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CITY OF SANTA ANA <br />EXHIBIT <br />SCOPE OF SERVICES <br />Consultant shall perform services as set forth below and deliver the final report to the City by no later <br />thanMarch 13, 2023: <br />II. Consultant shall conduct a comprehensive fee study to determine appropriate program fees that <br />would recover all program costs associated with services provided under the City's Rent <br />Stabilization and Just Cause Eviction Ordinance (Ordinance). <br />Program fees include but are not limited to a Rental Registry Fee and three petition fees (Fair <br />Return Petition, Capital Improvement Petition and Tenant Petition): <br />A. The Rental Registry Fee is to fund the City's cost to implement, administer, monitor, <br />support, and enforce the provisions of the Ordinance. <br />B. The Fair Return Petition is for a landlord to request a rent increase in excess of that <br />provided in the Ordinance in order to obtain a fair and reasonable return on their rental <br />unit(s). <br />C. The Capital Improvement Petition is for a landlord to request a pass -through cost to their <br />tenants to cover expenses incurred by the landlord to complete capital improvements for <br />their rental unit(s). <br />D. The Tenant Petition is for a tenant to request a review of a rent increase in excess of the <br />maximum amount allowed, to request a reduction in rent based on decreased housing <br />services, to request a reduction in rent based on failure of the landlord to maintain a <br />habitable premises, to contest a Capital Improvement cost as an unauthorized or <br />excessive pass -through, or for any other violation of the Ordinance by a landlord. <br />III. Consultant shall develop new program fees, rates, and charges. Consultant must perform the <br />following tasks at minimum: <br />A. Conduct interviews of appropriate City staff as needed to gain an understanding of the <br />Ordinance future processes and operations. <br />B. Incorporate the proposed Ordinance Work Plan when analyzing the fee structure in <br />relation to all employee roles and responsibilities. <br />C. Document the justification for the determination of each fee and its rate. <br />D. Review similar fees and applicability in comparable municipalities and document findings. <br />IV. Account for the most efficient way to implement the Ordinance in accordance with the following <br />principles: <br />RFP No. 22-155 RS/JCEO Comprehensive Fee Study Page 18 of 33 <br />