VALLEY MAINTENANCE CORPORATION (7)

Home Browse Search

QUALITY CONTROL, INSPECTION PROCEDURE SUPERVISOR Valley Maintenance will provide thoroughly trained On -Site Working Supervisor. Supervisor will be physically located during normal work shift, Monday through Friday so that such is readily available to deal with the day-to-day operation of the contract. Supervisor shall be knowledgeable in all aspects of the contract service operation and will monitor each individual custodian's performance. WEEKLY, MONTHLY INSPECTIONS Supervisor will walk through each restroom with check list and will conduct the weekly inspection and fill out the form at the end of the week ( Friday ). Also Supervisor will conduct weekly joint inspection tour with facility Manager. Quality Control Manager and Supervisor will walk through each restroom with check list and will conduct Monthly inspection and fill out the form at the end of the month ( Last Friday of the Month ). UNSCHEDULED INSPECTION Quality Control Manager will conduct unscheduled inspection during normal working hour at least twice a month and make a report to the Contract Manager. The purpose of unscheduled inspections are to make sure all the tasks and services are being performed to acceptable condition and to identify deficiencies in the quality of service performed before the level of service becomes unacceptable. Where a deficiency has been observed, Quality Control will notify the Contract Manager for resolution. FOLLOW-UP INSPECTIONS Quality Control Manager will conduct Follow-up inspections of all work found to be deficient on the Monthly initial inspection. Quality Control will notify to the Contract Manager on any item found to be defective on this second inspection. Deficiencies found on this second inspection will be corrected immediately. WORK SUMMARY REPORT A Monthly Summary report will be turned in to the Property Manager on the first work day of the month indicating all completed or in -progress work and any corrective action taken.