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HALL and ASSOCIATES, INC. September 21. 2021 Santa Ana City Council 22 Civic Center Plaza Santa Ana, CA 92701 re: City Council Agenda Item 33 To All Members of the Santa Ana City Council, Our brokerage has been providing housing for about 40 years. During that time we have learned how important a symbiotic relationship is between the housing provider and housing receiver. The relationship must be based in mutual respect and equal power. When this balance is disrupted you are left with unhappy residents, run down buildings, and a drain on a city's public services. We applaud the city of Santa Ana for prioritizing housing instability. However, the recommended actions outlined in Item 33 1-4 are simply not the answer. The state of California has already passed statewide rent control. Rental increases have been capped. Most landlord's are extremely reasonable with rent increases as it costs more to find a new tenant than keep an old one. Therefore, landlord's will always have an incentive to keep a respectful resident who pays on time. As for the topic of evictions, our residents have been extremely unhappy to learn they and the landlord have very little recourse to remove a resident who is disrespectful with noise, smoking, parking, trash etc. Good residents are forced to suffer or move when a "bad egg" moves in. We implore you to thoroughly and completely examine the consequences of handcuffing a housing provider from protecting their rule abiding residents. Finally, we implore you NOT to provide the City Manager with a blank $300,000 dollar check to be spent on nameless service providers, contractors and sub -recipients. The City of Santa Ana is the steward of these funds and as such should be more responsible. Thank you for your time and consideration. Sincerely, ✓TInimi,.�,oll .fLvorza; iriiivy Amber Hall and Ariana Rohrig P.O. Box 7414, Capistrano Beach, CA 92624-7414 949-496-5200 Fax 949-496-8481 www.hallandassociatesinc.com DRE tic #00986477