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y : lariti <br />efforts to prevenl unnulha;Led access to or use of [he Services or [he Apex <br />Platfnrm and will promptly notify CLARITI of any rnauthnrizerl acres to or <br />use of the Services or the Apex Platform. <br />7.3. Changes: Customer acknowledges and agrees that CLARITI <br />Tray in its r ixr.relion change 'he Services troll] IIITIP In IIITIe, hill shall provide <br />notice of material changes to Customer. If any substantive changes to the <br />Sarvlcas are not approved by CUSiemef, than Customer 811,111 have the <br />option to terminate the Agreement in its sole discretion. 'substantive <br />Changes' means any mange .teal lunnarnanlally changes the nalufe of Ilia <br />Services Offered to the Customer. <br />8. Proprietary Rights <br />8.1. General: CLARITI and Il] IICGI5u6 Will at all Lio,.s UWn and maid <br />all right, title and interest (including all intellectual property rights) in, to and <br />associatud with the Scrv,us and all rdatu] content, software and <br />technologies. Salesforce.rom will at all Tines own and retain all right, title <br />and ifl ems'. (indudimy all ifIelloclual pmpuly dyhls) in. W and associated <br />with the Apex Platform and all related contem. software and technologies. <br />Cls orlICI will no', aoyuim any right, IIIIC or inlcrosl in, to or associa[cd with <br />the Services or the Apex Platform or any related software or technologies, <br />exrapl for [he limited lirenne ,el firth in paragraph 2.2. <br />&.z. CLARITI Marks' ell T1I. ClAnti Cloud Inc.. T. and related loyos <br />and marks are the trarlernarks of CLARITI ("CLARITI Marks'). Customer will <br />not acquire any license to use. crony right. title or interest in, to orassociatcd <br />with. any of those trademarks. <br />8.3. Disclosure of Customer Information to Salesforce.eom: <br />CLARITI will disclose information regaroing Customer and Orders (including <br />cui[acI infunialiun rcyardiny CuoluniLr'S represunlalivu9) to <br />SeleSforce.com. CLARITI has no Control over, or any responsibility or <br />liability fur, Salu8furcu.uum'8 culluction, use, or disdoeurc of that <br />information. <br />61 c CLARITI Property ✓# Reservation: CLARITI expressly reserves <br />all rights in CLARITI Property. including all intellectual property rights. All <br />right, title and interest little CLARI I I Property, and any update, modification. <br />adaptation, translation, customization or dcrivativc work thereof, is and <br />remains wilh Provider (Or Provider's Ihird party suppliers, as applicable). The <br />CLARITI Property is licensed al A Subscription basis and not "sold' to <br />Custorer. CLARITI and its licensors will at all times own and retain all right. <br />title and interest (including all intellectual property rights) in. to and <br />associated with the CLARITI Property "CLARIFTI Property, means the <br />SArviceA. CLARITI Marks and Anonymized Data. and all materials provided <br />by Provider and not specifically granted to Customer. <br />9. Representations I Disclaimers / Liability Limitations <br />9.1. Representations/Warranties of Customer: Customer <br />represents and warrants to CLARITI that now arid it all times during the <br />Term: (a) Customer has the right. power. capacity and authority to enter into <br />art(] perfonll its obhgatons utter [[its Agreernenl and Id grail the Lrenses, <br />authorizations and permissions set forth in this Agreement (including <br />regarding access to and use O1 Customer Data), (b) all information provided <br />by Customer to CLARITI in an Order or otherw'.se is true. accurate. curront <br />And romplele; Ann ((.) Cuslorner's use of the Services Complies will) all <br />applicable local. state. national and foreign laws. treaties and regulations. <br />including those related to data privacy, international communications and the <br />transmission of technical or personal data and (d) the provision of, or <br />lransnlission of, any Cuslomer Data to CLARITI and the use Of such <br />Customer Data for the purposes described in this Agreement does not and <br />will not violate or infringe the rights of anv person and Customer has obtained <br />all appropriate and necessary cons rats to do so. <br />9.2. Repre5entation5/Warrantie5 of CLARITI! CLARITI represents <br />and warrants to Customer that CLARITI has the eurpurate power, capacity <br />and authority to enter into this Agreement. Functonality that was <br />eunfiyuredldevuluped by CLARITI and has unexpUo[cdly stopped wurldflq is <br />covered for up to one year from the date of implementation. ('System <br />Warranty") Note that wirrintied items can only be diagnosed by CLARITI. <br />Custom development performed by any non-CLARITI entity and functionality <br />related to peymenl prnressing is exHuded Frio] Sys[Pm Warranly. <br />9.3. SalesForce Development Lifecycle Restriction: Customer <br />agrees if) have its iechnical staff or system integrator staff maintain <br />envirollnlclnts and best practices desClbed in <br />Track and Synalronize Development Changes'. "CHAPTER 5 Release <br />Managementare excluded from Serunn g.2 System Warranty. <br />0.4. No Other Representations/Warranties. The rcprcncnlalions <br />and warranties set forth in paragraph 9.2 are in lieu of all other <br />represenlalions, warranlies, cnnrlilions and guarantees from CLARITI. The <br />Services are provided as is and with all faults'. and without any, SUBJECT <br />TO THE SYSTEM WARRANTY, raprasentntoils, warrantIOS, condltlund or <br />guarantees of any nature or kind whatsoever, whether express, implied or <br />sle[u[ory, or at ng Isom cuv,om or Irade usage err by any roursa of deahncl <br />or course of performance, including any representations. warranties. <br />condilions or guarantees of or relating to. accuracy, capacity, cornpleleness, <br />delays. durability: errors, fitness for a particular purpose, lack of viruses or <br />ollier harmful conlponerll, errors, or interrupted Servile; merChatilabilily, <br />non-infrinycndcit; performance; quality; results, suitability; timeliness: title. <br />or workmanlike ellbrl; all of which are hereby disdairtled by CLARI I I to hoe <br />fullest extant permitted by law. Without limiting the generality of tic <br />foregoing. CLARITI does not represent, warrant. or guarantee that: (a) tie <br />Services will be secure, timely, Lninterrupted or error -free or operate in <br />cornoination with any other hardware, software, syeterti or data, will meet <br />Customer'; requirements or expoclalions, or will comply with Appll cahle laws <br />or be free from errors or uninterrupted service. (b) errors or defects will be <br />corrected. or tic) the Services and related software and systems are free of <br />viruses or other harmful components. <br />9.5. General Disclaimer: Use of the Services and the Apex Platform <br />is at Customer's own risk. The Services and the Apex Platform may be <br />affected by numerous factors beyond CLAHITI's cuntrul, and may nut bu <br />continuous or unitllerripled or secure. Secuhly and privacy risks cannot be <br />Phm,nater. Cu StOTP.r 6 Solely respnnalhle fnr (1J4tomfirR and Uners nFe <br />of the Services and the Apex Platform. Customer hereby acknowledges that <br />the Services may be subject to limitations, delays, and other problems <br />inherent in the use of [he Internet and electronic communications. arid <br />CLARITI is not responsihle nr Iiahle for any delays, delivery failures, or other <br />Uanragc rescuing Luny such pwblans. <br />4A6. Liability Limitation: CLARI 11 WILL NOI BE LIABLE FOR ANY <br />INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEOUFNTIAL <br />DAMAGES ARISING OUT OF THIS AGREEMENT (INCLUDING. <br />WITHOUT LIMITATION, LOSS OF BUSINESS, REVENUE, PROFITS. <br />GOODWILL. USE OR OTHER ECONOMIC ADVANTAGE) HOWEVER <br />THEY ARISE, WHETHER IN BREACH OF CONTRACT, BREACH OF <br />WARRANTY. OR IN TORT. AND EVEN IF CUSTOMER HAS BEEN <br />ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AND THE <br />CUSTOMER HEREBY RELEASES CLARITI OF SAME. IN ANY EVENT. <br />CLARITI'S LIABILITY UNDER THIS AGREEMENT WILL BE LIMITED <br />ONLY TO DIRECT. VERIFIABLE DAMAGES. INCLUDING BREACH <br />RFSPONSF COS S, HFGIJI At CRY FINFS ANO PFNAI Ill-;, AS WH I <br />AS CREDIT MONITORING EXPENSES. AS APPLICABLE. ARISING <br />FROM CI ARITI'S NFGI I(;FN(.F MATFRIAI NON-FIJI Fit I MFNT OR <br />BREACH OF ANY WARRANTY OR COVENANT. OR ANY MATERIAL <br />MISREPRESENT Al ION, EXPHESSLY PROVIDEL) UNDER IHIS <br />AGREEMENT. <br />(A) General/Definition: lhis paragraph 9.G applies regardless of any <br />neyllyeneu or curd fault ur wrunydalny (Induolny fundamental breactn or <br />gross negligence) by CLARITI or Salesforce.com, and even if they have <br />been advised of the posslblllty of the loss or damage being Incurred; and In <br />this Paragraph 9.6. references to "CLARITI" and "Salesfoice.coim' ncluoes <br />hear respective past, present and future directors, uffiLers, cnrpluyuus. <br />agen's, represenlalives, service providers, subcontractors, suppliers, <br />hoensorA, licensees, and each tit them, Jointly and severally. <br />9.7. Fair Allocation of Liability Customer acknowledges and agrees <br />that this Agreernenl presents a fair allocation of risk and Iiabilly, which is <br />rcflcrtcd in the Fees to be paid by Customer. <br />9.8. Cyber Insurance: CLARITI shall he. required to retain Cyher <br />Insurance. with limits not less than $2.000.000 per occurrence or claim. <br />$?,000.000 aggregate, during the Term of this Agreement. Coverage shall <br />be Sufficiently broad to respond to the duties and obligations as is <br />undertaken by CLARITI in lhis Agreement and shall ridude, hill no[ he <br />Ilntl[cd to, dalms Involving sccunty breach, system failure, data recovery, <br />business inleiruplion, cyber extortion, social engineering, infringement of <br />Intellectual property, Including out not limited to Infringement of copyright. <br />trademark. trade dress. invasion of privacy violations. information theft. <br />danraua to err destructlun of eleetrbnlc Infurrnatwn rcluasc of private <br />due to not follcl Qobggtj) descrihed in sections -Chapter 2. <br />Development Environ )ants'. for single and multiple projects. "CHAPTER 4 <br />(=npyng)t 2020 Clnntl Cloud Inc. All nahu re5ervcd. <br />iiiQ7ri and alteration of electronic info6jtltwy12-0nT jolicy shall provide <br />