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DEBTB00WS GENERAL TERMS & CONDITIONS <br />Please carefully read these General Terms and Conditions (these "Terns & Condltlons") which govern the <br />Customer's access and use of the Services described in the Order Form. <br />By executing the Order Form and using any of the Services, the Customer agrees to be bound by these Terms. <br />1. Definitions. <br />"Aggregated Statistics" means data and information related to Customer's use of the Services that is <br />used by DebtBook in an aggregate and anonymized manner, including statistical and performance information <br />related to the Services. <br />"Agreement" means, collectively and to the extent applicable, the Order Form, any Customer Terms, <br />these Terms & Conditions, and the Incorporated Documents, in each case as may be amended from time to <br />time in accordance with their terms. <br />"Application Services" means DebtBook's debt and lease management software-as-aservice <br />application. <br />"Appropriate Security Measures" means, collectively, commercially reasonable technical and physical <br />controls and safeguards intended to protect Customer Data against destruction, loss, unauthorized disclosure, <br />or unauthorized access by employees or contractors employed by DebtBook. <br />"Authorized User" means any of Customer's employees, consultants, contractors, or agents who are <br />authorized by Customer to access and use any of the Services. <br />"Customer" means the person or entity purchasing the Services as identified in the Order Form. <br />"Customer Data" means, other than Aggregated Statistics, information, data, and other content, in any <br />form or medium, that is transmitted by or on behalf of Customer or an Authorized User through the Services. <br />"Customer To"" means any terms or agreements provided by Customer and applicable to the <br />Services but only to the extent such terms or agreements are expressly referenced and incorporated into the <br />Order Form. For the avoidance of doubt, "Customer Terms" does not include any purchase order or similar <br />document generated by Customer unless such document is expressly referenced and incorporated into the <br />Order Form. <br />"DebtBook' means Fifth Asset, Inc., d/b/a DebtBook, a Delaware corporation, and its permitted <br />successor and assigns. <br />"DebtBook IP" means (1) the Services, Documentation, and Feedback, including all ideas, concepts, <br />discoveries, strategies, analyses, research, developments, improvements, data, materials, products, <br />documents, works of authorship, processes, procedures, designs, techniques, inventions, and other intellectual <br />property, whether or not patentable or copyrightable, and all embodiments and derivative works of each of the <br />foregoing in any farm and media, that are developed, generated or produced by DebtBook arising from or <br />related to the Services, Documentation, or Feedback; and (2) any intellectual property provided to Customer or <br />any Authorized User in connection with the foregoing other than Customer Data. <br />"Documentation" means DebtBook's end user documentation and content, regardless of media, <br />relating to the Services made available from time to time on DebtBook's website at <br />https".//support.debtbook.com. <br />"Feedback" means any comments, questions, suggestions, or similar feedback transmitted in any <br />manner to DebtBook, including suggestions for new features, functionality, or changes to the DebtBook IP. <br />"GovemingState" means, if Customer is a governmental entity, the state in which Customer is located. <br />Otherwise, "Governing State" means the State of North Carolina. <br />"Implementation Services" means onboarding and implementation services, including entry of <br />relevant data, as necessary to make the Application Services available to the Customer during the Initial Term. <br />"Incorporated Documents" means, collectively, the Privacy Policy, the Documentation, the SLA, and <br />the Usage Policy, as each may be updated from time to time in accordance with their terms. The Incorporated <br />