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COURSE NUMBER: BUS102 <br />COURSE NAME: Business Communications <br />PREREQUISITES: NONE <br />Students will be taught effective verbal and nonverbal communication skills, learn to write effective business communications, including <br />letters,memos and email messages. This course will help the student develop an Increased knowledge of key concepts in customer service. <br />Students will study customer service from a customer satisfaction perspective and learn how to provide excellent customer service for the <br />company. <br />COURSE NUMBER: BUS103 <br />COURSE NAME: Business Law <br />PREREQUISITES: NONE <br />Students will learn the basic legal concepts of contact law. Students will learn more specialized concepts such as business formation, agency <br />law, commercial paper, secured transactions, and employment lawasthey relate to common business activities. <br />InterCoast Colleges School Catalog 681 Page <br />