FULL AGENDA PACKET_2021-05-04 - Laserfiche WebLink

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Location. Client Training Courses may be delivered in a physical classroom at a location determined by mutual agreement or through a Live virtual classroom. Details regarding delivering Client Training Courses shall be set forth in an approved SOW. For Client Training Courses to be piuvided at an onsiLe Llasstount LhaL 'are canceled by Client: (i) ten (10) or more business days prior to the course start date, MRI will provide a full refund or credit; or (n) within the ten (10) business day period before the Course SLarL date, fifty percent (50%) Of the course fee will be forfeited and MRI will provide the remainder as a refund or credit. 4.2.2 Physical Classroom Public Training Course Cancellation Palicy. "Public Training Courses" means publicly offered Training Courses that. are not delivered specifically for Client Public Training Courses may be ddivcrod in a physical dasst from or through a live virtual classroom. Registered attendees for a physical classroom Public Training Course who raneel less than let) (10) business clays prior to the course start date WILL forfeit all applicable Training Course fees; however; transfers to another person are permitted up to one (1) business day prior to the course start date. In order to transfer a physical rlassroorn Public Training Course attendance spot, contact Mki Learning SOlutia's at 1.800.321.8770 ext. 1 or email. (ear ninenlmrisoftware. coin. MRI reserves the right to cancel any physical classroom Puhlic Training Course class up to ten (10) business days prior to the course start date for any reason. If MRI cancels a physical classroom Public Traininp Course days and is unable to reschedule [lie attendee, MRI will tefund to such attendee all applicable Training Course fees. MRI assumes no responsibility for non-refundable airline tickets or other expenses that may be incurred due to cancellation of a physical classroom Public Training Course. 4.2.3 Live Virtual Classroom Public Training Course Cancellation Policy, kegishvcd 1tn>ndecs for live virTIMI dasstoom Public Training Course program will receive a web-conferencing invitation on the day prior to the star( or the program. Registered attendees who cancel less than twenty-four (24) hours befae the scheduled start date and time will not be refunded any applicable Training Course tees. However, transfers to another pemon are permitted up to the starting time of the program. h, order to transfer a live virtual classroom Public Training Course attendance spot, contact MRI Learning Solutions at 1.800.321.8770 ext. 1 or email teaming@mrisoftware.corn. MRI reserves the right to cancel ar,y live virtual classroom Public Training Course class for any reason. It Mid cancels a Live virtual classroom Public Training Course class and is unable Lu reschedule the attendee, MRI will refund to such attendee all applicable Training Course fees. EXHIBIT 2 M, 4.2.4 Self -Paced e•I earning Training Course Cancellation Policy. "Self -Paced e-Learning Training Courses" means publicly offered Training Courses that have no set tins or location, and can be taken by any person at any time at the MRI Learning Solutions website. Self - Paced e-Leaininq Ttaininq Courses are nun -cancelable and applicable fees are non-refundable All sales of Self -Paced e-Learning Training Courses are final and non -transferable. 4,3 Use Limitations; Monitoring, Unless othorwtsc CxphCrtly agreed in writing by MRI, Client is only allowed user access rights to any Training Course up to the number of Narned Users Put chased as shown in At. executed SOW. Client and Named Users may not share access tights, or any Training Course content, with others and may only access the Training CnUISe for personal Lrairnri-. use as specifically pennil-Led. To the extcvrt permitted by Law, MRI may monitor, suspend Or ter minarr, Client's or any Named User's use of any Training Course and/or training account, or Lei nfnale this Schedule or the applicable SOW, or remove or disclose Lllent'S at any Named User's information In order to ensure CllOnt's and all Named Users' compliance with the Agreement or to otherwise protect MRI riuhts of riuhts of others. It C-lient or any Narned User dues not comply with the restrictions Set forth in this Sectinn 4.3, Client may bo charged additional fees equivalent to the resulting usage fees for the related services incurred. iiif 711z"irar] This Schedule may be terminated in accordance with Section 9 of the Master Agreement. Where the nun -breaching Par Ly has a righL to Leirnina Le this Schedule, the non -breaching Party may at its discretion either terminate this Schedule, nr the applicable SOW. Upon temmtiaton far airy reason, all worst products, uidudrng all drafts and works in progress of deliverables, shall be delivered to Client. Upon MRI's receipt of a notice of Lerrninalion, MRI shalt cease and shall cause any agent or subcontractor to cease all work under the applicable SOW and minimize any additional costs or reimbursable expenses unless otherwise- agreed in writing by Lhe Parities. Except as may be expressly set forth in the applicable SOW. Client shall pay MRI fees for services performed to the date of termination on a T&M basis together with any expenses reasonably incurred in conneclion Nlerewilii. The Paflies' obligations under this Section 5 and Section 3 of this Schedule and the surviving provisions of the Master Agreement shall. survive any Ierrminalion of this Schedule. END OF PROFESSIONAL SERVICES SCHEDULE Client: HouslnE ",r_,IErLY18t� City of Santa Ana MRI Confidentiak3 — 42 '6f4A90Q'f