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35. Approve Renewal Agreement with Selectron Technologies, Inc., for Interactive <br />Voice Response System in the Amount not to Exceed $921,213 (General and Non - <br />General Fund) <br />Department(s): <br />Recommended Action: Authorize the City Manager to execute a renewal <br />agreement with Selectron Technologies, Inc. for Interactive Voice Response <br />System software support and maintenance for Municipal Utility Services in the <br />amount of $201,945 and optional services for Outbound Messaging Dog License, <br />Business License, and Land Management System ("LMS") in the amount of <br />$599,110, for a total not -to -exceed amount of $921,213, including a 15 percent <br />contingency of $120,158, for an initial term commencing July 1, 2021 and expiring <br />December 31, 2025, with a provision for two renewal options, of three years and <br />one year, respectively, ending December 31, 2029, subject to non -substantive <br />changes approved by the City Manager and City Attorney (Agreement No. 2021- <br />XXX). <br />