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EXHIBIT 1 <br />(a) Voluntary mediation services shall be provided by the City. Upon request, <br />the Program Administrator shall appoint a n4Mediator and set a date for a mediation no <br />later than thirty (30) days after the acceptance of the subject Petition, unless the <br />Program Administrator determines that additional time is required under the <br />circumstances. The Program Administrator shall notify the Landlord and Tenant(s) in <br />writing of the date, time, and place of the mediation hearing at least ten (10) days prior <br />to the mediation. This notice shall be served either in person or through ordinary mail or <br />electronic correspondence. <br />(b) It is the intent and purpose of mediation to provide a process in which <br />n4Mediators may assist disputants in reaching a voluntary agreement. Accordingly, <br />except as otherwise expressly provided herein, there shall be no penalty or disability, <br />either civil or criminal, for failure to participate in the mediation process, and there shall <br />be no penalty, either civil or criminal, for failure to reach agreement with a disputant in <br />the mediation process. <br />(c) Mediation is a voluntary collaborative process wherein the Landlord and <br />Tenant(s) who have a disagreement can develop options, consider alternatives, and <br />develop a consensual agreement. The role of the n4Mediator is to facilitate open <br />communication to resolve a dispute in a non -adversarial and confidential manner. <br />(d) If the Landlord and Tenant agree to a resolution, the mMediator may <br />assist the parties in preparing a written settlement agreement for the signature of the <br />Landlord and the Tenant, provided that in doing so the mMediator confines the <br />assistance to stating the settlement as determined by the parties. Such agreement <br />shall constitute a legally enforceable contract. <br />(e) Should the parties fail to agree to a resolution, or the mMediator <br />determines that the parties have reached an impasse, the mMediator may refer the <br />Petition back to the Program Administrator to continue the Petition review process <br />detailed in this Division. <br />(f) All documents and results related to mediations and facilitations held <br />pursuant to this Article shall be kept confidential and shall be inadmissible as evidence <br />in any subsequent administrative or judicial proceeding. <br />(g) The n4Mediator and/or pProgram aAdministrator shall provide documentation <br />and translation services in the language that the Owner and Jenant used to negotiate <br />the terms of the Tenancy (e.g., Spanish, Chinese, Tagalog, Vietnamese and Korean), <br />as well as English. <br />Section 8-3147 — Exemptions. <br />(a) Pursuant to the Costa -Hawkins Rental Housing Act, the provisions of this <br />ordinance regulating the amount of -rRent that a (Residential (Real pProperty eOwner <br />City Council 21 — 33 rd inar% / o <br />