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Servicelllus Supporl Services AgreernenL <br />Avocei e <br />Does not include <br />implementation of new <br />functionality) <br />Enhancement <br />Service Request Hours draw <br />Recommen <br />N/A As required Included <br />s <br />down budget for <br />d that <br />within Service '.... <br />enhancements to the Clariti <br />CLIENT <br />Request <br />configuration <br />allocate 30 <br />Hours if <br />hours per <br />available, <br />month <br />'..additional <br />hours are <br />charged at <br />$125.00/Hou r <br />City Council 22 - 110 6/15/2021 <br />12 <br />