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Attachment A - Joint Agreement for 800 MHz CCCS Page 45 of 83 Establishes the minimum training standards for System administration and staff. This ensures that System functionality and integrity are maintained by restricting System administrative functions to trained, qualified and authorized personnel only. Protocol The Lead Agency is responsible for maintaining System configuration databases for System or subsystem infrastructure, subscriber databases and console configuration databases. 4.15 Dispatch Center Personnel Training Purpose or Objective Establishes minimum training standards for the public -safety dispatch center personnel with access to System resources. This ensures that personnel performing communications dispatch operations are properly trained by the Lead Agency. Operational Context System functionality and integrity shall be maintained by ensuring that only qualified personnel perform dispatch functions using console equipment connected to the System core. Protocol/Standard Public safety dispatch center personnel shall be familiar with all applicable mutual aid requirements, interoperability requirements, trunk system patching and all established SOPS. Other recommended training that each agency's communications center personnel should have include: • COML. • ICS courses 100, 200, 700.6, 800 or others as required by employing agency Recommended Procedure This policy does not contain specific training procedures or training modules. Management The communications / 9-1-1 center manager within each agency is responsible to ensure personnel with radio console access to resources on the System comply with the following: Public safety communications / 9-1-1 center personnel receive the appropriate training before accessing System resources. Public safety communications / 9-1-1 center personnel maintain familiarity with features and functions of communications consoles in order to rapidly and effectively City Council 11 — 50 2/1/2022