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Smart <br />mmmunir-ritio a <br />CORRECTIONS SIMPLIFIED. 0 www.sinartcommunications.os (P 888-253-5178 F 10491 72"St. 1. Semleole,FL. 33777 - <br />used solely by inmates housed at Customer's Facility to access Provider's services and Systems. Unless and only to <br />the extent that this Agreement expressly permits, Customer must not: <br />i. permit any parent, subsidiary, affiliated entity or third party to use the Hardware or Software; <br />ii. rent, lease, lend, assign, sublicense, encumber or otherwise transfer or attempt to transfer the <br />Hardware or Software or any portion thereof; <br />iii. alter, create derivatives of, or modify the Hardware or Software in any way, or allow a third party <br />to do so; <br />iv. connect the Software or Hardware to any third -parry products or services that were not approved of <br />in writing by Provider; <br />v. distribute or otherwise make the Hardware or Software or any password, key, or other access code <br />for the Software available to any third party; <br />vi. reverse engineer, decompile, or disassemble the Hardware or Software, or allow a third party to do <br />so; <br />vii. defeat or work around any access restrictions or encryption in the Software, or allow a third party <br />to do so; <br />viii. remove, minimize, block, or modify any titles, logos, trademarks, copyright and patent notices, <br />digital watermarks, disclaimers, or other legal notices that are included in the Software, whether or <br />not they are Provider's or a third party's; <br />6. Title. Provider shall have and retain all rights, title, and interest in the products and services provided to Customer. <br />The Hardware, Software, Systems, networking, and cabling, including all modifications and updates of Software, shall <br />at all times remain the sole and exclusive property of the Provider. Any trade secrets, methodology and processes of <br />our services and Systems constitute proprietary information of Provider, regardless of any part or portion thereof is <br />the subject of a valid copyright or patent. During the term of this agreement and for the time period(s) as stated in the <br />Schedule for Systems, we will provide you access to the records. <br />7. Term. This Agreement shall commence on November I, 2022 andshall continue for a period of five (5) years. After <br />the original five (5) year term, this Agreement may be renewed for two (2) additional one (1) year terms upon written <br />notification by Customer or as otherwise agreed by the Parties. The parties agree that the terms and conditions herein <br />shall govern for so long as Provider continues to provide its system and services. <br />8. Limitation of Liability. To the maximum extent permitted by applicable law, Provider shall indemnify and hold <br />harmless Customer, his agents, servants and employees from any and all claims, actions, lawsuits, judgments or <br />liabilities of any kind whatsoever deriving from negligent acts or omissions of the Provider, its agents or sub- <br />contractors. Each Party agrees that it shall be solely responsible for the negligent or wrongful acts of its own <br />employees. However, nothing contained herein shall constitute a waiver by Customer of its sovereign immunity or <br />other applicable State Statutes. Notwithstanding anything to the contrary in this Agreement or Schedules, in no event <br />will Provider's liabilities under this agreement, whether under contract law, tort law, warranty, or otherwise, exceed <br />the total amount of revenue received by Provider pursuant to this agreement, during the twelve (12) month period <br />before the date the claim arose. <br />9. Confidential Information and Non -Disclosure. The parties acknowledge that in their performance of their duties <br />hereunder either party may communicate to the other (or its designees) certain confidential and proprietary <br />information, including without limitation information concerning the party's services and know-how, technology, <br />techniques, or business or marketing plans related thereto (collectively, the "Confidential Information") all of which <br />are confidential and proprietary to, and trade secrets of, the disclosing party (the "Disclosing Party"). As a condition <br />to the receipt of the Confidential Information from the Disclosing Party, the receiving party (the "Receiving Party") <br />shall, at all times during and after the term of this Agreement (i) not disclose in any manner, directly or indirectly, to <br />any third party any portion of the Confidential Information; (ii) not use the Confidential information in any fashion <br />except to perform its duties hereunder or with the Disclosing Party's express prior written consent; (ill) disclose the <br />Confidential Information, in whole or in part, only to employees and agents who need to have access thereto for the <br />Receiving Party's internal business purposes; (iv) take all necessary steps to ensure that its employees and agents are <br />informed of and comply with the confidentiality restrictions contained in this Agreement; and (v) take all necessary <br />precautions to protect the confidentiality of the Confidential Information received hereunder and exercise at least the <br />Page 2 of 8 <br />Master Services Agreement I City of Santa Ana <br />