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EXHIBIT 5 <br />f ,xyL. ILL llrl a I"ra -xl�. .,LIP- rp ..,ir—Ia.i lL n. r; rr..�dd�e r. ;-;-- <br />L.oto�dour4 x.r, 1 A y h r.r .3rar VAN <br />Li ref rr Lai a�.L if y.- <br />The Neighborly Administrator will romplete the application through the <br />Neighborly portal on your behalf. <br />Option 2. <br />If household cannot rome to nne of the non-profit office locations, the Neighhorly <br />Administrator can complete the application with the household over the phone. <br />Household will need to provide the supporting documents to the Administrator by <br />email or fax before the application can be started. The application cannot be <br />submitted without the required documents. <br />Email reri»,ttenr .(oaf, i,)A, v,. <br />Fax: (714) 783-2324 Formatted. Sp Ile Alai Op <br />Duplicate Applications. <br />• For applications with the same address ..a I..applicant first name and last <br />name, the City will accept one application submitted and reject the duplicate <br />application. (Scenario # 1) <br />• For applications with the same address but a different applicant first name and <br />last name. the City will review the application to determine if there is a <br />preponderance of evidence that the application is a duplicate by reviewing the <br />names listed as members of the household, the household size, landlord <br />information and any variations of the name or mailing address. (Scenario # 2) <br />• Duplicate applications will be rejected without any form of notification to the <br />applicant other than a "change of status' in the Neighborly Software System to <br />"Withdrawn" with the word "duplicate" noted in the status details. <br />Applications with Addresses Outside of Santa Ana: <br />Applications from residents living outside of the City of Santa Ana will be rejected <br />without any form of notification to the applicant other than a change of status' in <br />the Neighborly Software System to "Denied" with the statement "Out of Area" <br />noted in the status details. <br />Once the Application is Submitted <br />I " f ; , 111,E . I I F d r , f 11 o f , f z, I �6 " � Formatted. Sp. cc Bcforc C pt _. — — — — J <br />L ,ry.ol.L Irq +r1 .oir+.a+ , Ianrn+ i L rd" rnMrl nIN. rc,I a <br />Cor.navirus Emergency Rental Relief Fund fur len8nL5 <br />Rroer6m cuidrinics is of+ r.... ,-.� , iJ.,2021(, <br />Rage 1 12 <br />City Council 9 — 46 7/6/2021 <br />