120 heads of households; <br />distribute about 700 information packets; offer a poster/essay contest within elementary schools. Hold 2 landlord workshops <br />and 4 tenant workshops in English and Spanish. Conduct presentation on landlord -tenant and fair housing laws. Provide <br />training and technical assistance of City staff, as well as to real estate agents, lenders, apartment managers/owners, and other <br />housing industry professionals. <br />C. LANDLORD/TENANT COUNSELING: Handle about 870 requests for service, from about 820 unduplicated households, <br />addressing about 2,240 inquiries, disputes or issues. Most discrimination occurs within the landlord/tenant relationship, so this <br />activity is important in facilitating our agency's primary goal. About 30% of the investigative caseload originates from <br />landlord/tenant contacts. We assist people in resolving questions and avoiding disputes over evictions, deposit returns, <br />substandard conditions, and other landlord/tenant matters. Staff counsels individuals about their respective rights and their <br />responsibilities. <br />D. CITY ADMINISTRATIVE SUPPORT: -Provide data collection, analysis and reporting to city CDBG administrators as well <br />as HUD auditors as required. We will support efforts to implement actions to overcome impediments and report actions and <br />progress to HUD. <br />Schedule of Performance <br />Estimate the number of ONLY unduplicated Santa Ana households to be served by the funded program during the 12- <br />month contract period per quarter. (Enter number of new Santa Ana households served each quarter. If they were <br />served in quarter 1 do not count them again in quarter 2) <br />Quarter 1: July 1 - September 30 <br />Quarter 2: October 1 - December 31 <br />Quarter 3: January 1 - March 31 <br />Quarter 4: April 1 -June 30 <br />Households <br />Households <br />Households <br />Households <br />Total unduplicated Santa Ana Households to be served. <br />Schedule of Invoicing <br />Estimate the amount of grant funds to be requested during the 12-month contract period on a quarterly basis. <br />Quarter 1: July 1 - September 30 0 <br />Quarter 2: October 1 - December 31 <br />Quarter 3: January 1 - March 31 <br />Quarter 4: April 1 -June 30 <br />16,879.2516,879.2516,879.2567,517.00 <br />i16,879.25 <br />Total Grant <br />Exhibit A <br />Page 1 of 1 <br />