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EXHIBIT A <br />• The following outlines services provided by Gallagher over the term of this Agreement: <br />• Use its best efforts to secure lines of insurance coverage on Client's behalf including but not limited <br />to: General Liability Buffer, Workers' Compensation Buffer, Earth Movement & Flood and Difference <br />in Coverage, Terrorism, and Underground Storage Tank and Environmental programs. <br />• Consult with the City of Santa Ana to formulate a marketing strategy that focuses on delivering a <br />cost-effective risk management strategy and structure based upon current market conditions. <br />• Work with the City of Santa Ana to produce comprehensive underwriting data and criteria for <br />insurance carrier negotiations. <br />• Formally present coverage submissions to agreed upon insurance carrier(s) and negotiate terms on <br />behalf of the City of Santa Ana. <br />• Summarize the results of executing the marketing strategy developed with the City of Santa Ana <br />and communicate program recommendations. <br />• Provide consultation to the City of Santa Ana on exposures, existing coverage, and the desirability <br />and/or feasibility of potential program changes when recommended by Gallagher or when requested <br />by the Client. <br />• Request change endorsements, when requested by the Client or when otherwise necessary, <br />ensuring accuracy and delivery in a timely manner. <br />• Administration of insurance program, including policy review and issuance, invoicing, coordination <br />and/or issuance of required documentation, i.e., certificates of insurance, and other program <br />administration, as required by the Client. <br />• Review accounting and billing data received from insurance markets on Client's behalf to ensure <br />accuracy. <br />City Council 22 — 11 7/19/2022 <br />