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-The Salvation Army will determine the eligibility of applicants for the program, Including: application review; eligibility verification; collection of required supporting documentation; communication/coordination with the applicant; coordination with the applicant's landlord for the tenant's lease/sublease agreement, past due rent amount, and rent ledger; general determination of eligibility of the applicant. -The Salvation Army is responsible to ensure that each tenant is qualified and determined eligible in compliance with Section 3201(a) of the American Rescue Plan Act of 2021, the Department of Treasury's Frequently Asked Questions, and the CARES for Tenants Program Guidelines and Frequently Asked Questions established for the Program. -After the family is determined eligible, The Salvation Army will approve the applicant for assistance in the Neighborly Software application portal and the City will send the approved application information to the United Way of Orange County who will act as the payor and make payment to the tenant's landlord on behalf of the tenant after all required landlord documentation/information is received. The United Way of Orange County will make payment to the tenant if the landlord refuses to participate in the program. -The Salvation Army will submit invoices for reimbursement of administrative expenses on a monthly basis before the 20th day of every month. -ERAP funding will generally be used for administrative expenses for The Salvation Army to determine the eligibility of tenants for $1,490,325.60 in direct financial assistance. Reporting Details: -The Salvation Army will provide weekly updates (performance reports) to the City and will ensure that all applicant information is correct, complete and curent for all applications assigned to them in Neighborly Software. -The Salvation Army will monitor the payment approvals such that no more than $1,490,325.60 in direct financial assistance is approved for eligible tenants. Any additional payments approved by The Salvation Army beyond $1,490,325.60 in direct financial assistance will be charged back to The Salvation Army as an administrative expense. EXHIBIT A