LEXISNEXIS COPLOGIC SOLUTIONS INC. (2)

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N-2022-131-01 & LexisNexis- I Coplogic" solutions INSURANCE NOT REQUIRED WORK MAY PROCEED Order No. 1A CLERK OF COUNCIL LexisNexis® Desk Officer Reporting System (DORS) DATE: This Order No. lA ("Order") is entered into this 7`^ day of April, 2022 ("Order Effective Date") between City of Santa Ana ("Agency") and LexisNexis Coplogic Solutions Inc. ("Provider") and subject to the terms and conditions of the Law Enforcement Agreement effective April 7, 2022 ("Agreement") between the Parties. This Order supersedes Order No. 1, dated pp January 1, 2019. p0r 0: %f6au.1. TERMS AND CONDITIONS. All of the terms and conditions contained in the Agreement shall remain in full force and %Jjme Cj,.JJ � effect and shall apply to the extent applicable to this Order except as expressly modified herein. To the extent that the terms and conditions of this Order are in conflict with the terms and conditions of the Agreement, or any other incorporated item, this Order shall control. Capitalized terms used herein but not defined shall have the same meaning as set forth in the Agreement. N N2. DESCRIPTION OF SERVICES. Provider, as part of its business has developed and makes available to law enforcement N entities an online citizen reporting system called LexisNexis® Desk Officer Reporting System ("DORS") enabling .—y individuals, retail companies and other organizations to file reports, crime tips and other forms online to law enforcement. Y 3. SCOPE OF SERVICES. Provider agrees to provide the following Services to Agency subject to the provisions of this Order. Except as provided by Section 2.2. of the Agreement, any change to the Services as set forth in this Order that occur after the Order Effective Date must be made by amendment to this Order, signed by both Parties. Provider will provide the following Services described below subject to Agency's technology capabilities, processes, and work -flow functionality. 3.1. Services. DORS uses the 12EE standard. DORS is designed to gather information on incidents from a member of the general public (user) via an SSL connection. DORS will issue a temporary report number to the user and place the temporary report into an administrative holding area for review and modification by appropriate Agency administrator. An email is generated to the user that the report has been submitted. The Agency administrator logs in via an SSL connection and approves, rejects, edits or prints reports as appropriate. Rejecting a report deletes it from the DORS system and sends an appropriate email to the user. Approving the report issues a number, places it in a queue to be exported (as determined during implementation), and sends an appropriate email to the user. The Agency administrator and user can download the approved report and/or print the approved report out. Provider shall provide Report distribution services as set forth in in Section 5 of the Agreement, including an on-line Report distribution website such as LexisNexis®BuyCrash.com (or its successors). 3.2. Setup and Access. Agency Responsibilities. a) Coordinate with Provider to establish dates for deployment within the DORS implementation schedule tab; b) Provide images for (i) website header image (ii) temporary citizen report image and (iii) final printed PDF report image; c) Load provided HTML pages onto Agency website which links to Provider's servers for the Services; d) Provide Provider with the schema for the desired file format and/or database schema; e) Enable Provider read /write access and test environment with current configuration f) Enable Provider VPN access to the exporter, RMS application(s), and other information required for report bridge installation; g) Provide timely responses to Provider's questions, which may arise during the setup and configuration process. Confidential and Proprietary Information of LexisNexis DORS Order Q1.v1.21haw02072022 Page 1 of 3 � v404