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SCHEDULE OF DELIVERY STAFFING AND RESOURCE MANAGEMENT PLAN Since our daily operations are customer service focused, we have an excellent reputation for responding to urgent and last minute client requests. All involved in a construction process would prefer to follow a set schedule of work; however, anybody who has been involved in a construction process knows that rarely does work progresses in strict accordance to the schedule. Therefore, we fully expect that urgent or last minute requests from the City will occur and are prepared to accommodate them. All of our staff, from the Principal -in -Charge through our Dispatcher and the field staff, are fully dedicated to accommodating such requests to eliminate any negative potential impacts to the project schedule or cost. Additionally, our employees are provided company vehicles so travel is never an issue. Even out of state inspections may be performed easily by our staff or one of our associates located at the out-of-state locations. REFERENCES COUNTY OF SAN BERNARDINO 825 East Third Street, Room 117 San Bernardino, CA 92415 Medhat Matta I Pavement Management Engineer 909.387.2060 RMA Group was chosen to provide on -all geotechnical engineering services to the County of San Bernardino. 2016 - Ongoing COUNTY OF LOS ANGELES 900 South Fremont Avenue, 8th Floor Alhambra, CA 91803 Greg Johnson I Project Manager 626.458.1741 RESPONSIVENESS We will provide certified personnel to perform the inspection, testing, oversight, and reporting as required. In order to provide timely responses to testing requests RMA requests a 48 hours of notice prior to inspections/testing. RMA Group is fully prepared to provide resources within 24 hours notice. We understand sometimes circumstances arise that may not allow for advanced notice and RMA will always strive to provide as quick of a response as possible to all project requests to limit any delays in progress. RMA Group will provide onsite testing and laboratory testing services in conformance with the City's CAP, Caltrans standards, and other oversight agency standards to ensure that schedules and frequencies are met for data results and distribution to your City's RMA Group has been providing on -call services to the County of Los Angeles since 2011. Services include geotechnical engineering, materials testing, and special inspections. 2011- Ongoing CITY OF LONG BEACH 333 S. Beaudry Avenue Los Angeles, CA 90017 Marc Wright I Construction Service Officer 562.570.5791 RMA Group is providing on -call services to the City of Long Beach. Services include materials testing, and special inspections. 2016 - Ongoing construction team. RFP NO: 20-111 1 MATERIALS TESTING & SPECIAL INSPECTION SERVICES Page 13 I CITY OF SANTA ANA 120-1600-P SEPTEMBER 30, 2020 RMA Group Evv"Prajmt Matters w ..rmo Paniesram