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EXHIBIT 4 <br />Santa Ana <br />� Ally i <br />City of Santa Ana CARES for Tenants Program <br />Frequently Asked Questions <br />Revised June 1. 2021 <br />These Frequently Asked Questions provide answers to the most common questions <br />regarding the CARES for Tenants Program. <br />Q1) Who can apply? <br />A. Low-income City of Santa Ana renters who have been impacted by COVID-19. <br />The renter must be a resident of the City of Santa Ana with a current lease or <br />sublease agreement with an address in the City. One or more individuals within <br />the household has: 1) qualified for unemployment benefits or 2) experienced a <br />reduction in household income, incurred significant costs, or experienced other <br />financial hardship due, directly or indirectly, to the novel coronavirus disease <br />(COVID-19) outbreak, to which the applicant shall attest in writing. The family <br />must be able to demonstrate a risk of experiencing homelessness or housing <br />instability. The household must qualify as a low -Income household according to <br />the income limits below* <br />Family Size <br />Maximum Family <br />Income 80% AMI <br />Family Size <br />Maximum Family <br />Income 80% AMI <br />1 <br />2 <br />$75,300 <br />$86 050 <br />5 <br />6 <br />$116,200 <br />$124 800 <br />3 <br />$96800 <br />7 <br />$133 400 <br />4 <br />$107 550 <br />8 <br />$142 000 <br />*In reviewing applications for financial assistance, the City has a preference for households with <br />incomes less than 50% of the area median income. (HUD Income Limits effective 411121) <br />02) When can I apply? <br />A. Applications are available online or can be requested directly frorn The Salvation <br />Army, Catholic Charities, Latino Health Access and/or Families Forward. If you <br />do not have internet access or need assistance submitting an application please <br />contact the Santa Ana Work Center. Assistance is available by appointment only. <br />Please contact the Work Center at (714) 565-2600 or by email at <br />awo r..k..eentc r.{ f!- r:i.l.a-;i.ri.a::org to schedule your appointment. No walk-ins will be <br />permitted and anyone entering the Work Center will be subject to temperature <br />checks and must wear a face covering. An application can also be mailed to you <br />via USPS with return postage paid. There is no deadline to submit the application. <br />An application can also be mailed to you upon request via USPS with return <br />postage paid. <br />Frequently �s� ec�l uestions as of June 1, 2021 9 — 90 7/6/2 1 <br />