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City of Santa Ana State ERA2 Scope of Work March 1, 2022 - August 31, 2022 Name of Organization South County Outreach Name of Funded Program CARES for Tenants Program Performance Goal Unduplicated Partici ants antic' ated to be served duringthe 10-month Schedule of Performance. 1,603 TOTAL 1'603 Santa Ana Participants 1 100% 1,603 1 Low Income Participants I 100% Schedule of Performance (estimated) Month 1: MAR 1 - MAR 31 Month 2: APR 1 - APR 30 Month 3: MAY 1 - MAY 31 Month 4: JUN 1 - JUN 30 Month 5: JUL 1 - JUL 31 Month 6: AUG 1 - AUG 31 and Reporting Details: Unduplicated Participants 267 267 267 267 267 267 1,603 Administrative Costs $ 15,447.86 $ 16,447.86 $ 15,447.86 $ 15,447.86 $ 15,447.86 $ 15,447.86 $ 92,687.17 Low-income Santa Ana renters impacted by the Coronavirus may apply online to receive assistance with rental arrears and prospective rent owed to their landlord on or after April 1, 2020. -South County Outreach will administer up to $8,017,439.82 in direct financial assistance for approximately 1,603 families. The workload will be shared by five other contractors. The number of 1,603 families to be assisted assumes that the average rental assistance per family equals $5,000 per household, but the total number of families assisted will vary according to the total amount of rental assistance approved per household. -Direct assistance may only be approved in compliance with Section 3201(a) of the American Rescue Plan Act of 2021 and related federal guidance, and as such federal law may be subsequently amended; the Department of Treasury's Frequently Asked Questions (FAQs), and as such FAQs may be subsequently amended; AB 832, as enacted on June 28, 2021, and as such state law may be subsequently amended; HCD's State Rental Assistance Program Guidelines— Emergency Rental Assistance (ERA) Rounds 1 and 2 Implementation, dated September 27, 2021, and as such Guidelines may be subsequently amended; the Santa Ana Program Guidelines and Frequently Asked Questions established for said program, and as such Guidelines and FAQs may be subsequently amended; and all other applicable law. Program Details: -Residents will apply online via the Neighborly Software application portal available on the City of Santa Ana's website following the Santa Ana Program Guidelines and Frequently Asked Questions. -South County Outreach will be assigned applications to process by the City. -South County Outreach will determine the eligibility of applicants for the program, including: application review; eligibility verification; collection of required supporting documentation; communication/coordination with the applicant; coordination with the applicant's landlord for the tenant's lease/sublease agreement, past due rent amount, prospective rental assistance, and rent ledger; general determination of eligibility of the applicant. South County Outreach will re -certify the eligibility of applicants for prospective rental assistance following this same process. -South County Outreach is responsible to ensure that each tenant is qualified and determined eligible in compliance with with Section 3201(a) of the American Rescue Plan Act of 2021 and related federal guidance, and as such federal law may be subsequently amended; the Department of Treasury's Frequently Asked Questions (FAQs), and as such FA05 may be subsequently amended; AB 832, as enacted on June 28, 2021, and as such state law may be subsequently amended; HCD's State Rental Assistance Program Guidelines— Emergency Rental Assistance (ERA) Rounds 1 and 2 Implementation, dated September 27, 2021, and as such Guidelines may be subsequently amended; the Santa Ana Program Guidelines and Frequently Asked Ouestions established for said oroeram. and as such Guidelines and FAOs may be subsequently amended: EXHIBIT A