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(.1lariti
<br />Exhibit "A"
<br />Salesforce,com End User Subscription Agreement
<br />This is an Agresnlem. between Salesrorce.com and the Customer and governs the Customer's access to and use of the Apex Platform and related services
<br />provided by Salesforce.com. This Agreement exempts Salesforce.com and other persons fron) liability or limits their liability and contains other important
<br />pi ovisiuns that Cuetumer should read. By signing the CLAN I TI Su Oscriptiun Ayrsanlant, Customer acknuwladges anti signifias that it Ilan read, Lindarstuud,
<br />and agreed to this Agreement. If Customer does not accept and agree to this Agreement, Customer may not access or use the Apex Platform.
<br />1. DxtIn Itl
<br />In this Agreement
<br />(al "AppExchange" means the online directory of on -demand applications that work with the Service. located at http://www.appexchinge.com or
<br />at any successor wtibrdtes.
<br />(b) Reseller means Clariti Cloud Inc.
<br />(c) "Service" means the online, Web -based application provided by SFDC via http://wvww.salesforce.com and/or other designated websites,
<br />including associated ornme components but excluding AppExchange applications.
<br />a) rUsers" means Ynur Pmpinyees, representatives rnnslltants rnnirnrinrs fir Agents who Are Authnn7ed to use the Service And have hP.Pn
<br />supplied user identifications and passwords by You (or by Salesfurce.cunl or Keseller at Your request).
<br />(et You and Your means the customer entity which has contracted to purchase subscriptions to use the Service subject to file conditions of
<br />Illese End User S05"riplion Terrns.
<br />(r) Your Data means all electronic data or Information sebrnlned by You to the 5arvlca.
<br />2. Use of Service.
<br />(a) User subscriptions cannot be shared or used by more than one User (but may be reassigned from time to lime to new Users who are replacing
<br />tormw U9w1 Who ItaVP tw ililriatHd PI11ploynlwit With Yoll or Otherwise Changed )nh StAtu5 of LlhCllnh And rill Orlgar require OSR of the SHIVICe).
<br />(b) You (if arc responsible for all activities occurring under Your User accounts: (if) arc responsible for the content of all Your Data: m) shall use
<br />cum mureialIy ruasunaUp ufforts to prevent unauthorized access to, or Lisp of, the Survicn, and shall notify HcscIler or Sal csfurcu. cum promptly
<br />Or any such unaulhOh[ed use You become aware of: and (iv) shall comply with all applicable local. state. federal and foreign laws ano regulations
<br />in usinrl thH Sp.ry ICP.
<br />(r.) You shall use the Service solely for Your internal business purposes and shall not (0 license. subliconse. still, resell, rent. lAiso. transfer.
<br />assign. distribute. time share or otherwise commercially exploit or make the Service available to any third party. other than to Users or as
<br />olherwifie f.OtdP.Olp elP.d by II)eSP. End User Subscription TPrn1S: (if) SP.rld Spam Or OIhe..rwi3e dupGCalivP. Or Ling Ohcil P.d n1P.6811get m V101aliOn Of
<br />AppllrAhlP Aw3: (III) SBnrl Or store Infringing, nh4rPOe 1hraAtening lhaln114 Or Otherw140 Ilnlawflll fir todiniiR nl AtArl Al, Inrlllrling matArl Al that m
<br />harmful to children or violates Third party privacy rights, (iv) send or store viruses, worms, tinge burnbs, I rolan horses and other harmful or
<br />malicious COdC. files scripts, agents or programs (v) interfere with or disrupt the integrity or performance of the Scrvicc Or the oats contained
<br />lhereirl: Or (vi) attempt to gain unaulh Oriaed access to [lie Service or ils related systems or nelwcnks
<br />(d) You shall not (i) modify, copy or create derivative works based on the Service. (if) frame or mirror any content fomhing part of tha Service. other
<br />than on Your own lntranets or otherwise for Your own internal husness purposes (m) reverse engineer the Service, or (iv) access the Service
<br />to order to (A) build a competitive product or service. or (B) copy any ideas, features. functions or graphics of the Service.
<br />1 Services Provided. The Service will be mace available to You pursuant to the terms and conditions set forth in this End User Subscription
<br />Agreamant. Sslastorne.com shall (it not use, modify, or disclose to anyone Other than Users, Your Data; (if) maintain the sacurity And integrity of the
<br />Service and Your Data, (. if) provide basic support to Your Users, only to the extent such cases are escalated to SFDC by Rcscllcr in Rcsoller's discretion;
<br />and (iv) use commercially reasonable efforts to make the Service available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which
<br />Salesforco.coin shall give a[ Icast 8 i)ours notice via the Service and which Salosforce.eonl shall schedule to the extent teasonobly procticablo during the
<br />Weekend hours from fi: DO p.m. U.S. PACIhC Time Friday to n:on a.m. U.S. PAC111C Time Monday), or (h) any unAvAllahlllty cauAAd by nimum StAnCAA haynnd
<br />.SiiI CGfUI'L0.LUIlla nuasunablp LunlrUI. II ILIUditic WIIIIUUI lltlllJLUH, ULLS of Gud, acts of guvpnmhunl, flood, Grc, earthquakes, civil whresl, acts of tcrrur.
<br />strikes or other labor problems (other than those involving Salesforce.com employees), computer, telecommunications, Internet service provider or hosting
<br />facility failures or delays involving hardware. software or power systems not within Salesforce.com's possession or reasonable control. arid denial of
<br />service attacks.
<br />4. Third -Party Providers. Certain third-parly providers, 5orne of whigh may he listed or pages within $alesforce.COnf'S website and inr,Iuding
<br />providers of AppExchange applications. offer products and services related to the Service. including implementation, customization and other consulting
<br />servir:es ralalad to eusbnhers' use of Iha Service and applications (both offline and online) that work in conjunction will IhH SHrvica, such as by exr.hanginq
<br />data witn the Service or by offering additional functionality within the user interface of the Service through use of the Scrvicc s applicat!on programming
<br />iriLPi face. Sal esforce.rom does nol warrant any such third -party providers or any of their products or services, whel(her or nol such Of or services
<br />are cesignated by Salesforce.com as "certified." "validated" orotherwise. Any exchange of data orotner interaction between You and a third -party provider.
<br />and any purchase by You of any product Or service Offered by such third -party provider, is solely between You and such third -party provider. In addition.
<br />from time to time. certain additional functionality (not defined as part of trip Scrvicc) may be offered by Salesforpc.conh or Rcscllcr to You. for an additional
<br />fee, on a pasrtlrough or OEM basis pursuant to lerrns specified by the licensor and agreed to by You in connection will a separa.e Pu«:hase by You of
<br />such additional functionality. Your Lisa of any such additional functionality ,hall be governed by such form,.,, which shall pravail in the event of any
<br />inconsistency witn the terms of these End User Subscription Terms. No purchase of surh third -party products or services is required to use the Service.
<br />5. �� Ice o c ImI c rig s express y gran c prsyAer, s1 es urec.cam reserves a rig foal in and to the
<br />Service. indutli li@Ilecwal property rights. No rights are granted Ca4'ou I tleunder other tnnn as express s Ithese End User
<br />Copyright L020 Clantl Cloud Inc. All rights reserved.
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