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EXHIBIT 1 <br />It is the Santa Ana Housing Authority's objective to administer all Authority services into the system. <br />The systern needs to support the needs of all Programs and provide data to support all forms of <br />administration of the Housing Choice Voucher Program. <br />1. Housing Management Software System —The contractor will provide a complete system with <br />ongoing maintenance and support services that meets the requirements established by this RFP. The <br />software selected will manage the following functions of SAHA. SAHA-specific module descriptions we <br />are interested in, <br />• Waiting List <br />• Housing Choice Voucher Program <br />• Rent Reasonableness <br />• Report Generation <br />• Letter and Packet Generation <br />• HCV Program Grant Management <br />• PIC File Generation <br />• Scanning and Paperless Capabilities <br />• Bank Reconciliation <br />• Project Based Vouchers for HCV <br />• HQS Inspections/HQS Mobile <br />• UPCS Inspections/UPCS Mobile <br />• Online Applications <br />• Applicant Portal <br />• Landlord Portal <br />• Participant Portal <br />• Document Imaging <br />• Accounts Receivable <br />• Accounts Payable <br />2. Implementation Planning and Design Services —The contractoi will pi ovide a scam of intplemenration <br />experts who will work with SA11A to determine in detail how the housing management software system will be <br />used at SAHA to meet the project goals and system requirements. The planning and design phase will determmie <br />which nwdules are used and how each specific nwdule will be used to optimi/e workflow and process <br />miprovcincuts. The phase kill also review Lhc order and Negaeucc of irnplernentation fnr cash rnutlule, what <br />efl'orts including staffing and training will he necessary Lo irnplement each module, how connections Lo other <br />systems will be designed, what data will be stored in the system, what historical data will be imported, etc. The <br />bidder will be required to submit a fixed lee proposal for the Implementation Design and Planting Phase. The <br />proposal should Spell out assumptions and expected estimate of eflort. <br />Housing Authority of the City of Santa Ana <br />City Council 5/4/2021 <br />Page 12 <br />