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Information Technology <br />❖ Cybersecurity Improvements <br />• Enhanced Cybersecurity awareness for City staff including monthly Phishing tests and additional training. <br />• Replaced Anti Virus with an Endpoint Detection and Response (EDR) solution that provides complete coverage <br />and deep visibility into network endpoints in real-time. <br />• Conducted in-depth Cybersecurity Critical Security Controls assessment. <br />****Land Management/Permitting Enhancements <br />• Started multi -year implementation project to replace the City's Land Management System (LMS). <br />• Added online payments for building permits and plan checks in current system. <br />• Added Citation module for Code Enforcement in current system. <br />*,**.Digital Transformation <br />• Developed paperless Accounts Payable processing solution. <br />• Implemented digital Plan/Permit solution for PBA/Building. <br />• Created automatic contract renewal solution for Purchasing. <br />❖ Infrastructure Enhancements <br />• Migrated City Hall phone circuits to new SIP transport technology. <br />• Implemented SCCM tool to deploy PC images, patch workstations, install applications and more. <br />• Homeless shelter technology: Designed & installed network, firewall, Wi-Fi, and internet. <br />❖ Application Enhancements <br />• Implemented various department and enterprise upgrades, including Payroll, Financials, Utility Billing, Central <br />Cashiering, Asset Management, Fleet, and the Utility IVR. <br />53 <br />