KINGDOM CAUSES INC. dba CITY NET (2)

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8 City Net 2021.2022 Santa Ana Homeless Streat Outreach Diversion Pilot Scope of Work homelessness itself can be viewed as a traumatic experience; and being homeless increases the risk of further victimization and retraumatization, Therefore, our programs, policies and procedures are designed not only to respond to the immediate crisis of homelessness, but also to contribute to the longer -term healing of homeless Individuals, Trauma. Informed Care (TIC) Offers a framework for providing services to traumatized Individuals within a variety of service settings, Including homelessness service settings, Since trauma also influences how people approach and respond to services, City Not s Ives to recognize trauma symptoms, acknowledge the role that trauma has played in cllents' lives, and better understand and address the needsof those with trauma histories. Thegoal of this approach Is to avoid retraumatization and exacerbation of trauma symptoms, This change in understanding can be Illustrated by the difference between the questions "What's wrong with you? vs, "What has happened to you?" While the terms violence, trauma, abuse, and post -traumatic stress disorder (PTSD) are frequently used interchangeably, it Is useful to think of trauma as a response to violence or other overpowering negative experience such as abuse. Trauma refers to both the event and the particular response to an event, PTSD Is one type of disorder resulting from trauma, Becoming "traumatized" varies greatly among individuals, and not everyone exposed to a potential traumatic event will be traumatized, Trauma begins with an event or experience that overwhelms normal coping mechanisms. There are physical and psychological reactions —which are normal —In response, Retraumatizatlon refers to the psychological and/or physiological experience of being "triggered," i,e., when response. Although environmental triggers cannot be eliminated, City Net seeks to create an anan environmental cue related to the trauma —such as a smell Ora sound —triggers a full fight -or -flight both a physical environment, and a framework of cOmpasslonate understanding In which the trauma vironmont survivor feels safe, Motivational Interviewing City Net employs Motivational Interviewing (Mi) techniques In its programs, MI Ls a counseling method that helps people resolve ambivalent feelings and Insecurities to find the internal motivation they need to change their behavior, it Is a prectical, empathetic, and short-term process that takes Into co nsidaration how difficult it is to make life changes. The core components of MI are to: • Express and show empathy towards clients • Support and articulate discrepancies between clients' goals and choices that take them away from goats • Deal with resistance without confrontation • Support self-efflcacy City Net — Local Field Office: 2030 E, 41'Street, Santa Ana, CA 92705