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EXHIBIT 3a <br />SANTA ANA AJCC Partner Services Attachment Z <br />Eligible Federal <br />Native American Programs Southern California Indian Eligible Federal state recognized state <br />(Section 166) Center Tribes: 2, 4, 10 recognized O, P, B,T <br />Tribes: 1, 7 <br />Housing & Urban Housing Authority 2, 3, 4, 8, 10, 15 B, P, 0 <br />Development <br />CAREER SERVICES: Basic Career Services (BCS) include self-help service services requiring minimal staff assistance and Individualized Career Services <br />(ICS) requiring more staff involvement generally provided to individuals unable to find employment through basic career services, <br />and deemed to be in need of more concentrated services to obtain employment; or who are employed but deemed to be in need of <br />more concentrated services to obtain or retain employment that allows for self-sufficiency. <br />Basic Career Services <br />1. Eligibility Determination: This is the process of obtaining and documenting information about an individual's <br />circumstances and comparing that information with the criteria set by an agency or program to decide if the individual qualifies for <br />participation. <br />2. Outreach, Intake and Orientation: Outreach activities involve the collection, publication, and dissemination of <br />information on program services available and directed toward jobless, economically disadvantaged, and other <br />individuals. Intake is the process of collecting basic information, e.g., name, address, phone number, SSN, and all other <br />required information to determine eligibility or ineligibility for an individual's program. Orientation, whether offered in <br />a group setting, one-on-one, or electronically, is the process of providing broad information to customers in order to <br />acquaint them with the services, programs, staff, and other resources at the Santa Ana Work Center, or its partner agencies. <br />3. Initial Assessment: For individuals new to the workforce system, initial assessment involves the gathering of basic <br />information about skill levels, aptitudes, abilities, barriers, and supportive service needs in order to recommend next <br />steps and determine potential referrals to partners or community resources. <br />4. Job Search, Placement Assistance, and Career Counseling: Job Search helps an individual seek, Iocate, apply for, <br />and obtain a job. It may include but is not limited to: job finding skills, orientation to the labor market, resume <br />preparation assistance; referrals to job openings, placement services, job search workshops, vocational exploration, and re-employment <br />services such as orientation, skills determination, and pre -layoff assistance. Placement Assistance is a service that helps people to <br />identify and secure paid employment. Career Counseling is a facilitated exploration of occupational and industrial information. <br />5. Employment statistics -Labor Market Information: Collect and report data about employment levels, unemployment rates, wages <br />and earnings, employment projections, jobs, training resources and careers; (LMI) <br />2 <br />City Council 38 — 58 6/6/2023 <br />