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SANTOLUCITO DORE GROUP, INC. REAL ESTATE SERVICES UNDERSTANDING OF NEED AND PROPOSED METHOD TO ACCOMPLISH WORK SD Group looks forward to tailoring specific processes to comply with the City's policies, procedures, and preferences. SD Group prides itself on its ability to complete complex projects on schedule and within budget. Christie and Lance have years of experience coordinating with various agencies and will strategize and coordinate each project thoroughly from the beginning to deliver high quality outstanding appraisal services. Christie and Lance will work closely with the City's Project Managers and staff to discover ways to provide assistance, offer recommendations whenever challenges are presented, and will seek feedback pertaining to progress and satisfaction with SD Group's performance. Appraisal is unique to each property and all recognized appraisal methodologies are completed with the highest level of quality. The following section describes our general work plan for completing the various appraisal and appraisal review assignments. APPRAISAL The purpose of an appraisal report is to produce a document that can be used by the City in negotiations for acquisition or disposition of property. The typical scope of work for an appraisal includes, but is not necessarily limited to, the following steps: Detailed Inspection of the Property The acquisition process begins when the appraiser sends out the Notice of Intent to Appraise letters to impacted property owners (for acquisitions). The appraiser will invite the property owner to be present for the onsite inspection. Additionally, City staff, other consultants/experts involved in the project, and, if applicable, the acquisition agent, are encouraged to attend the inspection as well. A complete understanding of the larger parcel, the subject property and overall impacts are a critical step in the appraisal process. Complete Highest and Best Use Analysis The cornerstone of the appraisal process is a detailed highest and best use of the property as vacant and as improved, which will be performed to isolate any valuation issues that arise after a detailed analysis of the legal, physical, and financial aspects of the property. This is the essential basis for the valuation analysis and ultimately the just compensation. The last critical stage is to determine the highest and best use of the remainder. Issues that may arise from this final test is uneconomic remainders, determination of underlying fees, or additional considerations for partial acquisitions and easements. This ultimately determines factors that may result in severance damages. Research Market Data of the Neighborhood, Subject Property, and Comparable Sales After the determination of the highest and best use, the comparables are selected with similar highest and best uses. When identifying sales of comparable properties, market research will include discussions with appropriate real estate professionals and governmental agencies. All sales data utilized in an appraisal report will be confirmed with a party to those transactions, whenever possible. Details of the comparables are presented to fully disclose all issues for adjustments applicable to the valuation of the subject. City of Santa Ana, Public Works Agency-- Proposal for On -Cal/ Property Appraisal Services