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WORK MAY PROCEED
UNTIL INSURANCE EXPIRES
CTRAX
CITY CLERK
DATE:
AGREEMENT FOR WORKFORCE TRAINING
A-2023-069-04
THIS SUBAWARD AGREEMENT ("Agreement"), made and entered into this
(Bundy > 1 st day of July, 2023, by and between the City of Santa Ana, a charter city and municipal
corporation duly organized and existing under the Constitution and laws of the State of California
("CITY") and InterCoast Colleges identified by the assigned Data Universal Numbering System
(DUNS) Number (02-5877031) ("CONTRACTOR").
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RECITALS:
A. CITY has been designated a Local Workforce Development Area (LWDA)
under the Workforce Innovation and Opportunity Act of 2014, Public Law 1-113-128 ("WIOA'
or "the Act"), Catalog of Federal Domestic Assistance (CFDA) Number 17.258, 17.278, 17.259
and Federal Award Identification Number (FAIN) AA363092155A6.
B. The State of California has created the LWDA to administer the Act
programs operated by the State of California pursuant to the Act.
C. As a LWDA, CITY is entitled to receive Federal funds to establish programs
to increase the employment, retention and earnings of participants, and increase occupational skills
attainment by participants, and as a result, improve the quality of the workforce, reduce welfare
dependency, and enhance the productivity and competitiveness of the nation. Under WIOA,
participants in need of training services may access career training through a list of state -approved
schools and their training programs.
D. In addition to WIOA, the CITY received funding from the Orange County
Social Services Vocational Training grant funded through the California Work Opportunity and
Responsibility to Kids Act of 1997, which provides monies for the basic needs of families with
children ("CalWORKs" or "SSA"). An important component of CalWORKS allows for the
provision of employment services for parents. Heads of households are provided job training
services to help families upgrade job skills with the ultimate goal of self-sufficiency.
E. The CITY intends to utilize the WIOA and SSA Grant Funds to operate a
Workforce Training Program in which vocational training courses will be made available to
Qualified Participants ("Workforce Training Program"). Qualified Participants are those
individuals that are permitted to participate under the Act and approved to participate under the
City's Workforce Training Program ("Qualified Participants"). Pursuant to the Workforce
Training Program, the CITY desires to contract with public and private organizations, including
employers, who are qualified to participate in the CITY's Workforce Training Program by
providing services to Qualified Participants (each, a "Qualified Contractor").
F. CONTRACTOR is a Qualified Contractor that has been selected as one of
several vendors that qualified to provide workforce training under the Workforce Training
Program.
G. CONTRACTOR represents that it is knowledgeable in its field, and is
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willing to provide workforce training services under the Workforce Training Program pursuant to
applicable Federal and California laws.
H. The CITY and CONTRACTOR (each, a "Party" and jointly, the "Parties")
desire to enter into this Agreement so that CONTRACTOR may receive a subgrant of the proceeds
of the WIOA and/or SSA Grants (hereinafter defined as the "Subgrant") in consideration for
CONTRACTOR's participation in the CITY's WIOA and/or SSA Programs and provision of
services to Qualified Participants upon the request of the CITY.
WHEREFORE, for and in consideration of the respective and mutual covenants
and promises hereinafter contained and made, and subject to all the terms and conditions hereof,
the Parties hereto do hereby agree as follows:
I.
CONTRACTOR'S OBLIGATIONS
A. In compliance with all of the terms and conditions of this Agreement,
CONTRACTOR shall provide the CONTRACTOR's Services, as authorized by the CITY's
Representative. CONTRACTOR represents and warrants that CONTRACTOR's Services to be
provided hereunder shall be performed in a competent, professional and satisfactory manner in
accordance with the CITY's Workforce Training Program.
B. CONTRACTOR agrees to provide benefits to individuals who participate
in the activities and services funded by this Agreement ("Participants") in accordance with the
standards and requirements set forth in this Agreement.
C. CONTRACTOR acknowledges and agrees that CITY shall request that
CONTRACTOR provide the CONTRACTOR's Services on an "as requested" basis and that CITY
does not guaranty a minimum number of Qualified Participants for whom CONTRACTOR's
Services shall be requested and required under this Agreement. CONTRACTOR acknowledges
and agrees that CONTRACTOR shall not commence to provide CONTRACTOR's Services to a
particular Qualified Participant hereunder unless and until CONTRACTOR receives a Notice to
Proceed from the CITY authorizing the provision of CONTRACTOR's Services to that particular
Qualified Participant. CONTRACTOR further acknowledges and agrees that this Agreement and
any request for the provision of services hereunder is nonexclusive and that the CITY may enter
into similar agreements with other entities for the provision of similar services.
D. Time is of the essence in the performance of this Agreement. CONTRACTOR
shall perform and complete all of CONTRACTOR's Services in a timely and expeditious manner.
CONTRACTOR shall not be responsible for delays caused by circumstances beyond its reasonable
control, provided that CONTRACTOR has delivered to the CITY written notice of the cause of
any such delay within ten (10) days of the occurrence of such cause.
C. Scope of Services. On an as -needed basis, and at the sole discretion of CITY,
CONTRACTOR shall perform the services that are described in Exhibit A. The Scope of Services
shall include the CONTRACTOR's proposal or bid, if any, which shall be incorporated herein by
this reference as though fully set forth herein. In the event of any inconsistency between the terms
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of such proposal and this Agreement, the terms of this Agreement shall govern. Specific allocation
of services maybe changed at the discretion of the CITY and upon mutual agreement of the Parties.
F. Compliance with Law. CONTRACTOR's Services shall be provided in
accordance with all ordinances, resolutions, statutes, rules, regulations and laws of the CITY and
any Federal, State or local governmental agency of competent jurisdiction.
G. CONTRACTOR shall obtain, at CONTRACTOR's sole cost and expense, such
licenses, permits and approvals as may be required by law for the performance of
CONTRACTOR's Services. CONTRACTOR shall have the sole obligation to pay for any fees,
assessments and taxes, plus applicable penalties and interest, which may be imposed by law and
which arise from or are necessary for the performance of the services required by this Agreement
H. CONTRACTOR shall adhere to all applicable labor standards as required by
the Act ("Labor Standards").
1. If funding is through WIOA, CONTRACTOR agrees to comply with the
"Complaint Handling Procedures under the WIOA", attached hereto as Exhibit H and
incorporated herein as though fully set forth in 20 CFR 658.411. CONTRACTOR shall advise
applicants, where applicable, and Qualified Participants of their rights to file complaints under the
Act and the procedures for resolution of any complaints. CITY's procedures for handling
complaints alleging a violation of the Act, regulations, grants, or other agreements under the Act
shall be followed and any decision of CITY, the State or the Federal government relating to the
complaint shall be binding and followed by CONTRACTOR. CONTRACTOR, who is an
employer, shall operate a grievance system that incorporates CITY's procedures for resolution of
complaints relating to the terms and conditions of employment; these procedures shall be approved
in writing by CITY.
J. As a condition of this award of financial assistance under the Act to
CONTRACTOR from CITY, CONTRACTOR assures, with respect to operation of all programs
or activities funded with funds provided pursuant to the Act, and all agreements or arrangements
to carry out such programs or activities, that it will comply fully with the nondiscrimination and
equal opportunity provisions of the Act (Section 188) and compliance with Equal Employment
Opportunity provisions in Executive Order (E.O.) 11246, as amended by E.O. 11375 and
supplemented by the requirements of 41 CFR Part 60; the Nontraditional Employment for Women
Act of 1991; Title VI of the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation
Act of 1973, as amended; the Age Discrimination Act of 1975, as amended; the Americans with
Disabilities Act of 1990; and with all applicable requirements imposed by or pursuant to
regulations implementing those laws, including, but not limited to, 29 CFR Parts 33 and 37. The
United States, the State of California and CITY have the right to seek judicial enforcement of this
assurance.
K. CONTRACTOR agrees that no Qualified Participant(s) shall commence
training prior to the approval of funding pursuant to Section 123 of the Act, or the approval of SSA
funding, as applicable.
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L. CONTRACTOR agrees to the following accounting, monitoring, auditing,
and review requirements:
1. CONTRACTOR agrees to maintain such records and submit such
reports, data and information, on the form and containing such information, at such times
as CITY may request or require regarding the performance of CONTRACTOR'S services
or activities, costs or other data, including but not limited to Qualified Participants'
attendance and certifications.
2. CITY, the State of California and the United States government
and/or their representatives shall have access for purposes of monitoring, auditing and
examining of CONTRACTOR'S activities, performance, and Qualified Participants related
to this Agreement. Such agencies or representatives shall also schedule on -site monitoring
at their discretion. Monitoring activities may also include, but are not limited to,
questioning employees and Qualified Participants and entering any premises or onto any
site in which any of the services or activities funded hereunder are conducted or in which
any of the records of CONTRACTOR are kept (2 CFR 200.330). Nothing herein shall be
construed to require access to any privileged or confidential information as set forth in
Federal or state law.
3. In the event CONTRACTOR does not make the above -referenced
documents available within the City of Santa Ana, California, CONTRACTOR agrees to
pay all necessary and reasonable expenses incurred by CITY in conducting any audit at the
location where said records and books of account are maintained.
4. All accounting records and evidence pertaining to all costs of
CONTRACTOR and all documents related to this Agreement shall be kept available at the
location where CONTRACTOR conducted the program, as well as in the County of
Orange, for the duration of this Agreement and thereafter for three (3) years after
completion of an audit. Records which relate to (a) complaints, claims, administrative
proceedings or litigation arising out of the performance of this Agreement, or (b) costs and
expenses of this Agreement to which CITY, the State of California or the United States
Government take exception, shall be retained beyond the three (3) years until resolution of
disposition of such appeals, litigation, claims, or exceptions.
M. Without prejudice to any other section of this Agreement, CONTRACTOR
shall, where applicable, maintain the confidential nature of information provided to it concerning
Qualified Participants in accordance with the requirements of Federal and state law.
Notwithstanding the foregoing, CONTRACTOR agrees to submit to CITY, the State of California
and/or the United States Government or their representatives, all records requested for
administrative purposes, including audits, examinations, monitoring and verification of records
submitted by CONTRACTOR, costs incurred and services rendered hereunder.
N. CONTRACTOR shall not expend funds pursuant to this Agreement to
provide services to any Qualified Participant where costs of training are paid for by any other
person or entity.
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O. If funding is through WIOA, CONTRACTOR shall comply with the
provisions of Uniform Guidance 2 CFR Part 200 of the U.S. Office of Management and Budget
(OMB) and all other applicable Federal statutes and executive orders and their implementing
regulations, including regulations at 29 CFR Part 97.
P. If funding is through WIOA, CONTRACTOR shall comply with the
requirements of Federal regulations found at 29 CFR Part 93, which provide that no appropriated
funds may be expended by the recipient of a Federal contract, grant, loan or cooperative agreement
to pay any person for influencing or attempting to influence an officer or employee of any agency,
member of Congress or an officer or employee of a member of Congress in connection with
awarding of any Federal contract, the making of any Federal grant or loan, entering into any
cooperative agreement and the extension, renewal, amendment or modification of any Federal
contract, grant, loan or cooperative agreement. CONTRACTOR shall sign a Certification
Regarding Lobbying to that effect in a form as set forth in Exhibit D, attached hereto and by this
reference incorporated herein. CONTRACTOR shall submit said signed Certification to CITY
prior to performing any of its obligations under this Agreement and prior to any obligation arising
on the pain of CITY to pay any sums to CONTRACTOR under the terms and conditions of this
Agreement.
Q. CONTRACTOR agrees to provide a drug -free work place and to execute a
Drug Free Workplace Certification as set forth in Exhibit E attached hereto and incorporated
herein by this reference.
R. CONTRACTOR, in accordance with the Child Support Recovery Act of
1992, recognizes and acknowledges the importance of child and family support obligations and
shall fully comply with all state and Federal laws relating to child and family support enforcement,
including, but not limited to: disclosure of information and compliance with earnings assignment
orders, as provided in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the
state Family Code; and, to the best of its knowledge is fully complying with the earnings
assignment orders of all employees and is providing the names of all new employees to the New
Employee Registry maintained by the California Employment Development Department (EDD).
S. CONTRACTOR agrees to comply with all applicable provisions of the Actor
SSA, as applicable, and all applicable Federal regulations, including, but not limited to, the Code
of Federal Regulations, Title 2 -Grants and Agreements, Subtitle A —Office of Management and
Budget Guidance for Grants and Agreements, as well as all applicable state and local regulations.
T. If funding is through WIOA, CONTRACTOR agrees to remain in
compliance with the Certification Regarding Debarment, attached hereto as Exhibit F and
incorporated herein by reference, as required by the regulations implementing Executive Order
12549, Debarment and Suspension, (2 CFR Part 180).
U. If funding is through WIOA, CONTRACTOR agrees to provide priority of
services for veterans and eligible spouses pursuant to 20 CFR Part 1010, and the regulations
implementing priority of service for veterans and eligible spouses in Department of Labor job
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training programs under the Jobs for Veterans Act published at 73 Fed. Reg. 78132 on December
19, 2008.
V. CONTRACTOR acknowledges that the official name for the statewide
system of providing employment and training through the WIOA partnerships, SSA, and various
other local programs is "America's Job Center". To achieve the goals of this Workforce Training
Program, it is important that the public has a quick and easy method to identify that the projects or
programs they are taking part in are part of the "America's Job Center". CONTRACTOR agrees
to place the America's Job Center logo, in accordance with the State of California guidelines for
such use, on all public materials, such as statements, press releases, brochures, advertisements,
reports and other documents describing projects or programs funded in whole or in part with
WIOA or SSA funds. When the America's Job Center logo is used, CONTRACTOR may
accompany it with the following statement, "The (CONTRACTOR) is a proud partner of the
America's Job Center network". CONTRACTOR shall not use the America's Job Center logo in
any manner that would imply that the State of California endorses a commercial product, service
or activity.
II.
CITY'S OBLIGATIONS
A. On July 1, 2023 the CITY was awarded a Department of Labor Workforce
Innovation and Opportunity Act grant of $2,367,690.00 for fiscal year 2023-2024. In addition, on
July I, 2023, the CITY was awarded an Orange County Social Services Vocational Training grant
through the California Work Opportunity and Responsibility to Kids Act of 1997 in the total
amount of $838,964.00 for fiscal year 2023-2024. A portion of both grants in a total amount not
to exceed $2,500,000.00 shall be available to all Qualified Contractors to provide workforce
training classes for Qualified Participants.
B. If a Qualified Participant chooses to enroll in a course offered by
CONTRACTOR, CITY agrees to pay to CONTRACTOR when, if and to the extent WIOA or
SSA funds are received under the provisions of the applicable grants, in accordance with the
Course Costs attached hereto as Exhibit B and incorporated herein by reference, which may be
amended during the period of this Agreement. Said sum shall be paid with either WIOA or SSA
funds, as determined by the CITY in its sole discretion, after CITY receives invoices submitted by
CONTRACTOR as provided herein.
C. CONTRACTOR has the ability to adjust line item amounts in the Course
Costs with the approval of the Executive Director.
D. CITY agrees to provide for on -site monitoring reviews of the Workforce
Training Program operation at least annually. In addition, monthly desktop reviews of pertinent
information will be conducted.
E. CITY has the right to de -obligate the funds hereunder, and take such funding
back from CONTRACTOR, due to any of the following reasons: (a) lack of performance by
CONTRACTOR; (b) lack of fiscal accountability of CONTRACTOR; or (c) decrease in available
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funding.
III.
COMPENSATION
A. CITY neither warrants nor guarantees any minimum or maximum
compensation to CONTRACTOR under this Agreement. CONTRACTOR shall be paid only for
actual services performed under this Agreement at the rates and charges identified in Exhibit B.
Any compensation payable to CONTRACTOR shall be paid from a portion of the above -
referenced WIOA and/or SSA grants awarded to the CITY in a total amount not to exceed
$2,500,000.00.
B. Payment by CITY shall be made within thirty (30) days following receipt
of proper invoice evidencing work performed, subject to CITY accounting procedures.
IV.
TERM OF AGREEMENT
A. This Agreement shall commence on the date stated above and continue
through June 30, 2027, with a one-year option to renew executable by the CITY in its sole
discretion, unless terminated earlier by either party. The one-year option may be executed, by a
writing executed by the City Manager and the City Attorney,
B. Unless the CITY authorizes an extension, CONTRACTOR must liquidate
all obligations incurred under the Federal award not later than ninety (90) calendar days after the
end date of the period of performance as specified in the terms and conditions of the Federal award,
as applicable.
IV.
INDEPENDENT CONTRACTOR
A. CONTRACTOR shall, during the entire term of this Agreement, be
construed to be an independent contractor and not an employee of the CITY. This Agreement is
not intended nor shall it be construed to create an employer -employee relationship, ajoint venture
relationship, or to allow the CITY to exercise discretion or control over the professional manner
in which CONTRACTOR performs the services which are the subject matter of this Agreement;
however, the services to be provided by CONTRACTOR shall be provided in a manner consistent
with all applicable standards and regulations governing such services. CONTRACTOR shall pay
all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes
relating to employees and shall be responsible for all applicable withholding taxes. ,
V.
WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS
A. CONTRACTOR shall use appropriate funds received from CITY to provide
workers' compensation to all those hired by CONTRACTOR under this Agreement.
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B. CONTRACTOR shall have the right to hire, dismiss, or promote its
employees or contract personnel hired under this Agreement so long as its hiring or dismissal
policy or standard does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards
Act of 1938, or any other applicable law, and CONTRACTOR maintains itself as an Equal
Opportunity Employer.
VI.
APPLICABLE GUIDELINES
A. The Parties hereto agree that CONTRACTOR shall comply with all
applicable Federal and state laws and regulations, including, but not limited to the Eligible
Training Provider List (ETPL) Policy and Procedures WSD21-03 attached hereto as Exhibit C
and incorporated herein by reference, and general program requirements described in Sections 2
and 116 of the Act, and applicable regulations, and the U.S. Department of Labor guidelines and
regulations, including amendments or revisions made during the terns of this Agreement. Said
applicable laws are hereby incorporated by reference and made part of this Agreement as though
fully set forth herein.
B. CONTRACTOR also assures and certifies that:
1. CONTRACTOR shall comply with Title VII of the Civil Rights Act
of 1964 and in accordance with Title VII of the Act, requiring that no person shall,
on the grounds of race, color, religion, sex, age, handicap or national origin be
excluded from participation in, be denied the benefits of, or be otherwise subjected
to discrimination under this Agreement.
2. CONTRACTOR shall comply with any and all Federal laws
limiting the political activity of employees hired under this Agreement.
3. CONTRACTOR shall comply with the requirements that no
program under the Act shall involve political activities.
4. RECORD INSPECTION. CONTRACTOR shall provide the U.S.
Department of Labor and the Comptroller General, by and through any authorized
representative, as well as the California Workforce Development Board ("WDB")
Administrative Office, access to and the right to examine all records, books, papers
or documents relating to the accounting and use of funds under this Agreement for
a three-year period from and after the effective date of this Agreement.
5. No person with responsibilities in the operation of any program
under the Workforce Training Program shall discriminate with respect to any
Qualified Participant or any application for participation in such program because
of race, creed, color, national origin, sex, political affiliation or beliefs.
6. CONTRACTOR shall maintain appropriate standards for health and
safety in work and training situations.
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7. CONTRACTOR shall comply with general provisions, assurances,
and execute the Assurances and Certifications attached hereto as Exhibit G and
incorporated herein.
8. EQUAL OPPORTUNITY. Any literature distributed by
CONTRACTOR for the purpose of apprising businesses, Qualified Participants, or
the general public of its programs under this Agreement shall state that its programs
are supported by the City of Santa Ana and the Santa Ana Workforce Development
Board, and shall state that the program is an "equal opportunity employer/program"
and that "auxiliary aids and services are available upon request to individuals with
disabilities."
9. Based on the population eligible to be served, or likely to be directly
affected by the program or activity, the services or information may need to be
provided in a language other than English in order to allow such population to be
effectively informed about or able to participate in the program or activity.
Pursuant to 29 CFR 37.35, CONTRACTOR must take reasonable steps to provide
services and information in appropriate languages after considering the scope of the
program or activity, and the size and concentration of the population that needs
services or information in a language other than English.
10. CONTRACTOR certifies that all property, finished or unfinished
documents, data, studies and reports prepared or purchased under this Agreement,
will be disposed of in accordance with the direction of the CITY. In addition, any
tools and/or equipment furnished to the CONTRACTOR by the CITY and/or
purchased by the CONTRACTOR with funds pursuant to this Agreement, will be
limited to use within the activities outlined in this Agreement and will remain the
property of the United States Government and/or CITY. Upon termination of this
Agreement, CONTRACTOR will immediately return such tools and/or equipment
to the CITY or dispose of them in accordance with the direction of the CITY.
11. CONTRACTOR certifies that this Agreement does not provide for
the advancement or aid to any religious sect, church or creed, or sectarian purpose,
nor does it help to support or sustain any school, college, university, hospital or
other institution controlled by any religious creed, church, or sectarian
denomination, as specified by Article XVI, Section 5, of the Constitution of the
State of California, regarding separation of church and state.
12. CLEAN AIR ACT / CLEAN WATER ACT. If the grant hereunder
exceeds $100,000, CONTRACTOR must comply with the Clean Air Act
("CAA")[(42 USC 7401, et seq.]; the Clean Water Act ("CWA") (33 USC 1368);
Executive Order 11738 and United States Environmental Protection Agency
("EPA") regulations (40 CFR Part 35) as any may now exist or be hereafter
amended. Under these laws and regulations, the CONTRACTOR assures that;
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(a) No facility to be utilized in the performance of the proposed grant has been
issued a violation from the EPA under the CAA or CWA;
(b) It will notify CITY prior to award of the receipt of any communication from
the Director, Office of Federal Activities, EPA, indicating that a facility to be
utilized for the grant is under consideration for issuance of a violation under
the CAA or CWA; and,
(c) It will notify the CITY and the EPA about any known violation of the above
laws and regulations.
13. CONTRACTOR agrees to adhere to the following STANDARDS
OF CONDUCT:
(a) General Assurance, Every reasonable course of action will be taken by
CONTRACTOR in order to maintain the integrity of this expenditure of public
funds and to avoid favoritism. This Agreement will be administered in an
impartial manner, free from errors to gain personal, financial, political gain.
CONTRACTOR, its officers and employees, in administering this Agreement,
will avoid situations, which give rise to a suggestion that any decision was
influenced by prejudice, bias, special interest or desire for personal gain.
(b) Employment of Former State or CITY Employees. CONTRACTOR will
ensure that any of its employees who were formerly employed by the State of
California or CITY, in a position that could have enabled such individuals to
impact policy regarding or implementation of programs covered by this
Agreement, will not be assigned to any part or phase of the activities conducted
pursuant to this Agreement for a period of not less than two (2) years following
the termination of such employment.
(c) Conducting Business Involving Relatives. No relative by blood, adoption or
marriage of any executive or employee of CONTRACTOR will receive
favorable treatment when considered for enrollment in programs provided by,
or employment with, CONTRACTOR.
(d) Conducting Business Involving Close Personal Friends and Associates.
Executives and employees of CONTRACTOR will be particularly aware of
the varying degrees of influence that can be exerted by personal friends and
associates and, in administering this Agreement, will exercise due diligence to
avoid situations which give rise to an assertion that favorable treatment is being
granted to friends and associates. When it is in the public interest for
CONTRACTOR to conduct business with a friend or associate of an executive
or employee of CONTRACTOR, an elected official in the area or a voting or
non -voting member of the Local Workforce Development Board (WDB), a
permanent record of the transaction will be retained.
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(e) Avoidance of Conflict of Economic Interest. No executive or employee of
CONTRACTOR elected official in the area, or voting or non -voting member
of a WDB, will solicit or accept money or any other consideration from a third
person, for the performance of an act reimbursed in whole or part by
CONTRACTOR or CITY. Supplies, materials, equipment or services
purchased with Agreement funds will be used solely for purposes asserted or
allowed under this Agreement. No voting member of the WDB will cast a vote
on the provision of services or vote on any matter, which would provide direct
financial benefit to that member or any business or organization that the
member directly represents.
(f7 Salary and Bonus Limitations. If CONTRACTOR receives WIOA funds,
CONTRACTOR is required to comply with Federal requirements regarding
the limitations on salary and bonus payments in accordance with Public Law
109-149, Section 503.
VII.
HOLD HARMLESS
CONTRACTOR agrees to defend, and shall indemnify and hold harmless the
CITY, its officers, agents, employees, contractors, special counsel, and representatives from
liability: (1) for personal injury, damages,justcompensation, restitution, judicial or equitable relief
arising out of claims for personal injury, including death, and claims for property damage, which
may arise from the negligent operations of the CONTRACTOR, its subcontractors, agents,
employees, or other persons acting on its behalf which relates to the services described in this
Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution,
judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement.
This indemnity and hold harmless agreement applies to all claims for damages,just compensation,
restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the
events referred to in this Section or by reason of the terms of, or effects, arising from this
Agreement. The CONTRACTOR further agrees to indemnify, hold harmless, and pay all costs
for the defense of the CITY, including fees and costs for special counsel to be selected by the
CITY, regarding any action by a third party challenging the validity of this Agreement, or asserting
that personal injury, damages, just compensation, restitution, judicial or equitable relief due to
personal or property rights arises by reason of the terms of, or effects arising from this Agreement.
CITY may make all reasonable decisions with respect to its representation in any legal proceeding.
VIII.
INSURANCE
A. Contractor shall procure and maintain for the duration of the contract
insurance against claims for injuries to persons or damages to property which may arise
from or in connection with the performance of the work hereunder and the results of
that work by the Contractor, his agents, representatives, employees or subcontractors.
B. MINIMUM SCOPE AND LIMIT OF INSURANCE
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Coverage shall be at least as broad as:
• Commercial General Liability (CGL): Insurance Services Office Form CG 00 01
covering CGL on an "occurrence" basis, including products and completed
operations, property damage, bodily injury and personal & advertising injury with
limits no less than $1,000,000 per occurrence. If a general aggregate limit applies,
either the general aggregate limit shall apply separately to this project/location (ISO
CG 25 03 or 25 04) or the general aggregate limit shall be twice the required
occurrence limit.
• Automobile Liability: Insurance Services Office Form Number CA 0001
covering, Code (any auto), or if Consultant has no owned autos, Code 8 (hired)
and 9 (non -owned), withlimit no less than $1,000,000 per accident for bodily injury
and property damage. (Not required if CONTRACTOR provides written
verification an automobile is not required to perform services)
• Workers' Compensation: as required by the State of California, with Statutory
Limits, and Employer's Liability Insurance with limit of no less than $1,000,000
per accident for bodily injury or disease. (Not required if CONTRACTOR provides
written verification it has no employees.)
• Professional Liability (Errors and Omissions) Insurance appropriates to the
Consultant's profession, with limit no less than $1,000,000 per occurrence or claim,
$2,000,000 aggregate.
If the Contractor maintains broader coverage and/or higher limits than the
minimums shown above, the Entity requires and shall be entitled to the broader
coverage and/or the higher limits maintained by the contractor. Any available insurance
proceeds in excess of the specified minimum limits of insurance and coverage shall be
available to the Entity.
C. Other Insurance Provisions
The insurance policies are to contain, or be endorsed to contain, the following provisions:
Additional Insured Status
The Entity, its officers, officials, employees, and volunteers are to be covered as additional
insureds on the CGL policy with respect to liability arising out of work or operations performed
by or on behalf of the Contractor including materials, parts, or equipment furnished in connection
with such work or operations. General liability coverage can be provided in the form of an
endorsement to the Contractor's insurance (at least as broad as ISO Form CG 20 10 11 85 or if not
available, through the addition of both CG 20 10, CG 20 26, CG 20 33, or CG 20 38; and CG 20
37 if a later edition is used).
Primary Coverage
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For any claims related to this contract, the Contractor's insurance coverage shall be primary
coverage at least as broad as ISO CG 20 01 04 13 as respects the Entity, its officers, officials,
employees, and volunteers. Any insurance or self-insurance maintained by the Entity, its officers,
officials, employees, or volunteers shall be excess of the Contractor's insurance and shall not
contribute with it.
Notice of Cancellation
Each insurance policy required above shall provide that coverage shall not be
canceled, except with notice to the Entity.
Waiver of Subrogation
Contractor hereby grants to Entity a waiver of any right to subrogation which any insurer
of said Contractor may acquire against the Entity by virtue of the payment of any loss under such
insurance. Contractor agrees to obtain any endorsement that may be necessary to affect this waiver
of subrogation, but this provision applies regardless of whether or not the Entity has received a
waiver of subrogation endorsement from the insurer.
Self -Insured Retentions
Self -insured retentions must be declared to and approved by the Entity. The
Entity may require the Contractor to purchase coverage with a lower retention or
provide proof of ability to pay losses and related investigations, claim administration,
and defense expenses within the retention. The policy language shall provide, or be
endorsed to provide, that the self -insured retention may be satisfied by either the named
insured or Entity.
Acceptability oflnsurers
Insurance is to be placed with insurers authorized to conduct business in the state with a
current A.M. Best's rating of no less than ANII, unless otherwise acceptable to the Entity.
Claims Made Policies (note — should be applicable only to professional liability, see below)
If any of the required policies provide claims -made coverage:
1. The Retroactive Date must be shown, and must be before the date of the
contract or thebeginning of contract work.
Z Insurance must be maintained and evidence of insurance must be provided
for at least five (5) years after completion of the contract or work.
3. If coverage is canceled or non -renewed, and not replaced with another
claims -made policy form with a Retroactive Date prior to the contract
effective date, the Contractormust purchase "extended reporting" coverage
for a minimum offive (5) years after completion of work.
Verification of Coverage
Page 13 of 19
Contractor shall furnish the Entity with original Certificates of Insurance
including all required amendatory endorsements (or copies of the applicable policy
language effecting coverage requiredby this clause) and a copy of the Declarations and
Endorsement Page of the CGL policy listing allpolicy endorsements to Entity before
work begins. However, failure to obtain the required documents prior to the work
beginning shall not waive the Contractor's obligation to provide them.
The Entity reserves the right to require complete, certified copies of all required
insurance policies,including endorsements required by these specifications, at any
time.
Special Risks or Circumstances
Entity reserves the right to modify these requirements, including limits, based
on the nature of therisk, prior experience, insurer, coverage, or other special
circumstances.
IX.
CORPORATESTATUS
CONTRACTOR shall be in good standing, without suspension by the California
Secretary of State, Franchise Tax Board or Internal Revenue Service. Any change in corporate
status or suspension shall be reported immediately to CITY.
X.
ASSIGNABILITY
None of the duties of, or work to be performed by, CONTRACTOR under this Agreement
shall be subcontracted or assigned to any agency, consultant, or person without the prior written
consent of CITY. CONTRACTOR must submit all subcontracts and other agreements that relate
to this Agreement to CITY. If receiving W IOA funds, CONTRACTOR acknowledges and agrees
that it must follow procurement regulations for contractors (2 CFR 200.317). No subcontractor
assignment shall terminate or alter the legal obligations of CONTRACTOR pursuant to this
Agreement.
XI.
LAWS GOVERNING THIS AGREEMENT
A. In its performance under this Agreement, CONTRACTOR shall fully comply with
the requirements of the following, whether or not otherwise referred to in this Agreement:
I. If receiving WIOA funds, the Act and all applicable Federal statutes, regulations,
policies, procedures and directives, including but not limited to, 2 CFR 200 and 20 CFR.
Parts 651 and 654
Page 14 of 19
2. All applicable State statutes, regulations, policies, procedures and directives;
3. All applicable CITY policies, procedures and directives;
4. All applicable local ordinances and requirements, including use permits and licensing;
5. Court orders applicable to its operation; and,
6. The terms and conditions of this Agreement.
If any of the foregoing is enacted, amended, or revised, CONTRACTOR will comply
with such or will notify CITY after enactment or modification that it cannot so comply. CITY
may thereupon terminate this Agreement, if necessary.
XII.
EXCLUSIVITY AND AMENDMENT OF AGREEMENT
This Agreement, together with attachments hereto, represents the complete and exclusive
statement between the CITY and CONTRACTOR, and supersedes any and all other agreements,
oral or written, between the Parties. In the event of a conflict between the terms of this Agreement
and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not
be modified except by written instrument signed by the CITY and by an authorized representative
of CONTRACTOR. The Parties agree that any terms or conditions of any purchase order or other
instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not
bind or obligate CONTRACTOR or the CITY. Each party to this Agreement acknowledges that
no representations, inducements, promises or agreements, orally or otherwise, have been made by
any party, or anyone acting on behalf of any party, which is not embodied herein.
XIII.
FRAUD
CONTRACTOR shall immediately report to CITY all instances and facts concerning
possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this
Agreement.
XIV.
CONTINGENCY OF FUNDS
CONTRACTOR acknowledges that approval of and finding for this Agreement is
contingent upon State approval, and W IOA and/or SSA funds received or obligated from the State
of California to CITY. If such approval of funds is not forthcoming, or is otherwise limited, CITY
shall immediately notify CONTRACTOR. Within twenty (20) days of receipt of such notice,
CONTRACTOR shall modify or cease operations as directed by CITY and negotiate necessary
modification to this Agreement and/or reimbursement of costs incurred hereunder.
XV.
TERMINATION
Page 15 of 19
A. This Agreement may be terminated by either party at its sole discretion, upon thirty
(30) days written notice to the other party. Notice shall be deemed served on the date of mailing.
However, CONTRACTOR may not terminate this Agreement if undue hardship will result to any
Qualified Participant.
B. In the event CONTRACTOR defaults by failing to fulfill all or any of its obligations
hereunder, CITY may declare a default and termination of this Agreement by written notice to
CONTRACTOR, which default and termination shall be effective on a date stated in the notice which
is to be not less than ten (10) days after certified mailing or personal service of such notice, unless
such default is cured before the effective date of termination stated in such notice. If terminated for
cause, CITY shall be relieved of further liability or responsibility under this Agreement, or as a result
of the termination thereof, including the payment of money, except for payment for approved
expenses incurred for services satisfactorily and timely performed prior to the mailing or service of
the notice of termination, and except for reimbursement of (1) any payments made for services not
subsequently performed in a timely and satisfactory manner, and (2) costs incurred by CITY in
obtaining substitute performance.
XVI.
DISPUTES
A. Except as otherwise provided in this Agreement, any dispute concerning any
question arising under this Agreement shall be decided by CITY. In such a case, CITY shall
reduce its decision to writing and mail or otherwise furnish a copy thereof to CONTRACTOR.
The decision of the CITY shall be final and conclusive unless within thirty (30) calendar days from
the mailing or delivery of such copy, CITY receives from CONTRACTOR written request to
appeal said decision.
B. If receiving WIOA funds, procedures governing the appeal shall be prescribed by
CITY and/or the State of California in accordance with the Act and all corresponding regulations
and OMB circulars. Pending final disposition of the appeal, CONTRACTOR shall act in
accordance with CITY's decision unless the dispute involves a change order.
XVII.
BREACH - SANCTIONS
A. If, through any cause, CONTRACTOR violates any of the terms and conditions of
this Agreement, and/or prior agreements whereby grant funds were received by CONTRACTOR
pursuant to this Agreement, or if CONTRACTOR reports inaccurately or if any Audit Report
makes disallowances, CONTRACTOR shall promptly remedy its acts or omissions and/or repay
CITY all amounts due CITY as a result of CONTRACTOR's violation. For any such failures or
violations, CITY shall also have the right at its sole discretion to either; (1) discontinue program
support until such time as CONTRACTOR fulfills its obligations or remedies all violations of this
Agreement or prior agreements; and/or (2) collect outstanding amounts as determined by CITY
due CITY by offsetting or debiting from current claims or invoices, if after thirty (30) days' written
Page 16 of 19
notice CONTRACTOR has failed to repay same or a repayment schedule has not been made;
and/or (3) terminate this Agreement by giving written notice to CONTRACTOR of such
termination in accordance the Notices provision in Paragraph XVIII herein below.
XVIII.
NOTICES
All notices, reports and correspondence between the Parties hereto respecting this
Agreement shall be in writing and deposited in the United States Mail, postage prepaid, addressed
as follows:
CITY: City of Santa Ana
Manager, WDB Administrative Office
P.O. Box 1988 (M-76)
Santa Ana, CA 92702
CLERK: Clerk of the City Council
City of Santa Ana
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702-1988
Fax (714) 647-6956
CONTRACTOR: InterCoast Colleges
2235 East Garvey Avenue North, Suite B
West Covina, CA 91791
Phone: (626) 337-6800
Email: geeta.brown@intercoast.edu
XX.
VALIDITY
The invalidity in whole or in part of any provision of this Agreement shall not void or affect
the validity of any other provision of this Agreement.
Page 17 of 19
XXI,
MISCELLANEOUS PROVISIONS
A. Each undersigned represents and warrants that its signature herein below has the power,
authority and right to bind their respective Parties to each of the terms of this Agreement, and shall
indemnify CITY fully, including reasonable costs and attorney's fees, for any injuries or damages to
CITY in the event that such authority or power is not, in fact, held by the signatory or is withdrawn.
B. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set
forth in the body of this Agreement.
{Signatures on following page}
Page 18 of 19
IN WITNESS WHEREOF, the Parties hereto have executed this Agreement the date and year first
above -written.
ATTEST:
nn' 1
Clerk of the uncil
APPROVED AS TO FORM:
Sonia R. Carvalho
City Attorney
JJ
By GI uG 4 a - Lx
Andrea Garcia-Miffer
Assistant City Attorney
RECOMMENDED FOR APPROVAL:
Michael L. Garcia
Executive Director
Community Development Agency
"CITY"
BY:
Kristine Ridge
City Manager
"CONTRACTOR"
By:
N• e' Geewk Broke, 41)
Title: Pntidewi-I/(eo j[otSF CD/feyes
Tax ID #:'"529wa9
Page 19 of 19
EXHIBIT A & B
Scope of Service & Course Cost
INTERCOAST
INTERCOAST COLLEGES
SCHOOL CATALOG
JANUARY 1, 2022- DECEMBER 30, 2024
Website: www.intercoast.edu
Last Updated on March 1, 2023
This catalog is updated annually or when changes occur.
Inserts and addendums will be published as needed and will supplement the catalog.
Applicants are provided with a copy of this catalog in person or via the link on the institution's website,
htto://intercoast.edu where it is also available to the general public.
I I I etc IIITIf(MI+I Cullen,' School Calalno
INTERCOAST COLLEGES
W EST COVINA
MAIN CAMPUS
2235 East Garvey Avenue North, Suite B, West Covina, CA, 91791
(626)337-6800
FAIRFIELD
BRANCH CAMPUS
5253 Business Center Drive, Suite B, Fairfield, CA 94534
(707)421-9700
RANCHO CORDOVA
BRANCH CAMPUS
9738 Lincoln Village Dr. Suite 120, Rancho Cordova, CA 95827
(916)714-5400
RIVERSIDE
BRANCH CAMPUS
21840 Van Buren Boulevard, Riverside, CA 92508
(951)779-1300
SANTA ANA
BRANCH CAMPUS
1720 E. Garry Ave, Suite 103, Santa Ana, CA 92705
(714)712-7900
Instruction is held at the campus or, for online students, through the online student portal.
InterCoast offers some programs in a Hybrid format.
Students in the Hybrid format will attend both online and on campus.
InterCoast Colleges School C atalcg 21 Page
TABLE OF CONTENTS
SCHOOLCATALOG................................................................................................................................................................1
CALIFORNIACAMPUSES................................................................................................................................................2
HISTORYOF INTERCOAST.............................................................................................................................................6
LIBRARY........................................................................................................................................................................6
HOUSING......................................................................................................................................................................6
MISSION STATEMENT & OBJECTIVES
...........................................................................................................................6
MISSIONSTATEMENT...................................................................................................................................................6
OBJECTIVES..................................................................................................................................................................6
GENERALINFORMATION
..............................................................................................................................................7
APPROVALS..................................................................................................................................................................7
ACCREDITATION...........................................................................................................................................................
RECORDSRETENTION
7
...................................................................................................................................................7
ADMINISTRATIONOF BRANCHES.................................................................................................................................7
COMPENSATION...........................................................................................................................................................7
FACILITIES.....................................................................................................................................................................7
ADMISSIONSPOLICIES..................................................................................................................................................8
CRITERIAFOR ADMISSION............................................................................................................................................8
HOW TO APPLY FOR ADMISSION TO CERTIFICATE PROGRAMS AND DEGREES.........................................................12
ADMISSIONS DEPARTMENT SCHEDULE AND CONTACT.............................................................................................12
PROGRAMSCHEDULES...............................................................................................................................................12
DISABILITIES ACCOMMODATIONS.............................................................................................................................13
HOLIDAYSCHEDULE...................................................................................................................................................13
CREDITFOR PREVIOUS TRAINING..............................................................................................................................13
TRANSFEROF CREDIT.................................................................................................................................................14
PARTNERSHIP AGREEMENTS
WITH OTHER INSTITUTIONS........................................................................................14
TUITION......................................................................................................................................................................15
VOCATIONAL REHABILITATION APPLICANTS
OR WIOA APPLICANTS.........................................................................15
SPONSOREDSTUDENTS..............................................................................................................................................15
VETERANS AND ELIGIBLE PERSONS ......................................................
5
FINANCIAL ASSISTANCE PROGRAMS...........................................................................................................
.....................................................................1...............1
FINANCIALAID............................................................................................................................................................17
CALGRANT PROGRAM...............................................................................................................................................17
CHAFEEPROGRAM.....................................................................................................................................................17
CANCELLATIONPOLICY...............................................................................................................................................18
RELOCATIONPOLICY..................................................................................................................................................18
WITHDRAWALREFUND POLICY..................................................................................................................................18
TRIALPERIOD.............................................................................................................................................................18
RETURNOF TITLE IV POLICY.......................................................................................................................................19
STATE OF CALIFORNIA STUDENTTUITION RECOVERY FUND.....................................................................................22
ACADEMICINFORMATION.........................................................................................................................................24
METHODOF INSTRUCTION........................................................................................................................................24
HOMEWORK...............................................................................................................................................................24
COURSECRITIQUES....................................................................................................................................................24
SEMESTER CREDIT HOUR MEASUREMENT.................................................................................................................24
ACADEMICMONITORING...........................................................................................................................................24
GRADINGSCALE.........................................................................................................................................................25
Student Notification of D Course Grade in ADCS or AAS-SUDC Core Program Courses............................................25
CREDIT/NO CREDIT.....................................................................................................................................................25
COURSEINCOMPLETE................................................................................................................................................25
COURSEFAILURE........................................................................................................................................................25
WITHDRAWAL............................................................................................................................................................26
REINSTATEMENT AFTER TERMINATION
OR WITHDRAWAL.......................................................................................26
RE-ENTRY/RESTART POLICY........................................................................................................................................26
SATISFACTORY ACADEMIC PROGRESS POLICY...........................................................................................................26
MAXIMUM TIME FRAME FOR COURSE COMPLETION...............................................................................................27
ACADEMICPROBATION POLICY.................................................................................................................................27
STUDENTAPPEAL PROCEDURES.................................................................................................................................28
ATTENDANCEPOLICY.................................................................................................................................................28
TARDINESS / EARLY DEPARTURE POLICY....................................................................................................................29
ABSENTEEISMPOLICY................................................................................................................................................29
EXCUSEDABSENCES...................................................................................................................................................30
3 I Pah fmd,(.,m,t [: ollc�.,. —c3 School Calaluo
MAKE-UP WORK .......................................... ...... ................ ............................. ............. ...............................................
30
LEAVEOF ABSENCE POLICY........................................................................................................................................30
CLINICAL INTERNSHIP AND EXTERNSHIP TRAINING...................................................................................................31
STUDENTAWARDS.....................................................................................................................................................31
COMPLETIONCERTIFICATE / DEGREE........................................................................................................................31
STUDENTTRANSCRIPTS..............................................................................................................................................32
STUDENTSERVICES AND CONDUCT...........................................................................................................................33
STUDENTSERVICES....................................................................................................................................................33
STUDENT CONDUCT AND BEHAVIOR POLICIES..........................................................................................................33
DRESSCODE POLICY...................................................................................................................................................35
POLICYFOR ONLINE STUDENT PICTURES...................................................................................................................35
NOTICE OF NON-DISCRIMINATION POLICY................................................................................................................35
ANTI -HARASSMENT POLICY.......................................................................................................................................38
CAMPUS SEXUAL MISCONDUCT POLICIES & PROCEDURES GUIDANCE MEMORANDUM.........................................39
CULTURALDIVERSITY POLICY.....................................................................................................................................42
CELLPHONE USE POLICY............................................................................................................................................42
EATING / DRINKING / SMOKING POLICY....................................................................................................................42
PARKINGPOLICY.........................................................................................................................................................42
STUDENTRECORDS POLICY........................................................................................................................................42
TESTINGPROCEDURES...............................................................................................................................................46
COPYRIGHTPOLICY.....................................................................................................................................................47
DRUG AND ALCOHOL ABUSE PREVENTION POLICY...................................................................................................47
SAFETYPOLICIES.........................................................................................................................................................50
PERSONALPROPERTY.................................................................................................................................................52
GUESTSPOLICY...........................................................................................................................................................52
COMPUTERLABORATORY USE...................................................................................................................................52
STUDENT GRIEVANCE PROCEDURES..........................................................................................................................53
GRADUATE EMPLOYMENT ASSISTANCE SERVICES.....................................................................................................54
PROGRAMS........................................................................................................................................................................55
AAS DEGREE BUSINESS ADMINISTRATION.................................................................................................................56
AASDEGREE CYBER SECURITY....................................................................................................................................57
AAS DEGREE SUBSTANCE USE DISORDER COUNSELING............................................................................................58
ALCOHOL AND DRUG COUNSELING STUDIES.............................................................................................................59
BEHAVIORALHEALTH ASSISTANT..............................................................................................................................60
BUSINESS OFFICE ADMINISTRATION..........................................................................................................................61
CYBERSECURITY SPECIALIST......................................................................................................................................62
ELECTRICALTRAINING PROGRAM..............................................................................................................................63
HVACTECHNICIAN......................................................................................................................................................64
MEDICALASSISTANT..................................................................................................................................................65
PHARMACYTECHNICIAN............................................................................................................................................66
COURSEDESCRIPTIONS..............................................................................................................................................67
2023-2024 HOLIDAYS..................................................................................................................................................79
OWNERSHIP................................................................................................................................................................80
SCHOOLCATALOG ADDENDUM..............................................................................................................1...................81
SCHEDULE OF TUITION CHARGES and PAYMENT PERIODS.......................................................................................82
STARTDATES FOR 2023 - 2024..................................................................................................................................83
CAMPUSSTAFF LISTINGS...........................................................................................................................................85
WESTCOVINA MAIN CAMPUS ......................................... ....................... .................. ..... ...............
I ........ I ............... I ... 85
RIVERSIDEBRANCH CAMPUS.....................................................................................................................................86
RANCHOCORDOVA BRANCH CAMPUS......................................................................................................................86
FAIRFIELDBRANCH CAMPUS......................................................................................................................................87
SANTAANA BRANCH CAMPUS...................................................................................................................................87
SCHOOL CATALOG ADDENDUM BACHELORS DEGREE.......................................................................................................88
BACHELORS DEGREE APPLIED SCIENCES ADMISSIONS REQUIREMENTS...................................................................89
BACHELOR'S DEGREE APPLICATION PROCESS AND REQUIREMENTS .... ..................................... .................
I ....... I ..... 90
BASDEGREE REQUIREMENTS....................................................................................................................................91
BASDEGREE START DATES FOR 2023-2024..............................................................................................................92
COURSEDESCRIPTIONS..............................................................................................................................................93
BASGENERAL EDUCATION COURSES.........................................................................................................................95
Inte[CIa-,t Collc%es S((hooi Catalog 41 Page
APPROVAL DISCLOSURE STATEMENT
InterCoast Colleges is a private institution, that is approved to operate by the Bureau for Private Postsecondary Education,
and that approval to operate means compliance with state standards as set forth in the CEC §94909(a)(2) and 5, CCR. A
student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary
Education by calling (888) 370-7589 toll -free or by completing a complaint form, which can be obtained on the Bureau's
Internet website www,bppe.ca.gov
Any questions a student may have regarding this catalog that have not been satisfactorily answered by the institution
may be directed to the Bureau for Private Postsecondary Education at 1747 North Market Blvd, Suite 225, Sacramento,
CA 95834, PO Box 980818, West Sacramento, CA 95798-0818; web site address www.bppe.ca.gov. Toll Free telephone
number (888) 370-7589, or (916) 574-8900, or by fax: (916) 263-1897. As a prospective student, you are encouraged to
review this catalog prior to signing an enrollment agreement. You are also encouraged to review theSchool Performance
Fact Sheet, which must be provided to you prior to signing an enrollment agreement.
TOTAL
TOTAL
FINANCIAL AID UNITS
APPROVED PROGRAM OFFERINGS
ACADEMIC
ACADEMIC
For purposesof Title IV eligibility&
HOURS
CREDITS
disbursements
BACHELOR OF APPLIED SCIENCE DEGREE
ADDICTION STUDIES
2195
127
Measured in Academic Credits
ASSOCIATE OF APPLIED SCIENCE DEGREE
BUSINESS ADMINISTRATION
1080
64
Measured in Academic Credits
—Online Only
ASSOCIATE OF APPLIED SCIENCE DEGREE
1305
63
CYBER SECURITY— Online Only
Measured in Academic Credits
ASSOCIATE OF APPLIED SCIENCE DEGREE
SUBSTANCE USE DISORDER COUNSELING
1295
67
Measured in Academic Credits
ALCOHOLAND DRUG COUNSELING STUDIES
905
41
Measured in Academic Credits
BEHAVIORAL HEALTH ASSISTANT —Online
720
42
24
Only
BUSINESS OFFICE ADMINISTRATION—
720
40
Measured in Academic Credits
Online Only
CYBER SECURITY SPECIALIST
900
40
Measured in Academic Credits
ELECTRICAL TRAINING PROGRAM
900
49
30
HVACTECHNICIAN
720
39
24
MEDICAL ASSISTANT
900
42
28
PHARMACY TECHNICIAN
900
42
28
"Additional Information located on each Program's page details the breakdown of Academic Credits.
5 1 11a;2e InlerCna+t Cuilege, Schnui f'andug
The institution does not provide English -as -a -Second Language instruction. All courses are taught in English. Due to that
fact, it is important that the student can read, write, understand and speak the English language. The level of language
proficiency is the 12'h grade level, documented by a high school diploma, GED, Home School Certificate or a passing score
on the Ability to Benefit examination.
Instruction is in residence with facility occupancy levels accommodating approximately 80-200 students, depending on
campus location and programs offered. Some programs are available online and/or in a Hybrid format. Graduates of
InterCoast who successfully complete the course of study, are awarded an appropriate degree, diploma, or certificate.
Prospective enrollees for on -campus programs are encouraged to visit the physical facilities of the school and to discuss
personal educational and occupational plans with school personnel prior to enrolling or signing enrollment agreements.
Persons seeking to resolve problems or complaints should first contact the instructor or Student Success Partner.
Requests for further action may be made to the Campus President. Unresolved concerns at the campus level may be
addressed by contacting the President by email at president@intercoast.edu or by calling (818) 402-5207.
HISTORY OF INTERCOAST
InterCoast was originally founded as a travel school in South Orange County. The first class started in May 1985.
InterCoast received its initial accreditation from ACCET (formerly CNCE) in 1988. InterCoast is committed to optimum
entry level training to meet the needs of the medical, technical, and business communities, and continues to improve all
aspects of the training programs as needed.
LIBRARY
Resource textbooks and other materials can be obtained through Google Scholar or provided in the course room. These
references are available to students to provide information which may aid them in their course of study, or which can
further enhance their understanding and technological knowledge of their chosen field of study. Many resources can be
accessed on the internet. Students are encouraged to go to the local library to further assist in research projects or
homework. The online student library is accessed through LIRN library network with full librarian services.
HOUSING
InterCoast Colleges is non-residential and does not maintain housing accommodations for students. The institution does
not have dormitory facilities under its control and assumes no responsibility to find or assist a student in finding housing.
Each campus is in an area where housing is readily available in a variety of cost options ranging from approximately $800
to $2,000 a month for a one -bedroom apartment. The costs will vary widely due to the personal choices and needs of
the tenant and the institution does not assist in the search for housing.
MISSION STATEMENT & OBJECTIVES
MISSION STATEMENT
InterCoast Colleges provides occupational degrees and certificate programs to prepare students to meet employer
expectations for training related employment. InterCoast promotes a student centered, culturally diverse, equitable and
inclusive learning environment for its students.
OBJECTIVES
The broad goals of InterCoast are expressed as "objectives" in the following statements, which support the mission of the
institution:
• Student centered training that is educationally sound and effective, leading to the development of strong technical skills
and soft skills, using available resources, and an understanding of how they can apply the acquired skills successfully In
the workforce.
• The development of professional attitudes and behaviors related to good work habits, interpersonal communication
skills, self-discipline, confidence, and cultural sensitivity and awareness necessary for workforce readiness.
• Effective team of educators and education liaisons, including caring faculty, academic mentors, student success partners,
and other student support within the institution, that recognize that students have unique and individual differences.
They strive to work with each student at the place where they need the support so they can achieve successful
completion and training related employment.
InterCoast Rollo s61 Page
• An inclusive environment for student learning, free from discrimination based on age, race, ethnic origin, gender, sexual
orientation, or religion.
• Community participation opportunities that promote the practice of giving, while developing transferable skills to the
workplace.
• A dedicated management team that effectively guides the organization in the areas of admissions, finances, enrollment,
employee and student education and training, and support services for students and employees so they can thrive in
their environment.
GENERAL INFORMATION
APPROVALS
InterCoast Colleges is a private institution that is approved to operate by the Bureau for Private Postsecondary Education.
That approval to operate means compliance with state standards as set forth in the CEC §94909(a)(2) and 5, CCR.
InterCoast locations are approved for training through WIA, VA, TRA, EDD, State and Private Vocational Rehabilitation. Not
all programs are approved at all locations.
The institution has no pending petition in bankruptcy, is not operating as a debtor in possession, has not filed a petition
within the preceding five years, nor has had a petition in bankruptcy filed against it within the preceding five years that
resulted in reorganization under Chapter 11 of the United States Bankruptcy Code (11 U.S.C. Sec. 1101 et seq.).
ACCREDITATION
InterCoast Colleges is nationally accredited by the Accrediting Council for Continuing Education and Training. InterCoast
Colleges has been accredited by ACCET since 1988. Accreditation is the process whereby an association or agency,
recognized by the U.S. Secretary of Education, grants public recognition to a school, institute, college, or university, which
meets certain qualifications and educational standards, as determined through initial and periodic evaluations. The
essential purpose of the accreditation process is to provide a professional peer reviewed conclusion as to the quality of
the educational institution or programs offered.
Please note: InterCoast Colleges is offering a Bachelor of Applied Science Degree in Addiction Studies with interim approval
from its accreditor, ACCET. This Bachelor's Degree is not currently approved for Title IV. Final approval of this program is
contingent upon the success of the accreditor's application to expand its scope with the U.S. Education Department. In
the unlikely event that the accreditor does not gain Education Department approval, InterCoast will work with its enrolled
students for their continued studies.
RECORDS RETENTION
InterCoast maintains student records for a period of at least five years from the date of student withdrawal or graduation.
Student transcripts are held indefinitely (effective January 1, 2010). Any records involved in any claim or expenditure
which has been questioned by federal, state or accreditation audit are retained until the question is resolved or for five
years.
ADMINISTRATION OF BRANCHES
The administrative staffing at each branch location shall reflect the purpose, size, and educational operations at that
location. All InterCoast branches operate under the same policies and procedures of the main campus. The staff of the
main and branch campus work closely with the corporate office staff in all operational areas.
COMPENSATION
InterCoast Colleges will not compensate an employee involved in recruitment, enrollment, admissions, student
attendance, or sales of educational materials to students on the basis of a commission, commission draw, or bonus based
on enrollments.
FACILITIES
Each campus includes student classrooms, learning labs, restrooms, offices, reception area, and teaching aids/equipment
to meet the learning objectives of each course taught on the campus. Campus facilities may use closed-circuit surveillance
technology to monitor public areas. For questions or concerns, contact the Campus President.
71 Pagc heart east C'ollqes SuPwnl Catalog
ADMISSIONS POLICIES
CRITERIA FOR ADMISSION
To enhance the success of its graduates and to ensure that only qualified applicants are accepted, the following factors
are carefully considered prior to acceptance:
1.PRIOR EDUCATIONAL BACKGROUND
Students must be at least 18 years of age or have earned a valid High School Diploma or GED equivalent for admissions.
Students must provide written proof of graduation. Documented proof of high school graduation or its equivalent must
include a copy of a high school diploma or a GED, a high school transcript, and/or written certification by a cognizant
authority for home -schooled students. A student attestation of high school graduation, which identifies the name of the
secondary school, location, and date of graduation,may be provided as proof of high school graduation only on a limited,
exceptional basis, if permitted by regulatory agencies, such as when the student's high school closed or a foreign high
school transcript is unavailable from a foreign country at war, in a declared state of emergency, or other extreme
circumstances that prevent access to transcripts. In such an event, the student's file must include: (1) documented
evidence that the institution made all reasonable efforts to obtain documented proof of high school graduation and (2)
written documentation to substantiate the extraordinary circumstances that warranted the use of a student attestation
of high school graduation. Foreign high school diplomas and post -secondary degrees may require an official United States
equivalency evaluation. The institution's student affairs department evaluates the validity of a student's high school
completion if the institution has reason to believe that the high school diploma is not valid or was not obtained from a
legitimate entity that provides secondary school education.
Other acceptable equivalency documentation includes a certificate or other official completion documentation
demonstrating that the student has passed a state -authorized examination (such as the Test Assessing Secondary
Completion (TASC) the High School Equivalency Test (HiSET), or, in California, the California High School Proficiency Exam)
that the state recognizes as the equivalent of a high school diploma (certificates of attendance and/or completion are not
included in this qualifying category); an earned associate's degree from an accredited post -secondary institution,
successful completion of at least 60 semester or trimester credit hours or 72 quarter credit hours that does not result in
the awarding of an associate's degree, but that is acceptable for full credit toward a bachelor's degree at any institution;
or enrollment in a bachelor's degree program where at least 60 semester or trimester credit hours or 72 quarter credit
hours have been successfully completed, including credit hours transferred into the bachelor's degree program.
Ability to Benefit (ATB) Applicants
Ability to benefit is defined as sufficient aptitude to benefit from post -secondary education without a high school diploma
or equivalent. No enrollment agreement may be signed prior to the applicant's demonstration of the aptitude to
successfully complete the program to which he or she is applying (e.g. obtaining a passing score on the ability -to -benefit
test or completing high school/GED equivalency). Ability to Benefit students who previously attended an accredited
postsecondary educational institution must meet admissions guidelines as required under the U.S. Department of
Education. Institutions that participate in the Federal Title IV programs must adhere to all policies and guidelines of the
U.S. Department of Education, includingthe ineligibility of new ability -to -benefit students to participate in Title IV federal
financial aid programs after July 1, 2012, except as permitted by regulation. InterCoast will refer students without
completion of high school or GED equivalency to independently operated GED training programs or to an accredited high
school completion program.
ATB students are not accepted in the following programs: Associate's and Bachelor's Degrees, Cyber Security, Pharmacy
Technician.
Eligible Career Pathways Program
All applicants must complete an Interview with a school representative to determine desire, ability and commitment,
receive a tour of the campus, and review the school catalog. An applicant who is not a high school graduate or has not
passed the GED and is seeking admission into an ATB/Eligible Career Pathways program (ECPP) must take and pass an
independently administered, nationally standardized test recognized and approved by the United States Department of
Education that measures verbal and quantitative skills.
A student who passes the test with the minimum required scores as recommended by the test publisher, may enroll in
interCoast collet;es Se w, ; camlaH, 8 1 P;pge
one of the EligibleCareer Pathway Programs (ECPP). InterCoast Colleges has partnered with a private, accredited and
registered provider of adult education leading to a high school diploma. Students have the opportunity to earn their high
school diploma while concurrently enrolled at the institution. InterCoast ownership has no personal ownership or
affiliation with the ECPP partner.
Consistent with regulations pertaining to ATB and ECPP students, the institution will require that the student participate
in the various components of the ECPP program. ECPP has many components that the student must participate in to
continue in the ECPP. These include: 1. Enrollment into and participation in the High School component of the ECPP; 2.
Participation in academic advising throughout the ECPP; 3. Participation in Career Pathway Coaching throughout the
ECPP.
ATB Program Requirements - Students enrolled into an ECPP are required to be enrolled concurrently in their vocational
training program and the adult education provider. The student is required to attend classes in the Adult Education
Program and is expected to participate in those classes. The adult education program is offered online and is self -paced
enabling a student to obtain their high school diploma while they are attending their vocational program. The adult
education program is offered by the independent provider and not by the institution, The institution does not guarantee
that the student will receive a high school diploma or its equivalent. Completing the vocational component of the ECPP
program is not a condition of achieving a high school diploma or its equivalent. Upon successful completion of the adult
education component of the program the student may request a copy of their transcript directly from the adult education
provider. Any ECPP student who fails to remain concurrently enrolled in both the adult education component of the ECPP
program and their InterCoast Colleges program may be withdrawn.
2.PLACEMENT POTENTIAL
During the admissions interview, each applicant is evaluated to determine his/her potential foremployment in his or her
chosen field.
3. INTEREST AND MOTIVATION
Of prime importance is the student's desire to succeed. Evidence of a willingness to make sacrifices is necessary to
successfully complete their career program. A proper attitude is essential if the student is to gain the maximum from the
learning experience in order to prepare for a new career.
4. AVAILABILITY OF TIME
Availability of Time: Of equal importance to the student's success is the availability of time to attend classes, and
additional time to complete classroom project, assignments, reading and/or homework.
5.INTERACTIVE DISTANCE LEARNING (FULLY ONLINE OR HYBRID):
Availability of Time: Of equal importance to the student's success is the availability of time to participate in online classes,
and additional time to complete classroom projects or homework as assigned. The more time spent on preparation and
studying, the better the opportunity for achieving success. Students are required to log in and participate in forums,
submit assignments, and/ortake quizzes in any given week. Additionally, students will spend a significant time offline
reading and studying. The student must manage their time carefully in orderto succeed.
Online and Hybrid students must have access to a computer or tablet and internet in order to effectively participate in
courses.
Cell phone apps may not facilitate all required participation and cannot be relied upon for completing assignments. In
addition, prior computer experience, including word processing knowledge, is helpful for success. Additionally, online
students are encouraged to obtain have access to local library's resources. The online LIRN Library can also serve as an
access site to the many referenceable resources to complete all assignments and a local library enhances the student's
research capabilities. All online courses are delivered on -demand with weekly participation requirements.
91 Page h,lert'oa,t CnlIc,, , School Catalog
Program specific Requirements that may be required as a part of pre -employment qualifications for hiring including drug screening
and/or health clearance/vaccination or COV/D-19 full vaccination records may be required in all settings, including clinical internships
and Pxternshins. Additional pre -employment qualifications may apply to some employers.
PROGRAM
CPR/FIRST AID
DRUG
TB TEST
LIVE
CRIMINAL
BACK -
OTHER
CERTIFICATION
SCREEN
SCAN
GROUND
CHECK
Alcohol & Drug
RADT-1 registration with CCAPP
Counsel!ngStudies / AAS
X
X
or equivalent with CAADE; drug
Degree
X
X
X
screening; Full immunization and
Substance Use Disorder
vaccination documentation.
Counseling / BAS
RADT required to work in the
Degree Addiction
field if not certified.
Studies
High School Diploma or
equivalent for California
certification
Cyber Security Specialist
X
Eligible for Government Security
AAS Degree Cyber
Clearance; industry certification;
Security
high school diploma or
equivalent
"ET" Card or Trainee Card
Electrical Training
X
required for employment in
Program
California; OSHA-10; CPR
State Pharmacy Technician
License; clean criminal
Pharmacy Technician
X
X
X
X
X
record; High School Diploma or
equivalent for California license
Clean Driving Record; EPA
HVAC Technician
X
Section 608 Certification; OSHA-
10 Safety Certification
Full immunization and
vaccination documentation; drug
Medical Assistant
screening: No certification/
X
X
X
licensing required in
California but some employers
may refer it
Drug screening and/or health clearance/vaccination record may be required in the preparation for clinical outbound
students in all programs. Results are maintained in a password protected environment. Additional pre -employment
qualifications may apply to some employers.
LICENSING INFORMATION FOR PHARMACY TECHNICIANS
Pharmacy Technician graduates must become licensed by the California Board of Pharmacy to practice as a Pharmacy
Technician in the state of California. Students will need to fill out an application, complete a LiveScan, provide a current
photo, produce official high school transcripts, and submit to a background check and drug screen. Application for a
Pharmacy Technician License does not require competency testing in California. However, if a student relocates to
another state there may be different requirements to become employed as a Pharmacy Technician. Students should
contact the state pharmacy board to gather the most up to date requirements, While InterCoast assumes no
responsibility for the information, a summary and links to individual state electrician requirements can be found at this
web link: https•//www pharmacytimes com/view/pharmacy-technician-license-requirements-bv-state
STUDENT NOTICE REGARDING ELECTRICIAN LICENSING IN STATES OUTSIDE OF CALIFORNIA
InterCoast Colleges is approved by the California Department of Industrial Relations to provide a whole program training
curriculum for Electrical Trainees who will be working In the State of California. Other states have unique requirements
for electricians. Students who intend to move to another state should become familiar with the licensing requirements
for that location. Students should contact the state electrician board to gather the most up to date requirements.
A summary and links to individual state electrician requirements can be found at this web link:
https•//www servicetitan com/blog/electrician-license-requirements Applicants, students and the public are encouraged
IntarCoast Colleges School Catalog 10 1 Paige
to obtain information directly from each state in which they desire to work.
STUDENT NOTICE REGARDING HVAC TECHNICIAN LICENSING IN STATES OUTSIDE OF CALIFORNIA
Students who are considering working as an HVAC Technician in a state other than California should become familiar
with the licensing requirements of the state or municipality to which they intend to work. Most states require EPA608
certification. Students should contact the state HVAC Technician board to gather the most up to date requirements. A
summary and links to individual state requirements can be found at this web link: https://www.hvacschool ore/lice nsinR-
reauirements/ Applicants, students and the public are encouraged to obtain information directly from each state in which
they desire to work.
STUDENT NOTICE REGARDING STATE CERTIFICATION AND/OR LICENSURE FOR SUBSTANCE USE DISORDER TREATMENT
PROFESSIONALS
If a student wants toe a rn anon I in esubstance abuse counseling certificate or degree to provide direct services that involve
screening, assessment, diagnosis, treatment planning and treatment of substance use disorder, they will likely need to
seek state licensure.
While coursework in the alcohol and drug counseling programs often covers a state's educational requirement for
licensure, the student will likely need to complete supervised practical training, too. If a student is interested in becoming
a licensed alcohol and drug counselor, they should contact their state board or agency for additional information
regarding the licensure process and educational requirements. InterCoast currently meets the requirements forthe three
certification agencies in California. CCAPP, CAADE, and CADTP.
Students should be aware that licensure requirements vary from state to state. If a student moves to another state, they
will need to determine the licensure requirements in the state to which they relocate. InterCoast Colleges does not
guarantee that the completion of this program will result in state licensure or certification. To see how our program fits
in with anotherstate's path to licensure, InterCoast Colleges has provided these links to the individual state licensure
boards.
STATE
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
LICENSING BOARD LINK
Alabama Alcohol and Drug Abuse Association
State of Alaska Commission for Behavioral Health Certification
Arizona State Board of Behavioral Health Examiners
State of Arkansas Board of Examiners of Alcoholism and Drug Abuse Counselors
California Department of Health Care Services
Colorado Dept. of Regulatory Agencies
State of Connecticut Dept of Public Health
Delaware Certification Board
DC Department of Health
Florida Certification Board
Georgia Addiction Counselors Association
State of Hawaii, Dept. of Health Alcohol and Drug Abuse Division
Idaho Board of Alcohol/Drug Counselor Certification
Illinois Certification Board
Indiana Professional Licensing Agency
Iowa Board of Certification
Kansas Behavioral Sciences Regulatory Board
Kentucky Board of Alcohol and Drug Counselors
Louisiana Addictive Disorder Regulatory Authority
State of Maine Professional & Financial Regulation
Maryland Dept. of Health and Mental Hygiene
Massachusetts Dept of Health and Human Services
Michigan Dept, of Health & Human Services
Minnesota Board of Behavioral Health & Therapy
I I Pars INCI( Wilt Collages Schaal Calalog
Mississippi
Mississippi Department of Mental Health/Division of Professional Licensure and Certification
PLACE
Missouri
Missouri Credentialing Board
Montana
Montana Board of Behavioral Health
Nebraska
Nebraska Department of Health and Human Services Licensure Unit
Nevada
Nevada State Board of Examiners
New Hampshire
New Hampshire Prevention Certification Board
New Jersey
New Jersey Division of Consumer Affairs Alcohol and Drug Counselor Committee
New Mexico
New Mexico Regulation & Licensing Dept.
New York
New York State Office of Alcoholism and Substance Abuse Services
North Carolina
NC Substance Abuse Professional Practice Board
North Dakota
North Dakota Board of Addiction Counseling Examiners
Ohio
Ohio Chemical Dependency Professionals Board
Oklahoma
Oklahoma State Board of Licensed Alcohol and Drug Counselors
Oregon
Mental Health & Addiction Certification Board of Oregon
Pennsylvania
Pennsylvania Certification Board
Rhode Island
Rhode Island Certification Board
South Carolina
Addiction Professionals of South Carolina
South Dakota
SD Board of Addiction and Prevention Professionals
Tennessee
TN Board of Health Alcohol and Drug Abuse Counselors
Texas
Texas Certification Board
Utah
Utah Division of Occupational and Professional Licensing
Vermont
Vermont Alcohol & Drug Addiction Certification Board
Virginia
Virginia Board of Counseling
Washington
Washington State Department of Health
West Virginia
WV Certification Board for Addiction & Prevention Professionals
Wisconsin
Wisconsin Department of Safety and Professional Services
Wyoming
Wyoming Mental Health Professions Licensing Board
HOW TO APPLY FOR ADMISSION TO CERTIFICATE PROGRAMS AND DEGREES
All applicants are required to have an interview with an admissions representative and successfully complete all other
admissions requirements before being accepted into the training program. The interview usually lasts approximately one
hour. During that time, the admission representative will discuss the various aspects of training, programs offered,
tuition, and entrance requirements. If qualified, applicants may fill out application forms and complete the enrollment
agreement or they may return to enroll at a later date. Applicants are encouraged to take a tour of the facility virtually
or in person and may observe classes if they desire. Enrollment Agreements require the final approval by the authorized
school official.
Veterans, eligible spouses, or dependent applicants must wait at least 24 hours from their initial inquiry to sign an
enrollment agreement.
Bachelor's Degree Admissions requirements and process can be found in the Bachelor Degree Catalog Addendum at the
end of this catalog.
ADMISSIONS DEPARTMENT SCHEDULE AND CONTACT
The Admissions Offices are generally open from 9:30 a.m, until 7:00 p.m., Monday through Thursday and from 8:30 a.m.
until 5:30 p.m. on Fridays; and from 9:00 a.m. until 1:00 p.m. on Saturday by advance appointment only. The admission
representatives can be contacted by calling the admissions department at the campus or 1-877-CAREERS. Personal
interviews for admission may be arranged by appointment during normal admission hours.
PROGRAM SCHEDULES
InterCoast conducts classes throughout the year. These classes consist of structured modules, courses, or sections of
instruction. Subject matter is based on strong educational principles to assure that education standards are maintained.
The design is flexible to provide for the integration of materials. Some classes may be offered online. Class schedules are
printed on the Enrollment Agreement. Break schedules are posted in the classroom.
InterCoast Colleg m sncool Catalog 12 1 Page
The institution's system of scheduling modules allows participants to commence training at the beginning of most
modules or terms. Instructional techniques are employed so students receive the attention required to reach their
objective so as to attain their goal in an efficient and effective manner.
INTERCOAST DOES NOT DISCRIMINATE ON THE BASIS OF SEX, AGE, PHYSICAL OR MENTAL DISABILITY, RACE, COLOR, NATURAL
ORIGIN, SEXUAL ORIENTATION, GENDER IDENTIFICATION, MARITAL STATUS, POLITICAL AFFILIATION, CREED OR RELIGION IN
ITSADMISSION TO OR TREATMENT IN ITS PROGRAMS AND ACTIVITIES, INCLUDING ADVERTISING, TRAINING, PLACEMENT
ASSISTANCE, AND EMPLOYMENT.
DISABILITIES ACCOMMODATIONS
InterCoast is committed to providing reasonable accommodations for all persons with disabilities. Accommodations are
provided on an individualized, as -needed basis, determined through appropriate documentation of need. At each
location, the Campus President is designated as the College's Section 504 Coordinator and is responsible for developing
an Accommodations Plan for all students who have requested accommodations and are determined to be eligible for
accommodations. All discussions with the student will remain confidential. Accommodations are not provided
retroactively so it is required that prospective students discuss needs upon enrollment into the program or as early on in
the training as possible.
In accordance with Section 504 of the Rehabilitation Act and the Americans with Disabilities Act (ADA), InterCoast
Colleges does not exclude handicapped individuals from participation in the programs offered by the college, solely by
reason of the handicap. All students must meet all admissions requirements and have the ability to work in the field,
based on the job duties for which the student is trained. A student is eligible for consideration for accommodations
and/or auxiliary aids and services if the student has a documented disability and the Campus President has consulted
with the student and determined that the functional limitations of the disability require such accommodation, auxiliary
aids and/or services. InterCoast is committed to providing reasonable accommodations including auxiliary aids and/or
services to qualified individuals with a disability, unless providing such accommodations would result in undue burden to
the institution or fundamentally alter the nature of the relevant program, benefit,or service provided by the institution,
taking into account the job requirements of the field of study and/or potential barriers to graduate employment. To
request auxiliary aid or service, prospective students should contact the Campus President and provide supporting
documentation as soon as practical. The Campus President will render a decision within 10 days. Individuals disagreeing
with the approved reasonable accommodation may appeal the decision to the President/CEO of InterCoast Colleges.
If there are questions regarding the policy on Disabilities Accommodations, please contact the President/CEO (818) 402-
5207. Complaints regarding this policy should be made in writing and sent to PresidentAintercoast.edu. Appeals are
heard according tothe Appeals Process defined in this Catalog.
HOLIDAY SCHEDULE
Online courses are offered continuously and online access is open 24/7 for students, regardless of holidays. InterCoast is
closed for on -campus instruction on the following days:
New Year's Day Martin Luther King Day Memorial Day Independence Day Juneteenth
Labor Day Veterans Day Thanksgiving Day Christmas Day
Holidays of all religious beliefs are respected and allowed. Students will not be charged for breaks longerthan five school
days. The school may close up to three days per year for Faculty and Staff In -Service Training. InterCoast reserves the
right to modify this schedule with reasonable advance notice.
CREDIT FOR PREVIOUS TRAINING
Credit for previous applicable educational training is accomplished by waiving courses, which are prerequisites to the
satisfactory completion of the program. If the course(s) for which the waiver is requested was taken at a post -secondary
institution other than InterCoast, a postsecondary school or college transcript and course syllabi, course outline, or
catalog or equivalent are required. Students must have earned a "C" grade or better, and the course must have been
taken at an accredited school.
13 1 Page IntetUo;t i Cnliegas School ('uialo�
InterCoast will determine the credit assigned for prior coursework completed and reserves the right to reject all or a
portion of any requests if course content is not compatible with the course(s) taken at InterCoast. Proficiency testing
may be required. Additionally, InterCoast students that did not complete their program and students with external
coursework credits must have earned credits within seven years from the enrollment or re -enrollment date at InterCoast.
InterCoast graduates are not subjected to a time frame limit, and all completed credits will be evaluated for
transferability. In the case of credits earned from a "closed school," you may apply to transfer the credits they have
earned at a closed school toward a comparable program at InterCoast Colleges, provided they have not received a closed
school loan discharge.
Cyber Security applicants may apply for transfer credit based upon their equivalent earned current industry
certification(s). The certification must match the exact exam listed on the InterCoast Transfer Credit Request form.
Certifications must be current and not due to expire during the student's enrollment. The applicant is responsible for
providing an acceptable certification document with an expiration date prior to enrollment.
There is a fee of $100 per academic credit charged fortransfer credit outside of InterCoast and $50 per academic credit
charge for transfer fee credit for courses taken at InterCoast. All transfer fees are due and payable upon enrollment
unless other arrangements are made and are non-refundable.
There is no charge to the student for college evaluation of previous credit or proficiency testing. Except in a formal teach -
out agreement, or transfer from a closed institution, the institution accepts a maximum of 50% of the program's credits
for transfer. Requests for transfer must be made in writing by the enrollee and submitted to Admissions or Financial Aid
priorto enrollment. Transfer credit request documentation must be provided tothe institution within 30 days of the start
of the program to be evaluated and considered or, if not within 30 days, two weeks before the class requesting credit.
The school maintains a written record of all credit for previous training granted to the student. The institution will
evaluate previous education and training for all veterans and eligible persons, grant appropriate credit, shorten the
training period proportionately, and notify the student accordingly. Notification will be given to all agencies, including
the VA, as required. Tuition will be adjusted accordingly to ensure a pro -rated tuition reduction for transfer credit
awarded. Transfer Credits are counted as both attempted and completed hours in the measurement of Satisfactory
Academic Progress. Financial aid awards may be adjusted if credits are transferred as acceptable. If the student disagrees
with the school's administration's decision, the student can appeal the decision tothe "School's Appeal Committee." See
the appeals section for more information.
TRANSFER OF CREDIT
NOTICE CONCERNING TRANSFERABILITY OF CREDITS AND CREDENTIALS EARNED AT OUR INSTITUTION
The transferability of credits earned at InterCoast is at the complete discretion of an institution to which students may
seek to transfer. Acceptance of the degree, diploma or certificate earned in a program is also at the complete discretion
of the institution to which the students seek to transfer. If the credits earned at this institution are not accepted at the
institution to which the students seek to transfer, they may be required to repeat some or all of their coursework at that
institution. For this reason, students should make certain that attendance at this institution will meet their educational
goals. This may include contacting an institution to which they may seek to transfer after attending InterCoast to
determine if their credits will transfer. Credits students earn at InterCoast in most cases will not be transferable to any
other college or university. For example, if students entered InterCoast as freshmen, they will still be freshmen if they
enter another college or university at some time in the future even though they earned credits at InterCoast.ln addition,
if students earn a degree, diploma, or certificate in our programs, in most cases it will not serve as a basis for obtaining a
higher -level degree at another college or university. Additionally, there may be a fee charged by the receiving institution
for the evaluation and transfer of credit, if applicable. This fee is the responsibility of the student. InterCoast will assist
students when requesting transfer to other institutions, including, but not limited to, providing guidance and providing an
official transcript (note there is a fee for an official transcript), syllabi, or course outlines as needed.
PARTNERSHIP AGREEMENTS WITH OTHER INSTITUTIONS
InterCoast Colleges has entered into partnership and/or articulation agreements with University of Phoenix, Prescott
College, and Grand Canyon University. Details and further information about each agreement are available in the Office
of Student Affairs.
InterCoast colloges school Catalog 14 1 Pape
TUITION
Specific tuition and fees charged for each program may be found in the Catalog. Students are charges for courses they
fail and repeat at the current cost per credit, Tuition is due on the first-class session unless other arrangements have
been made with the school and documented in the student's file. Private tuition payment arrangements must be made,
upon enrollment and approved in writing by the Campus President. Tuition payments may be made through the school's
online portal using a debit or credit card. Payment in the form of personal check, cashier's check or money order may
be mailed to the campus. The student may also enter into agreements with a private financing company, or through
various alternative loan programs. Per ACCET standard, students are not financially obligated for greaterthan a one-year
period at any time.
If students fall behind in tuition payments by more than 60 days, their access to the classroom may be suspended. The
student must be up to date on tuition payment in order to attend the next term or class. If a student falls behind by more
than 60 days, the student may not return to his or her studies without making payment arrangements or bringing all
tuition and fee payments current. Diploma/Certificates will not be released until the student satisfies its financial
obligations. Delinquent tuition beyond 120 days maybe turned over for collection efforts and may prevent the student
from graduating. InterCoast participates in various tuition assistance programs, including but not limited to Veteran's
Educational Benefits (VA), WIA, NAFTA, PAN, TRA, Vocational and State Rehabilitation, tribal programs, alternative loan
programs, and employer -sponsored programs) and such programs must be approved by the providing agency. Financial
Aid is also available through the Title IV Programs under the U.S. Department of Education for those who qualify.
VOCATIONAL REHABILITATION APPLICANTS OR WIOA APPLICANTS
Prospective students wishing to attend InterCoast Colleges under Veteran's Educational Benefits (VA), Vocational
Rehabilitation Benefits (either through a state agency or a private rehabilitation agency), WIOA or other programs such
as NATFA or TRA, should apply for these benefits through the appropriate agency. The Admissions Office will assist in the
application process. When approval is received a student from a given agency, it should be submitted to the school's
Business Office, who then bills the appropriate agency forthe amount approved. It is the student's responsibility to obtain
appropriate approvals and submit proper documentation to the school. Failure to obtain proper approvals from these
agencies could result in the student being 100% financially responsible forthe tuition and fees at the published rate.
Pursuant to Section 188 of WIOA and 29 CFR Part 38, InterCoast Colleges prohibits the exclusion of an individual from
participation in, discrimination, or denial of employment in the administration of or in connection with any programs and
activities funded orotherwise financially assisted in whole or in part under Title I of WIOA because of race, color, religion,
sex, national origin, age, disability, political affiliation, or belief. Beneficiaries may not be discriminated against because
of citizenship status or participation in a program or activity that receives financial assistance under Title I of WIOA. The
equal opportunity officer can be reached by email rp esident@intercoast.edu
SPONSOREDSTUDENTS
Information concerning employer sponsorship should be obtained directly from the student's employer. Questions
concerning tuition payment arrangements for sponsored students should be referred to the Business Office or Campus
President.
VETERANS AND ELIGIBLE PERSONS
InterCoast is approved for Veterans benefits, including Chapter 33, Post 9/11 benefits, effective October 1, 2011. Student
eligibility for benefits is determined by the VA. Detailed information concerning eligibility requirements and education
benefits for veterans, eligible spouses or dependents, how to apply, programs covered, and payment rate information is
available on the Department of Veterans Affairs website www.gibill.va,gov by calling 888-442-4551, or contacting the
nearest Veterans Regional Office. Veterans eligible for VA benefits must be certified by the institution's designated
certifying official in order to receive VA educational benefits.
• Copy of the DD-214 or Statement of Service (recommended but not required)
• Certificate of Eligibility or other documentation specifying chapter for certification (required)
• Transcripts for any prior college/university attended regardless of subject.
Students are responsible for requesting academic transcripts from all schools attended before, during or after military
service —whether or not benefits were received.
IS I'aga Into( oaq t'NIcgxs school CaY91og
InterCoast Colleges complies with S.2248-Veterans Benefits and Transition Act of 2018 section 103. InterCoast Colleges
will not assess or implement any late fees for any covered individuals who are using Chapter 33 or Chapter 31 VA
Educational Benefits. Covered individuals must provide the school with a VA Certificate of Eligible (COE) or e-Benefits
summary of benefits page by the first day of class. InterCoast College will not impose penalties, including the assessment
of late fees, the denial of access to classes, libraries, or other institutional facilities, or the requirement that an individual
borrow additional funds because of the individual's inability to meet his or herfinancial obligations to the institution due
to the delayed disbursement funding from VA under chapter3l or 33.
Previous Credits: To ensure unnecessary repeats of previously passed courses the VA requires schools to review all prior
credits earned by the VA student for transferability. Transcripts related to all previous postsecondary education must be
evaluated, regardless of whether or not the student previously used VA education benefits for the course, Any prior
credit approved will be applied toward the student's current program reducing the overall completion credits and tuition
as appropriate. Note: Previous Credit does not have to be granted if not applicable, but all previous credit must be
evaluated. The approval of previous credit follows the school's published policy located in the school catalog. InterCoast
does not charge transfer credit fees for its Veterans students.
Transfer of Credits: The transferability of credits earned at InterCoast is at the complete discretion of an institution to
which students may seek to transfer.
Veterans and eligible persons are eligible to apply for federal financial aid before packaging or arranging student loans or
alternative financing. Veteran students will not be automatically renewed in a course and/or program and will need to
approve of the enrollment in the course or program by signing the enrollment agreement. Students who are members
of the Armed Forces, including reserve components and National Guard will be readmitted if such members are
temporarily unavailable or must suspend enrollment by reason of serving in the Armed Forces. The institution will
accommodate short absences for such services in the Armed Forces.
This school maintains a policy for the refund of the unused portion of tuition, fees, and other charges in the event the
veteran or eligible person fails to enter the course, withdraws or is discontinued at any time prior to the completion. The
amountcharged to the veteran or eligible person for tuition, fees, and other charges does not exceed the approximate
pro rata portion of the total charges for tuition, fees, and other charges, that the length of the completed portion of the
course should bear to its totallength. The refund policy is consistently applied to all students. GI Bill® is a registered
trademark of the US Department of VeteransAffairs (VA). More information about education benefits offered by VA is
available at the official U.S. government website at http://www.gov/gibill.
Reimbursement to Veterans and eligible persons: For information or for resolution of specific payment problems, the
veteran shouldcall the OVA nationwide toll free number at 1-888-442-4551.
To request auxiliary aid or service, prospective students should contact the Campus President and provide supporting
documentation as soon as practical. The Campus President will render a decision within 10 days. Individuals disagreeing
with the approved reasonable accommodation may appeal the decision to the President/CEO of InterCoast Colleges. The
Campus President is the point of contact for covered individuals and family members seeking assistance with:
• Academic Counseling
• Financial Counseling
• Disability Counseling
• Other information regarding completing a course of education at the education
InterCoast Colleges Sc hooi Catalog
16 1 Page
FINANCIAL ASSISTANCE PROGRAMS
FINANCIAL AID
InterCoast Colleges is an eligible institution under the Pell Grant, SEOG, Direct Loans, Subsidized Stafford Loans,
Unsubsidized Stafford Loans, Additional Unsubsidized Stafford Loans, and Parent Loans for Undergraduate Students
(PLUS) Programs. Students may also qualify for various alternative loan programs. For more information regarding
eligibility for any of the programs, contact the InterCoast Financial Aid Office. Students will be asked to complete the
Free Application for Federal Student Aid (FAFSA) and applications for all available loan programs, including alternative
and institutional loans will be discussed. The student will be notified of his/her financial award. Students who default on
Title IV loans received while attending the institution may be terminatedand not eligible for re -enrollment, refresher
courses, or career services. If the student has received federal student financial aid funds, the student is entitled to a
refund of the monies not paid from federal student financial aid program funds accordingto the refund policy. If a student
is eligible for a loan guaranteed by the federal or state government and the student defaults on the loan, both of the
following may occur: 1. The federal orstate government or a loan guarantee agency may take action against the student,
including applying any income tax refund to which the person is entitled to reduce the balance owed on the loan. 2. The
student may not be eligible for any other federal student financial aid at another institution or other government
assistance until the loan is repaid.
If a student obtains a loan to pay for an educational program, the student will have to repay the full amount of the loan
plus interest, less the amount of any refund. If the student receives federal student financial funds, the student is entitled
to a refund of the funds not paid from federal financial aid funds.
If Student's financial aid is not disbursed because the file is incomplete or the student is determined to be ineligible due
or -failure tosubmit documents, the student is responsible for payment of the earned tuition and fees. Financial aid
students must follow up withthe financial aid office to ensure there are no missing or inconsistent documents that will
impact eligibility for aid and timely disbursements.
VERIFICATION: Students who are selected for verification are notified via email, letter, phone call, or in -person regarding
the required documents to submit in order to satisfy verification.
Once the student submits the required documents, if the data does not match what was reported on the FAFSA, the
student will correct the ISIR data. The institution may correct ISIR data if the student is unavailable after the student
provides the documents. If the Title IV amount changes (increase or decrease in the EFC) due to the documents provided
by the student, the student will be emailed or mailed a revised award letter.
Students who submit falsified information while completing verification will be referred to the Office of Inspector General
for additional evaluation. Examples of falsified information include but are not limited to false claims of independent
student status, false citizenship status, false identities, forgery, submission of false tax documents or non -tax filing data,
false marital status, falsehousehold size, and other falsification with a direct impact on eligibility.
CAL GRANT PROGRAM
The Cal Grant A Program is a grant program that is that is administered by the California Student Aid Commission. It is
available to eligible degree students. Students must meet eligibility for the program as follows: Students must be
approved by the California Student Aid Commission, attend at least half time, apply before the March 2"d annual deadline,
and meet federal student aid requirement. The payments received from the Cal Grant program will be credited directly
to the student's account to cover costsassociated with tuition, fees, and supplies. Credit balances are paid to the student
in accordance with all federal and state guidelines.
CHAFEE PROGRAM
The Chafee Grant program is a program available to qualified foster youth and is administered by the California Student
Aid Commission. In order to qualify for this program, students must be a past or current foster youth. Additionally,
students must document their financial need, be enrolled in a program that is the length of at least one academic year.
Students must maintain satisfactory academic progress in order to qualify. Payments received from the Cal Grant
program will be credited directly to the student's account to cover costs associated with tuition, fees, and supplies. Credit
balances are paid to the student in accordance with all federal and state guidelines and can be used to cover attendance -
related costs incurred while attending school.
17I Page Ini"( mq Colleges school Cattalo
CANCELLATION POLICY
Per California regulation, cancellation will occur when a student does not attend the first day of class — "No Show," OR:
When the student gives written notice of cancellation to the school at the address specified in the enrollment agreement
by the first class session, or within the first seven days after classes begin, whichever is later. If the institution cancels a
program, a full refund will beissued to the enrolled student(s). The institution will refund any consideration paid by the
student. Any refunds due will be made within 45 days following the date of determination. The institution has the right
to dismiss the student during the cancellation period if the student is determined to have not met admissions eligibility,
or who has not been truthful in his or her application for admission. A cancellation of this type will result in the student
receiving no credit for any courses taken.
TRIAL PERIOD
Any new student enrolling at InterCoast Colleges for the first time (has never enrolled at InterCoast previously) has the
option to opt -in to a trial period of 30 calendar days beginning from the first day of the contracted start date. Any new
student may cancel during the 30 day trial period without any financial obligations outside of the registration fee. In
addition, during the 30 day trial period, the student will not be considered a regular enrolled student and will not be
eligible for anyflnancial aid. If the trial date expires and the new student does not cancel his/her enrollment, the student
will be considered a regular student on the 31st day and may continue his/her contracted program. Once considered a
regular student, the student is responsible for all program charges commencing the first day of the contracted date and,
if otherwise eligible, will become eligible for financial aid, The student has the right to opt -out of the trial period. If the
student chooses to opt -out of the trial period, the student will immediately become a regular student and, if otherwise
eligible, will be eligible for financial aid. The student will be responsible for all charges beginning the first day of the
scheduled class unless the student cancels within the seven-day cancellation period. Charges will commence from the
first day of the contracted date.
RELOCATION
Students who relocate while enrolled at InterCoast may not be able to complete their studies if they move to a country
or state where the institution is not currently authorized to offer an online option for a particular program. Students who
relocate are responsible to research the licensure and certification requirements of the profession for which they may
want to seek such credentials. This institution's curriculum may not meet the licensure and/or certification requirements
for every state. Prospective students should contact their financial aid advisor to discuss how relocation could alter their
eligibility, while current students should contact their campus president if they are considering relocating during their
course of study. Graduates should contact the career services department with relocation questions.
WITHDRAWAL REFUND POLICY
A withdrawal may be initiated by the student's written notice or by the student's conduct, including, but not necessarily
limited to, a student's lack of attendance. If a student withdraws or is dismissed from the course of instruction after the
period allowed for cancellation of the agreement, the school will remit a refund, less the allowable registration fee, within
45 days following the student's withdrawal. The student is obligated to pay only for the educational services rendered.
If the student obtains a loan to pay for the program, the student will have the responsibility to repay the full amount of
the loan plus interest, less the amount of any refund. If the student withdraws after the cancellation period and prior to
completion of the period of enrollment, and priorto the completion of 60% of the payment period, a pro-rata refund will
be made of the unused portion of the tuition. The amount charged to the student shall not exceed the pro-rata portion
of the total charges for academic year tuition. The calculation is based on the length of the completed portion of the
course relative to period of attendance.
CALIFORNIA REFUND INFORMATION
The state of California requires a pro rata refund that shall be no less than the total amount owed by the student for the
portion of the educational program provided subtracted from the amount paid by the student, calculated as follows: CA
Education Code Title 3 Article 13 94919, Institutions Participating in Federal Student Financial Aid Programs • An
institution that participates in the federal student financial aid programs complies with this article by complying with
applicable regulations of the federal student financial aid programs under Title IV of the federal Higher Education Act of
1.965
InterCoast Colleges School Catalog 18 1 Page
• The institution shall advise each student that a notice of cancellation shall be in writing, and that a withdrawal may be
effectuated by the student's written notice or by the student's conduct, including, but not necessarily limited to, a
student's lack of attendance. • The institution shall also provide a pro rata refund of nonfederal student financial aid
program moneys paid for institutional charges to students who have completed 60 percent or less of the period of
attendance. • Institutions shall refund 100 percent of the amount paid for institutional charges, less a reasonable deposit
or application fee not to exceed two hundred fifty dollars ($250), if notice of cancellation is made through attendance at
the initial class session, or the seventh day after enrollment, whichever is later. Once the refund has been calculated
according to the State of California, ACCET, and Department of Education, (If Federal Financial Aid was used) the
calculation most beneficial to the student will be used.
If the student withdraws after 60% of the period of attendance, 100% of the tuition is earned up to the end of that
payment period. Withdrawal will be considered to have occurred not more than 14 days from the last date of actual
attendance, or when a student does not return from an approved leave of absence, or when a student requests the
withdrawal from institution. Dismissal will be deemed to have occurred on the date that the school takes action. Refund
calculations are based upon the payment period as of the last date of attendance. This refund policy will be modified to
conform to applicable state or federal statutes.
If a student is eligible for a loan guaranteed by the federal or state government and the student defaults on the loan,
both of thefollowing may occur:
1. The federal or state government or a loan guarantee agency may take action against the student, including applying
any income tax refund to which the person is entitled to reduce the balance owed on the loan.
2. The student may not be eligible for any other federal student financial aid at another institution or other government
assistance until the loan is repaid,
RETURN OF TITLE IV POLICY
Return of Title IV Policy applies to financial aid recipients who officially or unofficially withdraw before completing their
program.
Official Withdrawal Process:
An official withdrawal process is initiated when a student in writing or verbally contacts the Registrar's office and provides
notification of their intent to cease their enrollment at InterCoast Colleges.
Unofficial Withdrawal Process:
An unofficial withdrawal process is initiated when a student does not provide notification of their intent to cease
enrollment, and one of the actions occurs. 1) Non-attendance for 14 consecutive days is reported 2) the student fails to
return from an approved leave of absence 3) the student is dismissed due to conduct or failing SAP requirements.
Withdrawal Date and Date of Determination:
InterCoast is an attendance -taking institution. A student's withdrawal date is always the last date of academic attendance
as determined by the school's attendance records. The date of determination is the date when the withdrawal process
was initiated, as noted above.
R2T4:
When a student officially or unofficially withdraws before the end of a payment period, InterCoast Colleges complies with
federal regulations (34 CFR 668.22) and completes a Return to Title IV funds (R2T4) calculation. The R2T4 is calculated
utilizing the payment period of the student's last day of attendance with a full academic year of the program. When a
student withdraws from a prorated academic year or within the portion of the program that is not a full academic year,
the R2T4 is calculated using the period of enrollment of the prorated academic year.
A student's withdrawal date is used to determine the percentage of the payment period completed and, therefore, the
percentage amount of financial aid a student has earned. The date of determination is used to determine the time frame
for the return of Title IV funds (if applicable) and the notification and disbursement of Post -Withdrawal funds (if
applicable).
19 1 Pie° P't"I MIt Celle vs 3chonl C.L:ilu•
Percentage of earned Title IV funds that were disbursed and could have been disbursed:
The R2T4 is calculated within 30 calendar days of the date of determination. In determining the percentage of the
payment period completed for a withdrawn student, the school includes in the denominator (the total number of
calendar days in the payment period) all days within the period that the student was scheduled to complete (including
those completed by the student) before ceasing attendance, excluding days in which the student was on an approved
leave of absence and excluding any scheduled breaks of at least five consecutive days when the student was not
scheduled to attend a module or other course offered during the payment period.
Days Attended/Scheduled up to the withdrawal date - Days in Payment Period = Percentage Completed
If the percentage totals 60% or less of the payment period, the percentage earned is equal to the percentage of the
payment period completed, and the institution will refund (if applicable) the unearned portion received to the
appropriate aid program. If the percentage exceeds 60% of the payment period, the percentage of aid earned is 100%,
and there will be no unearned funds.
The student is obligated to pay only for the educational services rendered. If the student obtains a loan to pay for their
enrolled program, the student will be responsible for paying the full amount of the loan plus interest, less the amount of
any refund.
Return of Unearned Title IV Funds School's Responsibility:
If the school received more funds than the student earned, the school must return the excess funds.
The time frame for returning unearned Title IV funds is refunded as soon as possible but no later than 45 days after the
date of determination of the student's withdrawal.
Any Title IV credit balance will be allocated first to repay any grant overpayment owed by the student due to the current
withdrawal. The institution will return such funds to the Title IV grant account within 14 days of the date that the
Institution performs the R2T4. If an overpayment does not exist, any Title IV credit balance will be paid per the student
(or parent if a Plus loan credit balance) instructions indicated on the Title IV Credit Balance Form. The Title IV credit
balance is paid as soon as possible but no later than 14 days from the date the R2T4 was completed.
Effective 71112021, Title IV unearned aid funds are returned in the following order:
Unsubsidized Federal Direct Stafford Loans
Subsidized Federal Direct Stafford Loans
Federal Direct PLUS Loans
Federal Pell Grant
FSEOG
Return of Unearned Aid Student Responsibility:
After the institution has allocated the unearned funds for which It is responsible for refunding, the student must return
any Title IV aid amount that exceeds the school's portion. The amount of Title IV funds that the student is responsible for
returning is calculated by subtracting the amount of unearned aid that the institution is required to return from the total
amount of unearned Title IV aid to be returned. The student (or parent in the case of funds due to a Parent PLUS Loan)
must return or repay, as appropriate, the amount determined.
Post -Withdrawal Disbursement (PWD):
Title IV Aid earned but have not yet been disbursed to the student, and the student is eligible for the funds; the student
may be eligible for a post -withdrawal disbursement. A student is eligible for a post -withdrawal Title IV aid disbursement
if the student has met the required conditions necessary for a late disbursement. These conditions include a student
having a valid SAR/ISIR with an official EFC. In the case of Title IV loans, an originated loan prior to the withdrawal date
and not be a subsequent loan disbursement. InterCoast will send a notification to the student (or parent in case of a Plus
PWD) within 30 days of the date of determination requesting a response of the student's or parent's desired action to
either accept or decline a portion, or all, of the PWD loan. The student or parent has 30 days to respond.
InterCoast Collegn S00A CIlalot, 20 1 11age
If the student or parent does not respond within the 30-day timeframe, InterCoast will accept requests at a later date,
The student/parent will be notified in writing of the outcome of the late request.
All post -withdrawal disbursements are applied to the student's account first. If a credit balance is created, the credit
balance is handled accordingly and paid to the student/parent as soon as possible but no later than 14 days from when
the credit balance was created. Post -withdrawal disbursements cannot be made after 180 days from the date of
determination that a student withdrew and no later than 45 days for PWD grant funds disbursed directly to the student.
A post -withdrawal disbursement would be made from available grant funds before available loan funds.
Sample Summary of the Requirements of 34 CFR 668.22
Treatment of Title IV Aid When a Student Withdraws
(Sample taken from page 5-121 in the 20-21 FSA Handbook)
The law specifies how your school must determine the amount of Title IV program assistance that you earn if you
withdraw from school.
The Title IV programs that are covered by this law are Federal Pell Grants, Iraq and Afghanistan Service Grants, TEACH
Grants, Federal Supplemental Educational Opportunity Grants (FSEOGs), Direct Loans, and Direct PLUS Loans.
Though your aid is posted to your account at the start of each period, you earn the funds as you complete the period. If
you withdraw during your payment period or period of enrollment (your school can define these terms for you and tell
you which one applies to you), the amount of Title IV program assistance that you have earned up to that point is
determined by a specific formula. If you received (or your school or parent received on your behalf) less assistance than
the amount that you earned, you may be able to receive those additional funds in the form of a post -withdrawal
disbursement. If you received more assistance than you earned, the excess funds must be returned by the school and/or
you.
The amount of assistance that you have earned is determined on a pro rata basis. For example, if you completed 30% of
your payment period or period of enrollment, you earn 30% of the assistance you were originally scheduled to receive.
Once you have completed more than 60% of the payment period or period of enrollment, you earn all the assistance that
you were scheduled to receive forthat period.
If you did not receive all of the funds that you earned, you may be due a post -withdrawal disbursement. If your post -
withdrawal disbursement includes loan funds, your school must get your permission before it can disburse them. You
may choose to decline some orall of the loan funds so that you don't incur additional debt. Your school may automatically
use all or a portion of your post -withdrawal disbursement of grant funds for tuition, fees, and room and board charges
(as contracted with the school). The school needs your permission to use the post -withdrawal grant disbursement for all
other institutional charges. If you do not give your permission (some schools ask for this when you enroll), you will be
offered the funds. However, it may be in your best interest to allow the school to keep the funds to reduce your debt at
the school.
There are some Title IV funds that you were scheduled to receive that cannot be disbursed to you once you withdraw
because of other eligibility requirements. For example, if you are a first-time, first -year undergraduate student and you
have not completed the first 30 days of your program before you withdraw, you will not receive any Direct Loan funds
that you would have received had you remained enrolled past the 30th day.
If you receive (or your school or parent receive on your behalf) excess Title IV program funds that must be returned, your
school must return a portion of the excess funds equal to the lesser of:
1. Your institutional charges multiplied by the unearned percentage of your funds, or
2. The entire amount of excess funds.
The school must return this amount even if it didn't keep this amount of your Title IV program funds. If your school is not
required to return all of the excess funds, you may be required to return the remaining amount.
For any loan funds that you must return, you (or your parent for a Direct PLUS Loan) will repay the loan funds in
accordance with the terms of the promissory note. That is, you will not be required to repay any loan funds immediately,
but instead, you will make scheduled payments to the holder of the loan over a period of time.
211 Page Inla f (,a4 (. ol"e, school Cmnlug
Any amount of unearned grant funds that you must return is called an overpayment. The maximum amount of a grant
overpayment that you must repay is half of the grant funds you received or were scheduled to receive. You do not have
to repay a grant overpayment if the original amount of the overpayment is $50 or less. You must make arrangements
with your school or the Department of Education to return the unearned grant funds.
The requirements for Title IV program funds when you withdraw are separate from any refund policy that your school
may have. Therefore, you may still owe funds to the school to cover unpaid institutional charges. Your school may also
charge you for any Title IV program funds that the school was required to return. If you don't already know your school's
refund policy, you should ask your school for a copy. Your school can also provide you with the requirements and
procedures for officially withdrawing from school.
If you have questions about your Title IV program funds, you can call the Federal Student Aid Information Center at 1-
800-4-FEDAID (1-800-433-3243). TTY users may call 1-800-730-8913. Information is also available on Student Aid on the
Web at https•//studentaid.gov.
STATE OF CALIFORNIA STUDENT TUITION RECOVERY FUND
The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered
by a student in an educational program at a qualifying institution, who is or was a California resident while enrolled, or
was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic
loss. Unless relieved of the obligation to do so, you must pay the state -imposed assessment for the STRF, or it must be
paid on your behalf, if you are a student in an educational program, who is a California resident, or are enrolled in a
residency program, and prepay all or part of yourtuition.
You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if you are not a
California resident, or are not enrolled in a residency program.
It is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other
information thatdocuments the amount paid to the school. Questions regarding the STRF may be directed to the Bureau
for Private Postsecondary Education, 1747 North Market Blvd., Suite 225, Sacramento, CA 95834. (916) 574-8900 or (888)
370-7589.
To be eligible for STRF, you must be a California resident or are enrolled in a residency program, prepaid tuition, paid or
deemed tohave paid the STRF assessment, and suffered an economic loss as a result of any of the following:
1. The institution, a location of the institution, or an educational program offered by the institution was closed or
discontinued, and you did not choose to participate in a teach -out plan approved by the Bureau or did not complete a
chosen teach -out plan approved by the Bureau.
2. You were enrolled at an institution or a location of the institution within the 120 day period before the closure of
the Institution or location of the institution, orwere enrolled in an educational program within the 120 day period before
the program was discontinued.
3. You were enrolled at an institution or a location of the institution more than 120 days before the closure of the
institution or location of the institution, in an educational program offered by the institution as to which the Bureau
determined there was a significant decline in the quality or value of the program more than 120 days beforeclosure.
4. The institution has been ordered to pay a refund by the Bureau but has failed to do so.
51 The institution has failed to pay or reimburse loan proceeds under a federal student loan program as required by
law or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs.
6. You have been awarded restitution, a refund, or other monetary award by an arbitrator or court, based on a
violation of this chapter by an institution or representative of an institution, but have been unable to collect the award
from the institution
7. You sought legal counsel that resulted in the cancellation of one or more of your student loans and have an invoice
for services rendered and evidence of the cancellation of the student loan or loans.
To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or
event thatmade the student eligible for recovery from STRF.
IntorCoesC Culleg!^s Sdionl Cat,;tlog 22I t'ago
A student whose loan is revived by a loan holder or debt collector after a period of non -collection may, at any time, file
a written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has
been more than fouryears since the action or event that made the student eligible, the student must have filed a written
application for recoverywithin the original four (4) year period, unless the period has been extended by another act of
law. However, no claim can be paid to any student without a social security number or a taxpayer identification number.
23 1 Pauc Wer( WIL Colleg<_v School ( amk'g
ACADEMIC INFORMATION
METHOD OF INSTRUCTION
Classes are structured so that the student is assigned homework, practice problems, reviews, and regular assessments as
a part of each course. InterCoast utilizes equipment and industry related software programs. This equipment is located
on the premises. Training on the equipment provides students with the skills required to further enhance their
understanding and application ofindustry skills and techniques.
Some programs are available both online, on campus, and in a Hybrid format. Hybrid courses include both classroom and
digitalactivities such as video activities, assessments, simulations, and discussion forums. Courses include out -of -class
work in a digital learning environment such as reading and writing assignments, practice and practical application
assignments, assessments, projects, and discussion forums.
Students must be qualified and prepared to take advantage of the training program by dedication to a specific task,
perseverance, self-discipline and hard work. Students must be prepared to make a full commitment to the training
program. Each student is expected to spend whatever time is necessary after the class session studying, preparing for
the next day's class activity, and working on homework or other assigned work.
HOMEWORK
The purpose of homework is to reinforce the classroom learning. Homework is important as it helps the student build on
what they have already learned in the classroom and prepares them for the next stage in their learning. Homework is
also valuable for teachers, as it helps them assess the progress of their students. Research shows a clear link between
the time spent by students on out -of -class study and student achievement. Homework activities may vary according to
the needs of the various subject areas beingstudied. While some homework will consist of completing work begun in
class and preparing forfuture lessons, students will also be given workto consolidate what they have learned and to help
them progress to the next stage of their learning. Students are encouraged to seek assistance from their instructors in
planning and completing assigned homework and any other coursework.
COURSE CRITIQUES
Periodically, students are asked to evaluate various aspects of their education Including the instructor's methods in the
classroom,The instructor being evaluated may receive a summary of any comments but will not have access to the
individual student evaluations so that the student will feel comfortable sharing any comments.
SEMESTER CREDIT HOUR MEASUREMENT
Financial Aid Semester Credit Hour: 1 credit equals 1 (one) or any combination of 30 (thirty) hours in Theory, Lecture,
Demonstration, Supervised Practice, Laboratory, Internship, and/or Externship. A clock hour equals 60 minutes of
training, of which10 minutes are allowed for a student break.
Academic Semester Credit: 1 credit equals the equivalent of either 15 hours of Lecture, 30 hours of Laboratory or
Supervised Practice, or45 hours of Internship/Externship, or combination thereof.
ACADEMIC MONITORING
Grades are reviewed at the end of each module. Students who have F grades will be monitored for at -risk, including but
not limited to repeating the course. The intent of the academic monitoring is designed to assist students with a strategy
to bring their grades up, and ultimately complete their program of study successfully.
InkI,Coast Calleges School Catalag 24 1 Page
GRADING SCALE
GRADE
PERCENTAGE
GRADE
POINT
INTERPRETATION
A
90.0 to 100%
4.0
Excellent
B
80.0 to 89.99%
3.0
Very Good
C
70.0 to 79-M.
2.0
Average
D
60.0 to 69.9951.
1.0
Poor
F
00.0 to 59.99%
0.0
Failure
00.0to59.99%
0.0
Incomplete
CR
60.0%or better
n/a
Credit
NC
Less than 60.0%
n/a
No Credit
Student Notification of D Course Grade in ADCS or AAS-SUDC Core Program Courses
The instructor submits grades at the end of each module to the Campus President who tracks a student's academic
progress. In an effort to assist the student in maintaining continued eligibility for eventual counselor certification with
CCAPP, the school reviews grades and progress at the end of each module so that staff can report to the student what
they need to do in order to maintain counselor certification eligibility after graduation. This eligibility includes the
requirement that a student must have a "C" (70%or better) in all core ACID courses, in addition to other requirements
outlined by CCAPP in order to apply to CCAPP for the CADC-I exam. Students may graduate from the ARCS or the
AAS-SUDC program with a 2.0 overall grade point average; however, they may not be able to obtain certification from
CCAPP. Students are encouraged to bring the grade to a C by completing additional assignments, if applicable, or
retaking the course.
CREDIT/NO CREDIT
The credit/no credit grade is issued for Externship and Clinical Internship coursework and for courses for which credit for
previous training was granted. Students may not petition for a Credit/No Credit grade in any other courses/modules.
Students earning 70% or better and obtaining a satisfactory evaluation from their site will receive credit in a Credit/No
Credit courses.
COURSE INCOMPLETE
Incomplete Grade Policy: An incomplete grade "I" is a temporary hold on a final grade when a student has demonstrated
passing quality performance but had good reason outside the student's control that interfered in the student completing
necessary course work to earn a passing grade. The assignment of an incomplete grade is at the discretion of the Campus
President or Instructor and is never used to allow additional time when the failing grade was due to the student's non -
participation. The student will have 30 days from the end of the module to make up all required coursework specific to
the student's academic plan. The student must agree to the academic plan before issuing an incomplete grade. It is the
student's responsibility to complete all coursework within the allotted time. Failure to meet the deadline will result in
an automatic "F" fail for that module, and the student will be required to repeat the class, Any repeated courses are
subject to retake fees as outlined in the school catalog. The student is expected to continue with their program schedule,
while completing required coursework in the incomplete course unless there are extenuating circumstances requiring an
alternative academic plan, as noted in the advising session.
COURSE FAILURE
A grade of F (Failure) or NC (No Credit) is counted as hours attempted but not achieved and has a 0.00 value toward the
grade point average (GPA). A student earning an F or NC grade must repeat a non -prerequisite module and/or work
satisfactorily in order to graduate. For non -term programs, a separate fee may be charged for repeating a failed course.
VA students will not have a repeat course fee but will be charged the tuition for all courses attempted that result in
punitive grades lie: F grade). Students are charges for courses they fail and repeat at the current cost per credit.
25 1 Page fnlerCna,t Colleges Schoul ('aialog
COURSE REPEAT
When an F grade course is repeated, the original F grade will be included in the calculation of the overall grade point
average (effective for all enrolled students from 3/1/2023).
WITHDRAWAL
When a student withdraws from a program, a "W" or withdrawal will be recorded on the student's transcript for the
course in which the student was enrolled but did not complete at least 50%ofthetime. Although the GPA is not impacted,
this "W" grade is a punitive action, as it impacts the calculation of the student's satisfactory academic progress, in that
all withdrawn hours count as attempts in evaluating pace and maximum time.
REINSTATEMENT AFTER TERMINATION OR WITHDRAWAL
A student terminated or withdrawn from the program must submit a request for readmission or reinstatement to the
Campus President. The student will be informed of the President's decision within 30 days following the receipt of the
request. A student who is denied reinstatement may appeal the decision as described under "Student Appeal
Procedures."
RE-ENTRY/RESTART POLICY
Any prior student who wishes to re-enter or restart at InterCoast must obtain written approval from the Campus
President. Credit may be given for classes successfully completed, provided that they were taken within five years from
the date the student is requesting to return from drop students. Students who re-enter within 180 days will resume their
coursework under their previous enrollment agreement. A student who has been authorized to restart may be required
to sign a new Enroll mentAgreement at the current tuition rate and meet with the financial aid intake coordinator to
complete the required forms. Any prior tuition balances must be paid in full before the re -enrollment or re -start will be
processed unless other financial arrangements have been made by the Campus President. All re-entries/restarts are
processed in accordance with all regulations, including financial aid, if applicable.
Student attendance and grade point average are cumulative over all enrollments in a single program. Students who
return to school with attendance below 80% and/or GPA below 2.0 from their previous enrollment(s) may be placed on
attendance and/or academicwarning upon their return. At the time of graduation, the student must achieve at least 80%
cumulative attendance and a minimum cumulative 2.0 GPA.
SATISFACTORY ACADEMIC PROGRESS POLICY
Satisfactory Academic Progress Policy (SAP) at InterCoast is cumulative, applies to all periods of attendance, and is
consistently applied to all students attending similar programs. The policy identifies the consequences of failing to meet
the SAP minimum standards.
SAP is defined as successful progression throughout the student's academic program. Every student attending InterCoast
must maintain SAP to continue their enrollment and continue eligibility for financial aid. Satisfactory Academic Progress
is measured atthe end of a period equal to a payment period for all programs.
SAP is measured as follows: Students are required to maintain a 2.0 GPA (Qualitative measurement) and complete at a
pace of atleast 67% of all credits attempted (Quantitative measurement). Academic performance is based on three
standards: grade point average (GPA), pace, and maximum time. Required Completion Rate Sample Chart:
CREDITS ATTEMPTED
CREDITS EARNED
3
2
g
6
12
8
15
10
18
12
24
16
261 Page
interCoes, C.)LIT11sch"; Catalog
MAXIMUM TIME FRAME FOR COURSE COMPLETION
All enrolled students must satisfactorily complete their programs of study within a maximum time frame, defined as
150% of the students' scheduled program length, as noted on the enrollment agreement, readmission forms, and/or
transfer forms. Any repeated modules will be applied toward the maximum time frame. Additionally, all attempted
credits and scheduled attendance up to the student's last date of attendance are computed in the maximum time frame.
If at any time it is determined that a student cannot complete the course of study within the 150% time frame, the
student may be terminated from the program, If a student is a transfer student, the accepted transfer course work will
be counted in the MaxlmumTlme Frame. All transfer credits are included as both attempted and completed credits to
calculate Satisfactory Academic Progress.A student's maximum time frame to receive financial aid will also be reduced
by the equivalent transfer of credit hours towards thestudent's degree or certificate.
ACADEMIC PROBATION POLICY
An academic progress evaluation is performed at the end of scheduled each payment period during the students'
program. If the student falls below a grade point average of 2.0 (70% or C) at the end of the payment period, the student
Is placed on academic warning for the payment period. Students are expected to achieve satisfactory academic progress
by the end of the warning payment period. If the student's grade point average is below a 2.0 (70% or C) by the end of
the warning period, the student is placed on academic probation for the payment period. Students may not receive
financial aid funds while on academic probation. A student can appeal as outlined above under Financial Aid
Appeal/Probation.
If the student does not earn a cumulative grade point average of 2.0 (70% or C) by the end of the probation period, the
student is terminated from the program. If a student is considered unable to complete the program mathematically at
any time, the student can be terminated from the program. Depending on the circumstance, a student could be
terminated without entering a warning or probation period. Probation status can be removed early if the student
achieves the 2.0-grade point average prior to the probationary period's expiration. Students who wish to challenge a
decision relative to academic probation may appeal to the School's Appeal Committee. Please see the section under the
"Student Appeal Procedures Policy" forfurther information.
FINANCIAL AID PARTICIPANTS ONLY:
Financial aid loans are disbursed for regular 1st -time students after 30 days of enrollment, at the midpoint of the
academic year, andafter earning academic year credits.
Financial Aid warning: Failure to meet Satisfactory Academic Progress will result in the implementation of the Financial
Aid Warning. A student will be placed on Financial Aid Warning for the next Payment Period. The student can still receive
Title IV aid (loans and Pell) during the Warning period. The student's progress will be assessed at the end of the Warning
Period's scheduled payment period. If the studentdoes not meet the SAP standards at the end of the payment period,
the student is ineligible to receive any additional financial aid.
Financial Aid Appeal/Probation: If a student is denied financial aid due to failure to meet SAP in a subsequent payment
period after notification of financial aid warning, a student can appeal by submitting a written request, describing the
extenuating circumstances that prevented him/her from meeting SAP standards. An appeal can only be approved if the
student can complete all standard requirements by the end of an additional payment period. A student will be notified
via email or letter on the approval/denial within three school days after submitting a completed appeal form. If a
student's appeal is approved, the student will be given an academic plan and is placed on financial aid probation. The
student's financial aid is reestablished by complying with the institution's SAP policy standards during the probation
period. A review of the student's progress is completed at the end of the payment period to determine if the student is
meeting the academic plan's requirements. If the student meets the academic plan requirements, the student is eligible
to receiveTitle IV aid as long as the student continues to meet those requirements according to the academic plan's
requirements.
Limit on Reinstatement Appeals: Financial Aid Students who have become disqualified due to lack of satisfactory
progress may only have one appeal consideration. Any second and subsequent requests for extended probation of aid
eligibility will be denied except in the possible case where there are documented, extenuating circumstances presented.
27 1 Page In111C 1 ua t r'al!c_cs School Uil ulo3
STUDENTAPPEAL PROCEDURES
A student who wishes to appeal decisions pertaining to satisfactory academic progress, credit for previous training,
probation, suspension, termination, graduation requirements, attendance requirements, or any decision relating to
matters pertaining to disciplinary action (other than disciplinary actions arising from matters covered under the Campus
Sexual Misconduct Policies & Procedures) must write a letter to the School Appeals Committee, which must be received
within 14 calendar days following receiptof the school's decision. The School Appeals Committee consists of the Campus
President and any four of the following departments: Student Services, Financial Aid, Career Services, Education, and/or
Administration. A student must provide written documentation to support his/her position and any mitigating
circumstances. The student will be informed of the decision in writing within three school days following the receipt of
the appeal. Students who wish to appeal financial aid decisions should refer to the Financial Aid appeal process in the
Catalog. Allegations of sexual misconduct shall be investigated and adjudicated in accordance with the Campus Sexual
Misconduct Policies & Procedures.
ATTENDANCE POLICY
Students are expected to participate in classes regularly. It is through consistent, uninterrupted participation a student
can gain the knowledge and expertise necessary to be successful. Students should keep in mind that this is an
occupational course and active participation is just as important at the institution as it will be in the employment for
which this course is preparing them.
All students must make up absences that occur during the externship or clinical internship component of the training
program to ensure that all required extern hours are completed prior to graduation.
If a module(s) is repeated, the attendance from the originalmodule(s) will be replaced with the attendance from the
repeated module for purposes of meeting attendance percentage requirements for graduation. If a student has been
officially dropped by the school, and is permitted to re-enter the program, the time elapsed between the last date of
attendance and re-entry date is not included in the calculation of the student's maximum program completion time or
attendance percentage.
Students must actively participate in a minimum of 80% of the total program in order to graduate. Students may contact
the student success partner to review their progress in meeting the standards for attendance.
Under no circumstances is a student permitted to continue training if it is determined that the documented attendance
probation stipulations have been violated. Veteran students will have their benefits discontinued if attendance
requirements are not met.
ONLINE STUDENTS
Regular and substantive active participation online is required to achieve the minimum 80% attendance standard for
graduation. A student attends online courses by participating actively in classes or otherwise engaging in "academically
related activities". Examples of "academic engagement" include such activities that demonstrate "regular and
substantive interaction" include but are not limited to:
• Attending a synchronous class, lecture, recitation, or field or laboratory activity, physically or online, where there is
an opportunity for interaction between the instructor and students.
• Submitting an academic assignment.
• Taking an assessment or an exam.
• Participating in an interactive tutorial, webinar, or other interactive computer -assisted instruction
• Participating in a study group, group project, or an online discussion that is assigned by the Institution.
• Interacting with an instructor about academic matters.
Students should be sure to meet online deadlines for submitting their work as late work will not receive full credit.
Note: Logging Into class without active participation as defined above does not constitute participation, and therefore
there is no attendance credit.
In tercoastcdleges schooi Catalog 28 1 Page
HYBRID STUDENTS
Students enrolled in a Hybrid Learning Schedule must adhere to the Online Student Attendance Policy when completing
the online sessions of their coursework. A student attends online courses by participating actively in classes or otherwise
engaging in academically related activities. The student must also adhere to the On -Campus attendance policy when
attending lab sessions at the campus. Student attendance is recorded during the on -ground portion of the program. Any
tardy or leave early of more than 15 minutes on campus lab day(s) may result in a loss of professionalism points.
Attendance is monitored for campus lab each day that lab is scheduled in the program for that student. Students who
missed a scheduled lab session may make-up the session within the same week. Students with an excused absence who
miss an on -campus session are permitted to make-up the lab session within the same module. If a holiday falls on a
scheduled campus lab day within the program of study, students will be required to attend additional hours in the week
in which there is a holiday in order to fulfill the total scheduled hours for that week.
ATTENDANCE PROBATION
Students that fail to maintain a minimum of 80% attendance will be placed on attendance probation for one module or
term, to provide an opportunity to achieve satisfactory attendance progress. Student progress toward achieving 80% is
monitored closely during the probationary period.
If satisfactory attendance progress is not achieved at the conclusion of the probationary period, the student may be
terminated. A decision can be made by the Campus President at the end of the attendance probationary period to extend
the probationary period if it is determined that the student, with improved attendance, has the ability to achieve the 80%
attendance requirement. If at any time during the probation extension it is determined the student will not achieve the
80% attendance requirement (ie: student's absences are so excessive), or, if the institution believes that the student's
attendance and academic progress does not indicate that successful completion can occur, the student may be
terminated from the program.
TARDINESS / EARLY DEPARTURE POLICY
Students are expected to be on time for each on campus session of instruction and are expected to attend for the entire
session of class. A student is considered tardy for class if he/she arrives later than 15 minutes after the scheduled start of
class or if they leave early from class.
"Tardy" definition: Student arrives more than 15 minutes late to class on campus.
"Leave Early" definition: Student leaves class or lab more than 15 minutes before the end of the class or lab on campus.
Consequences of Tardy or Leave Early:
Students will lose professionalism points in accordance with the published rubric.
Students will be responsible for any course content missed by showing up tardy or leaving early.
ABSENTEEISM POLICY
If, for any reason, a student must be absent from class, the student must contact the instructor immediately. Repeated
absences may result in disciplinary action, just as it may on a job. Excessive absences may also lead to program
interruption and/or dismissal. To meet graduation requirements, a student must achieve, at a minimum, 80% cumulative
attendance reliability standards, and failure to achieve the attendance standard will result in the student being placed
on attendance probation, as outlined under the section titled "Attendance Policy" in this catalog.
Students absent or not actively participating online for more than 14 calendar days will be dropped. Termination can
occur earlier if the school determines the student has exceeded the allowable number of absences, does not show that
he/she is benefiting from the program, as initiated by the student, or as required by regulation.
291 Pee, lnn>rt oa,[ Collegc> Schwa! Catalog
EXCUSED ABSENCES
Assignments and assessments may be made up under an excused absence. Late work/testing must be taken/turned in
as determined by the instructor. For an absence to be considered excusable, students must provide reason for the
absence to the Student Success Partner, Academic Mentor, or Instructor for approval. Written documentation may be
requested. Excused absenceswill count as absences in the calculation of attendance rates and will not increase the
maximum number of allowable absences. Only the following reasons will be considered as excused:
1. Personal illness/injury (verified by a physician's statement or hospital report when possible).
2. Illness of immediate family member (verified by a physician's statement or hospital report when possible).
3. Death in the family (verified by obituary or other official documents when possible).
4. Court appearance (verified by a legal court document when possible).
5. Medical/Business appointment (verified by document and unable to be scheduled at any other time of the day).
6. Military obligation (verified by official notification when possible).
MAKE-UP WORK
Make-up work is permitted for excused absences only. All make-up work must be comparable in content, time and
delivery to the classes missed and must be completed within the duration of each module. It is the student's
responsibility to communicate this to your instructor and devise a plan for you to complete the assignments and exams.
Some assignments and exams may be able to be done early per instructor discretion (and Campus President's approval)
to accommodate your needs. In the case of an emergency a phone call can be made to the student success partner and
a message can be communicated to your instructor. Instructors and/or the Campus President may also be emailed
directly. To receive FULL CREDIT, you must turn in assignment on the day and time that it is due. Assignments are time
and date stamped to verify promptness. Work submitted late may be subject to a reduction of points on the
assignment(s).
Excused absences with documentation will be considered for assignments and quizzes/exams but late work must be
turned in on the student's first day back in class. No late work will be accepted that does not fall within the constraints
outlined above.
LEAVE OF ABSENCE POLICY
If a student needs a brief interruption in his/her training program but intends to return, the student may request a leave
of absence (LOA) from the institution. The request must be in writing. Leave of absences must not exceed 180 calendar
days in a 12-month period, or one half the program length, whatever period is a shorter duration. The 12-month period
begins with the first day of the student's initial leave of absence. The student must submit a written, signed, and dated
request and provide an explanation as to thereason for the request, including, if possible, documentation. If unforeseen
circumstances prevent students from providing a prior written request, the institution may grant the student's request
for an LOA, if the Institution documents its decision and collects the written request at a later date.
The institution, when issuing the leave, will not grant a leave if there is no reasonable expectation that the student will
return to school at the end of the leave of absence period. All Title IV loan recipients who request a leave must be notified
by the financial aiddepartment prior to the leave that if he or she falls to return from the leave, it will Impact the student's
loan repayment terms, including the exhaustion of some or all of the student's grace period. During a leave of absence,
a student is ineligible for disbursement of direct student loans. The institution's leave of absence policy allows the student
to take multiple leaves, provided that the total number of days for the leave does not exceed the maximum allowed.
Leave of absences can be consecutive. If the student's leave of absence is not approved, the student will be counted as
absent, and if absences are excessive, the student may bewithdrawn from the program. If the leave of absence is
approved, the student may return prior to, or at the end of, the leave of absence, and resume training where the student
left off, and without paying any additional tuition for the time taken during the leave of absence. Except for non -term
credit hour program, upon the student's return from the LOA, the student is permitted to complete the coursework that
was started prior to the LOA. Where possible, students are encouraged to begin their leave of absence after module
completion, so that, when they return from an approved leave of absence, they may resume training in the next module
or course. If a student does not resume attendance at the institution at or before the end of the leave of absence that
meets the requirements, the institution will treat the student as a withdrawal.
InterCoasi colleges School Catalog 30 1 Page
CLINICAL INTERNSHIP AND EXTERNSHIP TRAINING
Students are expected to begin the clinical internship or program externship component of their program as scheduled
and must follow the schedule outlined on the Enrollment Agreement. Hours must be completed before the student's
maximum program completion time. Clinical and Externship Sites are assigned, on the behalf of the student, by the
Clinical Coordinator. All clinical sites must be approved by the Career Services Coordinator and the site must meet all
school requirements prior to the student's first day on site, Should the student be terminated or leave voluntarily from
a site, the school may assign one additional site at which the student must complete the remaining hours, or the student
may be required to repeat some or all clinical internship or externship hours as deemed appropriate by institution, based
on the clinical internship or externship evaluation. If the student fails to complete externship or clinical internship
experience or is terminated at the second site,the student may be terminated. Students are responsible for parking and
transportation to and from the sites. Students may only attend an approved site and must complete all necessary
documents prior to the start of any externship and/or clinicaltraining.
Externships and clinical internships may have a different schedule than the students' normal school schedule. Any change
in the schedule noted in the enrollment agreement requires approval. Any student who interrupts externship or clinical
internship training for more than 14 calendar days will be terminated. Students who do not complete the stated clinical
internship or externship hours or objectives may be required to repeat those hours/training. Students must submit to the
school various required clinical internship and externship documents within 14 days following this component of the
training, in order to be eligible for graduation. Failure to do so will result in termination from the program.
GRADUATION REQUIREMENTS
In order to graduate, students must:
1. Earn the required total number of credits for the program, pass all required courses with a minimum grade as
prescribed in the catalog, and complete required coursework within the maximum time frame permitted.
2. Attend 100% of clinical internship or externship hours (if required by your program of study) and receive a
satisfactory rating on the final evaluation.
3. Earn a minimum cumulative grade point average of 2.0 or above.
4. Achieve a minimum 80% cumulative attendance.
STUDENT AWARDS
Graduate awards for outstanding achievement are assets to the graduates who earn them, particularly to present to
employers when seeking training related employment. Awards are presented to deserving graduates based on
performance and faculty recommendations. The following awards are issued to deserving students at the time of formal
graduation:
Perfect Attendance Award: Given to students who have missed no school days
President's Honor Award: Given to students with 3.85 GPA and a minimum of 95%attendance
Achievement Award: Given to students who have shown significant improvement in school
COMPLETION CERTIFICATE / DEGREE
Students will not receive their completion certificate and/or degree until all financial obligations to the institution are
made, an exit interview has been completed, including a petition for graduation, and the student has submitted any
missing documentation. There is no charge for the initial printing of the diploma or certificate.The cost for a replacement
diploma or certificate is $35.00 and the graduate must complete an online Petition to Graduate Form found on the
intercoast.edu website.
31 I I'eyc (NerCn:al Colleges &:hnoi Crll81���;
STUDENT TRANSCRIPTS
School transcripts will be issued by the institution's office of Student Affairs. In order to ensure that the student's records
are confidential, InterCoast will issue official transcripts only upon receiving written authorization from the student. In
accordance with federal law pertaining to the Family Educational Rights & Privacy Act, transcripts and/or verification of
attendance or graduation will not be released to a third party without the student's written consent.
InterCoast may, as a courtesy, provide an unofficial transcript to the student, upon written request. This will be provided
by email at no cost. If the student requests that an unofficial transcript be mailed the cost is $10.
The cost to order documentation of proof of graduation or an official transcript is $25 per document. If a tracking number
is requested, the additional fee is $10 per document. To order a completion document, students are to submit a
completed Transcript Request Form and money order or cashier's check made payable to InterCoast and mailed to the
following address:
InterCoast Colleges Office of Student Affairs, Attn: Transcript Request
P.O. Box 3585, Granada Hills, CA 91394-3585
Student may also complete the transcript request online and pay the transcript fee with a credit or debit card by
completing that information on the transcript request form found on the InterCoast.edu website. The completed
Transcript Request Form can be scanned and emailed to: transcripts@intercoast.edu or submitted by secure eFax to
(818) 717-7945 but will not be processed until payment is received/processed. Transcripts are mailed to the address as
designated on the completed Transcript Request Form. Allrequests are processed in the order received. Requestershould
allow 10 business days in addition to postal mail time for records to arrive to the requested destination.
InterCoast Colleges School Catalog 32 1 Page
STUDENT SERVICES AND CONDUCT
STUDENT SERVICES
The Institution offers a considerable range of services to its students, including a student lounge, free Wi-FI on campus,
free unassigned parking, dedicated social media, various student services events such as student awards, job fairs, open
house, graduation ceremonies, and other student support activities. InterCoast offers other student support services in
addition to career placement services with staff dedicated to each range of services at every campus, including academic
counseling, tutoring, financialaid assistance, and community services referrals. The staff at InterCoast is dedicated to
aiding students in successfully completing their career program and their fulfillment of their career objectives. To
enhance the academic program, the following advising services are available by appointment:
Academic: Instructor, Academic Mentor, or Campus President
Career Guidance: Career Services Coordinator
Financial Aid: Student Affairs Department
Substance Use: ADCS Instructor
Campus Crime/Clery Act Campus Security Authority: Campus President
STUDENT CONDUCT AND BEHAVIOR POLICIES
Students are always expected to observe the standards of professional conduct, courtesy, and appearance. An important
part of thetraining at InterCoast includes the development of professional attitudes and behaviors to assist students to
meet the highest expectations of employment. InterCoast attempts to maintain a "work -like' environment in which
students can grow and develop according to the professional expectations of employers. Learning how to communicate
and deal with a variety of people, coping with frustration, solving problems, disciplining oneself and dressing
professionally are just a few of the ingredients that go into the makeup of a professional employee.
InterCoast students are encouraged to pursue the development of these positive attitudes and behaviors. Improper
conduct and/orunprofessional behaviors are grounds for immediate dismissal. Students are asked to work in harmony
with the institution, its administration and faculty and other students, to aid them to be as fully prepared as possible to
succeed in the competitive job market.
Students are expected to treat others with respect. Students are to keep facilities neat and clean forthe benefit of other
students. A student may be dismissed for possession or use of drugs or alcohol, possession of weapons on school
premises, and for behavior that creates a safety hazard to other persons at school, or for disrespectful behavior to others,
or for use of profanity and/or derogatory language. In addition, the following behaviors may also result in dismissal from
InterCoast: Defacing, stealing, or mutilation of school property (computers, furniture, restroom facilities, etc.), the
inappropriate downloading of material from the internet, use of chat rooms or instant messengers on any school
computer, inappropriate use of emails, falsification or misrepresentation of material information in any records, financial
aid documents, or attendance sheets, whether inadvertent or deliberate, and activities that create a safety hazard to
other persons at InterCoast. Observance of rules and regulations and maintenance of a professional manner are required
at all times. Unruly conduct or any conduct that interferes with the progress of others and operation of the school is
cause for dismissal, whether that behavior is explicitly outlined in the school catalog or not.
As of January 1, 2009, all JCAHO accredited facilities (which include many of InterCoast's clinical and externship sites)
were requiredto take action to create a code of conduct and establish a process for educating staff as well as identifying
and managing unacceptable behaviors with a "zero tolerance" policy, InterCoast students are expected to respect and
adhere to these policies.
Accredited organizations need to establish an education process to help health care professionals understand that,
although historically there has been a culture of tolerance of intimidating and disruptive behavior. This can no longer
occur. According to 1CAH0, these "intimidating and disruptive behaviors can foster medical errors, contribute to poor
patient satisfaction and to preventable adverse outcomes, increase the cost of care, and cause qualified clinicians,
administrators and managers to seek new positions in more professional environments." In order to promote a
professional practice and work environment, all InterCoast students must follow and maintain professional behaviors in
compliance with the Student Conduct Code. Neither exclusively nor inclusively binding. The intent of this policy is to
provide students with a framework that can assist them in making their own decisions regarding their own behaviors and
those of their peers.
33 1 Pa_e ImwrCLast Colleges School C'ai;nlog
DISRUPTIVE BEHAVIOR
Definition: Disruptive behavior is a style of interaction with students, faculty, staff or others that interferes with student
learning and causes distress among other students and faculty and affects overall morale within the learning
environment. Disruptive behavior undermines the teaching -learning process and can lead to student and/or faculty
dissatisfaction.
Disruptive behavior, regardless of who initiates it, consists of the following:
• Rude language and/orsarcasm (written or verbal)
• Threatening mannerisms (verbal or non-verbal)
• Physical threats and abuse
Examples of disruptive behavior:
• Raised voices or yelling or shouting in a hostile manner.
• Throwing things.
• Bullying or demeaningbehavior.
• Abusive treatment of others.
• Sexual comments/ innuendo,seductive, aggressive or assaulting behavior, whetherin person or online.
• Racial, ethnic or socioeconomic slurs.
• Disruption or disrespectful language.
• Insulting and verbal attacks, in person or online, that are personal in nature and go beyond the bounds of fair
professional content. Uncooperative and/ordefiant approach to problems.
• Refusal to complete tasks orcarry out clinical internship or externship duties.
• Leaving the externship site orclinical site without reportingoff to site supervisor.
• Repeated violation of policiesor rules.
• Physical attacks, pinching, patting the gluteus of another, slapping or unwanted touching.
• Inappropriate comments.
• Non -Constructive criticism, addressed to Its recipient insuch a way as to intimidate, undermine confidence, belittle or
to imply stupidityor incompetence.
• Persistent hostilitytowardanother.
• Abusive behavior such as patterns of malcontent and frequent outbursts of anger.
• Blames or shames others.
• Threatening to "getsomeone" in any way.
• Belittling or beratingstatements.
• Tirades in the classroom, labs, externship or clinicalsite.
• Unnecessary or consistentsarcasm or cynicism.
• Threats of violence, retribution or litigation.
• Behavior that disparages orundermines confidence in the faculty or school and/orits leaders.
• Public derogatory commentsabout another student, faculty or staff, or the institution.
Behavior that is perceived as disruptive, offensive, and/or threatening interferes with the learning of other students and
impedesthe delivery of our program of learning. This behavior may include speech or action that is not part of the
learning process but Is perceived to create an atmosphere of hostility, Intimidation, ridicule or anxiety among other
students, Instructors or staff.
Documentation:
The instructor will document the report of disruptive behavior and the discussion with student and bring the issue to the
Campus President, The Campus President will decide the necessary response on a case -by -case basis and may impose
disciplinary actions that may include formal warning, probation, suspension and/or termination. Observations or reports
of behavior of alleged sexual misconduct shall be investigated and adjudicated in accordance with the Campus Sexual
Misconduct Policies & Procedures.
InterCoast Colleges SchoO Cotalog 34 1 Page
DRESS CODE POLICY
Dressing the part of a successful professional raises an individual's self-esteem and confidence. InterCoast promotes
profess ionaldress at school in order to enable students to become comfortable with the type of apparel expected by a
majority of employers. Employers occasionally visit the campus, sometimes unannounced; therefore all students are
asked to always look their best.
The following is a list of inappropriate attire when a student is on a video conferencing call, present on campus, on extern
or internship site, and when representing the colleges at off -campus activities.
Backless attire, bare midriff, sleeveless or low-cut tops, baggy jeans/denims or slacks, tattered jeans/denims, headgear
of any type other than religious, athletic attire, ragged or frayed clothing, flip-flops.
Allied Health students must be in uniform at all times. Hairstyle must be above the collar. For the purpose of infection
control, fingernail length must be keep short and clean, no acrylic nails, and minimal jewelry. Only stud earrings are
allowed. Students maywear a short sleeve white crew t-shirt under their uniform top. Pants must be hemmed to a length
that rests on the shoes withoutextending past the back bottom of the shoe. Pants must be of heavy enough material and
with a waist -rise high enough that no undergarments are observable. A Hijab may be worn at shoulder length, tucked
into scrubs, or worn up. Cigarette smokers must take care for any lingering smell of smoke on clothing, hands, nails and
breath.
Alcohol and Drug Counseling, HVAC Technician, and Electrician students must wear their designated polo shirts at all
times. School ID badges must be worn at all times at school and at externship and clinical internship sites.
POLICY FOR ONLINE STUDENT PICTURES
InterCoast Colleges believes that online profile pictures can bring community to the online classroom and enhance the
online learning environment. It is important that the profile pictures do not distract from the learning environment.
Students are requiredto post a profile picture for identification purposes and it must adhere to the following guidelines:
• Picture should be of the student only (may not include other individuals) and should be "headshots" (taken from the
shoulders up)
• No images, clipart, or symbols
• Backgrounds and foregrounds of profile pictures should be neutral and non -distracting (no symbols, images or
clipart)
• Profile pictures must presentthe student in appropriate attire. Students are expected to dress in a mannerconducive
to an educational environment. A student's attire should not be lewd, indecent, or distracting to the educational
process as pictures are displayed for identification purposes in the classroom.
InterCoast Colleges reserves the right to request the student to remove any profile picture that violates the above policy
and take appropriate actions as outlined by the student code of professional behavior.
NOTICE OF NON-DISCRIMINATION POLICY
I. PO LICY
It is the policy of InterCoast Colleges (the "College") to maintain an environment for students, faculty, administrators,
staff, and visitors that is free of all forms of discrimination and harassment, including sexual harassment. The College has
enacted the Sexual Harassment Policies & Grievance Procedures (the "Policy") to reflect and maintain its institutional
values, to provide for fair and equitable procedures for determining when this Policy has been violated, and to provide
recourse for individuals and the communityin response to violations of this Policy. The Policy can be found at the College's
website at www.intercoast.edu or obtained in personfrom the Title IX Coordinator (see below).
This Policy prohibits all forms of sex discrimination, harassment, and misconduct, including sexual assault, domestic
violence, dating violence, and stalking. This Policy also prohibits retaliation against a person who reports, complains
about, or who otherwise participates in any matter related to this Policy.
The College does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in
the contextof employment. Sex discrimination is prohibited by Title IX of the Education Amendments of 1972, a federal
law that provides:
35 1 hipe 1111erCoul Colleges School Ca 1w,
No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or
be subjectedto discrimination under any education program or activity receiving Federal financial assistance.
The College also prohibits other forms of discrimination and harassment, including discrimination and harassment on the
basis of race, color, national origin, disability, or age in its programs and activities. The following persons have been
designated to handleinquiries regarding the non-discrimination policies, including Title IX:
Fairfield Campus:
Justin Preston, Title IX Coordinator/504
Coordinator
5253 Business Center Drive, Suite B
Fairfield, CA 94534
Phone: (707) 421-9700
Email: Justin.preston@intercoast.edu
West Covina Campus and Online Division:
Christopher Rush, Title IX Coordinator/504
Coordinator
2235-B East Garvey Avenue North
West Covina, CA 91791
Phone: (626) 337-6800
Email: christopher.rush@intercoast.edu
Rancho Cordova Campus:
Orquedia Chavez, Title IX Coordinator/504
Coordinator
9738 Lincoln Village Dr. Suite 120
Rancho Cordova, CA 95827
Phone: (916) 714-5400
Email: orquedia.chavez@intercoast.edu
Santa Ana Campus:
Christopher Rush, Title IX Coordinator/504
Coordinator
1720 E. Garry Avenue, Suite 103
Santa Ana, CA 92705
Phone, ((714)712-7900
Email: christopher rush@intercoast.edu
Riverside Campus:
Christopher Rush, Title IX Coordinator/504Coordinator
21840 Van Buren Boulevard Riverside, CA 92508
Phone: (951) 779-1300
Email: christopher:rush@intercoast.edu
Inquiries or complaints concerning the College's compliance with Title IX or otherfederal civil rights laws may be referred
to the U.S.Department of Education's Office for Civil Rights.
Office for Civil Rights, San Francisco Office 50 United Nations Plaza
Mail Box 1200; Room 1545
San Francisco, CA 94102Tel: 415-486-5555
Fax:415-486-5570
TDD:800-877-8339
Email: OCR.sanfrancisco@ed.gov
InterCoast desires to create and sustain an anti -discriminatory environment and will not tolerate discrimination of any
kind. InterCoast will achieve this through:
A. Education,orientation, and training forall students, staff, and faculty forthe purpose of creating awareness of both
the issues surrounding discrimination as well as accountability.
B. InterCoast will provide training at least twice per year to its staff and faculty strategies aimed at preventing racial
or other forms of discrimination. Faculty, though the direction of the Campus President, will incorporate educational
strategies in their curricula and classes as fully as possible that provides sensitivity training and anti- discrimination
training in their classrooms, at least once while the student is in school.
InterCoast Colleges Sdw, ! Catalog 36 1 Page
ILOFFENSES
Offenses of discrimination, both individual and institutional, by anyone enrolled at or employed by InterCoast, are
behaviors that arenot acceptable. Such behavior is expressly prohibited by the Sexual Harassment Policies & Grievance
Procedures and may also violate federal, state and/or local laws. Behaviors that are considered offensive, while certainly
not an all-inclusive list, are as follows:
A. Verbal, physical, or written communication relating to gender, race, ethnicity, color, sexual preference, or age
which has the purpose or effect of unreasonable interference with an individual's performance, orwhich creates a hostile,
offensive or intimidating atmosphere for members of the target group is considered offensive and is subject to disciplinary
action. InterCoast will not tolerate anyacts of intimidation, or any behaviors that demean, slur or stereotype an individual
or groupon the basis of gender, religion, race, disability, color or descent, or national or ethnic origin, sexual preference
or age.
3. While some examples of harassment, such as physical and verbal assaults, are easily identified, some other
examples— including epithets and "humor" or "tagging" —often go unacknowledged. All of the above instances are
equally demeaningand are in violation of this policy.
C. The Sexual Harassment Policies & Grievance Procedures prohibit sexual harassment. Sexual harassment comprises
a broad range of behaviors focused on sex that may or may not be sexual in nature. Sexual harassment includes a College
employeeconditioning the provision of a College aid, benefit, or service on an individual's participation in unwelcome
sexual conduct. Unwelcome conduct determined by a reasonable person to be so severe, pervasive, and objectively
offensive that it effectively denies a person equal access to the College's education programs or activities also constitutes
sexual harassment. Sexual assault, stalking, domestic violence, and dating violence are all forms of sexual harassment.
Retaliation following an incident of alleged sexual harassment or attempted sexual harassment is strictly prohibited. The
definitions for specific acts of sexual misconduct can be found in the Policy's Definitions of Key Terms.
III.COMPLAINT PROCEDURE
InterCoast strongly encourages any victim of discrimination to report the incident in a timely manner. InterCoast prohibits
retaliation against those who file a complaint or third -party report, or otherwise participate in -the investigative and/or -
disciplinary process (e.g., as a witness). A complaint may be withdrawn or resolved before the procedure is completed.
InterCoast will seek to respect a victim's request for confidentiality to the extent possible, while remaining ever mindful
of the victim's well-being.
Complaints of sexual harassment and misconduct, including sexual assault, domestic violence, dating violence, and
stalking, are governed under the InterCoast Sexual Harassment Policies & Grievance Procedures. This Policy is posted on
the InterCoast website at www.intercoast.edu and also published as part of InterCoast's Annual Security Report. The
Sexual Harassment Policies & Grievance Procedures Guidance Memorandum, published below, summarizes these
important policies and procedures.
Any other incident of harassment or discrimination should be reported promptly to your supervisor, the Campus
President, to any other manager, or to president@intercoast.edu. Upon receipt of such report, InterCoast will take
immediate and appropriate steps to investigate what happened and to resolve the matter promptly and equitable. The
procedures for addressing harassment or discrimination (other than sexual harassment complaints governed by the
Sexual Harassment Policies & Grievance Procedures) may include but are not limited to:
1. Directly address the alleged offender.
2. Participate in appropriate mediation with the alleged offender.
3. File a grievance to remain on file (no immediate action required).
4. Have the appropriate staff address the issue with the alleged offender as directed.
5. File a police report through the President's Office if the alleged offense is a criminal offense.
6. File a formal written complaint.
When a complaint (other than sexual harassment complaints governed by the Sexual Harassment Policies & Grievance
Procedures) has been submitted, the President is responsible for deciding the appropriate offices and/or staff to review
the complaint. While there is no time limit for reporting, reports of discrimination should be brought forward as soon as
possible. All incidents should be reported even if significant time has elapsed, but prompt reporting will better enable
InterCoast to respond, investigate, provide anappropriate remedy, and impose discipline if appropriate. In general, an
investigation may last up to 30 days from the date that written notice of the investigation was sent to the complainant
and respondent.
37 1 Page lnrerCna,t Colleges Schooi Catalog
IV.REMEDIES
If the person charged in the complaint is found to have violated this policy, remedies may range from prescribed
educational trainings to various levels of disciplinary action up to and including termination. Sanctions imposed for
violations of this policy shall be:
• Fair and appropriate given the facts of the particular case;
• Consistent with the College's handling of similar cases;
• Adequate to protect the safety of the campus community; and
Reflective of the seriousness of sexual misconduct.
InterCoast may also determine that additional measures are appropriate to respond to the effects of the incident on the
school community.
ANTI -HARASSMENT POLICY
InterCoast Colleges (InterCoast) is committed to providing a workplace free of sexual harassment (including harassment
based on gender, pregnancy, childbirth or related medical conditions), as well as harassment based on such factors as
race, religion, national origin, ancestry, age, physical disability, mental disability, medical condition, marital status, sexual
orientation, family care leave status or veteran status.
Employees, Students, and Non -Employees: InterCoast prohibits harassment of employees and students by supervisors,
co-workers,students, faculty, and staff. Similarly, all employees and students are prohibited from harassing any non -
employees. InterCoast will also attempt to protect employees and students from harassment by non -employees in the
workplace. In a school setting, the role between the school employee or contractor, including faculty, are multifaceted,
including serving as a guide, mentor, and advisor. The influence and authority of many of the school's personnel extend
far beyond the school. Consequently, and as a general proposition, InterCoast believes that a sexual or romantic
relationship between a representative of the school and a student, even where consensual and whether or not the
student would otherwise be subject to supervision or evaluation, is inconsistent with the proper role of the employee,
and must be avoided. InterCoast therefore does not allow such relationships.
Required Training: All Supervisors and Faculty are required to participate in a minimum 2-hour sexual harassment
training at least every two years. All non -supervisory staff and students will be provided Harassment Prevention Training
generally within 60 days of hire or starting school.
Examples of Harassment: Harassment includes verbal, written, physical, or visual conduct that creates an intimidating,
offensive, or hostile working or learning environment or that interferes with work or school performance. Harassing
conduct may take many forms such as slurs, jokes, statements, letters, notes, gestures, pictures, or cartoons regarding
an employee's sex, race, color, religion, national origin, ancestry, age, physical disability, mental disability, medical
condition, marital status, sexual orientation, family care leave status, or veteran status. Sexual harassment includes all
these sorts of conduct and unwanted sexual advances.
Examples of sexual harassment include:
• Requests for sexual favors;
• Conversations containing offensive sexual comments;
• Offering employment benefits (employees) or other benefits (students/employees) in exchange for sexual favors;
• Making or threatening reprisals in response to refusals to give sexual favors;
• Leering, sexual gestures, displaying sexually suggestive objects or pictures;
• Comments, epithets, slurs, and jokes of a sexual nature or about an individual's body; and
• Touching, assaulting, Impeding, or blocking another individual.
Reporting: An Incident of sexual harassment may be reported directly to InterCoast's Title IX Coordinator, If InterCoast's
Title IX Coordinator is the alleged perpetrator of the sexual harassment, the report should be submitted to InterCoast's
Director of StudentAffairs. Reports of sexual harassment will be investigated and adjudicated in accordance with the
InterCoast Sexual Harassment Policies & Grievance Procedures. Whilethere is no time limit for reporting, reports of sexual
harassment should be brought forward as soon as possible. All incidents should be reported even if significant time has
elapsed, but prompt reporting will better enable InterCoast to respond, investigate, provide an appropriate remedy, and
impose discipline if appropriate.
InLucOast CalIeges 5dto�.I CnEalag 38 1 Page
Any other Incidents of harassment should be reported promptly to your supervisor, the Campus President, to any other
manager, or to president@intercoast.edu. You are not required to complain to your supervisor or teacher if that person
is the one harassing youor if you are uncomfortable doing so, For those allegations of harassment not governed by the
Sexual Harassment Misconduct Policies & Grievance Procedures:
• Investigation and Retaliation: Every reported complaint of harassment will be Investigated thoroughly and
promptly. In general, an investigation may last up to 30 days, from the date that written notice of the investigation was
sent to the complainant and respondent. InterCoast will seek to respect a victim's request for confidentiality to the extent
possible, while remaining ever mindful of the victim's well-being. InterCoast prohibits retaliation against any employee
or student forcooperating in an investigation or for making a complaint.
If based upon a preponderance of the evidence, an employee or student is determined to have violated InterCoast
policiesby harassing another person, the harassing employee or student will be disciplined. Disciplinary action may range
from warnings to immediate termination, depending on the circumstances. If a non- employee harasses an employee or
student, corrective action will be taken after the appropriate management personnel are consulted.
Sexual Harassment and Retaliation are Illegal: Sexual harassment and retaliation for opposing sexual harassment or for
participating in investigations of sexual harassment are illegal. This is also true for the other types of harassment
prohibited by this policy. However, intentionally making a false report or providing false information is grounds for
discipline. California: In addition tonotifying InterCoast about any harassment or retaliation, California employees may
complain to the California Department of Fair Employment and Housing (DFEH). All employees may complain to the Equal
Employment Opportunity Commission (EEOC). In California, the deadline for filing complaints with the DFEH is one year
from the date of the unlawful conduct. If the DFEH believes that a complaint is valid and settlement efforts fail, the DFEH
may seek an administrative hearing before the California Fair Employment and Housing Commission (FEHC) or file a
lawsuit in court. All States: The EEOC will review your complaint and determine whether to file a lawsuit in court. The
deadline for filing complaints with the EEOC is usually 180 days after the unlawful conduct. However, in California, the
deadline may be extended if you first file a complaint with the DFEH. Both the FEHC and the courts can award monetary
and other relief in valid cases. For information about contacting the DFEH, the FEHC, or the EEOC pleasesee the posted
notice -regarding harassment located -in -the staff break area -and/or student breakareaor check the state government- —
listings in the local telephone directory.
CAMPUS SEXUAL MISCONDUCT POLICIES & PROCEDURES GUIDANCE MEMORANDUM
InterCoast Colleges (the "College") is committed to providing a working and educational environment for all students,
faculty and staff that is free from sex discrimination, including sexual misconduct. Every member of the College
community should be aware that the College is strongly opposed to sexual misconduct, and that such behavior is
prohibited by state and federal laws.
As part of the College's commitment to providing a working and learning environment free from sexual harassment, the
College has developed the Campus Sexual Harassment Policies & Procedures (the "Policy"). The Policy is available online
at www.intercoast.edu,or a copy can be obtained from the College's Title IX Coordinator. This Guidance Memorandum is
a summary of the Policy.
The Policy governs sexual harassment that occurs in the College's education programs or activities. The Policy applies to
all students, employees, and third parties conducting business with the College, regardless of the person's gender, gender
identity, sexual orientation, age, race, nationality, class status, ability, religion, or other protected status. The College
encourages victims of sexual harassment to talk to somebody about what happened —so victims can get the support they
need, and so the College can respond appropriately.
Sexual harassment comprises a broad range of behaviors focused on sex that may or may not be sexual in nature. Sexual
harassmentincludes a College employee conditioning the provision of a College aid, benefit, or service on an individual's
participation in unwelcome sexual conduct. Unwelcome conduct determined by a reasonable person to be so severe,
pervasive, and objectively offensive that it effectively denies a person equal access to the College's education programs
or activities also constitutes sexual harassment. Sexual assault, stalking, domestic violence, and dating violence are all
forms of sexual harassment. Retaliation following an incident of alleged sexual harassment or attempted sexual
harassment is strictly prohibited.
39I P,iee InterCoast ( 01c�es School C'&,Ji ,,
Sexual harassment can occur between strangers or acquaintances, or people who know each other well, including
between peopleinvolved in an intimate or sexual relationship, can be committed by anyone regardless of gender identity,
and can occur between people of the same or different sex or gender. The Policy prohibits all forms of sexual
harassment.
The College will respond promptly when it has actual knowledge of sexual harassment in its education programs or
activities. The Title IX Coordinator will promptly contact the complainant to discuss the availability of supportive
measures, consider the complainant's wishes with respect to supportive measures, inform the complainant of the
availability of supportive measures with or without the filing of a formal complaint, and explain to the complainant the
process for filing a formal complaint. The College willalso provide the complainant with written notification about
assistance available both within and outside of the College community.
The College's Title IX Coordinator is responsible for monitoring and overseeing the College's compliance with Title IX and
the prevention of sexual harassment, sexual misconduct and discrimination. The College's Title IX Coordinator will work
with all students affected by sexual misconduct to ensure their safety and support their well-being. This assistance may
include providing supportive measures to support or protect a student after an incident of sexual harassment and while
an investigation or disciplinary proceeding is pending. Supportive measures are non -disciplinary, non -punitive
individualized services offered as appropriate, as reasonably available, and without fee or charge to the complainant or
the respondent before or after the filing of a formal complaintor where no formal complaint has been filed.
Inquiries or concerns about Title IX may be referred to the College's Title IX/504 Coordinator:
Santa Ana Campus:
Christopher Rush
720 E. Garry Avenue, Suite 103
Santa Ana, CA 92705
(714) 712-7900 Tel
christopher..rush@ intercoast.edu
Rancho Cordova Campus
Orquedia Chavez
9738 Lincoln Village Dr, Ste 120
Rancho Cordova, CA 95827
(916) 714-5400 Tel
orquedia.chavez@intercoast.edu
West Covina Campus and
Riverside Campus
Online Division
Christopher Rush
Christopher Rush
21840 Van Buren Boulevard
2235 East Garvey Avenue North
Riverside, CA 92508
West Covina, CA 91791
(951) 779-1300 Tel
(626) 337-6800 Tel
Christopher.rush@intercoast.edu_---
Christopher rush@intercoast.edu-- - —
Fairfield Campus
Justin Preston
5253 Business Center Dr, #B
Fairfield, CA 94534
(707) 421-9700 Tel
justin.preston@intercoast.edu
The College strongly encourages any victim of sexual misconduct to seek immediate assistance and report the incident
In a timely manner. Victims of sexual misconduct may file a report with the local Police Department. Victims may also file
a report with the College's Title IX Coordinator. The College and the criminal justice system work independently from
each other. Law enforcement officers do not determine whether a violation of this Policy has occurred. The College
prohibits retaliation against those who file a complaint or third -party report, or otherwise participate in the investigative
and/or disciplinary process (e.g., as a witness).
Counseling, advocacy and support services are available forvictims of sexual misconduct, whether or not a victim chooses
to makean official report or participate in the College's disciplinary or criminal process. InterCoast Colleges does not
provide counseling orhealth care services. Personal counseling offered by the College will be limited to initial crisis
assessment and referral. The policy includes information about counseling and support services that are available outside
the College.
The College encourages victims of sexual misconduct to talk to somebody about what happened —so victims can get the
support they need, and so the College can respond appropriately. The College will seek to respect a victim's request for
confidentiality to theextent possible, while remaining ever mindful of the victim's well-being. While the College cannot
guarantee confidentiality with respect to student reports of sexual harassment, the College can assist a victim of sexual
harassment in obtaining support services and/or confidential counseling. More information about the College's
confidentiality policy and available support services is includedin the Policy.
I ntercoast C 0 llel;es sthusd Catalog 401 Page
Reports of sexual harassment should be made to the School's Title IX Coordinator or a designated School official. Asset
forth in the Policy, the School's designated School officials are the President and Program Director. The School will
respond promptly when it hasactual knowledge of sexual harassment in its education programs or activities. The Title IX
Coordinator will promptly contact the complainant to discuss the availability of supportive measures, consider the
complainant's wishes with respect to supportive measures, inform the complainant of the availability of supportive
measures with or without the filing of a formal complaint, and explain to the complainant the process for filing a formal
complaint.
The school will investigate all formal complaints of sexual harassment. A formal complaint must be in writing, filed by a
complainant or signed by the Title IX Coordinator alleging sexual harassment against a respondent, and request that the
school Investigate the allegation of sexual harassment. A formal complaint form may be obtained from the Title IX
Coordinator, although no particular form is required to submit a formal complaint so long as the complaint is in writing,
signed by a complainant, alleges sexual harassment against a respondent, and requests an investigation. The School's
Title IX Coordinator oversees the school's investigation, response to, and resolution of all reports of prohibited sexual
harassment, and of related retaliation, involving students, faculty, and staff.
If all parties voluntarily agree to participate in an informal resolution that does not involve a full investigation and
adjudication afterreceiving notice of a formal complaint and if the school determines that the particular formal complaint
is appropriate for such a process, the School will facilitate an informal resolution to assist the parties in reaching a
voluntary resolution. The school retains the discretion to determine which cases are appropriate forvoluntary resolution.
The investigator will prepare an investigative report that fairly summarizes relevant evidence and, at least 10 days prior
to a hearing,send to each party and the party's advisor, if any, the investigative report in an electronic format or a hard
copy, for their review and written response. Such report will include a statement of the allegations and issues, the
positions of the complainant and respondent, a summary of the evidence (including from interviews and documentation
gathered), an explanation why any proffered evidence was not investigated, assessment of individual credibility, findings
of fact, and an analysis of whether a violation of the Policy has occurred The investigator will use "preponderance of the
evidence" as the standard of proof to determine whether a violation of the Policy occurred.
—The College -will -convene a -hearing panel following the end of the investigation, -The hearing panel determines whether ---
the respondent is responsible or not responsible for a violation of the Policy. Both the complainant and the respondent
are entitled tobe accompanied to any meeting or proceeding relating to the allegation of sexual harassment by an advisor
or support person of their choice, provided the involvement of such advisor or support person does not result in the
postponement or delay of such meeting as scheduled. Both the complainant and respondent will have the opportunity
to submit written responses to the investigation report and other relevant information to the hearing panel. Each of the
complainant and respondent will have the opportunity to review any written submissions by the other.
The Title IX Coordinator will give the complainant and respondent at least 10 calendar days' advance notice of the
hearing. The TitlelX Coordinator may arrange to hold the hearing at an off -campus location. The hearing is a closed
proceeding, meaning that no one other than the panel members, the complainant and respondent, their respective
advisors, witnesses (when called), and necessary College personnel may be present during the proceeding.
The hearing panel will issue a written determination regarding responsibility. The panel will use "preponderance of the
evidence" as the standard of proof to determine whether a violation of the Policy occurred. Preponderance of the
evidence means that a panel must be convinced based on the information it considers that the respondent was more
likely than not to have engaged in the conduct at issue in orderto find the respondent responsible for violating the Policy.
The panel will find a student responsible, or notresponsible, based on a majority vote. The panel will generally render a
written determination within 10 calendar days after the conclusion of a hearing.
The hearing panel shall be responsible for imposing sanctions that are:
Fair and appropriate given the facts of the particularcase;
Consistent with the College's handling of similar cases;
• Adequate to protect the safety of the campus community; and
Reflective of the seriousness of sexual misconduct.
The College may also determine that additional measures are appropriate to respond to the effects of the incident on
the College community
411 Pace hiterCnast Colleges school C'nlslog
Either the respondent or the complainant or both may appeal from a determination regarding responsibility, and from a
recipient's dismissal of a formal complaint or any allegations therein, on the following bases:
1. A procedural irregularity that affected the outcome of the matter;
2. New evidence that was not reasonably available at the time of the determination regarding responsibility or
dismissal, that could affect the outcome of the matter; and
3. The Title IX Coordinator, investigator(s), or hearing panel member(s) had a conflict of interest or bias for or against
complainants or respondents generally or the individual complainant or respondent that affected the outcome of the
matter.
Disagreement with the finding or sanctions is not, by itself, grounds for appeals.
Disciplinary proceedings conducted by the College are subjectto the Family Educational Records and Privacy Act (FERPA),
a federal law governing the privacy of student information. FERPA generally limits disclosure of student information
outside the College without the student's consent, but it does provide for release of student disciplinary information
without a student's consent in certain circumstances. Additional information about FERPA can be found on the College's
website at www.intercoast.edu.
CULTURAL DIVERSITY POLICY
InterCoast strives to achieve an inclusive environment and increasing diversity in our educational program with cultural
diversity as a core value. The school aspires to include the development of a culture where individuals move beyond mere
tolerance, but also embrace and celebrate the richness of debate and dialogue based upon cultural differences. The
school supports the development of a richly diverse student body as well as faculty and staff. The commitment to
diversity means the institution as a whole challenges itself and creates opportunities for a culturally diverse learning
environment. The school is and shall be supportive of cultural humility and that is incorporated into the educational
experience and practiced at the institution.
CELL PHONE USE POLICY
Cell phones should be turned off or muted during class sessions, as the ringing may interfere with class activities. Cell
phones should only be used in the classrooms In cases of emergency. Students are asked to leave the classroom to answer
emergency calls.
EATING / DRINKING / SMOKING POLICY
In order to maintain a clean, healthy, and professional learning environment, eating, drinking and smoking (including,
but not limitedto cigars, cigarettes, e-cigarettes, vapor cigarettes) are restricted to defined areas and smoking is never
allowed inside the building.
PARKING POLICY
InterCoast has reserved parking areas available for student parking. Free parking is available at all campus sites. Students
may notpark in undesignated student parking areas. InterCoast is not responsible for parking violations, tow away fees,
property theft, or property damage to vehicles. Vehicles should be kept locked at all times. Student parking decals, if
required, must be placed in student vehicles before parking at the school premises.
STUDENT RECORDS POLICY
The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects
the privacy of student education records. The law applies to all schools that receive funds under an applicable program
of the U.S. Department of Education. The Family Rights & Privacy Act prohibits an institution from releasing school
records or any other information about astudent to any third party without the student's written consent. InterCoast
protects the privacy of all students. Students are guaranteed right to access to their own files. Student files are maintained
for five years from the date of graduation or withdrawal, Effective January 1, 2010, student transcripts are maintained
indefinitely.
ntetcoast colleges sdionl Ca tfing 42 1 Page
Education records are defined as records which are comprised of materials and documents containing information directly
related to a student and their education that are maintained by the College. Records are supervised by the Campus
President and access is afforded to the College's staff for the purposes of recording grades and attendance, documenting
career services and advising notes, and admissions and financial aid information. Student information is also reviewed by
the financial aid department for purposes of determining financial aid eligibility. The Family Educational Rights and
Privacy Act (FERPA) affords students certain rights with respect to their education records. These rights include:
1. The right to inspect and review the student's education records within forty-five (45) days of the day that the
College receives a request for access. Students may request a review of their records, in writing and submitted to the
Campus President. Students will be allowed to review the education record under appropriate supervision, during regular
business hours.
2. The right to request the amendment of a student's education record that the student believes is inaccurate,
misleading, or otherwise in violation of the student's privacy rights under FERPA. Students may request that the College
amend a record by requesting the amendment, in writing, submitted to the official responsible for the record, clearly
identifythe part of the record the student requests be amended, and specify why the amendment should be made. If the
College decides not to amend the record as requested, the College will notify the student, in writing, of the decision and
the student's right to a hearing regarding the request for amendment. Additional information regarding the hearing
procedures will be provided tothe student when notified of the right to a hearing.
3. The right to provide written consent before the College discloses personally identifiable Information in the
student's education record, except to the extent that FERPA Authorizes disclosure without consent. The College discloses
an education record without a student's prior written consent under the FERPA exception for disclosure to College
officials with legitimate educational interests. A school official is a person employed by the College in an administrative,
supervisory, academic or research, or support staff position (including law enforcement unit personnel and health staff);
a person or company with whom the College has contracted as its agent to provide a service instead of using institutional
employees orofficials (such as an attorney, auditor, or collection agent); a person serving on the Board; or a student
serving on an official committee, such as a disciplinary or grievance committee, or assisting another College official
performing -his -or her tasks-AColleg_e official _has _a_legitimate educational interest if the official needs to review an_
education record in order to fulfill his or her professional responsibilities.
4. The right to file a complaint with the U.S. Department of Education concerning alleged failures by the College to
comply with the requirements of FERPA. The name and address of the Office that administers FERPA is: Family Policy
Compliance Office U.S. Department of Education 400 Maryland Avenue, SW Washington, DC 20202-5901 FERPAPed.gov.
A charge of $0.10 per page will be made for copying the student's education record or any portion thereof.
HONOR SYSTEM POLICY (Academic Integrity)
True learning occurs only with the spirit and practice of integrity and honesty and ethical principles are necessary to guide
professional development. InterCoast has adopted selected Codes of Conduct and Ethics for each Program. These codes
form the basis for InterCoast's Academic Integrity Policy. All InterCoast students must adhere to the tenets of their
Program Code of Conduct and Ethics while enrolled in their InterCoast program of study.
If it is determined, upon investigation, that a student received unauthorized assistance in accomplishing assignments,
quizzes and/or examinations, that student will be disciplined, up to and including dismissal. If applicable, any students
who provided the unauthorized assistance may also be disciplined.
Any incident of academic dishonesty is considered a serious breach of School Policy and will result in immediate action,
up to and including suspension or termination from the Program. Consequences may include, but are not limited to, a
failing grade on an assignment, test, course, term, or module, suspension, or expulsion from the college. A consequence
can be accelerated at the solediscretion of the institution, based upon the circumstances, as determined by the Program
Director and the Campus President in consultation with the instructor.
In accordance with the School Catalog, a student who wishes to appeal decisions pertaining to satisfactory academic
progress, probation, suspension, termination, graduation requirements, attendance requirements or any decision
relating to matters pertaining to disciplinary action (other than disciplinary actions governed under the Campus Sexual
Misconduct Policies & Procedures) must write a letter to the School Appeals Committee which must be received within
14 calendar days of receiving the school's decision. A student must provide written documentation to support his/her
position and any mitigating circumstances. Thestudent will be informed of the decision within 30 days following the
receipt of the appeal. The committee's decision is final.
43 1 Paec fnmr omt ("licace SJww calalog
Below is a list of offenses (not all-inclusive) that constitute academic dishonesty:
Looking on another person's test paper for answers
Giving another student answers on tests, homework, or lab projects
Sharing exam content with a student who will take a make-up exam is considered cheating by both parties
Using any kind of "cheat sheets" on a test or project including texting or cell phone pictures
Using a computer, calculator, dictionary, or notes when not allowed
Discussing exam questions with students who are taking the same class at another time
Plagiarism, or using the words or works of others without giving proper credit.
Taking another student's class notes without permission
Using an annotated instructor's edition of a text
Having others do your homework for you
Submitting the same paper for more than one class during your enrollment.
Submitting the same assignment as another student has submitted is considered cheating by both parties
Copying files from a lab computer or borrowing someone else's disk with the work on it
Bribing a student for answers or academic work such as papers or projects
Buying or acquiring papers or test banks from any source
Assisting others with dishonest acts
Inaccurate recording, falsifying or altering records
Breaches in confidentiality rules
Top 10 Questions You Should Ask Yourself about Academic Integrity
If other people found out about your actions, could you defend what you did?
Is the action you are taking worth the risk and the stress?
a Is it worth failing the course (or worse) if the instructor knew you cheated?
How would you feel about being expelled from school for this action?
Is your decision fair to all people concerned?
Does your decision make you proud of who you are as a person?
Have you made a carefully thought-out, responsible, mature decision regardless of what everyone else isdo doing?
Is it the right thing to do?
If this action were to appear in the headlines of the newspaper tomorrow morning, would you feel proud?
If your family knew about your decision, would they be proud of you?
FORMS OF ACADEMIC DISHONESTY
There are several other kinds of actions that are considered offenses against the standards of academic honesty, and
among theseare plagiarism, cheating, impersonation, aiding and abetting, collusion and falsification and fabrication,
defined as follows:
CHEATING
Cheating is any attempt to give or obtain assistance in a formal academic exercise (like an examination) without due
acknowledgment.' Some forms of cheating include getting a copy of an exam or finding out an exam question before it
is officially available; copying another person's answer to an exam question; consulting an unauthorized source during
an exam (i.e. cell phone, calculator, cheat sheet, hand signals, color codes); submitting the work one has done for one
class or project in a second class; submitting work prepared in collaboration with other members of a class without
authorization from the instructor; submitting work prepared in whole or in part by another person and representing that
work as one's own.
PLAGIARISM
InterCoast practices a ZERO TOLERANCE policy regarding Plagiarism but at the same time, we understand that sometimes
suchinstances may be inadvertent or unintentional, especially with the ease of access to information via the Internet.
Definition of Plagiarism: Plagiarism is the adoption or reproduction of original creations of another author (person,
collective, organization, community or other type of author, including anonymous authors) without due
acknowledgment, and is a form of academic dishonesty. Any use of the work of others, whether published, unpublished
or posted electronically (e.g., on web sites), attributed or anonymous, must include proper acknowledgement.
InterCoast Colleges School Catalog 44 1 Page
Students must adhere to this policy to remain in Good Academic Standing. Therefore, it Is highly encouraged that students
check their work before submitting assignments. This can easily be accomplished through FREE plagiarism sites such as
the following:
https://www.grammarly.com/plagiarism-checker - free and requires email sign up for further detail.
https://edubirdie.com/plagiarism-checker- free and no sign up required.
Additional free resources may be available per your Instructor, Academic Tutor, and/or Student Services. If the instructor
recognizesthe submitted work as the work of another student, even if the website checker does not recognize or score
the Infraction, the instructor may apply this policy to the submission.
A student may not submit a written assignment where the plagiarism check exceeds a score of 25%.To uphold the
institution's Academic Integrity, the following details the ICC policy:
FIRST OFFENSE - Score exceeds 25% as determined by the instructor's check
1. Faculty will notify student in writing upon discovery.
2. Student will not receive grade on the assignment but an opportunity to redo/resubmit for an official grade without
penalty.
3. Faculty will provide guidance in proper citation/s and formatting, to include a recommendation fortutoring.
4. Incident will be documented by faculty and submitted to the Student Services department who will enter the
incident into the student database and file the incident report in the student file.
SECOND OFFENSE - Score on second submission OR on a subsequent assignment in the course exceeds 25% as determined
by theinstructor's check
1. Faculty will notify student in writing upon discovery.
2. Student will receive "0" grade on the assignment, with an opportunity to redo/resubmit for a grade no higher than
70%.
- 3.— -- Incident will be reported to Academics and Student Services with a recommendation and mandatory meeting for —
tutoring.
4. Student will be warned of possible Academic Probation if Third/Final Offense encountered.
THIRD AND FINAL OFFENSE - Score on third submission OR on a subsequent assignment in the course exceeds 25% as
determinedbythe instructor's check
1. Faculty will notify student in writing upon discovery.
2. Student will receive V' grade for both the work.
3. Incident will be reported to Academics and Student Services with a recommendation for tutoring.
4. Student will be placed on Academic Probation for 30 days.
5. Student may be dismissed from the program if the student submits subsequent plagiarized work exceeding the 25%
threshold.
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It is a breach of academic honesty to have someone else impersonate one's self in class, in a test or examination, or in
connection with any other type of assignment or presentation in a course. Both the impersonator and the individual
impersonated may be charged.
AIDING AND ABETTING
It is academic misconduct to encourage, enable, or cause others to commit a breach of academic honesty. Anyone who
helps or enables another in cheating, impersonation, plagiarism, or any other breach of academic honesty will be subject
to the penalties outlined in the institution's policy. The giver need not be aware of the fact that the receiver will misuse
the academic work. Simplyproviding it enables the receiver to misuse it and thus may be considered aiding and abetting.
Examples of aiding and abetting include sharing a care plan/lab report/formula/assignment/old exam/computer program
with another student in person or electronically by email, text, camera, or on a social networking site such as Facebook.
Both the owner of the lab care plan/report/formula/assignment/old exam/computer program and the person who
copied maybe disciplined.
45 1 Pn w lrticrC'na<t Col lees Schcel Calm,).
COLLUSION
There is a significant difference between collaboration and collusion. Collaboration is working jointly with others and is
often encouraged by course instructors. Collusion is working jointly with others when it is not permissible or when the
instructor does notauthorize working in a group. 1 Permissible collaboration includes:
• Group work that clearly follows the course director's instructions
• Sharing research findings or discussing course materials with other students when these contributions are fully
acknowledged in one's individual work
In contrast, collusion includes:
• Working with anotherstudent on an assignment when working in groups has not been approved by the instructor.
• Dividing sections of an assignment or project among a group and then presenting it aswork having been completed
individually.
• Splitting the tasks for group assignments unevenly where some students do most of the work while others do very
little.
FABRICATION AND FALSIFICATION
It is a breach of academic honesty to fabricate (make-up) research or results. 1 This includes: statistics, experimental
results ordata, research methodology, facts, quotations, references or bibliographic material and research and the ideas
of others.
It is also a violation of academic honesty to falsify information. This includes:
• "Massaging" or dishonest reporting of research, lab results or data
• Starting from expected results and working backwards
• Misrepresenting the research and ideas of others
• Falsely reporting having met the responsibilities for a course, internship or externship.
• Falsifying one's attendance in a course orfieldwork
• _ _.Falsifying letters ofsupport or letters of reference_
• Falsifying academic records and/or transcripts
• Misrepresenting the amount of work one has contributed to group assignments and activities
• Falsifying doctors' notes or other documentation related to petitions or missed work
• Modifying graded, returned material then submitting it for re -grading
1. Wikipedia: The Free Encyclopedia URL; IWO Nen wikipedia.org/wiki/Academic dishonesty retrieved November 23, 2012.
TESTING PROCEDURES
During exams, each student must follow these prescribed rules:
• No hats or outerwear are allowed in the testing area
• No talking is allowed during exams
i There will be several versions of each test distributed randomly for each exam session
Only school calculators may be used for testing
Seating will be arranged to physically separate desks as much as possible
Students will move to another seat if requested by the instructor or proctor
No cell phones are allowed In the testing area
No backpacks, bags, or purses are allowed in the testing area
• No soda or drink containers are allowed in the testing area
Students will return completed answer sheets and test questions to the instructor individually
I ntereo w colleges school catalog 46 1 Page
COPYRIGHT POLICY
InterCoast prohibits the illegal copying of copyrighted texts, publication, documents, and computer software or peer to
peer file sharing. Instructors may only copy portions of texts for single use as handouts to illustrate lesson plans, as
permitted by federal copyright law. Students may not illegally copy texts or software for distribution, use, or sale. If this
policy is violated, the person responsible will be subject to disciplinary action, up to and including termination. Copyright
infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights granted
to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code). These rights include
the right to reproduce or distribute a copyrighted work. In the file -sharing context, downloading or uploading substantial
parts of a copyrighted work without authority constitutes an infringement. Penalties for copyright infringement include
civil and criminal penalties. In general, anyone found liable for civil copyright infringement may be ordered to pay either
actual damages or "statutory" damages affixed at not less than $750 and not more than $30,000 per work infringed. For
"willful" infringement, a court may award up to $150,000 per work infringed. A court can,in its discretion, also assess
costs and attorneys' fees. For details, see Title 17, United States Code, Sections 504, 505. Willful copyright infringement
can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense.
For more information, please see the website of the U.S. Copyright Office at: www.copyright.gov.
DRUG AND ALCOHOL ABUSE PREVENTION POLICY
PURPOSE AND GOAL
In an effort to adhere to 34 C.F.R. 86.100 of section 22 of the Drug -Free Schools and Communities Act Amendment of
1989 and section 1213 of the Higher Education Act, InterCoast Colleges is committed to protecting the safety, health,
and well-being of all employees, students, and other individuals in our workplace. We recognize that alcohol abuse and
drug abuse pose a significant threat to our goals. We have established an Alcohol and Drug Use Abuse Prevention Policy
that balances our respect for individualswith the need to maintain a zero tolerance alcohol and drug -free environment.
This organization encourages employees and students to voluntarily seek help with drug and alcohol problems.
COVERED STUDENTS
Any student, prospective student, or former student who is on campus or on the organization's property, at school
sponsored events, or on an extern site, is covered by our Alcohol and Drug Abuse Prevention Policy.
APPLICABILITY
Our Alcohol and Drug Abuse Prevention Policy is intended to apply whenever anyone is representing or conducting
business for theorganization and to all students, whether on campus, at a campus sponsored event, or on an extern site.
Therefore, this policy applies during all school hours.
PROHIBITED BEHAVIOR
It is a violation of our Alcohol and Drug Abuse Prevention Policy to be impaired by use, possess, sell, trade, and/or offer
for sale alcohol, illegal drugs, controlled substances, or intoxicants. The term "controlled substance" as used in the policy
means any narcotic drug, hallucinogenic drug, amphetamine, barbiturate, marijuana, or any other controlled substance,
as defined in Schedules I through V of Section 202 of the Controlled Substances Act, 21 U.S.C. 812, and as further defined
by regulation 21C.F.R1208.01 et seq. The possession or use of marijuana is illegal under federal law, notwithstanding the
provisions of the Compassionate Use Act (California Health & Safety Code 11362.5) or California Proposition 64
(Marijuana Legalization). These state laws have no legal effect under federal law.
NOTIFICATION OF CONVICTIONS
Any student who is convicted of a criminal drug violation for possession or sale of illegal drugs or controlled substances
while receiving federal student aid may jeopardize future federal financial aid eligibility. In the event that any student is
convicted for such an offense, the completion of an acceptable drug rehabilitation program is required forfuture federal
financial aid eligibility. Any student who is convicted of a criminal drug violation must notify the institution in writing
within ten calendar days of the conviction. Students may additionally limit their potential for employment based on
industry standards.
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SEARCHES
Entering the organization's property constitutes consent to searches and inspections. If an individual is suspected of
violating the Alcohol and Drug Abuse Prevention Policy, he or she may be asked to submit to a search or inspection at any
time. Searches can be conducted of backpacks, purses, bags, desks, and workstations.
CONSEQUENCES
Students: InterCoast Colleges prohibit the unlawful possession, use or distribution of illicit drugs, alcohol, and controlled
substancesby students and employees on its property or as part of any of its activities. one of the goals of our Alcohol
and Drug Abuse Prevention Policy Is to encourage students to voluntarily seek help with alcohol and/or drug problems.
If, however, an individual violates the policy, the consequences are serious. In the case of students, if the student violates
the Alcohol and Drug Abuse Prevention Policy, the student will be subject to disciplinary action such as removing the
student from class, suspension, and/or termination, and may be required to enter appropriate counseling. Student may
be required to submit letters of reflection (assignments or assigned research based on their topic of offense, or written
responses to questions asked, and/or apology statements/letter). While on suspension or expulsion, students will not be
allowed on campus or clinical sites and will not be allowed to attend school events. Nothing in this policy prohibits the
student from being disciplined or discharged for other policy violations. Students who wish to appeal a decision made
under this policy can follow the appeals procedure outlined in the school catalog. Any student who is involved with the
unlawful possession, use or distribution if illicit drugs, alcohol, or controlled substances may besubject to referral for
prosecution for violations of applicable local, State, or Federal laws. Federal and state sanctions for illegal possession of
controlled substances can range from up to four years imprisonment and up to $20,000 In fines for each offense.
Under federal laws, possession of illegal drugs may result in sanctions of not less than five years and up to life
imprisonment.
RETURN -TO -SCHOOL AGREEMENTS
Following a violation of the Alcohol and Drug Abuse Prevention Policy, a student may be offered an opportunity to
participate in appropriate counseling. In such cases, the student must sign and abide by the terms set forth Ina Return -
to -School Agreement (RTS) and clearance from the counseling professional as acondition of continued education.
ASSISTANCE
InterCoast Colleges recognizes that alcohol and drug abuse and addiction are treatable illnesses. We also realize that
early intervention and support improve the success of rehabilitation. To support our employees, ourdrug-free workplace
policy:
• Encourages students to seek help if they are concerned that they or their family members may have a drug and/or
alcohol problem.
• Encourages students to utilize the services of qualified professionals in the community to assess the seriousness of
suspected drug or alcohol problems and identify appropriate sources of help.
• Ensures the availability of a current list of qualified community professionals. The ultimate financial responsibility
for recommended treatment belongs to the student.
CONFIDENTIALITY
All information received by the organization through the Alcohol and Drug Abuse Prevention Policy is confidential
communication. Access to this information is limited to those who have a legitimate need to know in compliance with
relevant laws and management policies.
InterCo,W Colleges Schv,1l r a[nktg 48 1 Page
SHARED RESPONSIBILITY
A safe and productive drug -free workplace is achieved through cooperation and shared responsibility. Both employees
and studentshave important roles to play. All employees and students are required to not report to work/school or be
subject to duty while theirability to perform job duties is impaired due to on- or off -duty use of alcohol or other drugs,
In addition, students are encouraged to:
• Report dangerous behavior to the Campus President.lt is the Campus President's responsibility to:
• Inform students of the drug -free workplace policy.
• Observe student performance,
• Investigate reports of dangerous practices.
• Document negative changes and problems in performance.
• Counsel students as to expected performance improvement.
• Clearly state consequences of policy violations.
COMMUNICATION
Communicating our Alcohol and Drug Abuse Prevention Policy to employees and students is critical to our success. To
ensure allstudents are aware of their role in supporting our Alcohol and Drug Abuse Prevention Policy:
• All students will receive a written copy of the policy in the student catalog.
• All students will review the policy in the admissions process.
• The policy will be reviewed in orientation sessions with new students.
• All students will receive an update of the policy,
• Student education about the dangers of alcohol and drug use and the availability of help will be provided to all
students.
i Every staff and faculty member will receive training to help him/her recognize and manage students with alcohol
and other drug problems.
POLICY REVIEW AND EFFECTIVENESS -- -- — --- — --- -- — ----
In an effort to maintain biennial review materials effectively, InterCoast Colleges will keep such materials at a centralized
location viathe Corporate Administrative Office. Materials may include, but not limited to, departmental trainings on
alcohol and drug education, annual notifications, biennial policies review and updates, and employee/student disciplinary
sanctions.
POTENTIAL HEALTH AND BEHAVIORAL RISKS
ALCOHOL: Inattentive, accident prone, undependable, excessive drinking at meetings or lunches, absenteeism, tardiness.
AMPHETAMINES: Erratic production, interpersonal problems, excessive use of medical benefits, absenteeism, tardiness.
COCAINE: Mood swings that cause problems with other employees, inconsistent performance, possibly selling drugs at
work and/orstealing from employer, absenteeism, tardiness.
MARIJUANA: Loss of short-term memory, slowed responses, sleepiness, difficulty concentrating, erratic production,
frequent tripsto isolated areas,
OPIATES: Unable to think clearly, loss of interest in physical appearance, possibly selling drugs at work and/or, stealing
fromemployer, and low motivation.
PCP: Bizarre behavior, disoriented, impaired speech, accident-prone. Unable to perform functionality.
FACTS ON DRUG ABUSE
Substance abuse can cause very serious health and behavioral problems, including short -and long-term effects upon both
the body (physiological) and mind (psychological), as well as impairment of learning ability, memory, and performance.
Chronic health problems may arise from long-term abuse, and acute, traumatic reactions may arise even from one-time
or moderate use.
491 P;.w, Inisrt ua>t ( Scnuul Cal.A,g
In addition to the toxicity of specific drugs, mixing drugs can compound toxic effects. Illegal, "counterfeit" or "designer"
drugs maybe toxic, contaminated, or have impurities causing poisoning, and can be lethal. Acute health problems may
include heart attack, stroke, and sudden death (even first-time use of cocaine or GHB). Long-term effects include heart
and/or lung damage, high bloodpressure, blood vessel leaks in brain, brain cell destruction, permanent memory loss,
infertility, impotency, immune system impairment, kidney failure, and cirrhosis of the liver.
Human Immunodeficiency Virus (HIV or AIDS), sexually transmitted disease, rape, unwanted pregnancy, injury, accidents,
and violence can result from substance abuse. Using alcohol or other drugs while pregnant can cause fetal damage, birth
defects, miscarriage and infant death. For additional information on health risks of substance abuse, see the website of
the National Institute on Drug Abuse, http://www.dr"gabuse.gov/consequences/
ADDICTION HELP PHONE NUMBERS
If a person would like to talk to someone outside of the school, they can call one of the numbers listed on this page or
call a hospitalor treatment center in their area by dialing information (411).
Independent Twelve Step Programs:
• Alcoholics Anonymous (AA) 800-970-9040 http://www.alcoholics-anonymous.org/
• Marijuana Anonymous 800-766-6779 http://www.marijuana-anonymous.org
• Narcotics Anonymous (NA) 916-732-2299 http://www.na.org/
• AI-Anon/Alateen 1-888-425-2666 http://www.al-anon.alateen.org
SAFETY POLICIES
Campus safety and security are important issues at InterCoast. Our goal is to provide students with a safe environment
in which to learn and to keep students, parents, employees and the public well informed about campus security. The
Jeanne Clery Disclosure ofCampus Security Policy and Campus Crime Statistics Act, or Clery Act, requires institutions of
higher education to record and report certain information about campus safety, including the number of incidents of
certain crimes on or near campus.
— - Each year InterCoast prepares this report to comply with the Clery Act. The full text of this report can be located on the ---
InterCoastweb site at www.intercoast.edu, This report Is prepared in cooperation with the local law enforcement
agencies around our campuses. Each year notification is made to all enrolled students and employees that provides the
web site to access this report. Copies of the report may also be obtained in person from the Campus President or by
calling 818-672-2100. All prospective employees may obtain a copy from the Business Office, website:
www,intercoast.edu, or by calling 818-672-2100.
EMERGENCY RESPONSE AND EVACUATION PROCEDURES
Notification of Campus Emergencies: InterCoast will, without delay and upon confirmation of a significant emergency or
other dangerous situation involving an immediate threat to the health or safety of students or employees occurring on
or affecting thecampus, use any one or a combination of several methods to notify as many people as possible in a timely
manner. InterCoast students, faculty and staff may use the institution's internal intercom system or opt to receive text
and/or e-mail emergency notifications.
InterCoast Authorities may delay notification in cases in which, In the professional judgment of responsible authorities,
immediate notification would compromise efforts to assist victims or to contain, respond to or otherwise mitigate the
emergency. InterCoast will evaluate the circumstances of an event and will assign the appropriate priority based on safety
considerations for life, propertyand environment, in that order. In -progress events will generally take priority over events
that have just occurred or that have occurred at some earlier point In time. Actual, occurring events will generally take
priority over similar events that may potentially occur in the future. The content and scope of the notification will be
determined at the earliest possible point in an event, and the notification may be initiated by the Campus President, Staff
or Faculty, as determined by the particular circumstances. The scope ofthe notification — who/which segments of the
community will be notified— will be determined by the same people, and will reflect the nature and scope of the event.
An event contained in a small area or a single room will likely dictate a smaller scope of notification than would an
uncontained or dynamic event. Subsequent notifications to the larger community will generally be made by the Campus
President.
50 1 Page
inleICU 'It Coiiegws Sr h, nl'otalcg
WHAT TO DO IN AN EMERGENCY
VIOLENT CRIMES
If you are being threatened with physical harm, call 9-1-1.
MEDICAL EMERGENCIES
If you or someone else is facing a medical emergency, call 9-1-1.
FIRE
If you detect smoke or a fire, call 9-1-1 immediately.
Your worst enemy in a fire is time. You may have only seconds (not minutes) to evacuate a building once the alarm has
sounded.
• Leave the building immediately once the alarm activates.
• Do not spend time looking for particular items such as backpack, purse, or phone.
• Unlock and close the door to the classroom or office from which you exit.
• Do not search for others within the building.
• Meet at the campus designated area once you have evacuated the building.
EARTHQUAKE
• If an earthquake strikes take cover immediately under a sturdy object.
Be prepared to move with the object and, if possible, grab the object.
i Cover your head, neck and face to the fullest extent possible.
• Stay away from, to the fullest extent possible, windows and items that might fall.
• Do not attempt an evacuation during the earthquake.
• Once the shaking stops; evacuate and remain prepared foraftershocks.
• Do not move seriously injured individuals.
• Provide search and rescue personnel with the last known location of any missing victim.
• Once outside seek open areas away from power lines, buildings and objects that might fall.
WINTER STORMS
• Pay attention to weather reports and warnings of freezing weather and winter storms.
• Listen for emergency information and alerts.
• Sign up for your community's warning system. The Emergency Alert System (EAS).
• Be prepared for winter weather at home, at work and in your car. Create an emergency supply kit for your car.
Include jumper cables, sand, a flashlight, warm clothes, blankets, bottled water and non-perishable snacks.
• Keep a full tank of gas.
LOCKDOWN
A "lockdown" is a form of "sheltering -in -place" that is a temporary technique utilized to limit human exposure to an
apparent life- threatening, hostile or hazardous situation or threat. When a lockdown is declared by local police or a
campus official, occupants ofany building within the impacted area are to remain in their respective spaces locking all
doors and windows not allowing entry or exit to a secured area until the "all clear" confirmation has been given.
Individuals may be required to move to a safe location if they are immediately adjacent to the life -threatening or
hazardous situation (e.g. shooter, bomb threat, etc.). In all cases, individuals must follow directions of local law
enforcement officials.
Examples of life -threatening or hazardous situations that may require a campus lockdown include, but are not limited to:
• Someone has a gun or weapon on campus or there is an active shooter or shots are heard on campus
• Serious crime that is actively occurring on campus (e.g.: homicide, hostage situation, aggravated assault, robbery
with a deadly weapon, sexual assault, etc.)
• Serious crime committed in close proximity to the campus or a campus building (e.g.: homicide, hostage situation,
aggravated assault, robbery with a deadly weapon, sexual assault, etc.)
51 1 faze lm rO IU't Collegu, School Catalog
Initiation of Lockdown Procedure
If the risk assessment determines the need to secure a building or buildings to protect the campus community and to
prevent an escalation of the emergency, the local law enforcement officials or campus president or designee will give the
order to Lockdownspecific areas or the entire campus.
Notice that a Lockdown has been issued will be broadcast over the college's telephone intercom or by other appropriate
means.
Lockdown Procedure
• All campus buildings are to be locked to prevent entrance from unauthorized persons.
• Follow instructions and try to remain calm;
• Close and lock all doors immediately, turn off lights, and take coverto protect yourself. If it is not possibleto lock the
doors, place furniture and equipment in front of them to barricade them. Some doors open out into the corridor. In
this situation,use whatever means possible to try to restrict entry to the room, including placing furniture and
equipment in front of the door, or using a belt or other item to tie the door handle to something stable.
• Close blinds and drapes for concealment.
• Put cell phones on vibrate, and if communication is needed, use text messaging only.
• Remain under lockdown until advised by campus official or Law Enforcement Personnel that the crisis has been
resolved.
• Utilize the school's "card" notification system to indicate to officials that there are people in the room or office and
that they are sheltering in place.
• Move to the point in the room that is most distant from a door entering the room from the outside or from a
corridor/hallway. Do not huddle but spread out.
• Staff members are to remain in their offices, or a secure area, preferably without windows, with the door locked or
barricaded, where possible.
Faculty members are to remain in their classroom or office with the doors locked or barricaded, where possible.
• If an assailant entersthe room anclyou are notabletofloe, consider throwing items at the personto Inhibit progress.
• Remember that every emergency situation is different, and you always should use your best instincts.
PERSONAL PROPERTY
Students are asked to monitor all of their own personal property such as laptops, tablets, Chrome book, backpacks, books,
wallets, purses and other personal Items, as the school is not responsible for lost or stolen property.
GUESTS POLICY
Students are welcome to bring guests to tour the school during the school's normal hours of operation with approval of
the CampusPresident. Guests are asked to sign in at the reception desk.
COMPUTER LABORATORY USE
InterCoast Colleges maintains a computer laboratory and is available to all students during non-scheduled class usage
hours. Students are expected to demonstrate proper use of the computer equipment at all times. Any inappropriate uses
of computer equipment including, but not limited to the Inappropriate downloading of programs or materials from the
internet and/or other mistreatment and unauthorized use of equipment will not be tolerated. No smoking, eating, or
drinking is permitted at any time in the computer laboratory.
IntcrCoasL Colleges School Catalog 52 1 Fage
STUDENT GRIEVANCE PROCEDURES
Adherence by all parties to the Code of Professional Behavior is required at all times during the grievance process
NOTE: The student grievance procedures set forth below do not apply to complaints of alleged discrimination. Please see
the College's Notice of Non -Discrimination, Anti -Harassment Policy and Campus Sexual Misconduct Policies & Procedures
GuidanceMemorandum, above, for more information about the reporting and adjudication of such grievances.
FIRST STEP: Students who encounter difficulties, problems, or have complaints should, either orally or in writing, request
anindividual conference with the instructor orstaff member to discuss the matter within 48 hours of the incident.
SECOND STEP: If a satisfactory resolution to the problem is not reached, the aggrieved party should make an appointment
to speakwlth the Program Director. If there is no Program Director, the aggrieved party should meet with the Campus
President,
THIRD STEP: If the second step has not resolved the grievance within 3 days of the first step, the aggrieved party may
present to the corporate office, in writing, all facts of the grievance using the available link on the school website. Student
Grievance Form Link or by sending an email to presidenteintercoast edu
Within 14 calendar days upon receipt of the written information, the Campus President will schedule a Grievance
Committee hearing. The time of the meeting will be communicated in writing to all parties. The Committee will consist
of the Campus President,a member of the corporate staff, and three staff or faculty members not involved with the
incident in question.
All persons, or their representatives, involved with the incident must be present at the time of the meeting. All parties
involved will be given the opportunity to discuss the grievance. The Grievance Committee will excuse all parties involved
in the grievance and immediately review and conclude the case. The decision of the Committee will be communicated to
those involved in the incident within 14 days. The Committee's decision is final.
No retaliation of any kind shall be taken against a student for participating in the complaint or grievance process. These
procedures shall also protect data privacy rights. The college maintains a record of all complaints and grievances filed
and are collected and archived in the Vice President of Compliance Office.
Complainants who have exhausted all complaint and grievance procedures provided under this policy and who seek
further resolution or appeal may contact the School President in writing by email presidentPintercoast edu.
Students who are still unable to resolve their complaint with the school may file a formal written complaint with:
State Agency:
Bureau for Private Postsecondary Education
(BPPE)
1747 North Market Blvd, Suite 225
Sacramento, CA 95834
Phone: (888) 370-7589
Fax:916-263-1897
Accrediting Agency:
Accrediting Council for Continuing Education and
Training (ACCET)
In writing via the online form on the ACCET website
(https://accet.ore/about-us/contact-us)
53 1 Page hoer( oa�1 Colleges School Cxl vlog
GRADUATE EMPLOYMENT ASSISTANCE SERVICES
InterCoast Colleges offers job placement assistance for all students upon graduation at no additional charge; however,
no guarantee of job placement, level of anticipated income, or wage rate is made or implied. InterCoast employs a Career
Services Coordinator to assist graduates in contacting companies in order to secure employment. The Career Services
Coordinator acts as a liaison between students and the employment community. Employment assistance efforts require
both the graduate and institution to work hand in hand in the efforts. The graduate is expected to work diligently to
secureemployment, utilizing the career development training, soft skills training, and technical skills training received.
Graduates are encouraged to begin their employment search activities during externship and/or clinical internship
training or within the last six weeks of schooling if applicable.
Many students obtain employment without the assistance of the Career Services staff; however, the institution is
available to assist eligible graduates at any time. All graduates will be provided placement assistance unless they are not
eligible (as noted below) and/or if the graduate has submitted a valid student waiver of placement assistance. Graduates
waiving placement assistance may later resume placement assistance by notifying the Career Services Department that
they again wish to be placed in an active job seeking status.
Successful job search is dependent upon a self-confident and well -prepared applicant with a well -planned strategy, and
the CareerServices Coordinator will assist in this effort. The Career Services Coordinator will work with each graduate
until he/ she is placed, assuming cooperation on the part of the graduate. The CareerServices Department staff provides
employment assistance to graduates to find employment opportunities in their career fields, matching their training,
capabilities, and experience.
In order for graduates to be eligible for employment assistance, and in order to effectively utilize career services,
graduates must:
1, Search for employment in a job that utilizes the skills and knowledge learned in their program of study, (Training
Related Employment) or maintain a position with their current employer that results in a training -related increase in
responsibility, increase in pay, or promotion with that current employer.
2. Graduates must submit a completed and acceptable resume to the Career Services Coordinator. This resume must
besubmitted in electronic form to the campus career services coordinator email address.
3. The Career Services Department must receive timely updates from graduates on any change in name, address,
telephone number, email, and social media. Additionally, the institution must be advised in writing of any changes in
employment status or if graduate is temporarily unavailable for interview activity due to vacation or otheractivity.
4. Graduates must maintain email and telephone contact with the Career Services Department at least twice weekly
during the active job search period. If an appointment is made with an employer or with the CareerServices Coordinator
and it cannot be kept, an immediate call to the employer and/or institution must be made.
5. Graduates should maintain a log of all job search activity and it is recommended that they keep the log current and
suggested that they submit the activity weekly to the email noted above to receive feedback on theirjob search.
e. Graduates must notify the Career Services Coordinator of the results of all Interviews. Graduates agree to inform
the school of any job acceptances, regardless of how the employment was secured.
Graduates must complete an exit interview with all departments, including financial aid (if applicable), student services,
career services, education, and must meet with the Campus President. It is suggested that the student schedule the
appointment to meetwith the various department staff so that the exit is completed within one week following the last
date of attendance.
InterCoast Colleges Scho:N Cat a] OF 54 1 Page
INTERCOAST
INTERCOAST
COLLEGES
Not all programs are available at all locations.
$$ � i'a Ye Inp,;.i: b�ui f},Ilcyes �c4ionl Gilaloe.
AAS DEGREE BUSINESS ADMINISTRATION
Offered Online Only I High School Diploma or GED Required
PROGRAM DESCRIPTION
The emphasis of this program is placed on courses which enable the student to gain theoretical knowledge important for working in the field and to
apply concepts to meet their occupational objectives. Upon completion of all requirements the student will be awarded an AAS (Associates In Applied
Sciences) Degree.
The Associate in Applied Science Business Administration program provides graduates with the necessary skills to succeed in today's business world.
Areas of study include accounting, economics, finance, human resource management, marketing, basic computer operations and businesslaw.
PROGRAM OBJECTIVES
The program prepares individuals to plan, organize, direct, and control the functions and processes of a firm or organization. Includes instruction in
management theory, human resources management and behavior, accounting and other quantitative methods, marketing, and business decision -
making
OCCUPATIONAL OBJECTIVES
The program provides graduates with both entrepreneurial skills for those who prefer to run their own businesses and organizational skills forthose
who wish to work in larger corporate organizations. The program's goal is to prepare students to pursue supervisory and managerial positions in
financial institutions, government, transportation, small businesses, manufacturing, insurance, and retailing.
DEGREE REQUIREMENTS
COURSE TITLE/NUMBER
LECTURE HOURS
LABORATORY
HOURS
INTERNSHIP
HOURS
TOTALACADEMIC
HOURS&CREDITS
CLOCK
CREDIT
CLOCK
CREDIT
CLOCK
.CREDIT
CLOCK
CREDIT
PRO100 Professional Development
60
4
30
1
0
0
90
5
BUS1001ntro to Computer Applications
60
�4
30
1
0
0
90
5
BUS102 Business Communications
60
4
30
1
0
0
90
5
BUS103 Business Law
60
4
30
1
0
0
90
5
BTA113 Human Resources Fundamentals
60
4
30
1
0
0
90
5
BTA114 Human Rasource Management
60
4
30
1
0
0
90
5
BTA115 Intro to Information Technology
60
4
30
1
0
0
90
5
CA112 Introduction to Accounting
60
4
30
1
0
0
90
5
BUS110 Marketing Principles
45
3
0
0
0
0
45.
3
BUS106 Accounting II
45
3
0
0
0
0
45
3
BUS108 Small Business Management &
Entrepreneurship
45
3
0
0
0
0
45
3
GENERALEDUCATIONCOURSES-
5 Required (15,Credits)
MAT101 College Mathematics
45
3
0
0
0
0
45
3
BUS107 Mlcroeconomlcs
45
3
0
0
0
0
45
3
BUS111 Personal Leadership
45
3
0
0
0
0
45
3
ENG101 English Composition
45
3
0
0
0
0
45
3
PSY101 Principles of Psychology
45
3
0
0
0
0
45
3
TOTALS -
840
56
24
88
Q.
0
1080
64`.
1080 HOURS
MAXIMUM STUDENT/TEACHER RATIO
CLASSROOM/LAB EQUIPMENT AND SUPPLIES
CIP CODE: 52,0201
LECTURE-45:1 LAB-24:1
Tables and chairs, White Boards, Projector, Appropriate
posters, charts and handouts. Computer lab with
computers and printer available to all programs.
SOC - O*NET: 13-1199
64 WEEKS TO COMPLETE
PROGRAM -SPECIFIC EQUIPMENT AND SUPPLIES
No specialized laboratory equipment required.
nterCoast Colleges School Catalog 561 Page
AAS DEGREE CYBER SECURITY
High School Diploma or GED Required — Offered as Hybrid or Fully Online
PROGRAM DESCRIPTION
The emphasis of this program is placed on courses which enable the student to gain theoretical knowledge important for working in the field and to
apply concepts to meet their occupational objectives. Upon completion of all requirements the student will be awarded an AAS (Associates in Applied
Sciences) This degree provides the necessary knowledge for career -relevant industry certifications In cyber security Emphasis Is placed on courses
which enable the student to gain theoretical knowledge important for working in the field of information security. Upon completion of all
requirements the student will be awarded a Certificate In Cyber Security. The Cyber Security program provides graduates with the necessary skillsto
succeed In today's business, banking and defense world. Areas of study include cybercrime, ethical hacking, network security as well as digital
forensics and security compliance legal issues.
PROGRAM OBJECTIVES
The program prepares Individuals to plan, organize, direct, and secure the virtual connections of a firm or organization. Students will learn to
troubleshoot computer, operating systems, network switches and routers. The learner will also attain foundational skills in cyber defense to
investigate, detect, and quarantine malware and be prepared for optional industry certification testing in A+, N +, S+, Linux/Kali Llnux, ECH-Certified
Ethical Hacking, Risk Management CASP+, and Pen -Testing. The program prepares students to plan, Implement, upgrade, or monitor security
measures for the protection of computer networks and information. The graduate may ensure appropriate security controls are In place that will
safeguard digital files and vital electronic Infrastructure. The graduate may also respond to computer security breaches and viruses.
OCCUPATIONAL OBJECTIVES
The program provides graduates with knowledge to work In Information security governance, network intrusion forensic investigator as well as
understanding the chain of custody for recording a digital cyber breach. The student will learn both hard and soft skills needed for this booming
career. Typical job titles include Data Security Administrator, Information Security Officer, Information Security Specialist, Information Systems
Security Analyst, Information Systems Security Officer, Information Technology Security Analyst (IT Security Analyst), Information Technology
Specialist, Network Security Analyst, Security Analyst, Systems Analyst.
DEGREE REQUIREMENTS
COURSE TITLE/NUMBER
LECTURE
HOURS
CLOCK CREDIT
LABORATORY
HOURS
CLOCK CREDIT
INTERNSHIP
HOURS
CLOCK CREDIT
TOTAL ACADEMIC
HOURS&CREDITS
CLOCK CREDITS
PC101 Hardware Security
30
2
60
2
0
0
90
4
PC102 Software Security
30
2
60
2
0
0
90
4
NET101 Network Security
30
2
60
2
0
0
90
4
NET102 Securing Network Firewalls
30
2
60
2
0
0
90
4
CYB101 Securing Threats, Attacks & Vulnerabilities
30
2
60
2
0
0
90
4
FCEH2O1 Certified Ethical Hacking
30
2
60
2
0
0
90
4
LIX201 Kali-Linux Security
30
2
60
2
0
0
90
4
CY6102 Advanced Security Essential & Malware
30
2
60
2
0
0
90
4
PEN201 Penetration Testing Attacks & Exploits
30
2
60
2
o
0
90
4
PEN202 Implementing Penetration Testing Tools
30
2
60
2
0
0
90
4
ISICP301 Certified Information Systems Security
Pro-CISSP
30
2
60
2
0
0
90
4
ISPP301 Risk Analysis
30
2
60
2
0
0
90
4
GENERAL EDUCATION COURSES-
5Required 15 Credits
MAT101 College Mathematics
45
3
0
0
0
0
45
3
ENG101 English Composition
45
3
0
0
0
0
45
3
PSY101 Principles of Psychology
45
3
0
0
0
0
45
3
BUS111 Personal Leadership
45
3
0
0
0
0
45
3
PRO100 Professional Development
45
3
0
0
o
0
45
3
TOTALS
585
39
- 720
24
0
0
1305
63
1305 HOURS
MAXIMUM STUDENT/TEACHER RATIO
CLASSROOM/LAB EQUIPMENTAND SUPPLIES
Tables and chairs, White Boards, Projector. Computer lab
withcomputers and printer available to all programs.
CIP CODE: 11.1003
LECTURE-45:1 LAB-24:1
SOC - O*NET: 15-1122
68 WEEKS TO COMPLETE
PROGRAM -SPECIFIC EQUIPMENT AND SUPPLIES
No specialized laboratory equipment required.
571 I ts:e Inlert.'naa t blte_es School (.at:Jn.•
AAS DEGREE SUBSTANCE USE DISORDER COUNSELING
High School Diploma or GED Required
PROGRAM DESCRIPTION
The emphasis of this program is placed on courses which enable the student to gain theoretical knowledge important for working In the field and to
apply concepts to meet their occupational objectives. Upon completion of all requirements the student will be awarded an AAS (Associates In Applied
Sciences) Degree. This program provides the necessary knowledge, skill and attitude development needed to be effective in the treatment of alcohol
and other drug dependency and abuse. The program is designed to provide students that do not have prior experience in the field of Alcohol and
Drug Counselingwith a competency based educational program that meets the requirements for becoming an addiction counselor and provides the
foundation forcontinuing education in counseling. General Education courses offered online.
PROGRAM OBJECTIVES
The program's goal is to provide the alcohol and drug treatmentfield with knowledgeable and skilled counselors.
OCCUPATIONAL OBJECTIVES
The objective is to meet the requirement and demand for certified counselors, secure employment, and provide the student with possible
advancement opportunities. Although field experience Is required before becoming certified, this course exceeds the didactic and supervised
fieldwork internship requirement standards of the California Consortium of Addiction Programs and Professionals (CCAPP) for future certification.
For further details in receiving certification in the field of recovery and obtaining field credentials through CCAPP please visit their web-slte at
htti)s,//wwvv.ccapI2.us Graduates applying for future CADC-1 credentials must have achieved a grade of "C" or better in all core modules.
nFr RFP RFEIIIIRFMENTS
COURSE TITLE/NUMBER
LECTURE
HOURS
LABORATORY
HOURS
INTERNSHIP
HOURS
-TOTALACADEMIC
HOURS &CREDITS
-FLOCK
CREDIT
CLOCK
CREDIT
CLOCK
CREDIT
CLOCK
.CREDIT
AOD122 Intro & Overview of AOD
45
3
0
0
0
0
45
3
AOD123 Law &Ethics for SUD Counselors
45
3
0
0
0
0
45
3
AOD124 Physiological Effects of AOD
45
3
0
0
0
0
45
3
AOD125 Pharmacology
45
3
0
0
0
0
45
3
AOD126 Counseling Competencies. _. ...._— _ ___..
__45_
3
0.
0.
__0_.
0 __..
_45....
3 _.
AOD127 Case Management
45
3
0
0
0
0
45
3
AOD128 Personal Counseling Skills
45
3
0
0
0
0
45
3
AOD129R Group Counseling
15
1
60
2
0
0
75
3
AOD131 Family Dynamics
45
3
0
0
0
0
45
3
AOD13511 Clinical Practicum/Intervention & Prevention
15
1
70
2
0
0
85
3
AOD136 Professional & Personal Growth in Relapse & Recovery
1S
1
60
2
0
0
75
3
AOD137 Special Populations and Cultural Diversity in Substance Use
Disorder Treatment
45
3
0
0
0
0
45
3
MHT101 Community Mental Health
45
3
0
0
0
0
45
3
MHT102 Sexual Abuse, Trauma, Crisis Prevention & Intervention
45
3
0
0
0
0
45
3
MHT107 Psychiatric Rehabilitation Principles, Methodology &
Application
75
5
0
0
0
0
75
5
AOD138R Clinical Internship w/Supervision (34 hrs / week for 8
Weeks)
0
0
0
0
265
5
265
5
General Education Courses 5 Required (15 Credits)
BUS111 Personal Leadership
45
3
0
0
0
0
45
3
ENG101 English Composition
45
3
0
0
0
0
45
3
MAT101 College Mathematics
45
1 3
0
0
0
0
45
3
11Y101 Principles of Psychology
PSY102 Developmental Psychology
45
45
3
3
0
0
0
0
0
0
0
0
45
45
3
3
TOTALS
840
56
1 190
6
265
5
1295.,.
67
1295 HOURS CIP CODE: 51.1501 SOC - O*NET: 21-1011
MAXIMUM STUDENT/TEACHER RATIO LECTURE-45:1 LAB-24:1 68 Weeks to Complete
CLASSROOM/LAB EQUIPMENTAND SUPPLIES
charts and handouts. Computer lab with computers and printer available to all programs. No specialized laboratory equipment
PROGRAM -SPECIFIC EQUIPMENTAND SUPPLIES Tables and chairs, White Boards, Projector, Appropriate posters.
InterCoast Gillet,;es Rhecl Catalog 581 Page
ALCOHOL AND DRUG COUNSELING STUDIES
PROGRAM DESCRIPTION
This program provides the necessary knowledge, sklll and attitude development needed to be effective in the treatment of alcohol and other
drugdependency and abuse. The program is designed to provide students that do not have prior experience in the field of Alcohol a
nd DrugCounseling with a competency based educational program that meets certification standards in California. Offered online or on
ground. Upon completion of all requirements the student will be awarded a Certificate.
PROGRAM OBJECTIVES
This program will provide the needed education and training for those seeking a new and fulfilling career as a Drug and Alcohol Counselor,
OCCUPATIONAL OBJECTIVES
The objective is to meet the requirement and demand for certified counselors, secure employment, and provide the student with
possible advancement opportunities. Although field experience is required before becoming certified, this course exceeds the didactic and
supervised fieldwork internship requirement standards of both CAADE and the California Consortium of Addiction Programs and Professionals
(CCAPP) for future certification. For further details in receiving certification in the field of recovery and obtaining field credentials through
CCAPP please visit their web -site at httos://www.ccapp. us Graduates applying for future CADC-1 credentials through CCAPP must achieve a
grade of "C" or better in all core courses.
EDUCATIONAL REQUIREMENTS
COURSE TITLE/NUMBER
LECTURE HOURS
LABORATORYHOURS
INTERNSHIP
HOURS
TOTALACADEMIC
.HOURS &CREDITS
CLOCK
CREDIT
CLOCK
CREDIT
CLOCK
CREDIT
CLOCK
CREDIT
A00122 Intro & Overview of ADD
45
3
0
r 0
0
1 0
45
3
AOD123 Law & Ethics for SUD Counselors
45
1 3
0
0
0
0
45
3
AOD124 Physiological Effects of AOD
45
1 3
0
0
0
0
45
3
AOD125 Pharmacology
45
1 3
0
0
0
0
45
3
AOD126 Counseling Competencies
45
3
0
0
0
0
45
3
AOD127 Case Management
45
3
0
0
0
0
45
3
_.AO.D128 PersonaLCounseling Skills_..
__._. 45 _.....
3
0
_. 0. ___..
0
_. _0
_._45
3_.
AOD129R Group Counseling
15
1
60
2
0
0
75
3
A00131 Family Dynamics
45
3
0
1 0
0
1 0
45
3
AOD135R Clinical Practicum/Intervention
& Prevention
15
1
70
2
0
0
85
3
AOD136 Professional & Personal Growth in
Relapse & Recovery
15
1
60
2
0
0
75
3
AOD137 Special Populations and Cultural
Diversity in Substance Use Disorder
Treatment _
45
3
0
0
0
0
45
3
AOD138R Cllnlcal Internship w/Supervision
(34 hours per week for 8 weeks)
0
0
0
0
265
5
265
5
TOTALS
450.
30
190
6
265
5
905
41
905 HOURS CIP CODE: 51.1501 SOC -O*NET: 21-1011
MAXIMUM STUDENT/TEACHER RATIO LECTURE-45:1 LAB-24:1 44 WEEKS TO COMPLETE
This program prepares graduates to be an Alcohol & Drug Counselor: https:Hwww.onetonline.org/link/summary/21-1011.00
Credits earned upon graduating from this certificote program are 100% transferrable to the AAS Degree in Substance Use Disorder Counseling at
InterCoost Colleges.
CLASSROOM/LAB EQUIPMENT AND SUPPLIES
Tables and chairs, White Boards, Projector, Appropriate
posters, charts and handouts. Computer lab with
computers and printer available to all programs.
PROGRAM -SPECIFIC EQUIPMENT AND SUPPLIES
No specialized laboratory equipment required,
591 Pnyu lller('oast C'oll"es Schnal Cacdog
BEHAVIORAL HEALTH ASSISTANT
Offered Online Only
PROGRAM DESCRIPTION
This program provides the necessary knowledge, skill and attitude development needed to be effective in providing specific behavioral health services.
The Behavioral Health Assistant works with other social and human service providers in providing client services in a wide variety of fields, such as
psychology, rehabilitation, or social work, including support for families. May assist clients in Identifying and obtaining available benefits and social and
community services. May assist social workers and/or substance use disorder counselors with developing, organizing, and conducting programs to prevent
and resolve problems relevant to substance abuse, human relationships, rehabilitation, crisis intervention, case management, client advocacy, prevention,
education or dependent care. Upon completion of all requirements the student will be awarded a Certificate.
PROGRAM OBJECTIVES
This program will provide the needed education and training for those seeking a new and fulfilling career as a behavloral health assistant.
OCCUPATIONAL OBJECTIVES
The program's goal is to provide the mental health field with entry level, knowledgeable, and skilled assistants. The objective is to meet the requirement
and demand for co-occurring disorder specialists, secure employment, and provide the studentwith advancement opportunities. Typicaljob titles Include
Addictions Counselor Assistant, Advocate, Clinical Assistant, Residential Care Assistant, Social Services Aide, Social Services Assistant, Social Work
Assistant, Social Work Associate, Social Worker Assistant, Mental Health Assistant, Mental Health Peer Advocates, Peer Partners, Peer Specialists, Peer
Support, Parent Partners, Peer Employment Specialists, Peer Housing Specialists, Homeless Outreach, Peer Bridgers, Recovery Coaches, Wellness Outreach
Workers (WOW), Community Workers,
EDUCATIONAL REQUIREMENTS
LECTURE HOURS
LABORATORY
INTERNSHIP HOURS
TOTAL ACADEMIC
FINANCIALAID
HOURS
HOURS & CREDITS
UNITS.
Forpurposes of.
Title IV e n
COURSE TITLE/NUMBER
disburssementsts
disbursements
CLOCK
CREDIT
CLOCK
CREDIT
CLOCK
CREDIT.
CLOCK
CREDIT
FACREDIT
-PD10OB- Career -Development --
--45 --
3 - -
0 -
- 0 ---
0
0-
45-. -
3 -
1.5- -
BHS1001ntro to Social and Human
45
3
0
0
0
0
45
3
1.5
Services
BH5101 Interpersonal
45
3
0
0
0
0
45
3
1.5
Communications
AOD123 Law & Ethics for SUD
45
3
0
0
0
0
45
3
1.5
Counselors
AOD127 Case Management
45
3
0
0
0
0
45
3
1.5
BHS129 Group Counseling
45
3
0
0
0
0
45
3
1.5
AOD131 Family Dynamics
45
3
0
0
0
0
45
3
1.5
AOD136 Professional & Personal
15
1
60
2
0
0
75
3
2.5
Growth in Relapse & Recovery
AOD137 Special Populations and
Cultural Diversity in Substance Use
45
3
0
0
0
0
45
3
1.5
Disorder Treatment
BHS120 Peer Support -
20
1
40
1
0
0
60
2
2
Competencies of Practice'
8HS121 Community Health We
20
1
40
1
0
0
60
2
2
Strategies
MHT101 Community Mental Health
45
3
0
0
0
0
45
3
1.5
MHT102 Sexual Abuse, Trauma,
45
3
0
0
0
0
45
3
1.5
Crisis Prevention & Intervention
MHT107 Psychiatric Rehabilitation
Principles, Methodology &
75
5
0
0
0
0
75
5
2.5
Application
TOTALS
1 580
1 38
1 140
1 4
1 0
0
720
42
24
720 HOURS CIP CODE: 51.1502 SOC CODE: 29-2053 / O*NET: 21-1093.00
MAXIMUM STUDENT/TEACHER RATIO LECTURE-45:1 LAB-24:1 42 WEEKS TO COMPLETE
This program prepares graduates for the following occupation: Social & Human Services Assistant: https://www.onetonline.org/link/summary/21-
1093.00
In( erCoast Colleges Schocd Caielog 601 Page
BUSINESS OFFICE ADMINISTRATION
Offered Online Only
PROGRAM DESCRIPTION
This certificate program provides the necessary knowledge and skills to compete In today's business environment. The program is designed to
provide extensive "hands-on" training with today's most popular software programs Included in Microsoft Office programs. Basic office
administration skills are also Incorporated into the program including business communication, general office, customer service, human resources,
and business law. Upon completion of all requirements the student will be awarded a Certificate.
PROGRAM OBJECTIVES
This program is designed to teach students the necessary skills in mastering Microsoft Office programs such as Word, Excel, Access, PowerPolnt,and
Outlook. Business specialty skills such as typing, business communications, general office, customer service, and human resources are of primary
focus.
OCCUPATIONAL OBJECTIVES
Graduates will be qualified for entry-level positions in a wide variety of business, technical, industrial, professional, and government positions that
require these computer skills. Graduates will be qualified to seek employment in occupational titles orjob descriptions that include; Administrative
Assistant, Office Manager, Administrative Manager, Administrative Specialist, Administrator, Director of Operations, Administrative Coordinator,
Administrative Director, Administrative Officer.
EDUCATIONAL REQUIREMENTS
COURSE TITLE/NUMBER
LECTURE HOURS
LABORATORY HOURS
INTERNSHIP HOURS
TOTALACADEMIC
HOURS & CREDITS
CLOCK
CREDIT
CLOCK
CREDIT
CLOCK
CREDIT
CLOCK
CREDIT
PRO100 Professional Development
60
4
30
1 1
0
0
90
5
BUS1001ntro to Computer Applications
60
4
30
1
0
0
90
5
BUS102 Business Communications
60
4
30
i
0
0
90
5
BUS103 Business Law
60
4
30
1 1
0
0
90
5
BTA113 Human Resources Fundamentals
60
4
30
1
0
0
90
S
--BTA114 HumanResourceManagement --- -
60-- --
-.-. 4 --- -
30---
1 -..
--0
-._. 0-
-- 9o-
- — 5.
BTA115 Intro to Information Technology
60
4
30
1
0
0
90
5
CA112 Introduction to Accounting
60
4
30
1
0
0
90
5
TOTALS
480.
32
240
8
0
0
720
40 r.
720 HOURS CIP CODE; 52.0401 SOC CODE: 43.4160 / 0*NET: 43-6011.00
MAXIMUM STUDENT/TEACHER RATIO LECTURE-45:1 LAB-24:1 32 WEEKS TO COMPLETE
This program prepares graduates for the following occupation: Administrative Assistant: httos://www,onetonline.org/linklsummary/4`3-6011.00
CLASSROOM/LAB EQUIPMENT AND SUPPLIES
Tables and chairs, White Boards, Projector, Appropriate
posters, charts and handouts. Computer lab with
computers and printer available to all programs.
PROGRAM -SPECIFIC EQUIPMENT AND SUPPLIES
No specialized laboratory equipment required.
61I'a-z ImcrCra a r'ol lc« • _u �chonl Calalun
CYBER SECURITY SPECIALIST
High School Diploma or GED Required —Offered as Hybrid or Fully Online
PROGRAM DESCRIPTION
This certificate program provides the necessary knowledge for career -relevant industry certifications in cyber security Emphasis is placed on courses
which enable the student to gain theoretical knowledge important for working in the field of information security. Upon completion of all
requirements the student will be awarded a Certificate in Cyber Security, The Cyber Security program provides graduates with the necessary skillsto
succeed in today's business, banking and defense world. Areas of study include cybercrime, ethical hacking, network security as well as digital
forensics and security compliance legal issues.
PROGRAM OBJECTIVES
The program prepares individuals to plan, organize, direct, and secure the virtual connections of a firm or organization. Students will learn to
troubleshoot computer, operating systems, network switches and routers. The learner will also attain foundational skills in cyber defense to
investigate, detect, and quarantine malware and be prepared for optional industry certification testing. The program prepares students to plan,
implement, upgrade, or monitor security measures for the protection of computer networks and information. The graduate may ensure appropriate
security controls are In place that will safeguard digital files and vital electronic infrastructure. The graduate may also respond to computer security
breaches and viruses.
OCCUPATIONAL OBJECTIVES
The program provides graduates with knowledge to work in information security governance, network intrusion forensic investigator as well as
understanding the chain of custody for recording a digital cyber breach, The student will learn both hard and soft skills needed for this booming
career. Typical job titles Include Computer Technician, Data Security Administrator, Information Security Officer, Information Security Specialist,
Information Systems Security Analyst, Information Systems Security Officer, Information Technology Security Analyst (IT Security Analyst),
Information Technology Specialist, Network Security Analyst, Security Analyst, Systems Analyst.
EDUCATIONAL REQUIREMENTS
LECTURE HOURS
LABORATORY
INTERNSHIP
TOTALACADEMIC
HOURS
HOURS
HOURS&
CREDITS
COURSE TITLE/NUMBER
CLOCK CREDIT
CLOCK CREDIT
CLOCK CREDIT
CLOCK CREDIT
PC101 Hardware Security
30
2
60
2
0
0
90
4
PC102 Software Security
30
2
60
2
0
0
90
4
NET101 Network Security
30
2
60
2
0
0
90
4
NET102 Securing Network Firewalls
30
2
60
2
0
0
90
4
CYB101 Securing Threats, Attacks &
30
2
60
2
0
0
90
4
Vulnerabilities
PEN 201 Penetration Testing Attacks &
30
2
60
2
0
0
90
4
Exploits
PEN 202 Implementing Penetration Testing
30
2
60
2
0
0
90
4
Tools
CY3102 Advanced Security Essentials &
30
2
60
2
0
0
90
4
Malware
FCEH201 Certified Ethical Hacking
30
2
60
2
0
0
90
4
LIX201 Kali-Linux Security
30
2
60
2
0
0
90
4
TOTALS -
300
20
800
20
0
0
900
40
900 HOURS LIP CODE: 11.1003
MAXIMUM STUDENT/TEACHER RATIO LECTURE-45:1 LAB-24:1
SOC - O*NET: 15-1.122
40 WEEKS TO COMPLETE
Students must pass at least one of the following certification exams to qualify for graduation.
CompTIA A+220-1001 CompTIA Network+ (N10- CEH exam(312-50)
CompTIA A+220-1002 007) Cisco Academy CCNA CompTIA Linux+(XKO-004
CompTIA Pen Test+ (PTO- CompTIA SYO 501 S+
001)
CLASSROOM/LAB EQUIPMENT AND SUPPLIES
Tables and chairs, Printer, Whiteboard. Computer lab
withcomputers and printer available to all programs.
PROGRAM -SPECIFIC EQUIPMENT AND SUPPLIES
Student owned computer.
Inte<oasl Colleges School Clalog 62 1 Page
ELECTRICAL TRAINING PROGRAM
Hybrid Program
PROGRAM DESCRIPTION
The Electrical Training Program is designed to provide related training in the electrical trade that will give students the proper course work in safety,
Electrical Code, equipment, and knowledge of the trade. Instruction includes fundamentals of electricity and power distribution; basic trade
mathematics; national electrical code requirements; commercial, industrial, and residential wiring requirements, and other control theory and
fundamentals. Offered fully on ground or hybrid. Upon completion of all requirements the student will be awarded a Certificate.
PROGRAM OBJECTIVES
This program will provide an overview of electrical occupations, Including the training and the employment options available electrical industry.The
training will allow students the opportunity to train in a variety of settings in electrical trades and to develop leadership skills necessary for
managerial positions In the construction trades.
OCCUPATIONAL OBJECTIVES
The goal of this program is to prepare students for employment In any ofthe related areas of the electrical trade as an electrical trainee. This program
will provide an overview of electrical occupations, Including training and employment options available in the following areas: Safety ancIOSHA
Standards, Electrical wiring, Residential wiring, Commercial and industrial wiring. Graduates will be qualified for entry-level positions Ina wide varlety
of trade positions such as Electrical Helper, Electrical Trainee, Wirer, Apprentice, Journeyman.
EDUCATIONAL REQUIREMENTS
FINANCIAL AID
LECTURE HOURS
LABORATORY
INTERNSHIP
TOTALACADEMIC
UNITS.
HOURS
HOURS
HOURS
For purposes of
&CREDITS
Title IV
COURSE TITLE/NUMBER
eligibility &
disbursements
CLOCK
CREDIT
CLOCK
CREDIT
CLOCK
CREDIT
CLOCK
CREDIT
FA CREDIT
ATP1041ntro to Trades, Construction Math,
OSHA Safety & NEC
60
4
30
1
0
0
90
5
3
ATP105Jntro to Electrical Theory _&_.
_. _60
_
_.30
Conductors
4
_.1_ .
_0
_6_. _.
90 __.._.
5 -
3 _...
ATP106 Practical Applications of Electrical
Theory
60
4
30
1
0
0
90
5
3
ETP101 Residential Electrical Installations
60
4
30
1
0
0
90
5
3
ETP102 Commercial Electrical Installations
60
4
30
1
0
0
90
5
3
ETP103 Grounding, Bonding & Lighting
60
Systems
4
30
1
0
0
90
5
3
ETP104 AC Theory & Transformers
60
4
30
i
D
0
90
5
3
ETP105R Specialty Systems
60
q
30
1
0
0
90
5
3
ETP106 Motors & Motor Controllers
60
4
30
1
0
0
90
5
3
Generators, Emergency
Power stems, a d
Power Systems, and Photovoltaic
45
3
45
1
0
0
90
4
3
Installations
TOTALS
585
39
315
10
0
O
000
49
900 HOURS CIP CODE: 46.0302 SOC- O*NET: 47-2111
MAXIMUM STUDENT/TEACHER RATIO LECTURE-45:1 LAB-24:1 40 WEEKS TO COMPLETE GROUND
This program prepares graduates for the following occupation: Electrical Trainee https:l/www.onetorline.orgZlinkZsummaryL47-2111,00
CLASSROOM/LAB EQUIPMENT AND SUPPLIES: Tables and chairs, White Boards, Projector, Appropriate posters,charts and handouts. Computer lab
with computers and printer available to all programs.
PROGRAM -SPECIFIC EQUIPMENT AND SUPPLIES
Residential Application: 10OA/1P/3W Load Center, Commercial Application: 200A/208V/3P/4W Panel Board, FACP Application: Fire Alarm Control
Panel, Smoke detectors, Safety Disconnect Switch, Toggle Switches, Pull Station, Strobe, Audible horn, Horn/strobe, Fractional Horsepower AC
Motor, Fractional Horsepower DC Motor,AC Inverter Drive, Motor Starters, External Switches, Remote "Start/Stop' pushbutton station, Control
Circuit Transformer, Hack saws, Safety glasses, 120 Volt Power Duplex Receptacle, Supplies and tools required for student laboratory assignments,
Motor Kits, Wire strippers, Voltage Testers, multi -meters, Pliers, Screwdrivers, wrenches, clamps, levels, tape measures, Conduit pipe and benders,
Solar panel set ups
63 i Page
In0.-rt_oaa Gille;rce $shun! Catalog
HVAC TECHNICIAN
Hybrid Program
PROGRAM DESCRIPTION
The HVAC Technician Program is designed to prepare individuals to specialize in installing and maintaining heating and air-conditioning units in
residential homes, retail stores, and other buildings. Offered fully on ground or hybrid. Upon completion of all requirements the student will be
awarded a Certificate.
14.5
PROGRAM OBJECTIVES
This program will prepare students to apply technical knowledge and skills to repair, Install, service and maintain the operating condition of heating,
air conditioning, and refrigeration systems. The program includes instruction In diagnostic techniques, the use of testing equipment andthe principles
of mechanics, electricity, and electronics as they relate to the repair of heating, air conditioning and refrigeration systems.
OCCUPATIONAL OBJECTIVES
The goal of this program is to prepare students for entry level employment in any of the related areas of the trade such as Service Technician,
Heating, Ventilation, Air Conditioning Service Technician (HVAC Service Technician), Heating, Ventilation, Air Conditioning Technician (HVAC
Technician), Heating, Ventilation, Air Conditioning Installer (HVAC Installer), HVAC Specialist (Heating, Ventilation, and Air Conditioning Specialist),
H VAC Technicia n (Heating, Ventilation, and Air Conditioning Technician), Air Conditioning Technician (AC Tech ), Heating, Ventilation, Air Conditioning
Mechanic (HVAC Mechanic), HVAC Installer (Heating, Ventilation, and Air Conditioning Installer).
IDUCATIONAL REQUIREMENTS
FINANCIALAID
LECTURE HOURS
LABORATORY
INTERNSHIP
TOTAL
UNITS.
HOURS
HOURS
ACADEMIC
For purposes of
Yitla IV
CREDITS
eligibilty&
disbursements .
COURSE TITLE/NUMBER
CLOCK.
CREDIT
CLOCK
.CREDIT
CLOCK.
CREDIT
CLOCK
CREDIT
FA CREDIT
ATP1041ntro to Trades, Construction
60 _
4
_30
_1.._.
a-
0 _..
99.--.
-5--
-_3 _-
Math,OSHASafety&"NEC _---- --
ATP105 Intro to Electrical Theory &
60
4
30
1
0
0
90
5
3
Conductors
ATP106 Practical Applications of
60
4
30
1
0
0
90
5
3
ElectricalTheory
HVAC 101 Basic Refrigeration
6o
4
30
1
0
0
90
5
3
Components &Applications
HVAC 102 EPA608 Transition &
60
4
30
1
0
0
90
5
3
Recovery
HVAC 103 Heating Systems
60
4
30
1
0
0
90
5
3
HVAC 104 Air Conditioning and Heat
60
4
30
1
0
0
90
5
3
PumpSystems
HVAC105 Air Distribution &
45
3
45
1
0
0
90
4
3
Installation
TOTALS
465
31
255
9
0
0
720
39
24
720 HOURS CIP CODE: 47.0201 SOC-0*NET: 49-9021
MAXIMUM STUDENT/TEACHER RATIO LECTURE-45:1 LAB-24:1 32 WEEKS TO COMPLETE GROUND
This program prepares graduates for the following occupation: Heating, Air Conditioning, and Refrigeration Mechanics and Installers:
https://www,onetonline.org/link/`SLimmarv/49-9021,01
CLASSROOM/LAB EQUIPMENT AND SUPPLIES
Tables and chairs, White Boards, Projector, Appropriate
posters, charts and handouts. Computer lab with
computers and printer available to all programs.
PROGRAM -SPECIFIC EQUIPMENT AND SUPPLIES
HVAC type machines, Condensing units, Furnaces, Coils,
Multimeters, Air acetylene and OXY/acetylene torches, Various
refrigerants, Welding materials, Recovery units, Soldering
guns/copper tubing, Socket Sets, Combo Wrench Sets, Screwdrivers,
Various Pliers, Adjustable Wrenches, Cold Chisels, Ball Peen
Hammers, Slim Tapered Files, Putty Knifes, Wire Strippers, Flaring /
Swaging Kits, Mini Tube Cutters, Manifold gauges, w/ hoses, Valve
Core Removers, Pocket Thermometers, Inspection Mirrors, Service
Valve Wrenches, Safety Glasses, T/P Chart -Temperature & Pressure
Ink erCaaSt Colleges School CO talog 641 Pager
MEDICAL ASSISTANT
Hybrid Program
PROGRAM DESCRIPTION
This program is designed for those students who desire knowledge and skills in both administrative front office and clinical back office. The program
includes 180 hours of training in a medical facility. Offered fully on ground or hybrid. Upon completion of all requirements the studentwlll be awarded
a Certificate.
PROGRAM OBJECTIVES
The program Is designed to provide students with extensive and comprehensive training in body structure and the functions of the various body
systems. Students will develop a working knowledge of specimen collection and various laboratory procedures to Include Infection control, EKG,
injections, and sterilization. Students will also learn proper techniques in assisting in minor surgical procedures and preparation of patients for
diagnostic tests. Students will also be certified in CPR. Students will develop administrative skills such as patient scheduling, obtaining and
maintaining patient data, medical office bookkeeping, and insurance billing.
OCCUPATIONAL OBJECTIVES
Graduates will be qualified for entry-level positions in the medical field such as: Medical Assistant, front office and/or back office, InsuranceBilling,
EKG Technician, Medical Office Manager, Medical Office Bookkeeping Clerk, etc. (Program not approvedfor California Phlebotomy Certification)
EDUCATIONAL REQUIREMENTS
FINANCIAL AID
LECTURE HOURS
LABORATORY
EXTERNSHIP HOURS
TOTALACADEMIC
UNITS
HOURS
HOURS & CREDITS
For purposes of
Title IV eligibility
COURSE TITLE/NUMBER
disbursements
CLOCK
CREDIT
CLOCK
CREDIT
CLOCK
CREDIT
CLOCK
CREDIT
FA CREDIT
MA130 Medical Terminology / Law &
Ethics / Healthcare Communication
90
6
0
0
0
0
90
6
3
MA131 Anatomy & Physiology
90
6
0
0
0
0
90
6
3
MA132 Administrative Medical Assisting
& Career Development in Healthcare
30
2
60
2
0
0
90
4
3
MA133 Pharmacology & Medication
Administration
60
4
30
I
0
0
90
5
3
MA134 Phlebotomy & Clinical Lab Skills
30
2
60
2
0
0
90
4
3
I35 Radiology, EKC & Pulmonary
Testing
30
2
60
2
0
0
90
4
3
MA13Exams6 Clinical Procedures /,Specialty
30
2
60
2
0
0
90
4
3
MA137 Health Insurance/Medical
Recoda
60
4
30
1
0
0
90
5
3
MAI 17R Medical Assistant Externship
0
0
0 1
0
180
4
180
4
4
TOTALS
420
28
300
10 1
180
4
900
42
28
900 HOURS CIP CODE: 51,0801
MAXIMUM STUDENT/TEACHER RATIO LECTURE-45:1 LAB-24:1
SOC - O*NET: 31-9092
40 WEEKS TO COMPLETE
This program prepares graduates for the following occupation: Medical Assistant: https://www onetonline org/link/summary/31-9092 00
CLASSROOM/LAB EQUIPMENT AND SUPPLIES
Tables and chairs, White Boards, Projector, Appropriate
posters, charts and handouts. Computer lab with
computers and printer available to all programs.
PROGRAM -SPECIFIC EQUIPMENT AND SUPPLIES
Anatomical Models, Skeleton, Weight/Height Scale, Baby Scale, Digital
Thermometer, Otoscope/Ophthalmoscope, Blood Pressure Cuffs, EKG
Machine(s), Centrifuge, Laboratory equipment for urine and blood collection
and testing, Supplies for injection practice, Sharps disposal containers,
Hazardous waste disposal container, Examination table, Sterilization Unit
(Autoclave), Instruments for minor office procedures, Disposable supplies
commonly found in a doctor's office, Office Productivity Software, Doctor's
office exam room equipment, furnishing
65 1 Paac IntorCnast Callc�es S�houi C,llalog
PHARMACY TECHNICIAN
High School Diploma or GED Required - Hybrid Program
PROGRAM DESCRIPTION
This program is designed for those students who desire knowledge and skills in the career as a Pharmacy Technician or related position. Offeredfully
on ground or hybrid. Upon completion of all requirements the student will be awarded a Certificate.
PROGRAM OBJECTIVES
This is an instructional program that prepares Individuals to support pharmacists by providing assistance during patient consultation, counter
dispensing operations, and prescription preparation: keeping patient and related health record information; and by performing a wide range of
practice -related duties.
OCCUPATIONAL OBJECTIVES
Pharmacy Technician graduates must become licensed by the California Board of Pharmacy to qualify to work as a Pharmacy Technician in the state
of California. Students will need to fill out an application, complete a Live Scan, provide a current picture, produce official high school transcripts,
and submit to a drug screen and background check. Licensed graduates will qualify to work as an entry level Pharmacy Technician in both hospital
and retail drugstore pharmacies. Licensed or unlicensed graduates will be qualified for employment as a pharmacy clerk.
EDUCATIONAL REQUIREMENTS
FINANCIALAID
LECTURE HOURS
LABORATORY
EXTERNSHIP
TOTALACADEMIC
UNITS
HOURS
HOURS
HOURS&
For purposes of
CREDITS
Title IV
eligibility &
disbursements
COURSE TITLE/NUMBER
CLOCK
CREDIT
CLOCK
CREDIT
CLOCKJCREDITCLOCK
CREDIT
FACREDITPT248
Medical Terminology, Healthcare Law
90
6
0
00
6
3
& Ethics
PT241 Anatomy & Physiology
90
6
0
0
0
6
3
PT242 Career & Professional Development
30
2
60
2
0
4
3
PT243 Pharmacology
90
6
0
0
0
6
3
PT244 Pharmacy Compounding
30
2
60
2
0
4
3
PT245 Pharmacy Calculations
30
2
60
2
0
4
3
PT246 Sterile Product/Chemotherapy/
30
2
60
2
0
0
90
4
3
Hazardous Products Preparation
PT247 Procurement & Pharmacy Informatics
30
2
60
2
0
0
90
4
3
/ Inventory Control & Insurance Billing
PT226R Pharmacy Technician Externship 1
0
0
0
0
90
2
90
2
2
PT227R Pharmacy Technician Externship It
0
0
0
0
90
2
90
2
2
TOTALS
420
28
300
1 10
180
4
900
42
28
900 HOURS CIP CODE: 51.0805
MAXIMUM STUDENT/TEACHER RATIO LECTURE-45:1 LAB-24:1
SOC - O"NET: 29-2052
40 WEEKS TO COMPLETE
This program prepares graduates for the following occupation: Pharmacy Technician https://www.onetonline.org/link/summary/29-2052.00
To work as a pharmacy technician in California, you must possess and keep current a license as a pharmacy technician, This license does not require
additional testing. To apply for licensure, you must complete at least 240 hours of instruction as specified In section 1793.6 (c) of Title 16 of the
California Code of Regulations.
CLASSROOM/LAB EQUIPMENT AND SUPPLIES
Tables and chairs, White Boards/ Projector, Appropriate
posters. Computer lab with computers and printer available to
all programs.
PROGRAM -SPECIFIC EQUIPMENT AND SUPPLIES
Pill Counter, Oral Syringes, Mortar and Pestle, Conical Cylinders,
Graduated Cylinders, Spatulas, Pipettes, Beakers, Sterile Gloves,
Torsion Balance and Weights, Bottles with Child -Resistant Caps,
Hypodermic Needles and Syringes, Sharps Containers, Sterile Water
for Injection, Demo Dose Powder, Intravenous Bags, Laminar Flow
Hood
nrerCoasl Colleges stlm i Catalog 66 1 Page
COURSE DESCRIPTIONS
CORE COURSES
COURSE NUMBER: AOD122
COURSE NAME: ACID Introduction & Overview
PREREQUISITES: NONE
At the completion of this course the student will gain applicable knowledge of historical uses of alcohol and the
exploration/etiology of alcoholism. In addition, discussions will explore the history, current approaches, and controversies
involved in the treatment of alcoholism andnarcotic addiction/abuse.
COURSE NUMBER: AOD123
COURSE NAME: Law & Ethics for SUD Counselors
PREREQUISITES: NONE
Student will gain an understanding of state and national regulatory processes relevant to ethical conduct and practices within
the industry/profession.
COURSE NUMBER: AOD124
COURSE NAME: Physiological Effects of AOD
PREREQUISITES: NONE
At the completion of this course the student will be able to distinguish the body systems affected by alcohol use, abuse, and
dependence as well as identify illnesses and diseases primarily caused by or exacerbated by alcohol.
COURSE NUMBER: AOD125
COURSE NAME: Pharmacology
PREREQUISITES: NONE
At the completion of this course the student will be able to identify and classify various illicit and prescription drugs.
COURSE NUMBER, AOD12fi
COURSE NAME: Counseling Competencies
PREREQUISITES: NONE
This course is designed to provide a practical integrative approach to counseling. Students will learn both a theoretical and
practical knowledgebase for the entry-level AOD counselor. In addition to didactic lecture, each class will explore the basic
counseling micro skills via role-playing activities which involve active listening, paraphrasing and reflection of feelings, probing,
summarizing, confrontation, reframing, and normalizing. The student will also gain knowledge of the fundamental principles of
counseling and the counseling relationship.
COURSE NUMBER: AOD127
COURSE NAME: Case Management
PREREQUISITES: NONE
The student will gain knowledge of the fundamental principles of counseling and the counseling relationship. The student will
learn case management documentation requirements, reports and recordkeeping.
COURSE NUMBER: AOD128
COURSE NAME: Personal Counseling Skills
PREREQUISITES: NONE
At the completion of this course the student will gain applicable knowledge of counseling skills training, becoming a counselor,
an overview of skills training, understanding the counseling relationship, and attending to the client.
COURSE NUMBER: AOD129R
COURSE NAME: Group Counseling
PREREQUISITES: NONE
At the completion of this course the student will gain applicable knowledge of counseling theories, an overview of skills training,
understanding the counseling relationship, and attending to the client.
67 1 f'nt.c h�krCourt CUIIC_c' School Caulw
COURSE NUMBER: AOD131
COURSE NAME: Family Dynamics
PREREQUISITES: NONE
This course provides an understanding of the family dynamics in a chemically dependent family and the interventions which may
lead to recovery for family members. It provides a clear understanding of healthy functional families.
COURSE NUMBER: AOD135R
COURSE NAME: Clinical Practicum / Intervention & Prevention
PREREQUISITES: NONE
In this course students will prepare for the Clinical application of their education; students will assess their life areas for the
potential of burnout within the field of Alcohol/Drug Counseling and learn to recognize what causes them to be subject to
conditions that can lead to depletion or impairment in the workplace. Student will identify effective strategies to maintain self -
care and wellness, including Clinical Supervision, 12 Step Support Groups, psychotherapy, exercise, healthy diet, relaxation
techniques and time management. In addition, the studentwill learn and practice intervention and relapse theories and practical
application
COURSE NUMBER: AOD136
COURSE NAME: Personal and Professional Growth in Relapse and Recovery
PREREQUISITES: NONE
This course covers Group Therapy, Co -Occurring Disorders, Recovery Process, Relapse Prevention, and Support Groups (12-
Step Approach). In addition, the student will identify the various types of group counseling utilized in different modalities of
treatment. Students will have a working knowledge of counselors' Scope of Practice for their chosen field. Students will also
learn the Stages of Change and Motivational Interviewing. Students will learn effective communicators as counselors using
motivational interventions and approaches to move clients toward positive change. Students will become certified in CPR/First
Aid,
COURSE NUMBER: AOD137
COURSE NAME: Special Populations and Cultural Diversity in Substance Use Disorder Treatment
PREREQUISITES: NONE
This course will provide the student with an -understanding of co -occurring -psychiatric and substance -abuse -disorders -and their--- —
impact on the Individual, family, and community, and gives an integrated approach to address the issues accompanying the
illness. This course also provides students with skills toward the development of culturally responsive clinical skills that are vital
to the effectiveness of behavioral health services.
COURSE NUMBER: AOD13SR
COURSE NAME: Clinical Internship w/Supervision
PREREQUISITES: Completion of all Core AOD Courses
The clinical opportunity provides real world vocational experience to student counselors while they continue to participate in
counseling supervision.
COURSE NUMBER: ATP104
COURSE NAME: Intro to Trades, Construction Math, OSHA Safety & NEC
PREREQUISITES: NONE
This course provides a basic overview of the construction trade, safety measures, career opportunities and professional
development. Topics Include career paths, and standards of conduct, customer service, material handling, rigging, fastening,
construction drawings, OSHA-10 certification, and the National Electrical Code.
COURSE NUMBER: ATP105
COURSE NAME: Intro to Electrical Theory & Conductors
PREREQUISITES: NONE
Ageneral introduction to electrical theory and conductors, including electrical quantltles and Ohm's law. Topics covered include
basic safety measures, parallel circuits, series circuits, combination circuits, and various types of conductors. This course also
includes an introduction to national electrical code and its application to cable systems.
COURSE NUMBER: ATP106
COURSE NAME: Practical Applications of Electrical Theory
PREREQUISITES: NONE
A basic introduction to practical applications of electrical theory to the function of motors and capacitors. Topics covered include
basic safety,Ohm's law, units of measure, characteristics of magnetism and electromagnetism, and application of the NEC code
requirements for raceways and conductors.
inlrrCoast Colleges Schor; Catalog 68 1 Page
COURSE NUMBER: BHS100
COURSE NAME: Intro to Social and Human Services
PREREQUISITES: NONE
The student will receive an introduction to the field of Social and Human services, Including the history, philosophy, and current
delivery systems to a diverse client population.
COURSE NUMBER: 3HS101
COURSE NAME: Interpersonal Communications
PREREQUISITES: NONE
This course introduces the practices and principles of interpersonal communication in both individual and group settings.
Emphasis is on the communication process; issues addressed include perception, listening, self -disclosure, speech apprehension,
ethics, nonverbal communication, conflict, power, and dysfunctional communication. Upon completion, students should be able
to demonstrate interpersonal communication skills, apply basic principles of group discussion, and manage conflict in
interpersonal communication situations.
COURSE NUMBER: BHS120
COURSE NAME: Peer Support — Competencies of Practice
PREREQUISITES: NONE
This course is designed to introduce the student to Peer Recovery Services, which are provided by people who have personal
experience in recovery from addiction, mental illness, or co-occurring substance and mental disorders.
COURSE NUMBER: BHS121
COURSE NAME: Community Health Work Strategies
PREREQUISITES: NONE
Upon completion of this course the student will be able to identify basic helping theories and techniques including empathic
understanding, reflection, clarification of ideas, joining, use of natural supports, and basic interviewing techniques. The student
will also be trained to recognize the stigma experienced by consumers of mental health services and its impact on recovery; and
demonstrate the ability to challenge this stigma,define policies including laws concerning Rights of Recipients of Mental Health
-
-Servicesand-Americans with-Disabilitie—s-Act(ADA)requirements.
COURSE NUMBER: BTA113
COURSE NAME: Human Resources Fundamentals
PREREQUISITES: NONE
This course will provide the student with a complete, comprehensive review of essential personnel management concepts and
techniques. Students will explore how Human Resources play a key role in helping companies meet the challenges of global
competition. Strategic objectives to lower costs, improve productivity, and increase organizational effectiveness are changing the
way every part of the organization, including the HR department, does business.
COURSE NUMBER: BTA114
COURSE NAME: Human Resource Management
PREREQUISITES: NONE
This course explores how managerial ethical behavior affects organizations, employees, communities, and society. Introduces
some of the basic concepts of supervising other employees including directing and delegating work, motivating employees,
monitoring and evaluating work, and building a strong work unit.
COURSE NUMBER: BTA115
COURSE NAME: Intro to Information Technology
PREREQUISITES: NONE
This course will introduce the student to the technology topics and issues in today's workplace. Students will learn to manage
the work environment and technology including basic network administration, network security, and computer troubleshooting.
COURSE NUMBER: BUS100
COURSE NAME: Intro to Computer Applications
PREREQUISITES: NONE
This course will teach the student the fundamentals of Microsoft Excel, Word, Access, PowerPoint, and Outlook. Students will
become acquaintedwith the proper procedures to create spreadsheets, documents, databases and presentations suitable for
coursework, professional purposes, and personal use.
69 1 Rr_r Inl<rCmul ( ollcges School Catalog
COURSE NUMBER: BUS102
COURSE NAME: Business Communications
PREREQUISITES: NONE
Students will be taught effective verbal and nonverbal communication skills, learn to write effective business communications,
including letters,memos and email messages. This course will help the student develop an increased knowledge of key concepts
in customer service. Students will study customer service from a customer satisfaction perspective and learn how to provide
excellent customer service for the company.
COURSE NUMBER: BUS103
COURSE NAME: Business Law
PREREQUISITES: NONE
Students will learn the basic legal concepts of contact law. Students will learn more specialized concepts such as business
formation, agency law, commercial paper, secured transactions, and employment law as they relate to common business
activities.
COURSE NUMBER: BUS106
COURSE NAME: Accounting II
PREREQUISITES: Completion of CA112 or equivalent
This course focuses on the study of accounting principles as they apply to partnerships and corporations. Major topics include
stocks and bonds, investments, cash flow statements, financial analysis, budgeting, and cost and managerial accounting.
COURSE NUMBER: BUS108
COURSE NAME: Small Business Management & Entrepreneurship
PREREQUISITES: NONE
In this course, the student will learn about planning, marketing, and managing a small business. The course will teach the student
to analyze various theories and applications of management and address the current issues, ethical concerns, and legal
regulations that have an impact on small business. The student will also review the critical role that entrepreneurs play in our
economy.
COURSE NUMBER: BUS110
COURSE NAME: Marketing Principles
PREREQUISITES: NONE
The purpose of this course is to teach students to identify the marketing mix components; explain the environmental factors
which influence consumer and organizational decision -making processes; outline a marketing plan; and interpret marketing
research data to forecast industry trends and meet customer demands.
COURSE NUMBER: CA112
COURSE NAME: Introduction to Accounting
PREREQUISITES: NONE
This course provides an introduction to business accounting, Topics include accounting concepts and principles, financial
statements, internalcontrol design, and accounting for partnerships.
COURSE NUMBER: CYB101
COURSE NAME: Securing Threats, Attacks & Vulnerabilities
PREREQUISITES: NONE
This course is designed to help the student understand the information security landscape and will prepare them to
become a security professional. Gone are the simple days of protecting a system from the random individual hacker. Instead,
computer professionals are now combating a very organized, advanced, and powerful force that comes in many different forms,
from script kiddies to nation states, organized crime to hacktivists, and everything in between. Some of the topics that will be
covered are understand security basics, policies, procedures, physical security, perimeter security, network security, host
security, application security, and data security.
COURSE NUMBER: CYB102
COURSE NAME: Advanced Security Essential & Malware
PREREQUISITES: NONE
This course teaches the skills required to be an entry-level Cyber and Network Security Technician. Security threats are increasing
in number and severity and the gap between the need for security professionals and qualified Cyber personnel is the largest of
any IT specialty currently.Completion of this course identifies the student as a knowledgeable professional in the field of Cyber
Security.
inwrCoast collpgm School Cola log 701 Page
COURSE NUMBER: ETP101
COURSE NAME: Residential Electrical Installations
PREREQUISITES: Completion of the equivalent of ATP104, ATP105, ATP106
An introduction to residential electrical installations. Topics covered include the NEC and its application to residential workplace
safety, residential building plans, transformers, conductors, cable and raceway installation, branch -circuit installation, device
installation, service paneltrip-out, rough -in wiring, and overcurrent devices.
COURSE NUMBER: ETP102
COURSE NAME: Commercial Electrical Installations
PREREQUISITES: Completion of the equivalent of ATP104, ATP105, ATP106
An introduction to electronic theory and control systems as well as commercial electrical installations. Topics covered including
selection, sizing, and installation of conductors, distribution systems, panelboards and switchgear, overcurrent protection
devices, and applicable NEC codes.
COURSE NUMBER: ETP103
COURSE NAME: Grounding, Bonding & Lighting Systems
PREREQUISITES: Completion of the equivalent of ATP104, ATP105, ATP106
An introduction grounding, bonding, and lighting systems. Topics covered include functions, operation, and characteristics of
grounding systems; NEC requirements for sizing, layout and installation of grounding systems; differences between insulation,
isolation, and elevation; differences between grounding, grounded, and bonded; and special circumstances when grounding.
Additional topics include lighting systems, distribution, and layout.
COURSE NUMBER: ETP104
COURSE NAME: AC Theory & Transformers
PREREQUISITES: Completion of the equivalent of ATP104, ATP105, ATP106
This course further deepens students' knowledge of AC theory and transformers. Topics covered include principles of
electromotive force, inductance, capacitance, power factor, and filters in AC theory. Students will also learn aboutthe application
of AC theory and NECrequirements to the function of various types of transformers.
COURSE NUMBER: ETP105R --- -_ --
COURSE NAME: Specialty Systems
PREREQUISITES: Completion of the equivalent of ATP104, ATP105, ATP106
An overview of specialty systems. Students will work with various types of specialty systems including fire alarms; lighting
protection systems; security alarms; voice, data, tv, signaling systems; fiber optic systems; heating, air conditioning, and
refrigeration; and heat tracing and freeze protection. Students will also learn about how NEC national and local codes apply to
hazardous locations.
COURSE NUMBER: ETP106
COURSE NAME: Motors & Motor Controllers
PREREQUISITES: Completion of the equivalent of ATP104, ATP105, ATP106
An overview of motors, motor controllers, and process controllers. Topics covered include function, operation and characteristics
of various types of motors and motor controllers; proper motor installation; and process control systems and devices.
COURSE NUMBER: ETP107
COURSE NAME: Overview of Generators, Emergency Power Systems, and Photovoltaic Installations
PREREQUISITES: Completion of the equivalent of ATP104, ATP105, ATP106
An overview of generators, emergency power systems, and photovoltaic installations. Topics covered include generators, three-
phase alternators, emergency power systems, and photovoltaic installations. Students will also learn about how the NEC applies
to photovoltaicsystem wiring.
COURSE NUMBER: FCEH201
COURSE NAME: Certified Ethical Hacking
PREREQUISITES: Completion of PC101, PC102, NET101, NET102, CYB101, PEN201, PEN202
This class will immerse the student into an interactive environment where they will be shown how to scan, test, hack and secure
their own systems. The lab intensive environment gives each student in-depth knowledge and practical experience with the
current essential security systems. Students will begin by understanding how perimeter defenses work and then be led into
scanning and attacking their own networks. No real network is harmed. Students then learn how intruders escalate privileges
and what steps can be taken to secure a system. Students willalso learn about Intrusion Detection, Policy Creation, Social
Engineering, DDoS Attacks, Buffer Overflows and Virus Creation,
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COURSE NUMBER: HVAC101
COURSE NAME: Basic Refrigeration Components & Applications
PREREQUISITES: Completion of the equivalent of ATP104, ATP105, ATP106
This course covers the basic principles of heating, ventilating, and air conditioning, career opportunities in HVAC, and
apprenticeship programs. This course will provide instruction on thermodynamics, heat transfer, pressure and temperature
relationships, and the fundamentals of refrigeration. The student will learn the major components and accessories of the sealed
system including metering devices, evaporators, compressors and condensers.
COURSE NUMBER: HVAC102
COURSE NAME: ETP608 Transition & Recovery
PREREQUISITES: Completion of the equivalent of ATP104, ATP105, ATP106
In this course the student will learn the core section of EPA regulatory under section 608 of the Clean Air Act, as they relate to
refrigerants and refrigerant handling. Emphasis is placed on principles of safety practices handling refrigerant. This course will
also provide instruction on leak detection, evacuation, charging, and system cleanup.
COURSE NUMBER: HVAC103
COURSE NAME: Heating Systems
PREREQUISITES: Completion of the equivalent of ATP104, ATP105, ATP106
The purpose of this course is to provide students with the basics of gas fired heating. The topics covered in this course are
geared toward the residential and commercial package unit forced air heating systems. The student will be exposed to the
central heating system mechanical and electrical safety, types of gas and fuel used, function of controls, combustion efficiency
tests, gas pressure adjustment and proper ventilation. The class will familiarize the student with different boiler room design and
hydronic heating systems, focusing on controls and the safe operation ofsupport equipment. Extensive hands on troubleshooting
and electrical wiring diagrams are used to prepare the student for field service.
COURSE NUMBER: HVAC104
COURSE NAME: Air Conditioning and Heat Pump Systems
PREREQUISITES: Completion of the equivalent of ATP104, ATP105, ATP106
This -course covers Air Conditioning-and--Heat-Pumps split -systems -and roof -tap -package -units. -It will -teach the students -the — - —
normal refrigeration cycle for air conditioning units and the reverse cycle for heat pump units and their various components.
C.O.P., E.E.R., S.E.E.R rating and design point psychometric chart plotting. Charging methods will be covered which include
superheat, sub -cooling, weigh-in the charge. It will teach the students the various defrost methods including time, temperature
& demand, air switch and other defrost integrated circuit board controls. This course will also include service and repair of air
conditioning and heat pump systems using mechanical and electrical troubleshooting techniquesand electrical wiring diagrams
interpretation.
COURSE NUMBER: HVAC105
COURSE NAME: Air Distribution & Installation
PREREQUISITES: Completion of the equivalent of ATP104, ATP105,ATP106
This course provides information on Tubing and Piping. The practices for oxy-acetylene torch safety are emphasized along with
different techniques for connecting tubing such as brazing and soldering copper refrigerant lines and the proper procedures for
cutting, bending, swaging and flaring in the air conditioning field during installation procedures. Thiscourse is designed to provide
the students with the safety practices and the identification and purpose of the hand and power tools utilized in the field by
HVAC technicians. It will also provide information onComfort & Psychrometrics, Air Distribution, and System Installations.
COURSE NUMBER: ISICP301
COURSE NAME: Certified Information Systems Security Pro-CISSP
PREREQUISITES: Completion of PC101, PC102, NET101, NET102, CYB101, PEN201, PEN202
This course is focused on preparing for CISSP Certification and career of IS/IT Cyber Security professional. The CISSP Certification
is administered by the International Information Systems Security Certification Consortium or (ISC). (ISC) promotes the CISSP
exam as an aid to evaluating personnel performing Information security functions. Candidates for this exam are typically network
security professionals and system administrators with at least four years of direct work experience in two or more of the ten test
domains. Asthe first ANSI ISO accredited credential in the field of information security, the Certified Information Systems Security
Professional (CISSP) certification provides information security professionals with not only an objective measure of competence,
but a globally recognized standard of achievement.
In tercoast Colleges SdWol Ca talog 721 Page
COURSE NUMBER: ISPP301
COURSE NAME: Risk Analysis -
PREREQUISITES: Completion of PC101, PC102, NET101, NET102, CYB101, PEN201, PEN202
This course was developed to provide an industry -wide means of certifying the competency of security professionals. This class
will cover cryptographic tools and techniques, comprehensive tolls and techniques in the security field, comprehensive security
solution to issues related to Cyber breaches, how to secure a virtualized, distributed, and shared computing. This course also
covers host security, application security and penetration testing, risk management, policies and procedures and incident
response and enterprise security.
COURSE NUMBER: LIX201
COURSE NAME: Kali-Linux Security
PREREQUISITES: Completion of PC101, PC102, NET101, NET102, CYB101, PEN201, PEN202
This course teaches both the Linux and Kali Linux kernel module management, process and task management, print management,
mail, SQL basic knowledge, system monitoring, networking, and security implementation for Linux and Kali-Linux platform, The
first 2.5 weeks will be based on Linux and the second 2.5 weeks will concentrate on Kali-Linux, The idea is to help the student
better understand how and why things work. Kali Linux is a security -oriented Linux distribution, so it ends up being popular with
people who do security testing or penetration testing for either sport or vocation. While it does have its general purpose, Linux
distribution and for use with forensics and other related tasks, it really was designed with security in mind. As such this course
focuses on using tools that Kali provides.
COURSE NUMBER: MA130
COURSE NAME: Medical Terminology / Law & Ethics / Healthcare Communication
PREREQUISITES: NONE
This course instructs the students in the core skills required of all health care workers. Students will learn Medical Terminology
basic structure and cover the topics of health care systems, legal and ethical responsibilities, and teamwork. This course instructs
the students in the core skills required of all health care workers. Students will learn effective communication, safety, phone,
scheduling and appointment setting.
COURSE NUMBER: MA131
COURSE -NAME: -Anatomy -&-Physiology- - ---- - ---- ---- ._.-..___ _.
PREREQUISITES: NONE
This course provides insight into basic human body structure and functions, including fundamentals needed to understand and
evaluate health practices related to each system and the body as a whole.
COURSE NUMBER: MA132
COURSE NAME: Administrative Medical Assisting & Career Development in Healthcare
PREREQUISITES: NONE
This course instructs the student in the basic principles of medical insurance coverage and billing procedures, medical records
management, which includes the use of medical records, accounts receivable, and collection procedures. Students learn the
essential work / life and career development skills needed for success as a medical assistant.
COURSE NUMBER: MA133
COURSE NAME: Pharmacology & Medication Administration
PREREQUISITES: NONE
This course instructs the students in the principles of pharmacology in the ambulatory setting, and common medications used
in each body system. Students will study nutrition and learn guidelines for a healthy diet and diet modifications. Students will
gain competency in calculating dosages and administering medications for non-parenteral and parenteral medications
COURSE NUMBER: MA134
COURSE NAME: Phlebotomy & Clinical Lab Skills
PREREQUISITES: NONE
This course instructs the student in hematology and the procedures of venipuncture/skin puncture for the purpose of blood
specimen collection. This course also provides an introduction to basic clinical procedures used by Medical Assistants in the
physician's office. Procedures and skills are taught for assisting with minor office surgeries, identifying and caring for surgical
instruments, and maintaining the exam room. The course includes an introduction to basic medical laboratory techniques used
by medical assistants and provides instruction in microbiology, standard precautions, specimen collection and processing, and
diagnostic testing.
73l Page Im"(oael C'ullesxs School CelUlog
COURSE NUMBER: MA135
COURSE NAME: Radiology, EKG & Pulmonary Testing
PREREQUISITES: NONE
This course instructs the student in the purpose and technique for recording an electrocardiogram (EKG). Students learn the
concepts of radiology and study pulmonary function tests.
COURSE NUMBER: MA136
COURSE NAME: Clinical Procedures / Specialty Exams
PREREQUISITES: NONE
This module gives the student an introduction to practices, procedures and routines of the medical office, and the medical
assistant's role in preparation for examination and treatment of the patient. This course prepares the student for basic clinical
office practice including: taking vital signs; assisting with mobility; identification, asepsis and OSHA Standards; bandaging and
wound care. The student will become certified in adultand child CPR and first aid. In this module, students will learn to assist
with medical office procedures; eye and ear assessment and procedures, pediatric patients, geriatric patients, male and female
physical exams, and obtaining patient information and documentation.
COURSE NUMBER: MA137
COURSE NAME: Health Insurance / Medical Records
PREREQUISITES: NONE
This course instructs the student in the basic principles of medical insurance coverage and billing procedures. This course instructs
the student in medical records management, which includes the use of medical records, accounts receivable, and collection
procedures
COURSE NUMBER: MA117R
COURSE NAME: Medical Assistant Externship
PREREQUISITES: Completion of all core medical assisting program courses
The externship opportunity provides real world vocational experience to participants.
COURSE NUMBER: MHT101
- COURSE NAME., Community -Mental -Health - . ---- ---- - - ----- - - - -- - --
PREREQUISITES: NONE
Upon completion of this course the student will be able to identify basic helping theories and techniques including empathic
understanding, reflection, clarification of ideas, joining, use of natural supports, and basic interviewing techniques. The student
will also be trained to recognize the stigma experienced by consumers of mental health services and its impact on recovery; and
demonstrate the ability to challenge this stigma, define policies including laws concerning Rights of Recipients of Mental Health
Services and Americans with Disabilities Act (ADA) requirements. Students will summarize the medical aspects of mental
illness, including its etiology, psychotropic medications, negative and positive symptoms of Schizophrenia, Interaction of co-
occurring medical issues, and the Five Axes descriptions in the Diagnostic and Statistical Manual of Mental Disorders, Fourth
Edition (DSM-IV). Students will describe in general terms trauma and its relationship to major mental Illness and demonstrate a
commitment to professional competence including ethical practices, confidentiality, interdisciplinary teamwork, and burnout
prevention.
COURSE NUMBER: MHT102
COURSE NAME: Sexual Abuse, Trauma, Crisis Prevention & Intervention
PREREQUISITES: NONE
This course is designed to study the principles of crisis Intervention and resolution. The course will cover theories and techniques
of intervention and resolution. Students will learn to assess and react to various crises involving suicide, homicide, intimate partner
violence, sexual assault/abuse, bereavement/grief, substance abuse, natural disasters, war, and terrorism. Participants will
become aware of resources available to assist individuals with psychiatric disabilities in crisis. Medical aspects of crisis
intervention will be taught as well as the effective use of clinical supervision. Consumer empowerment strategies will also be
covered.
COURSE NUMBER: MHT107
COURSE NAME: Psychiatric Rehabilitation Principles, Methodology & Application
PREREQUISITES: NONE
This course is designed introduce discussion topics and/or activities that bring the concepts of recovery into focus and give
each student the opportunity to rehearse and experience the application of these skills. In addition to working with service
recipients, students will also learn basic skills to support family members. Throughout the course, skills for greater self-
awareness and cultural competence will be identified and developed. This course is equivalent to the degree course MHT107R.
Into,. rCoast Colleges Scho.! Catalog; 74 1 Page
COURSE NUMBER: NET101
COURSE NAME: Network Security
PREREQUISITES: NONE
This course covers the configuration, management, and basic security of common wired and wireless network devices. Also
included are emerging technologies such as unified communications, mobile, cloud and virtualization technologies. This course
represents the first part of the scope covering preparation for CompTIA Network+ Certification, which is important when
hardening an organizations network.
COURSE NUMBER: NET102
COURSE NAME: Securing Network Firewalls
PREREQUISITES: NONE
This Course teaches introduces advanced networking skills, such as firewall security, network customization, how to troubleshoot
common network service issues and the characteristics of network topology types and technologies such as SAN, NAS, and how
to troubleshoot common network firewall settings such as incorrect firewall settings or incorrect ACL settings. This course also
touches on cloud computing, as well as wireless standards and characteristics of network topologies, types and technology types.
Network policies and proceduressuch as network documentation and network diagram symbols taught. Furthermore, students
will learn about physical security, social engineering, network vulnerabilities and threats and commons network attacks.
Network hardening and prevention is also covered in this course as well as network management and network optimization.
COURSE NUMBER: PC101
COURSE NAME: Hardware Security
PREREQUISITES: NONE
This course Is designed to prepare the student to install, manage, repair, secure, and troubleshoot PC hardware and Windows,
Linux, and Mac operating systems. This course is designed to help you gain real -world skills that you will use every day as a PC
technician and teach the learner to how to lock down and secure an operating system as well as learn to encrypt hard drives and
removable media.
COURSE NUMBER: PC102
COURSE NAME: Software Security
PREREQUISITES: _N_ ONE__
This course is designed to prepare the student to install, manage, repair, secure, and troubleshoot PC hardware and Windows,
Unux, and Mac operating systems. This course is designed to help you gain real -world skills that you will use every day as a PC
technician. By the time you are done with this course, you should be able to do the following: Set up a new computer, identify
system requirements when purchasing a new computer, Understand the technology and specifications used to describe
computer components, make informed choices about which device characteristics are required for your situation, install, or
upgrade the operating system and manage external devices.
COURSE NUMBER: PD100B
COURSE NAME: Career Development
PREREQUISITES: NONE
This course is designed to introduce valuable life skills needed for career development. Students will learn to develop a resume,
cover letter, and follow up letter as they prepare for a successful job search and job interview.
COURSE NUMBER: PEN201
COURSE NAME: Penetration Testing Attacks & Exploits
PREREQUISITES: NONE
This course is designed to prepare the student to take a proactive step in locating vulnerabilities and threats by learning the
importance ofPenetration Testing. The student will be able to locate gaps in a network or computer system before the attacker
can. This course is designed to help you gain real -world skills that you will use every day as a security analyst or any other security
position. You will also learn to avoid malicious cyber-attacks and manage security breaches.
COURSE NUMBER: PEN202
COURSE NAME: Implementing Penetration Testing Tools
PREREQUISITES: NONE
This course provides you with the skills necessary to prepare them to work in one of the most in -demand career fields, where
advanced hacking jobs now outnumber ethical hackers. This course can help make you indispensable to the IT department. This
course will introduce thefundamentals of bash scripting, port scanning, capturing network traffic and how to defend against
various network & software attacks.
75 1 Pa:_a hntcrR,a`l Cnllcgcs School Cakilog
COURSE NUMBER: PT22GR
COURSE NAME: Pharmacy Technician Externship I
PREREQUISITES: Completion of all core courses
The externship opportunity provides real world vocational experience to participants.
COURSE NUMBER: PT227R
COURSE NAME: Pharmacy Technician Externship II
PREREQUISITES: Completion of all core courses
The externship opportunity provides real world vocational experience to participants.
COURSE NUMBER: PT241
COURSE NAME: Anatomy & Physiology
PREREQUISITES: NONE
This course provides insight into basic human body structure and functions, including fundamentals needed to understand and
evaluate health practices related to select body system and the body as a whole.
COURSE NUMBER: PT242
COURSE NAME: Career & Professional Development
PREREQUISITES: NONE
This course is designed to introduce valuable life skills needed for career development. This course will instruct the student in
topics such as goal setting, interpersonal communication, time management, stress management, dealing with change, fiscal
responsibility, memory development, listening skills needed for success in pharmacy settings.
COURSE NUMBER: PT243
COURSE NAME: Pharmacology
PREREQUISITES: NONE
This course Instructs the students in the principles of pharmacology in the ambulatory setting, calculating dosages for non-
parenteral and parenteral medications, and common medications used in select body system
COURSE —NUMBEVP-T244---
0OURSE NAME: Pharmacy Compounding
PREREQUISITES: NONE
This course will introduce the student to the compounding of medications using pills, capsules, and other methods of
preparation. This course strives to adjust the student's mindset from traditional pharmacy practice, where patients are assigned
a pre -made medication, to a setting in which each patient, whether human or animal, is diagnosed and treated Individually. This
course will introduce the student to the extemporaneous compounding of medications using flavoring, reconstituting solutions,
and preparing suppositories.
COURSE NUMBER: PT245
COURSE NAME: Pharmacy Calculations
PREREQUISITES: NONE
This course will enable the student to gain knowledge of basic arithmetic that is essential for today's pharmacy technician; basic
skills in mathematics are required for understanding and performing drug preparations. Nearly every aspect of drug dispensing
requires a consideration of numbers. All advanced pharmacy calculations, which are explained throughout the course, rely on a
solid understanding of basic math principles.
COURSE NUMBER: PT246
COURSE NAME: Sterile Product / Chemotherapy / Hazardous Product Preparation
PREREQUISITES: NONE
This course will Introduce the student to sterile products and the manner in which they can be administered. The student will
understand both the properties of sterile products and how to prepare them using proper aseptic technique. This course will
introduce the student how to prepare large volume solutions, intravenous piggybacks, chemotherapy and total parenteral
nutrition.
InterCoast Colleges Schcoi CatrJog 76 1 Page
COURSE NUMBER: PT247
COURSE NAME: Procurement & Pharmacylnformatics / Inventory Control & Insurance Billing
PREREQUISITES: NONE
In this course students will learn to explain cost analysis and cost control, define cost finding and cost factors, discuss the
differences between independent and group purchasing, define a "prime supplier.", explain why inventory control is essential
in the pharmacy practice, explain inventory errors, and describe the effect of inventory errors on financial statements. In this
course, students will learn to explain the terms deductible and premium, describe medical insurance coverage, define group
plans and prepaid health plans, explain various types of private health insurance, and discuss managed care programs,
government plans, and eligibility criteria for Medicare.
COURSE NUMBER: PT248
COURSE NAME: Medical Terminology, Healthcare Law & Ethics
PREREQUISITES: NONE
In this course, students will learn Medical Terminology, define and spell terms and word parts, analyze, build and pronounce
medical words. This course instructs the students in the core skills required of all health care workers. Students will cover the
topics of communication, health care systems, legal and ethical responsibilities, and teamwork.
77 1 Paps HOW41all Cnllegas School Catalog
GENERAL EDUCATION COURSES
NATURAL AND PHYSICAL SCIENCES
COURSE NUMBER: MAT101
COURSE NAME: College Mathematics
PREREQUISITES: NONE
This course is designed to introduce the fundamental concepts of a pre -algebra course. Topics such as whole numbers, fractions, decimals and
integers, order of operations, percent, measurements and probability are covered.
HUMANITIES AND FINE ARTS
COURSE NUMBER: ENG101
COURSE NAME: English Composition
PREREQUISITES: NONE
This course is designed to develop written communication skills, Topics covered Include understanding the writing process, analyzing readings,
and practicing writing for personal and professional applications.
SOCIAL AND BEHAVIORAL SCIENCES
COURSE NUMBER: BUS107
COURSE NAME: Microeconomics
PREREQUISITES: NONE
This course focuses on the consumer, the firm, the nature of cost, and how these relate to the economy as a whole. Analyzes economic models
of the consumer, perfect competition, monopoly, oligopoly, and monopolistic competition.
COURSE NUMBER: BUS111
COURSE NAME: Personal Leadership
PREREQUISITES: NONE
The -course -is -designed to -provide -students -with a -broad understanding -of -leadership -and -supervision -The -course focusesonintroducing-- -- -----
and demonstrating a variety of techniques/applications required for problem identification and problem solving, team building, conflict
resolution and negotiation, written and Interpersonal communications and leadership/management development.
COURSE NUMBER: ET-CE300
COURSE NAME: Topics In Electrical Safety and Coding
PREREQUISITES: Journeyman Electrician, needing continuing education
This course provides the student with 32 hours of continuing education on the topics of electrical safety and electrical coding using the NEC
2017 book.
COURSE NUMBER: PRO101
COURSE NAME: Professional & Career Development
PREREQUISITES: NONE
This course is designed to introduce valuable life skills needed for success In college. Topics such as goal setting, interpersonal communication,
time management, stress management, dealing with change, fiscal responsibility, memory development, listening skills, note -taking skills, study
and test -taking skills, basic writing skills, learning styles, and critical thinking are covered. Microsoft Office Word, PowerPoint and Excel are
also included. This course Is designed to Introduce valuable life skills needed for career development.
COURSE NUMBER: PSY101
COURSE NAME: Principles of Psychology
PREREQUISITES: NONE
This course is designed to Introduce human behavior. Topics such as the Field of psychology, biological foundation of the bra! n, sensation, cognition
and Intelligence, human development, perception, motivation, personality, learning/memory, and stress are covered.
COURSE NUMBER: PSY102
COURSE NAME: Developmental Psychology
PREREQUISITES: NONE
This course Is an Introduction to the study of the behavioral, cognitive and psychosocial aspects of growth through the human Ilfespan; with
emphasis on childhood, adolescence and late adulthood, includes topics on death and dying.
ntr<,ast Cglleges Y hove CataiOF, 78 1 Page
2023-2024 HOLIDAYS
DURING THE PERIOD (NO SCHOOL DAYS)
New Year's Day
January 3, 2023
January 1, 2024
Martin Luther King Day
January 16, 2023
January 15, 2024
President's Day
February 20, 2023
February 19, 2024
Memorial Day
May 29, 2023
May 27, 2024
Juneteenth
June 19, 2023
June 19, 2024
Independence Day
July 4, 2023
July 4, 2024
Labor Day
September 4, 2023
September 2, 2024
Veterans' Day
November 10, 2023
November 11, 2024
Thanksgiving Day
November 23, 2023
November 28, 2024
Christmas Day
December 25, 2023
December 25, 2024
7911'aee InlerCoasl Colleges Schaal Catalog
OWNERSHIP
CORPORATION: Inter -coast International Training, Inc.
Dr. Geeta Brown, 100% Stockholder/President/CEO
CORPORATE STAFF LISTING
PRESIDENT / CEO / CHIEF ACADEMIC OFFICER
Geeta Brown, EdD, MA, BA
VICE PRESIDENT OF OPERATIONS
Betty Carpenter -Gross, BA
VICE PRESIDENT OF COMPLIANCE
Kelly Michaud, MBA, BA
ASSOCIATE VICE PRESIDENT OF CAMPUS OPERATIONS
Christopher Rush, BA
ASSOCIATE VICE PRESIDENT OF CAMPUS OPERATIONS
Justin Preston, MS, BA
ASSOCIATE VICE PRESIDENT OF CAMPUS OPERATIONS
Orquedia Chavez, MA
CORPORATE DIRECTOR OF ADMISSIONS & TRAINING
Johny Beitsayad
CORPORATE DIRECTOR OF STUDENT AFFAIRS
Anna Marie Sapien-Lopez, MBA, BS
CORPORATE DIRECTOR OF FINANCIAL AID
Irene Rico
CORPORATE -FINANCIAL AID MANAGER — —
— Leticia Cota-Cazarez
CORPORATE STUDENT SERVICES
Cynthia Vargas
HUMAN RESOURCES MANAGER
Jennifer Dolvick
SUBSTANCE USE DISORDER COUNSELING/ BEHAVIORAL
Judy Redman, MBA, BS, CACCS,CADCII, CATC-V
HEALTH PROGRAM DIRECTOR, ACADEMIC DEAN -
ADDICTION STUDIES
TRADES PROGRAM DIRECTOR
Justin Phillips
VA CERTIFYING OFFICIALS
Anna Marie Sapien-Lopez, MBA, BS
Jocelyn Salazar
InterCoast Colleges Scha.il Catalog 80 1 Page
1011
INTERCOAST COLLEGES
IRemed 31112023)
81 Page irnuCoaa fnlleges School Cala!oe
SCHEDULE OF TUITION CHARGES and PAYMENT PERIODS
TOTAL
PROGRAM
Tuition Breakdown by Award Year and Payment Period
TUITION
Award
Award
Award
Award
Years/
Year /
Year /
Year 2/
Payment
Payment
Payment
Payment
Award
Period 1
Period 2
Period 1
Period 2
Year 3
Alcohol & Drug
$ 9,000
$ 9,000
$ 6,600
$ 24,600
Counseling Studies
Behavioral Health
$ 8,220
$ 8,220
$ 16,440
Assistant
Business Office
$ 9,000
$ 91000
$ 18,000
Administration
$ 9,920
$ 9,920
$ 4,960
$ 24,800
Cyber Security Specialist
Electrical Training
$ 9,000
$ 9,000
$ 4,500
$ 22,500
Program
HVACTechnician
$ 9,000
$ 9,000
$ 18,000
Medical Assistant
$ 8,160
$ 8,160
$ 2,720
$ 19,125
Pharmacy Technician
$ 8,160
$ 8,160
$ 2,720
$ 19,125
AAS Degree _Business
$ 9,000
$ 9;000
_$ 5,400
$- 5,400-
-
$- 28-,800
Administration
AAS Degree Cyber
$ 9,920
$ 9,920
$ 8,680
$ 8,860
$ 1,860
$ 39,060
Security
AAS Degree Substance
$ 9,000
$ 9,000
$ 9,600
$ 9,600
$ 3,000
$ 40,200
Use Disorder Counseling
Bachelor's Degree
$ 21,000
Addiction Studies
(non -Title
$ 21,000.00
(tuition for AAS-SUDC
IV)
graduates 60 credits)
'm tercoasl Colleges 5(hoc, Caw ap, 82 1 Page
START DATES FOR 2023 - 2024
TRACK A
Student Start
Date
/ Module
Start Date
Module End Date
Expected Grad Date
BOA,
HVAC
Expected Grad Date
MA, PT, ETP, CSS
Expected Grad Date
AAS-CYB
Expected
Grad Date
AAS-BUS
1/9/2023
2/5/2023
8/20/2023
10/15/2023
4/28/2024
3/31/2024
2/6/2023
3/5/2023
9/17/2023
11/12/2023
5/26/2024
4/28/2024
3/6/2023
4/2/2023
10/15/2023
12/10/2023
6/23/2024
5/26/2024
4/3/2023
4/30/2023
11/12/2023
1/7/2024
7/21/2024
6/23/2024
5/1/2023
5/28/2023
12/10/2023
2/4/2024
8/18/2024
7/21/2024
5/29/2023
6/25/2023
1/7/2024
3/3/2024
9/15/2024
8/18/2024
6/26/2023
7/23/2023
2/4/2024
3/31/2024
10/13/2024
9/15/2024
7/24/2023
8/20/2023
3/3/2024
4/28/2024
11/10/2024
10/13/2024
8/21/2023
9/17/2023
4/28/2024
5/26/2024
12/8/2024
11/10/2024
8/223
10/15/2023
5/26/2024
6/23/2024
1/5/2025
12/8/2024
6/2023
rl2/11/20023
11/12/2023
6/23/2024
7/21/2024
2/2/2025
1/5/2025
3/2023
12/10/2023
7/21/2024
8/18/2024
3/2/2025
2/2/2025
1/7/2024
8/18/2024
9/15/2024
3/30/2025
3/2/2025
1/8/2024
2/4/2024
9/15/2024
10/13/2024
4/27/2025
3/30/2025
2/5/2024
3/3/2024
10/13/2024
11/10/2024
5/25/2025
4/27/2025
3U2024
3/31j2024_ _
_11/10[2024
_. 12 8[2024___
__ 6/22 2025
_5/25/202.5 _
4/1/2024
4/28/2024
12/8/2024
1/5/2025
7/20/2025
6/22/2025
4/29/2024
5/26/2024
1/5/2025
2/2/2025
8/17/2025
7/20/2025
5/27/2024
6/23/2024
2/2/2025
3/2/2025
9/14/2025
8/17/2025
6/24/2024
7/21/2024
3/2/2025
3/30/2025
10/12/2025
9/14/2025
7/22/2024
8/18/2024
3/30/2025
4/27/2025
11/9/2025
10/12/2025
8/19/2024
9/15/2024
4/27/2025
5/25/2025
12/7/2025
11/9/2025
9/16/2024
10/13/2024
5/25/2025
6/22/2025
1/4/2026
12/7/2025
10/14/2024
11/10/2024
6/22/2025
7/20/2025
2/1/2026
1/4/202/1/6
11/11/2024
12/8/2024
7/20/2025
8/17/2025
3/1/2026
22026
12/9/2024
1/5/2025
8/17/2025
9/14/2025
3/29/2026 1
3/1/2026
83 1 P,,n lnnxCLust ( odv,n•s S';f (d Cwalog
START DATES FOR 2023 - 2024
TRACK C3
Student Start Date
/ Module Start Date
Module End Date
Expected Grad Date
BHA
42 Weeks
Expected Grad Date
ADCS
44 Weeks
Expected Grad Date
AAS-SUDC
68 Weeks
1/9/2023
1/29/2023
10/29/2023
11/12/2023
4/28/2024
1/30/2023
2/19/2023
11/19/2023
11/26/2023
5/19/2024
2/20/2023
3/12/2023
12/10/2023
12/17/2023
6/9/2024
3/13/2023
4/2/2023
12/31/2023
1/14/2024
6/30/2024
4/3/2023
4/23/2023
1/21/2024
2/4/2024
7/21/2024
4/24/2023
5/14/2023
2/11/2024
2/25/2024
8/11/2024
5/15/2023
6/4/2023
3/3/2024
3/17/2024
9/1/2024
6/5/2023
6/25/2023
3/24/2024
4/7/2024
9/22/2024
6/26/2023
7/16/2023
4/14/2024
4/28/2024
10/13/2024
7/17/2023
8/6/2023
5/5/2024
5/19/2024
11/3/2024
8/7/2023
8/27/2023
5/26/2024
6/9/2024
11/24/2024
8/28/2023
9/17/2023
6/16/2024
6/30/2024
12/15/2024
9/18/2023
10/8/2023
7/7/2024
7/21/2024
1/5/2025
10/9/2023
10/29/2023
7/28/2024
8/11/2024
1/26/2025
10/30/2023
11/19/2023
8/18/2024
9/1/2024
2/16/2025
_11/20[20.23
12/10 2023__ _VJ2024__..
12/31/2023
_ _
9/29/2024
9L212024
10/13/2024
___3/_9/2025
3/30/2025
12/11/2023
1/1/2024
1/21/2024
10/20/2024
11/3/2024
4/20/2025
1/22/2024
2/11/2024
11/10/2024
11/24/2024
5/11/2025
2/12/2024
3/3/2024
12/1/2024
12/15/2024
6/1/2025
3/4/2024
3/24/2024
12/22/2024
1/5/2025
6/22/2025
3/25/2024
4/14/2024
1/12/2025
1/26/2025
7/13/2025
4/15/2024
5/5/2024
2/2/2025
2/16/2025
8/3/2025
5/6/2024
5/26/2024
2/23/2025
3/9/2025
8/24/2025
5/27/2024
6/16/2024
3/16/2025
3/30/2025
9/14/2025
6/17/2024
7/7/2024
4/6/2025
4/20/2025
10/5/2025
7/8/2024
7/28/2024
4/27/2025
5/11/2025
10/26/2025
7/29/2024
8/18/2024
5/18/2025
6/1/2025
11/16/2025
8/19/2024
9/8/2024
6/8/2025
6/22/2025
12/7/2025
9/9/2024
9/29/2024
6/29/2025
7/13/2025
12/28/2025
9/30/2024
10/20/2024
7/20/2025
8/3/2025
1/18/2026
10/21/2024
11/10/2024
8/10/2025
8/24/2025
2/8/2026
11/11/2024
12/1/2024
8/31/2025
9/14/2025
3/1/2026
12/2/2024
12/22/2024
9/21/2025
10/5/2025
3/22/2026
intcrcoast cofieges School Ca Ialog fl4 1 Page
CAMPUS STAFF- LISTINGS
WEST COVINA MAIN CAMPUS
STAFF AND FACULTY
ASSOCIATE VICE PRESIDENT OF CAMPUS OPERATIONS
Christopher Rush, SA Regional Director of Operations
DIRECTOR OF ADMISSIONS, RESTARTS & REENTRIES
Joel Medrano
SR, ADMISSIONS REPRESENTATIVE:
Steven Martinez
Sr. ADMISSIONS REPRESENTATIVE:
Shahzadi McGee
REGISTRAR:
Cindy Caballero
STUDENTSUCCESS PARTNER:
Crystal Gonzalez
CAREER SERVICES COORDINATORS:
Andrew De Luna; Leslie Perez
TRADES ACADEMIC MENTOR:
Justin Slominski
FACULTY:
ETP Faculty: Jorge Rangel, Fred Massia
ATP Faculty: Miguel Rubio, T-Card, Ricardo Barrow
HVAC Faculty: Robert Gonzalez
IDL STAFF AND FACULTY
SR. ADMISSIONS REPRESENTATIVES:
Tammy Rosas, Ronnie Simon
ADMISSIONS REPRESENTATIVE:
Sarah Gutierrez
LEAD REGISTRAR:
Breanna Bell
CAREER SERVICES COORDINATOR:
Leslie Perez
CLINICAL COORDINATOR:
Evangelic Kafcalas, BA
ACADEMIC MENTOR:
Richard Donovan, MS; Heidi DeLeon, MSW
IDL FACULTY: -
Judy Redman, MBA; Anthony Scuderi, Doctor of Psychology; Heidi
DeLeon, VIEW; Richard Donovan MS., SUDCC IV -CS; Henry Le, Bill White,
MA; Stephanie Williams, BS, MPA; Deborah Snyder, BS, MA; James
Boffenmyer, BS, MA; Gustavo Solis, MA; Karina Gutierrez, MA
PROGRAMS OFFERED
- - -- ALCOHOLANDDRUG000NSELING-STUDIES--Hybrid
--- "_--- _ - ___-- "-- - - -"---
ELECTRICAL TRAINING PROGRAM
Hybrid
HVAC TECHNICIAN
Hybrid
AAS DEGREE SUBSTANCE USE DISORDER COUNSELING
Online
AAS DEGREE BUSINESS ADMINISTRATION
Online
AAS DEGREE CYBER SECURITY
Online
ALCOHOL AND DRUG COUNSELING STUDIES
Online
BUSINESS OFFICE ADMINISTRATION
Online
BEHAVIORAL HEALTH ASSISTANT
Online
CYBER SECURITY SPECIALIST
Online & Hybrid
The West Covina campus is located off the freeway in a shopping center, with easy access to restaurants and bus stops.
The campus has various lab and lecture rooms, administrative offices, computer lab, student break area, and staff lounge.
The school is housed in modern, centrally air-conditioned facility that is wheelchair accessible. A fully equipped computer
lab provides students hands-on training and include computers and printers. The Electrical and HVAC labs are equipped
for demonstration and safe hands-on practice of skills taught in the curriculum.
85 1 Pu.a Inlcr('ou'l Collms School CaGJok
RIVERSIDE BRANCH CAMPUS
STAFF AND FACULTY
ASSOCIATE VICE PRESIDENT OF CAMPUS OPERATIONS
SR. ADMISSIONS REPRESENTATIVE:
CAREER SERVICES COORDINATOR:
REGISTRAR:
ACADEMIC MENTOR:
FACULTY:
PROGRAMS OFFERED
ALCOHOL AND DRUG COUNSELING STUDIES
ELECTRICAL TRAINING PROGRAM
HVAC TECHNICIAN
AAS DEGREE SUBSTANCE USE DISORDER COUNSELING
Christopher Rush
Shahzadi McGee
Andrew DeLuna
Cindy Caballero
Justin Slominski
ETP Faculty: Ricardo Barrow, BS, C-10, Program Coordinator
ATP Faculty: Jose Acosta Serna, T-Card, Warren Peterson, General
Electrician
Hybrid
Hybrid
Hybrid
Hybrid
The Riverside campus has easy access to major freeways, and bus stops. The campus has various lab and lecture rooms, administrative offices,
and student break area. The school is housed in modern, centrally air-conditioned facility that is wheel chair accessible. The Electrical and
HVAC labs are equipped for demonstration and hands on practice of skills taught in the curriculum.
RANCHO CORDOVA BRANCH CAMPUS
STAFF AND FACULTY
ASSOCIATEVICEOF-CAMPUS OPERATION&
-- -'OC'-OrquEdWChave7, MA-- -- - -- --- - ---
DIRECTOR OFADMISSIONS, RESTARTS&REENTRIES:
Tammy -ones
SR ADMISSIONS REPRESENTATIVES:
Theodore Crews; Tom Fay
CAREER SERVICES COORDINATOR:
Brett Gorham
ACADEMIC MENTOR:
Thomas Prinkleton
FACULTY:
HVAC Faculty: Ronald Cox, Universal Technician, Mechanical Electrical
Technology
ETP Faculty: Kamal Singh, CA Residential Electrician, Program
Coordinator
ATP Faculty: Dale Crawford, Thomas Prinkleton
PROGRAMS OFFERED
ALCOHOL AND DRUG COUNSELING STUDIES
Hybrid
ELECTRICAL TRAINING PROGRAM
Hybrid
HVAC TECHNICIAN
Hybrid
AAS DEGREE SUBSTANCE USE DISORDER COUNSELING
Hybrid
CYBER SECURITY SPECIALIST
Hybrid
The Rancho Cordova campus is located near the city of Sacramento with access to major freeways and bus stops. The campus has various lab
andlecture rooms, administrative offices, computer lab, student break area, and staff lounge. The school Is housed In modern, centrally air-
conditioned facility that is wheel -chair accessible. A fully equipped computer lab provides students hands-on training and include computers
and printers. The labs are equipped for demonstration and safe practice of skills taught in the curriculum.
I nterCoast Colleges Schaul Catalog 861 Page
FAIRFIELD BRANCH CAMPUS
STAFF AND FACULTY
ASSULIAI b VICE PRESIDENT OF CAMPUS OPERATIONS
DIRECTOR OF ADMISSIONS, RESTARTS & REENTRIES:
ADMISSIONS REPRESENTATIVE:
DIRECTOR OF STUDENT AFFAIRS:
CAREER SERVICES:
STUDENT SUCCESS PARTNER:
ACADEMIC MENTOR:
FACULTY:
PROGRAMS OFFERED
ALCOHOL AND DRUG COUNSELING STUDIES
ELECTRICAL TRAINING PROGRAM
HVAC TECHNICIAN
MEDICAL ASSISTANT
PHARMACY TECHNICIAN
AAS DEGREE SUBSTANCE USE DISORDER COUNSELING
CYBER SECURITY SPECIALIST
Justin Preston, MS Regional Director of Operatiom
Christopher Morales
Mercedes Perez
Tina Davis
Tracy King
Jailene Yanez
Thomas Prinkleton
MA Faculty: Beverly Sandhu, Certified Clinical
Certified
Phlebotomy Technician
ETP Faculty: Isiah Tostado, T-Card; Valentin
Coordinator
HVAC Faculty: James Van Nortwick
ATP Faculty: Dale Crawford
Hybrid
Hybrid
Hybrid
Hybrid
Hybrid
Hybrid
Medical Assistant,
Guerra, Program
The Fairfield campus is conveniently located with access to restaurants, major freeways, and bus stops. The campus has various lab and
lecture rooms, administrative offices, computer lab, student break area, and staff lounge. The school is housed in modern, centrally air-
conditioned facility that is wheel -chair accessible. A fully equipped computer provides students hands-on training and include computers
and printers. The labs are equipped for demonstration and safe practice of skills taught in the curriculum.
SANTA_ANA BRANCH CAMPUS
STAFF AND FACULTY
ASSOCIATE VICE PRESIDENT OF CAMPUS OPERATIONS
ADMISSIONS REPRESENTATIVE:
REGISTRAR:
CAREER SERVICES COORDINATOR:
FACULTY:
PROGRAMS OFFERED
ALCOHOLAND DRUG COUNSELING
ELECTRICAL TRAINING PROGRAM
AAS DEGREE SUBSTANCE USE DISORDER COUNSELING
Christopher Rush, BA
Steven Martinez
Cindy Caballero
Andrew DeLuna
ETP Faculty & Academic Mentor: Shawn Stewart -Master Electrician
Hybrid
Hybrid
The Santa Ana campus is conveniently located off the 55 freeway and East Dyer Road in Santa Ana. There is a large lab and classroom forthe
trades program, and one small classroom forthe ADCS students. There is a lounge and computer lab for student use, Including free WIFI,
ADVISORY BOARD MEMBERS (2023-2024)
ALEX GARRETT I Medical Assistant with Care On Site
APRIL REYNOLDS I Medical Assistant at Napa Pain Institute
CELINE JIMENEZ I Project Engineer EDGE Mechanical Electrical Plumbing
CHRISTIAN HASSINGER I Hiring Manager Freschi Service Experts
CHRISTOPHER ABAL Recruiter at Trillium Construction
D'ANGELO ROCKETT Pharmacy Technician at Consonus California Pharmacy
DANIEL GONZALEZ I Recruiter at Trillium Construction
MARIA MEYTOL I Operations Manager for Bay Area Specialty Services and AAPMC Clinics
NICOLE WRAY I Director of Organizational Development TAIT Environmental Services Inc.
PETER ELLIS I Senior Building Inspector, Owner and Operator of Peter Ellis Construction
SANDRA GOFF Recruiter PeopleReady Skilled Trades
VALERIE OZZU Owner of Natural Health and Wellness Center
971 PaPc hilcrt n,,[ (ollcgcs Schonl (Cetilng
INTERCOAST
INTERCOAST COLLEGES
SCHOOL, • ADDENDUM
ADDICTION STUDIES
inlerCuast Colleges a hoo; Catabg 88 1 Page
BACHELORS DEGREE APPLIED SCIENCES ADMISSIONS REQUIREMENTS
Prospective students seeking bachelor's degree admissions must meet the following criteria to be considered for
acceptance:
• An earned Associate Degree in a related field with a minimum GPA of 2.0 from an accredited post -secondary
institution;
• Field training and experience in alcohol and drug counseling, mental and/or behavioral health;
• Other factors that support the likelihood of the career success of the candidate.
Please note: InterCoast Colleges is offering its Bachelor of Applied Science Degree in Addiction studies with
approval from its accreditor, ACCET. This Bachelor's Degree is not currently approved for Title IV aid. Final approval
of this program is contingent upon the success of our accreditor's application to expand Its scope with the U.S.
Education Department. The program is approved for Veterans benefits. In the unlikely event that our accreditor
does not gain Education Department approval, InterCoast will work with its students to maximize successful
outcomes for their additional studies.
PROGRAM DESCRIPTION
The Bachelor of Applied Science (BAS) degree in Addiction Studies is designed to grow professional management
skills of the learner and meet the demand for leadership of highly technical professionals In the substance use
disorder and mental health treatment workplace. Emphasis is placed on courses which enable the student to gain
theoretical knowledge important for working in the field and to apply concepts to meet their occupational
objectives. Upon completion of all requirements the student will be awarded a BAS (Bachelor of Applied Science)
Degree,
PROGRAM OBJECTIVES
The program's overarching objective is to provide advanced knowledge in addiction related skills to increase
employment opportunities forthose individuals who desire to work in a setting with clients experiencing substance
use disorder.
Potential career opportunities exist in a wide variety of settings including correctional facilities, disorder treatment
agencies, government social services, halfway houses, hospitals, military/veteran's programs, nonprofit agencies,
outpatient/inpatient facilities, schools, and workplace treatment programs.
DISCIPLINE SPECIFIC PROGRAM OBJECTIVES
Graduates will be able to
• Discuss the major concepts, theoretical perspectives, empirical findings, and historical trends in substance use
disorder counseling.
• Utilize research methodology in addiction including research design, data analysis, and the interpretation and
evaluation of findings.
• Assess problems related to behavior and mental processes using analytical thinking.
• Choose and apply the appropriate counseling principles, theories, and concepts to personal, social, and
organizational issues and problems.
• Associate the underlying ethical standards, values, and considerations in theory and practice in the discipline of
substance use disorder counseling.
• Demonstrate competency in using contemporary tools and technologies to screen, assess, treat, and evaluate
client progress in real world situations.
• Analyze how treatment can improve interpersonal relationships across cultural boundaries in a variety of
treatment settings.
• In addition to the discipline -specific outcomes, general education literacies and professional competencies are
integrated throughout the program.
891 Pagc In IcM1_ua,[ Culle_cs Suhnnl Catalog
OCCUPATIONAL OBJECTIVES
The objective is to meet the requirement for trained individuals to secure employment in the field of addiction
studies, and provide the student with possible advancement opportunities.
GRADUATION REQUIREMENTS
In order to graduate, students must:
1. Earn the required total number of credits for the degree
2. Complete required coursework within the maximum time frame permitted.
3. Earn a minimum cumulative grade point average of 2.0 or above.
4. Achieve a minimum 80% cumulative attendance.
BACHELOR'S DEGREE APPLICATION PROCESS AND REQUIREMENTS
1. All applicants must participate in an Admissions interview conducted by the Director of Admissions ordesignee.
2. Submit an application to InterCoast Colleges. All applications must be complete. No partial applications will be
accepted.
3. Submit official transcripts from all post -secondary institutions attended. A maximum number of credits may be
transferred from an accredited college or university in accordance with the InterCoast Colleges transfer credit
policy as stated in the school catalog. Transferability of credit from other institutions must be substantially
similar to course content required in the program. All final decisions regarding the acceptance of transfer
credits are made by the Acceptance Committee and InterCoast College's school official.
4. Arrangements for payment of all tuition and fees must be completed during the admissions process and prior
to interview with the acceptance committee panel,
5. Submission of a complete application, including tuition arrangements, transfer credit records, certification, if
applicable, is required in order to schedule the acceptance committee panel interview. No partial applications
will be considered.
6. Acceptance Committee consisting of atleastthreemembers ofthe InterCoast College's seniormanagementwill
review applications to determine eligibility for a panel interview.
7. All candidates will be interviewed by a panel as part of their Admissions acceptance process. Candidates will
be asked questions about their career goals, previous related work experience, educational background and
other special considerations that the applicant believes will confirm their readiness andappropriateness forthe
program.
8. Once the applicant is accepted, they will be sent an email confirmation. The applicant will be required to
confirm their intention to attend the program within seven calendar days.
9. All accepted candidates must participate in InterCoast College's new student orientation prior to starting the
program.
2195 HOURS (FULL
PROGRCIP
CODE: 51.1501
SOC - 0*NET: 21-1018
900 HOURS (BAS after earning
Associate's Degree)
MAX[ MUryry11
LECTURE-45:1 LAB-24:1
80 Weeks to Complete BAS
STUDENT{TEACHER RATIO
courses with an earned
Associate's Degree
Into.rCoaist Colleges SchaA Catalog 90 1 Page
BAS DEGREE REQUIREMENTS
COURSE TITLE/NUMBER
LECTURE
LABORATORY
EXTERNSHIP/
TOTAL
HOURS
HOURS
INTERNSHIP HOURS
HOURS
Clock Credit
Clock I Credit
Clock Credit
Clock* Credit*
BAS REQUIRED COURSES
(45 Credits)
AOD301 Clinical Supervision and
45
3
0
0
0
0
45
3
Professionalism
AOD302 Co -Occurring Disorders:
45
3
0
0
0
0
45
3
Integrated Care
AOD303 Co -Occurring Disorders:
45
3
0
0
0
0
45
3
Crisis Prevention and Management
AOD304 Co -Occurring Disorders:
45
3
0
0
0
0
45
3
Management & Coordination of Care
AOD305 Criminal Justice: Criminal
45
3
0
0
0
0
45
3
Behavior/Criminal Thinking In
Addiction
AOD306 Criminal Justice: Criminal
45
3
0
0
0
0
45
3
Justice Systems
AOD307 Prevention: Concepts of
45
3
0
0
0
0
45
3
Prevention
AOD308 Prevention: Juvenile
45
3
0
0
0
0
45
3
Delinquency
AOD309 Prevention: Resiliency and
45
3
0
0
0
0
45
3
Relapse Prevention
AODS310 Treatment Executive
45
3
0
0
0
0
45
3
AOD311 Substance Use and Mental
45
3
0
0
0
0
45
3
Health Disorders Treatment Gender
Specific to Women
---AOD312 Admissions -&-Marketing- In— ----
-45----
- - 3--------0
------
0 -- ---0-
--
- 0 - —
-- 45 --
---3--
Substance Use & Mental Health
Disorder Treatment Facilities
AOD313 Trauma Informed Care
45
3
0
0
0
0
45
3
AOD314 Neurochemistry and
45
3
0
0
0
0
45
3
Physiology of Addiction: Medication
Assisted Treatment
MHT315 Mental Health
45
3
0
0
0
0
45
3
Rehabilitation Specialist
SAS GENERAL EDUCATION COURSES
115 Credits)
PSY316 Counseling Psychology
45
3
0
0
0
0
45
3
ENG317 Writing for Research
45
3
0
0
0
0
45
3
Methodology
MAT318 Statistics for Research and
45
3
0
0
0
0
45
3
Data Analysis
BUS319 Conflict Resolution in
45
3
0
0
0
0
45
3
Leadership
PSY320 Biological and Behavioral
45
3
0
0
0
0
45
3
Psychology
SAS PROGRAM TOTALS
900
60
0
0
0
0
900
60
91 I Pugs IntcrCuasl Collcgcs School (: uialog
TUITION
TOTAL PROGRAMCHARGES
PROGRAM
Includes STRFfees, books, supplies,
equipment, & uniforms,lf any
BAS DEGREE ADDICTION STUDIES
$21,000.00
$21,000
(60 Credits / with earned Associate's Degree)
BAS DEGREE START DATES FOR 2023 -2024
Student Start Date
/ Courses Start Date
Module End
Date
Expected Grad Date
Students with Transfer Credit
from ICC AAS degree
(20 BAS Courses — 60 Credits)
18 months (80 Weeks)
1/23/2023
2/19/2023
8/4/2024
2/20/2023
3/19/2023
9/1/2024
3/20/2023
4/16/2023
9/29/2024
4/17/2023
5/14/2023
10/27/2024
5/15/2023
6/11/2023
v�T11/24/2024
6/12/2023
7/9/2023
12/22/2024
7/10/2023
8/6/2023
1/19/2025
8/7/2023
9/3/2023
— 2/16/2025
9/4/2023
10/1/2023
3/16/2025
10/2/2023
10/29/2023
4/13/2025
10/30/2023
11/26/2023
5/11/2025
11/27/2023
12/24/2023
6/8/2025
12/25/2023
1/21/2024
7/6/2025
1/22/2024
2/18/2024
8/3/2025
2/19/2024
3/17/2024
8/31/2025
3/18/2024
4/14/2024
9/28/2025
4/15/2024
5/12/2024
10/26/2025
5/13/2024
6/9/2024
11/23/2025
6/10/2024
7/7/2024
12/21/2025
7/8/2024
8/4/2024
1/18/2026
8/5/2024
9/1/2024
2/15/2026
9/2/2024
9/29/2024
3/15/2026
9/30/2024
10/27/2024
4/12/2026
10/28/2024
11/24/2024
5/10/2026
11/25/2024
12/22/2024
6/7/2026
12/23/2024
1/19/2025
7/5/2026
�nterCuast Colleges school C&rtalog 92 1 Page
COURSE DESCRIPTIONS
BACHELOR OF APPLIED SCIENCE — ADDICTION STUDIES
COURSE NUMBER: AOD301
COURSE NAME: Clinical Supervision and Professionalism
PREREQUISITES: None
This course is designed to recognize and develop Clinical Supervision Attitudes, Knowledge, and Leadership Skills to enhance counselor
development. This course provides the central principles of clinical supervision and researched -supported interventions for building a solid
foundation in supervisor/supervisee relationships.
COURSE NUMBER: AOD302
COURSE NAME: Co -Occurring Disorders: Integrated Care
PREREQUISITES: None
This course provides an advanced study in Co- Occurring Disorders with an emphasis on Integrated Care. Upon successful completion of the
required coursework, the student will be able to demonstrate comprehension of postmodern treatment / Motivational Enhancement
Therapy / Cultural Diversity.
COURSE NUMBER: AOD303
COURSE NAME: Co -Occurring Disorders - Crisis Prevention & Management
PREREQUISITES: None
This course provides intermediate understanding of Co -Occurring Disorders with an emphasis on Crisis Prevention and Management with
an emphasis on Crisis Prevention and Management.
COURSE NUMBER: AOD304
COURSE NAME: Co -Occurring Disorders - Management & Coordination of Care
PREREQUISITES: None
This course provides an advanced understanding of Co -Occurring Disorders with an emphasis on Management and Coordination of
Care/Treatment and Recovery Planning.
COURSE NUMBER: AOD305
COURSE _NAME: -Criminal Justice: Criminal Behavior/Criminal Thinking in Addiction ---
PREREQUISITES: None
This course provides understanding of criminal behavior and criminal thinking in addiction. This course considers issues in alcohol misuse,
licit and illicit drug use, and the criminal justice system. An emphasis on social science research methodology will frame each sub -topic with
research studies providing evidence associating alcohol misuse, drug abuse, and criminality. Policy questions and approaches are
considered.
COURSE NUMBER: ADD 306
COURSE NAME: Criminal Justice - Criminal Justice Systems
PREREQUISITES: None
This course introduces the criminal justice systems, including the latest developments from the criminal justice field regarding
decriminalization and other actual and proposed reforms at all stages of the criminal justice process, the intricate workings of the police,
courts, and correctional systems, the concepts and processes of justice, and key policy issues.
COURSE NUMBER: AOD307
COURSE NAME: Prevention - Concepts of Prevention
PREREQUISITES: None
This course provides a comprehensive overview of substance abuse prevention theories and prevention programming applications. Course
topics include theories and models basic to prevention, science -based prevention strategies and model programs, strategic planning and
outcome evaluation.
COURSE NUMBER: AOD308
COURSE NAME: Prevention: Juvenile Delinquency
PREREQUISITES:None
This course will consider the subject of juvenile delinquency from various perspectives including substance use prevention, psychological,
physiological and sociological perspectives. Particular attention will be paid to the role of family, the school, and the peergroup in promoting
delinquency. This course will provide students with the tools to analyze and evaluate juvenile justice issues, and the Juvenilejustice system.
COURSE NUMBER: AOD309
COURSE NAME: Prevention: Resiliency and Relapse Prevention
PREREQUISITES: None
This course provides an understanding of Resiliency and Relapse Prevention. Relapse prevention is a multi -dimensional approach to relapse
with the goal of identifying and preventing high -risk situations such as substance abuse, obsessive -compulsive behavior, sexual offending,
obesity, and depression. It is an important component In the treatment process for substance use disorder.
93 1 Pugc fi1W1 ua,t l'olirgu School Catslog
COURSE NUMBER: AOD310
COURSE NAME: Treatment Executive
PREREQUISITES: None
This course provides an understanding of the role of the Treatment Executive in Substance Use and Mental Health Disorder Treatment
Facilities. The course will examine the attributes, skills, behaviors, problems, and issues associated with higher level administrative roles in
treatment organizations, both public and private. Various styles of leadership will also be analyzed with special reference to the stages of
organizational development. Executive roles and skills will be studied and applied.
COURSE NUMBER: AOD311
COURSE NAME: Substance Use and Mental Health Disorders Treatment Gender Specific to Women
PREREQUISITES: None
This course provides an introduction to Substance Use and Mental Health Disorder Treatment: Gender Specific to Women. The goal of the
course is to provide participants with current information on effective interventions with addicted women. The course provides an overview
of substance use and its impact, as well as treatment services for women. Aside from introducing theories and principles that provide a
framework for effective treatment Interventions that support recovery, it also includes a discussion on barriers fortreatment of women with
substance use disorder problems.
COURSE NUMBER: AOD312
COURSE NAME: Admissions & Marketing in Substance Use & Mental Health Disorder Treatment Facilities
PREREQUISITES: None
This course provides an introduction to Admissions & Marketing in Substance Use and Mental Health Disorder Treatment Facilities. Students
will learn to analyze, develop and lead the Implementation of long-term, customer -oriented marketing strategies and effective marketing
plans.
COURSE NUMBER: AOD313
COURSE NAME: Trauma Informed Care
PREREQUISITES: None
This course provides day-to-day treatment guidelines based on the ABC Model of Intervention: developing and maintaining rapport,
identifying the problem and exploring the client's coping strategies. It also includes specific therapeutic Interactions for use in a variety of
situations. Crisis workers or those working in crisis situations can use the model effectively In any mental health setting and with any
Individual --from any population --in a crisis situation. ..
COURSE NUMBER: AOD314
COURSE NAME: Neurochemistry and Physiology of Addiction: Medication Assisted Treatment
PREREQUISITES: None
This course provides the student with an overview of basic Neurochemistry and the Physiology of Addiction --Medication Assisted Treatment
(MAT). This course is designed to provide an overview of the biological basis of addiction and the neuropharmacology of drugs of abuse and
dependence, including basic principles of drug action as well as comprehensive coverage of the major classes of drugs (opioids, stimulants,
nicotine, alcohol, sedatives, cannabis, and hallucinogens). Students will learn about common pharmacotherapies used to manage alcohol
and drug addiction.
COURSE NUMBER: AOD315
COURSE NAME: Mental Health Rehabilitation Specialist
PREREQUISITES: None
This course is designed to provide a theoretical and practical knowledge base for the entry-level skills required to deliver psychosocial
rehabilitation (PSR) services to adults experiencing mental illness. In addition to lecture, each class will Introduce discussion topics and/or
activities that bring the concepts of recovery into focus and give each student the opportunity to rehearse and experience the application
of these skills. In addition to working with service recipients, students will also learn basic skills to support family members. Throughoutthe
course, skills for greater self-awareness and cultural competence will be Identified and developed.
In Percoast Coll egea School Catalog 94 1 Page
BAS GENERAL EDUCATION COURSES
COURSE NUMBER: PSY316
COURSE NAME: Counseling Psychology
PREREQUISITES: None
This general education course reviews clinical and counseling psychology, its history, perspective, and conceptual framework and treatment
modalities.
COURSE NUMBER: ENG317
COURSE NAME: None
PREREQUISITES: Completion of ENG101 and AOD138R or equivalent
This general education course provides an introduction to Writing for Research Methodology. This writing -intensive course provides a broad
understanding of research methodology. Students will learn to understand and evaluate the research of others, to plan and conduct their
own research, and write a research paper In APA format.
COURSE NUMBER: MAT 318
COURSE NAME: None
PREREQUISITES: Completion of MAT101 and AOD138R or equivalent
This general education course provides an introduction to Statistics for Social Research and Data Analysis. The course Introduces the
fundamental concepts of statistics and their practical application to contemporary social issues.
COURSE NUMBER: BUS319
COURSE NAME: Conflict Resolution in Leadership
PREREQUISITES: None
This general education course addresses communication skills fordealing with disagreements. During the course students will examine tools
that leaders use to define problems, choose a strategy, follow a process, show respect for and listen to others. Students will learn to
appreciate cultural differences and the role of emotion in conflict in order to reach agreement and achieve closure.
COURSE NUMBER: PSY320
COURSE NAME: Biological and Behavioral Psychology
PREREQUISITES: None
-- - This generaleducationcourse-provides-an Introductiorrto BiologicalPsychologyamid-Behavlaral-Neuroscience. The course reflects current -_-- — ---
thinking in the field while providing a foundational understanding of the structure and function of the nervous system and its relationship
to typical and disordered human behavior.
951 W,ge IntcrCoa,t Cnllcgca Sthonl f; ;a;,lug
11 Employment D I R E C T I V E EDD Development (C�t�kforceIFORNIA
Departmentr n i a Date: November 10, 2021 Number: WSD21-03DevelopmentBoard
ETPL POLICY AND PROCEDURES
EXECUTIVE SUMMARY
This policy provides guidance and establishes the procedures applicable to the training
providers and programs listed on the state and local Eligible Training Provider List (ETPL) under
the Workforce Innovation and Opportunity Act (WIOA). This policy applies to Local Workforce
Development Boards (Local Boards), and is effective on the date of issuance.
This policy contains some state -imposed requirements. All state -imposed requirements are
indicated by bold, italic type.
This Directive finalizes Workforce Services Draft Directive ETPL Policy and Procedures (WSDD-
215), issued for comment on September 3, 2020. The Workforce Development Community
submitted 131 comments during the draft comment period. A summary of comments,
including all changes, is provided as Attachment 8.
This policy supersedes Workforce Services Directive WIOA Eligible Training Provider List- Policy
and Procedures (WSD15-07) dated November 10, 2015. Retain this Directive until further
notice.
REFERENCES
• Workforce innovation and Opportunity Act (Public Law 113-128) Sections 3, 116, 122,
123, 129, 134, and 404
• Title 20 Code of Federal Regulations (CFR) Part 677: Performance Accountability Under
Title I of the Workforce Innovation and Opportunity Act (Uniform Guidance), Sections
677.150 and 677.230
• Title 20 CFR Part 680: Adult and Dislocated Worker Activities Under Title I of the
Workforce Innovation and Opportunity Act (DOL Exceptions), Sections 680.200,
680.210, 680.230, 680.300, 680.310, 680.320, 680.330, 680.340, 680.350, 680.410,
680.420, 680.430, 680.450, 680.460, 680.470, 680.480, 680.490, 680.500, 680.520, and
680.530
The EDD is an equal opportunity employer/program. Auxiliary aids and services
are available upon request to individuals with disabilities
Revised February 22, 2023 Page 1 of 5 DIC: 12
EXHIBIT C
• Title 20 CFR Part 681: Youth Activities Under Title I of the Workforce Innovation and
Opportunity Act (DOL Exceptions), Sections 681.480 and 681.540
• Title 34 CFR Part 600: Definitions (Department of Education), Section 600.2
• Training and Employment Guidance Letter (TEGL) 8-19, Workforce Innovation and
Opportunity Act (WIOA) Title I Training Provider Eligibility and State List of Eligible
Training Providers (ETPs) and Programs (January 2, 2020)
• TEGL 3-18, Eligible Training Provider (ETP) Reporting Guidance under the Workforce
Innovation and Opportunity Act (WIOA) (August, 31, 2018)
• TEGL 19-16, Guidance on Services provided through the Adult and Dislocated Worker
Programs under the W10A and the Wagner-Peyser Act Employment Services, as
amended by title 111 of W10A, and for Implementation of the WIOA Final Rules (March 1,
2017)
• TEGL 13-16, Guidance on Registered Apprenticeship Provisions and Opportunities in the
WIOA (January 12, 2017)
• California Code of Regulations Division 7.5
• California Education Code Sections 94801.5, 94850.5, and 94874
• California Unemployment Insurance Code (CUIC) Section 14005
• CUIC Section 14230
• Workforce Services Directive WSD22-08, ETPL Reciprocal Agreements (January 17, 2023)
• WSD22-01, Performance Guidance (July 18, 2022)
• WSD19-10, Recovery of WIOA Tuition and Training Refunds (February 20, 2020)
• WSD19-06, CaIJOBS Activity Codes (December 27, 2019)
• WSD17-01, Nondiscrimination and Equal Opportunity Procedures (August 1, 2017)
• California's Unified Strategic Workforce Development Plan
BACKGROUND
WIOA Section 122 requires states to establish and maintain a list of training providers who are
eligible to receive WIOA Title I, subtitle B funds for training services. An America's Job Center of
California" (AJCC) may issue an Individual Training Account (ITA) to a WIOA Title I, subtitle B
eligible individual (out of school youth age 16-24, adult or dislocated worker) to fund training
services.
The Employment Development Department (EDD) is the entity responsible for publishing,
disseminating, and maintaining the comprehensive California (CA) ETPL with performance and
cost information. In addition, the EDD is responsible for ensuring programs meet the eligibility
criteria and performance levels established in this Directive; removing programs that do not
meet the program criteria or performance levels established in this Directive; and taking
enforcement actions against providers that intentionally provide inaccurate information, or
that substantially violate the requirements of WIOA.
Page 2 of 5
EXHIBIT C
Likewise, the Local Board is responsible for carrying out the procedures outlined in this
Directive; work with the state to ensure there are sufficient numbers and types of providers of
training services with expertise in assisting individuals with disabilities, and adults in need of
adult education and literacy activities; developing and maintaining a local ETPL; and ensuring
the dissemination of the CA and local ETPL through the AICCs, including in formats accessible to
individuals with disabilities.
In cooperation with stakeholders, the State has adopted the following principles when
developing the CA ETPL policies and procedures:
I. Simplicity —Avoid imposing burdens that inhibit the participation of quality training
providers.
2. Customer Focus —The policies and procedures support the collection and presentation
of easily accessible and reliable training program information for both individuals
seeking career and occupational training information, and career planners who assist
participants eligible for training services.
Informed Consumer Choice —The CA ETPL includes locally approved training programs
that lead to self -sustainable careers in the local/regional economy, as supported by
current labor market information identifying industry sectors and occupational clusters
that are high -growth, high -demand, projecting skills shortages, and/or vital to the
regional economy.
4. Training Delivery Flexibility— Policies and procedures that foster and support the
inclusion of various types of training delivery that expand opportunities for consumer
choice.
5. Quality —Ensure a comprehensive list of quality training programs that meet minimum
Performance standards, and provide industry -valued skills in priority industry sectors.
Information must be accurate, transparent, accessible, and user-friendly.
6. Respect for Local Autonomy —The policy remains supportive of the autonomy WIOA
grants to the Local Boards.
In addition, this policy and Local Board policies should align with the three policy objectives
outlined in the California Unified Strategic Workforce Development Plan:
1. Fostering demand -driven skills attainment —Workforce and education programs need
to align program content with the state's industry sector needs so as to provide
California's employers and businesses with the skilled workforce necessary to compete
in the global economy.
2. Enabling upward mobility for all Californians —Workforce and education programs
need to be accessible for all Californians, especially populations with barriers to
employment, and ensure that everyone has access to a marketable set of skills, and is
Page 3 of 5
EXHIBIT C
able to access the level of education necessary to get a good job that ensures both long-
term economic self-sufficiency and economic security.
3. Aligning, coordinating, and integrating programs and services —Workforce and
education programs must economize limited resources to achieve scale and impact,
while also providing the right services to clients, based on each client's particular and
potentially unique needs, including any needs for skills -development.
POLICY AND PROCEDURES
This policy establishes the types of allowable training services, consumer choice, the
difference between the state and local ETPL, the requirement for Local Boards to establish a
ETPL policy, eligibility criteria and procedures for initial and continued eligibility for CA ETPL
training providers and programs, the federally mandated Eligible Training Provider
Performance Report (ETP Report), and the roles and responsibilities of the Local Boards and
the EDD in maintaining the integrity of the CA ETPL.
The following attachments to this Directive provide guidance and resources when
implementing the CA ETPL:
1. ETPL Policy and Procedures
Contains detailed information on initial and continued eligibility requirements, and the
roles and responsibilities of the Local Boards, and the EDD in maintaining the integrity
of the CA ETPL and the quality of the training programs offered on it.
2. ETPL Definitions
Includes definitions relevant to the ETPL Policy and Procedures.
3. ETPL Local Board Delegation and Cancelation Form
This form is utilized to delegate or cancel the delegation of a Local Board's ETPL
responsibilities to another Local Board. The delegation includes both state and local
ETPL functions. This form is required to be submitted annually.
4. CA ETP Assurances Form
This form must be completed by the provider to ensure they will provide the data
necessary to complete the annual ETP Report. This form must be submitted annually.
5. CA ETPL Training Provider and Program Determination Flowchart
Decision trees designed to assist Local ETPL Coordinators with determining initial and
continued eligibility for the various provider types and programs.
Page 4 of 5
EXHIBIT C
6. Local ETPL Coordinator Contact Form
A form for Local Boards to designate the Local ETPL Coordinators and provide their
contact information.
Summary of Comments
A list of all comments received during the comment period, and responses to those
comments from the EDD.
8. Errata Chronology
A list of changes that were made to the Directive and its attachments.
ACTION
The information contained in this Directive should be shared with Local ETPL Coordinators, and
all other staff involved in the administration of the ETPL.
INQUIRIES
If you have any questions, contact the State ETPL Coordinator at wsbetpl@edd.ca,gov.
/s/JAVIER ROMERO, Deputy Director
Workforce Services Branch
Attachments:
1. ETPL Policy and Procedures (DOCX)
2. ETPL Definitions (DOCX)
3. ETPL Local Board Delegation and Cancelation Form (DOCX)
4. CA ETP Assurances Form (DOCX)
5. CA ETPL Training Provider and Program Determination Flowchart (PDF)
6. Local ETPL Coordinator Contact Form (DOCX)
7. Summary of Comments (DOCX)
8. Errata Chronology (DOCX)
Page 5 of 5
EXHIBIT C
ETPL POLICY AND PROCEDURES ATTACHMENT 1
ETPL Policy and Procedures
Contents
A. Introduction.........................................................................................................................
2
B. Allowable Types of Training Services...................................................................................2
C. State and Local ETPLs...........................................................................................................
2
D. Local Board Policy................................................................................................................
3
E. Consumer Choice.................................................................................................................6
F. CA ETPL Application Process................................................................................................
6
ETPL Application Process by Provider Category.....................................................................
7
G. CA ETPL Initial Eligibility.......................................................................................................
8
Training Provider Initial Eligibility Criteria..............................................................................
8
Training Program Initial Eligibility Criteria............................................................................
11
H. CA ETPL Continued Eligibility Criteria................................................................................
13
Training Provider Continued Eligibility Criteria....................................................................
13
Training Program Continued Eligibility Criteria....................................................................
13
I. Approval and Denial of Training Provider/Program..........................................................
15
Approval of Training Provider/Program...............................................................................
15
Denial of a Training Provider/Program.................................................................................
15
J. Delisting Training Providers/Programs ..............................................................................16
K. Placing Delisted Training Providers/Programs Back on the ETPL......................................
18
L. Appeals...............................................................................................................................18
Appealsto EDD.....................................................................................................................
19
M. Maintenance of the CA ETPL..........................................................................................
20
N. ETP Report..........................................................................................................................
20
O. Technical Assistance and Resources..................................................................................
20
TrainingProviders.................................................................................................................
21
Local ETPL Coordinators........................................................................................................
21
WSD21-03 Page 1 of 21
ETPL POLICY AND PROCEDURES
ATTACHMENT 1
A. Introduction
This policy establishes the types of allowable training services, consumer choice, the difference
between the state and local Eligible Training Provider List (ETPL), the requirement for Local
Workforce Development Boards (Local Boards) to establish an ETPL policy, eligibility criteria and
procedures for initial and continued eligibility for Eligible Training Providers (ETP) and
programs, the federally mandated Eligible Training Provider Performance Report (ETP Report),
and the roles and responsibilities of the Local Boards and the Employment Development
Department (EDD) in maintaining the integrity of the state ETPL.
This document contains detailed information on initial and continued eligibility requirements,
and the roles and responsibilities of the Local Boards, and the EDD in maintaining the integrity
of the state ETPL and the.quality of the training programs offered on it.
B. Allowable Types of Training Services
The following are the allowable types of training for the Workforce Innovation and Opportunity
Act (WIOA) Title I program:
a. Occupational skills training, including nontraditional employment.
b. On -the -Job Training (OJT).
c. Incumbent Worker Training (IWT).
d. Programs that combine workplace training with related instruction, which may include
cooperative education programs.
e. Training programs operated by the private sector.
f. Skill upgrading and retraining.
g. Entrepreneurial training.
h. Job readiness training provided in combination with the training services described in (a)
through (g) above.
I. Adult education and literacy activities, including activities of English language acquisition
and integrated education and training programs, provided concurrently or in
combination with services provided with the training services described in (a) through
(g) above.
j. Customized training conducted with a commitment by an employer, or group of
employers, to employ an individual upon successful completion of the training.
While all of the above are allowable training services under WIOA, service types b, c, and j are
not required to be on the ETPL.
C. State and Local ETPLs
Local Boards and the EDD are responsible for working together to identify ETPs for the state
ETPL. The state ETPL creates a pool of ETPs that Local Boards can utilize to establish their local
ETPL. In California, the state ETPL is called the California (CA) ETPL.
Each Local Board must maintain a local list of training providers and programs. Local Boards
may add additional local requirements for providers and/or programs (except for
WSD21-03 Page 2 of 21
ETPL POLICY AND PROCEDURES
ATTACHMENT 1
apprenticeship programs) to be eligible on the local ETPL. Local Boards must include all CA ETPL
approved apprenticeship programs on their local ETPL. Adding additional local requirements
may result in providers that are on the CA ETPL, but may not be eligible for inclusion on the
local ETPL. While additional requirements may be added for the local ETPL, Local Boards may
only include training providers on their list that are approved for the CA ETPL.
If the Local Board is reviewing provider and/or program applications for inclusion on the ETPL,
the Local Board must conduct the state eligibility review first, and then determine eligibility for
inclusion on their local ETPL. When conducting the state eligibility review, the Local Board must
do so using only the state's requirements, and not the Local Board's additional requirements.
Local Boards that do not add additional requirements must include all of the
providers/programs on the CA ETPL on their local ETPL, whereas Local Boards with additional
requirements may have a subset of the state list as depicted in the diagram below:
Note — Providers on the local ETPL must be on the CA ETPL.
Note —Additional functionality is being added to the CaI1OBS5m system to enable Local Boards
to identify the training providers and programs approved for their local ETPL.
D. Local Board Policy
Each Local Board must develop local policies that provide sufficient consumer protection and
oversight of training providers. These policies must meet the minimum requirements of the
procedures outlined in this Directive, and may include additional requirements as deemed
appropriate by the Local Board. Such policies must include, but are not limited to, processes
that achieve the following:
• Ensure participants can avail themselves of, and are made aware of,
grievance/complaint procedures. Please reference Workforce Services Directive WIOA
Grievance and Complaint Resolution Procedures (WSD18-05) for guidance.
• Recover WIOA training funds. Please reference Recovery of WIOA Tuition and Training
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Refunds (WSD19-10) for guidance on recovering training funds.
Outline any additional eligibility requirements providers and/or programs (except
apprenticeship programs) must meet to be listed on the local ETPL.
o These requirements must support the creation of a list that ensures provider
performance, job -driven training, informed consumer choice, continuous
improvement, and cost-effective investment of public funds.
o Requirements may include, but are not limited to:
• Additional performance requirements.
■ Program location.
• Accreditation requirements.
■ Cost.
Include the timeline for initial and continued eligibility review for inclusion on the local
ETPL.
o Continued eligibility review for the CA ETPL must be completed annually, and
review for the local ETPL must be completed at least once every two years.
o Within the federally required timeline in the previous bullet, Local Boards have
discretion on when they conduct initial and continued eligibility for inclusion on
the local ETPL. The following are just a few examples of options for local review:
■ Review entire local ETPL every two years.
• Review each provider/program annually.
• Review on the anniversary of when the provider/program established
continued eligibility on the local ETPL.
• Process for delisting training provider/programs from the local ETPL.
• Provide comparable training opportunities if the training provider goes out of business.
If the training provider is a Bureau of Private Postsecondary Education (BPPE) approved
provider, the policy should include the requirement to coordinate with BPPE's Office of
Student Assistant Relief.
Ensure training programs lead to at least one of the following: 1) credentials and/or
certificates valued by employers, or 2) training -related employment as a result of
gaining measurable technical skills for a specific occupation. This requirement ensures
that training programs lead to high -quality jobs, as described in the California Unified
Strategic Workforce Development Plan. Job quality serves the workforce development
system and broader public sector by protecting investments in training. Please see ETPL
Definitions (Attachment 2) for a definition of a postsecondary credential, as well as a
definition of a training program that leads to employment.
o Please note, a program on the ETPL that only leads to employment will
negatively affect a Local Board's Credential Attainment rate, since all individuals
in an education or training program are included in the measure. Please refer to
CaIJOBSActivity Codes (WSD19-06) Attachment 3 for a list of activity codes that
place individuals into the Credential Attainment performance measure.
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Verify and document participant attendance at regular intervals throughout the length
of the training program. Per WSD19-10, the Local Board should check with the training
provider to ensure clients are still in the training program each month. If not able to
check monthly, the Local Board must check at least quarterly.
• Require providers to maintain sufficient records and to make these records available
for monitoring or audit by either the Local Board and/or the state.
Ensure there are no conflicts of interest between the Local Board and the provider,
which includes, but is not limited to the following:
o A prohibition on the payment of referral fees by training providers to Local
Board staff, including America's Job Center of CaliforniaSm (AJCC) operator staff.
o Decisions made by the Local Board regarding ETPs and their programs is in
compliance with WIOA Section 107(h).
Outline the requirement of the Local Board to keep all training provider and program
eligibility documents (either physical or electronic), and the process to provide them to
the EDD within five business days, if requested.
Explain the Local ETPL Coordinator's responsibilities, which, at minimum, must include
the following:
o Requirement to provide technical assistance to all training providers with
programs located within the Local Workforce Development Area (Local Area)
seeking to be listed on the CA ETPL.
o Requirement for reviewing and approving or denying providers and programs
for initial eligibility in a timely manner:
■ The review must include eligibility for the CA ETPL that meets
requirements outlined in this Directive.
• The review must include eligibility for the local ETPL that meets
requirements outlined in the Local Board's local ETPL policy.
o Requirement for reviewing and approving or denying providers and programs
for continued eligibility in a timely manner:
• The review must include eligibility for the CA ETPL that meets
requirements outlined in this Directive.
■ The review must include eligibility for the local ETPL that meets
requirements outlined in the Local Board's local ETPL policy.
o Method and timeline for notifying providers if they or their program(s) are
removed from the CA and/or local ETPL.
• Describe the appeal process that meets the requirements outlined in this Directive.
In addition, Local Board policies shall include the following for training providers who are
deemed exempt per California Education Code (CEC) Section 94874and are not regionally
accredited by an accrediting institution:
• Verification of the instructor's credentials or experience.
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ETPL POLICY AND PROCEDURES ATTACHMENT 1
• Ensure the financial stability of the training provider.
• Annual inspection of the schools or training programs.
• Ensure actual instruction is taking place.
• Ensure instructional equipment and instruction meet current industry standards.
Local Boards may delegate their responsibility of the ETPL to another local Board to act on
their behalf in making nominations for training providers and programs to be listed on the
CA ETPL, and the creation of their local ETPL. To delegate, or cancel an existing delegation,
please complete and submit the ETPL Local Board Delegation and Cancelation Form
(Attachment 3). Any Local Boards that delegate their ETPL responsibilities to another Local
Board must complete this form annually between July 1st and July 30tt'. Due to the signature
requirement (physical or electronic signature), this form should be emalled as an
attachment.
E. Consumer Choice
Training services must be provided in a manner that maximizes informed consumer choice in
selecting an eligible provider and program. Each Local Board must make the local ETPL available
to customers. Additionally, the Local Board must make available information identifying ETPs
for OJT, customized training, and IWT.
After consultation with a career planner, an individual who has been determined eligible for
training services may select an ETP from the Local Board's local ETPL. Unless the program has
exhausted training funds for the program year, the Local Board must refer the individual to the
selected provider, and establish an Individual Training Account (ITA) for the individual to pay for
training. A referral may be carried out by providing a voucher or certificate to the individual to
obtain training. The cost of the referral of an individual with an ITA to a training provider is paid
by the applicable Adult, Dislocated Worker, or Youth program.
F. CA ETPL Application Process
For a provider to be listed on the CA ETPL, the provider must have its information entered into
the CaIJOBS ETPL module. It is the Local ETPL Coordinator's role to provide assistance and
guidance to training providers who register in CalJOBS. Once all necessary information is
entered, the Local ETPL Coordinator must review and nominate the training provider and/or
program to the State ETPL Coordinator for inclusion on the CA ETPL ensuring all information
provided is complete, accurate, and current, and is in alignment with this Directive.
The EDD will review applications for the CA ETPL within 30 days of receipt from the Local
Board.
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Once the provider and/or program is approved and included on the CA ETPL, the Local Board
must review, and approve or deny the training provider for inclusion on their local ETPL
ensuring all information is in alignment with their Local Board policy.
ETPL Application Process by Provider Category
1. In -State Training Provider
All training providers that have a training site(s) in CA and wish to be listed on the CA
ETPL are required to be registered in CaIJOBS. The training provider shall provide all the
training provider information required in the CaIJOBS ETPL module. The training
provider must upload a signed CA ETP Assurances Form (Attachment 4) to the
documents section of the Provider Profile in CaIJOBS.
If the in -state training provider is a Department of Labor (DOL) Registered
Apprenticeship or California Department of Industrial Relations (DIR), Division of
Apprenticeship Standards (DAS) approved apprenticeship, please see the Training
Provider Initial Eligibility section below.
Local Boards must review and nominate a provider headquartered in their Local Area
for the CA ETPL if the provider meets state eligibility requirements. If a provider has
multiple locations, the Local Board(s) in the area of the provider locations must
nominate the program(s) to the State ETPL Coordinator.
2. Distance Education Training Providers
All Distance Education training providers that wish to be listed on the CA ETPL are
required to be registered in CalJOBS. The training provider shall provide all the training
provider information required in the CaIJOBS ETPL module. The training provider must
upload a signed CA ETPAssurances Form (Attachment 4) to the documents section of
the Provider Profile in CaIJOBS. The State ETPL Coordinator will determine if a Distance
Education training provider is eligible to be on the CA ETPL using the eligibility criteria
in this Directive. If a Local ETPL Coordinator is contacted by a Distance Education
training provider, the provider should be referred to wsbetpl@edd.ca.gov for
assistance.
3. Out -of -State Training Providers
All training providers, other than Distance Education training providers, that have
training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards
cannot utilize an ITA with out-of-state training providers unless leveraging an approved
ETPL reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for
more information on the use of approved agreements.
Please reference the CaIJOBS ETPL Module Guide Card (located on the Staff Online Resources
page in CaIJOBS) for detailed information on the CaIJOBS process for registering new training
providers.
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G. CA ETPL Initial Eligibility
Training Provider Initial Eligibility Criteria
Initial eligibility applies to providers previously not listed on the CA ETPL under the WIOA or the
Workforce Investment Act of 1998 (WIA). The initial eligibility period is one year (365 days). The
Local ETPL Coordinator is responsible for reviewing the training provider's initial eligibility prior
to nominating for inclusion on the CA ETPL.
The following institution types are eligible for inclusion on the CA ETPL:
I. Adult education secondary schools, as long as the activities are provided in combination
with occupational skills training.
2. Pre -apprenticeship and apprenticeship providers.
3. Private postsecondary institutions.
4. Public postsecondary institutions.
The initial eligibility process for each for the training provider types listed above is based on the
following:
I. Adult Education Secondary Schools
Training providers must be an eligible provider of adult education and literacy activities
under Title II of WIOA. Adult education and/or literacy activities must be offered
concurrently, or in combination with, occupational skills training. A list of Title II
providers can be found on the California Department of Education (CDE) website.
2. Pre -apprenticeship and Apprenticeship Providers
a. Pre -apprenticeship Provider
Training providers must have a letter of commitment from a DOL registered or
DIR DAS approved apprenticeship program. To be listed on the CA ETPL, the
pre -apprenticeship program must award an industry -recognized credential or
certificate. The state will not enter information on pre -apprenticeship training
programs; this information will be entered by Local Boards, if necessary.
Pre -apprenticeship programs are considered Individualized Career Services
under WIOA, and thus are not required to be on the ETPL. Pre -apprenticeship
programs that do not result in an industry -recognized credential or certificate
cannot be listed on the ETPL; however, those pre -apprenticeship programs that
do provide an industry -recognized certificate or credential can be listed on the
ETPL and used in conjunction with an ITA. The California Workforce
Development Board (State Board) and each Local Board must ensure that
federal WIOA funds awarded for pre -apprenticeship training in the building and
construction trades fund programs and services that follow the Multi -Craft Core
Curriculum (MC3) implemented by the CDE and that develop a plan to help
increase the representation of women in those trades. WIOA prohibits Title I
funds from being used for "construction, purchase of facilities or buildings, or
other capital expenditures for improvements to land or buildings except with
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ETPL POLICY AND PROCEDURES ATTACHMENT 1
prior approval."
b. DOL Registered Apprenticeships and DIR DAS Approved Apprenticeships
DOL registered apprenticeships and DIR DAS approved apprenticeships are
automatically eligible to be listed on the CA ETPL and do not have any eligibility
requirements. The state will reach out to new apprenticeship programs to
inform them of the opportunity to join the CA ETPL. If the provider opts into the
ETPL, the apprenticeship program will be placed on the ETPL by the state.
The State Board and Local Boards shall, to the maximum extent feasible,
coordinate their pre -apprenticeship and apprenticeship training programs with
one or more DIR DAS approved apprenticeship for the occupation and
geographic area.
3. Private Postsecondary Institutions (for -profit or non-profit)
Training providers be must be accredited by the Accrediting Commission for Schools
(ACS) Western Association of Schools and Colleges (WASC); the WASC Senior College
and University Commission (WSCUC); have current BPPE Approval to Operate; current
Verification of Exemption by BPPE; or are deemed exempt per California Education
Code (CEC) Section 94874.
Note that providers who are deemed exempt are not required to have a Verification
of Exemption. However, if EDD is unable to determine the specific exemption that the
provider falls under, then EDD reserves the right to request that the provider obtain a
Verification of Exemption from the BPPE.
Providers that fall under exemptions (a), (d), (f), or (h) of CEC Section 94874 are not
eligible for the ETPL.
A Distance Education provider without a physical presence in California that offers
postsecondary distance education to California students for a fee must be registered
with the BPPE. Private Distance Education higher education institutions that are
degree granting, non-profit, and accredited are not required to register with BPPE,
but must be accredited by the ACS WASC, the WSCUC, or an agency recognized by the
U.S. Department of Education. For more information on the BPPE Out -of -State
Institution registration, please see the BPPE Out -of -State Institution Registration
webpage.
For a directory of accredited schools, please visit ACS WASC and WSCUC.
For more information regarding BPPE Approval to Operate, or current Verification of
Exemption, please visit the BPPE website. If the training provider has a BPPE Approval
to Operate, Verification of Exemption, or Out -of -State Institution Registration, the
document must be uploaded to the documents section of the Provider Profile in
CaIJOBS.
4. Public Postsecondary Institutions
a. Public Postsecondary Community Colleges
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Training providers must be accredited by the WASC Accrediting Commission
for Community and Junior Colleges (ACCJC). The following website can be
utilized to search for the WASCACCJC accredited colleges: WASC ACJCC.
For public postsecondary community colleges not WASCACCIC accredited, but
are currently in the initial accreditation process, the Local Board can nominate
the training provider, and the State Board and the EDD will determine
whether the community college meets the training provider initial eligibility
criteria.
b. CA State University (CSU) and University of CA (UC)
Training providers must be accredited by the WSCUC. The following website
can be utilized to search for WSCUC accredited colleges: WSCUC.
In addition to the above requirements, all training providers (with the exception of
apprenticeship programs) must meet the following:
• All training providers are subject to the Equal Opportunity and Nondiscrimination
requirements found in Section 188 of WIOA. All Local Boards must ensure a training
provider is in compliance priorto nominating the training provider to be on the CA
ETPL. Equal Opportunity and Non -Discrimination procedures should be posted at the
AJCC and approved training providers' facilities, and provided to each participant upon
enrollment in a CA ETPL training program. It is critical for Local Boards to utilize EDD-
provided monitoring tools to evaluate the providers, and to upload appropriate
documents to the Documents section of the Provider Profile in CaIJOBS. It is also
important to note that all site locations for a provider must be in compliance with
WIOA Section 188. For more information, refer to Nondiscrimination and Equal
Opportunity Procedures (WSD17-01).
• Provide information supporting the provider's partnership with business. This may
include information about the quality and quantity of employer partnerships.
• Enter program(s) of training services into CaIJOBS. The training provider should only
enter the program(s) desired to be on the CA ETPL. If the program is offered with
multiple modes of delivery, curriculum, or course lengths, the program must be
entered separately for each variation. Please reference ETPL Definitions (Attachment 2)
for the definition of a Training Program.
• A signed copy of the CA ETP Assurances Form (Attachment 4) is uploaded to the
Documents section of the Provider Profile in CaIJOBS. This form must be uploaded
annually, prior to the provider being reviewed for eligibility.
Once the training provider completes the CA ETPL application on CaIJOBS, the Local ETPL
Coordinator is responsible for reviewing the provider's information and either denying their
inclusion on the CA ETPL, or nominating them for review by the State ETPL Coordinator
through the CaIJOBS approval process. The Local ETPL Coordinator must review and nominate,
or deny a training provider profile within 30 days of the completed application date.
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The Local Board that contains the headquarters of the provider is responsible for nominating
the provider profile. Please reference the Approval or Denial of Training Provider/Program
section of this attachment for additional information.
Training Program Initial Eligibility Criteria
Initial eligibility applies to a program previously not listed on the CA ETPL under the WIOA or
the WIA. The initial eligibility period is one year (365 days). After a training provider meets the
training provider initial eligibility criteria listed above, been nominated by the Local Board, and
approved by the State ETPL Coordinator, each individual training program must meet the
following requirements to be listed on the CA ETPL:
• The training program must be for occupations in in -demand industry sectors identified
by the state, region, or Local Board. In -demand or priority industry sector information
must be verified with the State Board and/or Local Board.
The training program provides training services that lead to an industry -recognized
credential, national or state certificate, or degree, including all industry appropriate
competencies, licensing and/or certification requirements, or employment in a specific
occupation after receiving measurable technical skills. Please note the training program
does not have to issue the credential, but the training program should prepare the
individual to obtain the credential. For example, a Class A Truck Driving program does
not issue the Class A driver's license, but it should prepare the individual to pass the
state -issued exam to obtain the license. For more information on if a training leads to
an industry -recognized credential, please see DOL's Credential Attainment Decislon
Tree.
• The cost in the Cost Details tab in the program wizard should match the cost of a
member of the general public enrolling in the program without assistance from WIOA.
This information should be available in the provider's brochure or website. If the Local
Board works out a different cost with the provider, then the cost information in the
training activity code will need to be updated to reflect the different cost.
• The mode of instruction, and class schedule(s) are consistent with the provider's
advertised brochure/website. If a program is offered with multiple modes of instruction
(e.g., online and in -person) or durations, the program needs to be entered separately
for each variation.
• For providers with a BPPE Approval to Operate, the training program and its location
are BPPE approved'.
• For WASC accredited training providers where the program's instruction and/or
curriculum development is entirely sub -contracted to another entity or third party
vendor, the training provider directly receiving tuition and related instruction fees
1 For providers with a BPPE Approval to Operate, not all BPPE training programs are
automatically eligible to be listed on the CA ETPL.
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ETPL POLICY AND PROCEDURES
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(e.g, ITA) must meet the requirements outlined in this directive, and register in
CaIJOBS as a provider. See ETPL Definitions (Attachment 2) for the definition of third.
party subcontracting and what is considered allowable.
• Program must provide and meet the following performance metrics based on
aggregate data for all students in the program to ensure the program supports the
ability for the individual to obtain an industry -recognized postsecondary credential,
and/or employment upon completion of the program. The provider must provide
performance data for the prior complete program year (July 1—June 30).
o Public Postsecondary Community Colleges, CSUs, UCs, and Adult Education
Secondary Schools are required to provide performance information for
consideration of placement on the CA ETPL, but due to heavy state oversight,
investment, and the inability to capture true program outcome data, these
institution types are not required to meet a specific performance threshold to
be listed on the CA ETPL. The following performance data must be provided and
listed in CaIJOBS:
■ Of individuals that exited the program, the percentage who successfully
completed the training program (did not withdraw or transfer out of the
program).
• Of individuals that successfully completed the training program, the
percentage who are employed within six months of graduating from the
training program. For occupations for which the state requires passing
an examination, the six month period begins after the announcement of
the examination results for the first examination available after a
student completes the program.
o Private Postsecondary Institutions are required to meet and provide the
following performance data in CaIJOBS:
■ Of individuals who exited the program, 50% successfully completed the
training program (did not withdraw or transfer out of the program).
■ Of individuals who successfully completed the training program, 50%are
employed within six months of graduating from the training program.
For occupations for which the state requires passing an examination, the
six month period begins after the announcement of the examination
results for the first examination available after a student completes the
program.
Please note —Apprenticeship programs are not subject to program initial eligibility criteria.
Once the training provider enters the program into CaIJOBS, the Local ETPL Coordinator is
responsible for reviewing the program information and either denying their inclusion on the CA
ETPL, or nominating them for review by the State ETPL Coordinator through the CaIJOBS
approval process. The Local ETPL Coordinator must review and nominate, or deny a training
program within 30 days of the completed application date.
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The Local Board where the program is located is responsible for nominating the program.
Please reference the Approval or Denial of Training Provider/Program section of this
attachment for additional information.
For more information regarding the training provider and program initial eligibility process,
please refer to the CA ETPL Training Provider and Program Determination Flowchart
(Attachment 5).
H. CA ETPL Continued Eligibility Criteria
Training Provider Continued Eligibility Criteria
Continued eligibility applies to all training providers listed on the CA ETPL at any time under
the WIOA or WIA, and whose initial eligibility has expired. A training provider's initial and
continued eligibility is valid for 365 days after the provider is approved for the ETPL. Since
providers can be reviewed year-round, all active training providers on the CA ETPL will be
evaluated annually by the EDD no earlier than 60 days, and no later than 30 days prior to the
provider's eligibility expiration date to ensure they continue to meet eligibility to be retained
on the CA ETPL. To determine continued eligibility, the EDD must verify that the training
provider continues to meet the requirements outlined in the Training Provider Initial Eligibility
Criteria section of this Directive. DOL registered apprenticeships and DIR DAS approved
apprenticeships do not have any continued eligibility requirements and will remain on the
ETPL. It is recommended that apprenticeships update their program information annually.
In addition, providers on the CA ETPL for two full program years (July 1—June 30) must have
at least one Title 1, subtitle B enrollment during the previous two program years. If removed
due to enrollment requirements, a provider must wait six (6) months from removal to submit
their ETPL application for reinstatement and will not be held to the enrollment requirement
when determining continued eligibility for placement back onto the list.
Training Program Continued Eligibility Criteria
Continued eligibility applies to all training programs listed on the CA ETPL at any time under
the WIOA or WIA and whose initial eligibility has expired. A training program's initial and
continued eligibility is valid for 365 days after the program is approved for the ETPL. Since
programs can be reviewed year-round, all active training programs on the CA ETPL will be
evaluated annually by the Local Board no earlier than 60 days, and no later than 30 days
prior to the program's eligibility expiration date to ensure they continue to meet eligibility to
be retained on the CA ETPL.
Training providers must reapply for WIOA program certification using CaIJOBS. All applications
for continued eligibility of training programs will be evaluated as they are received, by the
Local Board and EDD, to ensure they continue to meet eligibility to be retained on the CA ETPL.
The Local Board where the program is located is responsible for evaluating the program.
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After a training provider has met the training provider continued eligibility criteria listed
above, each individual training program must meet the following requirements to retain their
listing on the CA ETPL:
• Training program information is reviewed and updated in CalJOBS.
• Training program meets all requirements outlined above in the Training Program initial
Eligibility Criteria section of this attachment.
• CA ETPL training programs must meet performance metrics to retain their eligibility on
the ETPL. The EDD will negotiate with DOL to establish yearly performance goals based
on the WIOA primary indicators of performance. For continued eligibility, CA ETPL
training programs (with the exception of apprenticeship programs, Adult Education
programs, Community Colleges, UCs and CSUs) must meet or exceed the performance
metrics required in initial eligibility, as well as the negotiated state -level Title I Adult
performance goals. The EDD will publish the state -level negotiated performance goals
in a Workforce Services Information Notice located on the EDD website. The continued
eligibility performance calculations for each program is based on WIOA participant
performance, and is verified using the federal ETP Report published annually by the
state. Providers are required to collect and submit aggregate performance data for all
students to EDD. The following outlines the performance metrics for continued
eligibility:
o The program must meet the following performance metric for all students for
the most recent complete program year (July 1—June 30):
• Of individuals who exited the program, 50% successfully completed (did
not withdraw or transfer) the program.
o The program must meet the following performance metrics for WIOA
participants for the most recent complete program year (July 1—June 30)1:
■ Employment Rate 2"d Quarter after Exit meets the state's negotiated
goal for the Title I Adult program.
• Employment Rate 4th Quarter after Exit meets the state's negotiated
goal for the Title I Adult program.
■ Median Earnings meet the state's negotiated goal for the Title I Adult
program.
• Credential Attainment meets the state's negotiated goal for the Title I
Adult program (if applicable).
• Measurable Skill Gains meets the state's negotiated goal for the Title I
Adult program.
Z With the exception of completers, providers will be held accountable for the performance
measures in which two complete years of data is available for their program(s) on the ETP
Report.
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Please see CoIJOBS ETPL Module Guide Card (located on the Staff Online Resources page in
CalJOBS) for instructions on how providers reapply for WIOA program certification in CaIJOBS.
For detailed information regarding the definitions and calculations of the WIOA primary
indicators of performance, please see Performance Guidance (WSD22-01).
Please refer to the CA ETPL Training Provider and Program Determination Flowchart
(Attachment 5) to determine if a training provider and its program(s) meet the continued
eligibility criteria to remain on the CA ETPL.
I. Approval and Denial of Training Provider/Program
Approval of Training Provider/Program
After reviewing to ensure the provider/program meets the eligibility criteria above, the Local
Board can nominate the training provider/program to the state for review. If nominating the
provider to the State ETPL Coordinator, the signed CA ETPAssurances Form (Attachment 4)
must be uploaded to the documents section of the Provider Profile in CaIJOBS.
The State ETPL Coordinator will review providers within 30 days of their nomination by the
Local Board. The EDD will review the provider/program's information to ensure it meets all
initial or continued eligibility requirements outlined in this Directive. If eligible, the State ETPL
Coordinator will approve the provider/program for the CA ETPL, and notify the Local ETPL
Coordinator.
If the Local Board has additional local ETPL eligibility requirements, the Local ETPL
Coordinator must review all CA ETPL approved distance education programs, as well as am in-
state CA ETPL approved programs located in the Regional Planning Unit for inclusion on their
local ETPL.
If the Local Board does not have additional local ETPL eligibility requirements, all approved CA
ETPL programs must be included on the Local Board's local ETPL.
Denial of a Training Provider/Program
After review, if a Local Board determines the training provider/program does not meet the
requirements to be listed on the CA ETPL, the Local Board must inform the training provider in
writing with the reason(s) for the denial, and provide information on the Local Board appeal
process within 30 days of receipt of the application. A copy of the written notification provided
to the provider must be uploaded to the documents section of the Provider Profile in CaIJOBS
within 10 business days of issuance.
If the Local Board nominates a provider/program to the state for review, but upon review, the
State ETPL Coordinator denies the training provider/program listing on the CA ETPL, the EDD
must inform the Local Board of the denial and the reason(s) for the denial within 30 days of
receipt of the nomination. The Local Board must in turn inform the training provider in writing
with the reason(s) for the denial, and information on the Local Board appeal process within 30
WSD21-03 Page 15 of 21
ETPL POLICY AND PROCEDURES ATTACHMENT 1
days of receipt of the EDD's decision. A copy of the written notification provided to the provider
must be uploaded to the document section of the Provider Profile in CaIJOBS within 10 business
days of issuance.
If the training provider is able to rectify the issue that caused the denial, the Local Board can
review the information and resubmit to the State ETPL Coordinator for review. For example, if a
provider is denied solely because the CA ETPAssurances Form (Attachment 4) was not
uploaded to CaUOBS, the State ETPL Coordinator would notify the Local Board, which would
notify the provider. The Local Board can then nominate the provider again once the form is
uploaded to CaIJOBS.
The training provider's request to be on the CA ETPL rnust be denied if the training provider
fails to provide complete information, intentionally provides inaccurate information, or has
substantially violated any WIOA requirement(s). If the EDD, in consultation with the nominating
Local Board, determines a training provider intentionally supplied inaccurate information or
violated any WIOA requirement(s), the EDD or the Local Board shall deny the training provider's
application for the CA ETPL, and the training provider is not allowed to be reconsidered for
inclusion on the CA ETPL for at least two years.
If approved for inclusion on the CA ETPL, but the Local ETPL Coordinator determines the
training provider/program does not meet their local ETPL requirements, the Local Board must
inform the training provider in writing with the reason(s) for the denial, and information on the
Local Board appeal process within 30 days of receipt of the application. A copy of the written
notification provided to the provider must be uploaded to the documents section of the
Provider Profile in CaIJOBS within 10 business days of issuance.
J. Delisting Training Providers/Programs
To ensure the integrity of the CA ETPL, the Local Board or the EDD will remove a training
provider or program from the CA ETPL at any time for the items below:
1. The training provider will be immediately removed from the CA ETPL for any of the
following reasons until such time as they meet continued eligibility. A provider who has
been removed from the list for any of the following reasons is liable to repay all Adult
and Dislocated Worker training funds received during the period of noncompliance:
a. The training provider has lost its accreditation or its approval to operate from
its regulating agency.
b. A private postsecondary training provider no longer meets the exempt criteria
per CEC Section 94874, or the provider's Verification of Exemption by BPPE (if
required by the EDD) expired or is revoked, and the provider does not have a
new Verification of Exemption, or BPPE Approval to Operate.
c. The nonprofit Community Based Organization no longer qualifies under Section
501(c)(3) of the Federal Internal Revenue Code.
d. The apprenticeship program is no longer registered with the DOL under the
National Apprenticeship Act, or is no longer approved by DIR DAS. The State
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ETPL POLICY AND PROCEDURES
ATTACHMENT 1
ETPL Coordinator is responsible for removing apprenticeship programs.
e. The pre -apprenticeship program no longer has a Letter of Commitment from a
DOL registered or DIR DAS approved apprenticeship program, or no longer leads
to an industry -recognized postsecondary credential.
f. It is determined the provider sub -contracted instruction of the program to
another entity without approval from WASC or BPPE. See ETPL Definitions
(Attachment 2) for the definition of third -party subcontracting.
g. The provider is not in compliance with WIOA Section 188.
A training provider will be immediately removed from the CA ETPL for a period of no
less than two years for any of the reasons listed in this section. A provider who has
been removed from the list for any of the following reasons is liable to repay all Adult
and Dislocated Worker training funds received during the period of noncompliance:
a. The state identifies the Local Board and training provider are participating in
pay -to -play activities (commonly known as kickbacks) that include, but are not
limited to: the Local Board received monetary or gift exchanges for (or in the
hope for) referrals to a specific training provider, and/or exchanges of money or
gifts to have the training provider listed on ETPL. As part of the annual on -site
monitoring of Local Boards, if it is determined the Local Board is engaging in
pay -to -play activities, a corrective action is required, and failure to take timely
action to be in compliance may result in decertification of the Local Board
involved.
b. It is determined the training provider falsely reported information.
c. The training provider substantially violated a provision of Title I of WIOA, or its
implementing regulations.
d. The training provider's top level leadership (e.g., owner, CEO, Director, etc.) is
convicted of violating any federal or state law associated to the operation of the
institution.
3. The EDD, in coordination with the Local Board, can remove a provider for any of the
following reasons. Reactivation to the list is at the discretion of the State ETPL
Coordinator and the Local Board:
a. It is determined the provider is not serving or providing value to WIOA
participants, and is listed on the CA ETPL solely for other purposes, such as the
utilization of Workers' Compensation Supplemental Job Displacement Benefit
vouchers.
b. The provider has not served at least one Title I, subtitle B enrollment during the
previous two program years. See "Training Provider Continued Eligibility
Criteria" for requirements to be reinstated to the ETPL.
c. The provider's CaIJOBS profile and/or program information is inaccurate or
incomplete.
d. The training provider has not demonstrated a good faith effort in providing the
ETP Report data to the EDD.
e. The provider no longer wishes to be listed on the CA ETPL.
WSD21-03 Page 17 of 21
ETPL POLICY AND PROCEDURES
ATTACHMENT 1
4. In an effort to safeguard WIOA funds, the training provider will be suspended from
the CA ETPL if the training provider is under any federal, state, or local investigation.
During the period of suspension, no new enrollments may occur, but the training
provider can continue to serve existing WIOA funded enrollments. Once the
investigation is complete, a review of the findings by the state will determine if the
provider can be reinstated to the CA ETPL.
If a training provider/program is removed from the CA ETPL, the EDD must inform the Local
Board of the denial and the reason(s) for the delisting within 30 days of the removal. The Local
Board must in turn inform the training provider in writing with the reason(s) for the delisting,
and provide information on the Local Board appeal process within 30 days of receipt of the
EDD's decision. A copy of the written notification provided to the provider must be uploaded
to the document section of the Provider Profile in CaIJOBS within 10 business days of issuance.
All training provider/programs removed from the CA ETPL must be removed from the local
ETPL immediately upon notification from the EDD, as any new enrollments into a training
program not eligible to be on the CA ETPL will result in disallowed costs.
It is the responsibility of the EDD and the Local Board to work together to ensure any
participants currently enrolled in a training program removed under items 1 and 2 experience
minimal disruption. If the training provider or program is removed due to items 1, 3, or 4, any
participants already enrolled (attended at least one day of instruction) can continue
participation in the program until the training is complete, but no new enrollments may occur.
Please see WSD19-10 for additional information regarding the recovery of training funds.
K. Placing Delisted Training Providers/Programs Back on the ETPL
Requests to be placed back on the CA ETPL must be submitted through the Local Board (unless
the provider is a Distance Education or apprenticeship program). The training provider and
program(s) must meet all criteria outlined in the CA ETPL Continued Eligibility Criteria section
of this attachment to be placed back on the CA ETPL.
If the training provider is removed for item 2 of the Delisting Training Providers/Programs
section of this directive, two years must have passed from the time of their removal before
they can be placed back onto the CA ETPL.
If the training provider is removed for item 3(b) of the Delisting Training Providers/Programs
section, the provider must wait 6 months from the date of removal before submitting an ETPL
application for reinstatement.
L. Appeals
Appeals to the Local Board
Each Local Board must have a written appeal process for the CA and local ETPL that includes
the following required provisions:
WSD21-03
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ETPL POLICY AND PROCEDURES
ATTACH M ENT 1
Instructions for a training provider wishing to appeal a decision. The training provider
must appeal to the Local Board in writing within 30 days of the issuance of the denial or
delisting notice. The appeal must include a statement of the desire to appeal,
specification of the training program(s) in question, the reason(s) for the appeal (i.e.,
grounds), documentation supporting the grounds for the appeal, and the signature of
the appropriate training provider official.
An initial informal meeting between the Local Board staff and the training provider. The
purpose of this meeting is to identify if there is a simple solution to resolve the dispute.
The opportunity for training providers to have a hearing. The hearing officer shall be an
impartial person. The hearing officer shall provide written notice to the concerned
parties of the date, time, and place of the hearing at least ten calendar days in advance
of the scheduled hearing. Both parties shall have the opportunity to present oral and
written testimony under oath, to call and question witnesses, request documents
relevant to the proceedings, and have legal representation.
• The hearing officer's final decisions must be made within 60 days of receipt of the
appeal, and the training provider and the Local Board notified in writing of the final
decision.
A copy of the final decision must be emailed to the State ETPL Coordinator
(wsbetpl@edd.ca,gov), and the Local ETPL Coordinator must upload the final decision
to the Provider Profile section of CaIJOBS.
Appeals to EDD
Distance Education and Apprenticeship programs can appeal directly to the EDD. All other
training provider may appeal to the EDD only if the local appeal process has been exhausted,
and the provider is dissatisfied with the Local Board's final decision.
A training provider wishing to appeal a Local Board's decision must submit a written
appeal to the EDD within 30 days from the date of the Local Board's final decision. The
request for appeal must include a statement of the desire to appeal, specification of
the training program in question, the reason(s) for the appeal (i.e., grounds), Local
Board's final decision document, and the signature of the appropriate training provider
official. The appeal should be sent to: wsbetol(rDedd.ca,aov.
• The EDD will promptly notify the appropriate Local Board when the EDD receives a
request for appeal and when a final decision has been rendered.
The EDD will review appeals received, make a decision, and notify the training provider
and the Local Board.
• The EDD will upload the state's final decision to the Provider Profile in CalJOBS.
WSD21-03 Page 19 of 21
ETPL POLICY AND PROCEDURES ATTACHMENT 1
M. Maintenance of the CA ETPL
The EDD is responsible for the maintenance and publishing of the CA ETPL. Local Boards, in
turn, are responsible for ensuring all of their AJCC locations have access to the most recent
version of the CA and local ETPLs. Local Boards may include additional performance,
occupational, and/or industry data to augment the CA ETPL listings on their local ETPL.
Local Boards, job seekers, and training providers have access to the CA ETPL on CaIJOBS by
clicking the Access California's ETPL and Apprenticeship Providers link from the homepage, or by
clicking More Career Services, and then Education Services section.
N. ETP Report
The WIOA requires the state to submit an ETP Report with the federal WIOA Annual
Performance Report on October 1st utilizing a template developed jointly by the DOL and U.S.
Department of Education. This report includes all WIOA and non-WIOA participants served by
each training program listed on the CA ETPL3. The DOL has made the ETP Report data available
to the public via tralningproviderresults.gov.
The ETP Report gathers critical information, including the employment, earnings, and
credentials obtained by participants in the training program. This information will be widely
disseminated to assist participants and members of the general public in identifying effective
training providers and programs. This information will also benefit the training provider by
providing awareness of their program, and serving as a tool to potentially enhance their
programs.
All training providers are required to electronically submit the program participant data
outlined in the CA ETPAssurances Form (Attachment 4). The state recognizes the reporting
burden this causes, and understands the data limitations, so the state will work with training
providers based on the available data provided.
Data reporting for the annual ETP Report will be a phased approach with the state working
collaboratively with Local Boards, and training providers to obtain the required information.
Training providers that demonstrate a good faith effort in providing data will not be subject to
removal from the ETPL; however, failure to provide any data may result in removal from the CA
ETPL. Performance data from the ETP Report will be used for continued eligibility review of all
training programs, excluding DOL registered or DIR DAS approved apprenticeships.
O. Technical Assistance and Resources
Technical assistance will be provided by BPPE, DIR DAS, Local ETPL Coordinators, and EDD on
respective application processes, compliance requirements, and reporting documents. Each
Local Board must identify a Local ETPL Coordinator(s) using the Local ETPL Coordinator Contact
3 Apprenticeship programs are excluded from this requirement.
WSD21-03 Page 20 of 21
ETPL POLICY AND PROCEDURES
ATTACHMENT 1
Form (Attachment 6). The Local Board must provide an updated form if the Local ETPL
Coordinator changes, or if the existing coordinator's information changes.
Training Providers
Training providers may contact the Local ETPL Coordinator in their area with questions
regarding the application process and eligibility (initial and continued). For basic ETPL
information and a list of Local ETPL Coordinators, refer to the EDD's Eligible Training Provider
List located on the EDD website.
Private postsecondary training providers can obtain assistance from the BPPE through technical
assistance workshops (BPPE Application Workshop and BPPE Compliance Workshop), which
assists training providers in completing the BPPE Annual Reports, and online reporting tools.
Apprenticeship providers that are registered with either the US DOL or CA DIR DAS and wish to
be added to the ETPL should contact the State ETPL Coordinator by email: wsbetpl@edd.ca.gov.
Local ETPL Coordinators
Local ETPL Coordinators can communicate with the State ETPL Coordinator by email:
wsbetpl@edd.ca.gov.
The EDD will coordinate webinars and trainings as necessary. Announcements related to the CA
ETPL will be made via email to the Local ETPL Coordinators.
The CaIJOBS ETPL Module Guide Card (located on the Staff Online Resources page in CaIJOBS)
provides detailed instructions to assist Local Boards with entering programs into the CaIJOBS
ETPL module. The CaIJOBS system includes data entry screens and reports, and is the
mandatory method to be used by training providers and Local Boards for transmitting this data
to the state.
For a full list of CaIJOBS Activity Codes used to track a participant's training activities, please see
CaIJOBS Activity Codes (WSD19-06).
WSD21-03 Page 21 of 21
ETPL POLICY AND PROCEDURES
ATTACHMENT 2
ETPL DEFINITIONS
Apprenticeship Program —All apprenticeship programs that are registered with the U.S.
Department of Labor (DOL), Office of Apprenticeship, or approved by California (CA)
Department of Industrial Relations (DIR) Division of Apprenticeship Standards (DAS), are
automatically eligible to be included on the CA Eligible Training Provider List (ETPL).
Apprenticeship programs are a written plan designed to move an apprentice from a low or no
skill entry-level position to full occupational proficiency. The apprenticeship program is
sponsored by an employer, and upon completing the training program, an apprentice earns a
"Completion of Registered Apprenticeship" certificate, which is an industry -issued, nationally -
recognized credential.
Customized Training —Training that meets the following criteria:
1. Designed to meet the specific requirements of an employer (including a group of
employers).
2. Conducted with a commitment by the employer to employ an individual upon successful
completion of the training.
3. The employer pays a significant portion of the cost of training, as determined by the
Local Workforce Development Board (Local Board) involved, taking into account the size
of the employer and such other factors as the Local Board determines to be
appropriate, which may include the number of employees participating in training, wage
and benefit levels of those employees at present and anticipated upon completion of
the training), relation of the training to the competitiveness of a participant, and other
employer -provided training and advancement opportunities.
Distance Education — Education that uses only one or more of the technologies listed below to
deliver instruction to students who are separated from the instructor, and to support regular
and substantive interaction between the students and the instructor, whether offered
concurrently or not. The technologies include the following:
1. The internet.
2. One-way and two-way transmissions through open broadcast, closed circuit, cable,
microwave, broadband lines, fiber optics, satellite, or wireless communications devices.
3. Audio conferencing.
Eligible Training Provider (ETP) — In order for a training provider to list a program on the ETPL,
the training provider must do the following:
1. Receive funding for training services.
2. Meet the standards and requirements to be a training provider on the ETPL.
3. Provide a program of training services.
4. Be one of the following types of entities:
a. Institution of Higher Education that leads to a recognized post -secondary
credential.
WSD21-03 Page 1 of 5
ETPL POLICY AND PROCEDURES
ATTACHMENT 2
b. Entities that carry out a training program registered under the National
Apprenticeship Act.
c. Other public or private training providers, which may include the following:
i. Nonprofit Community Based Organization under Section 501(c)(3) of the
Federal Internal Revenue Code.
if. Joint labor-management organizations.
iii. Eligible training providers of Adult education and literacy activities under
Workforce Innovation and Opportunity Act (WIOA) Title II.
ETPL Training Program Types — In order for a training provider to receive WIOA funds through
an Individual Training Account (ITA), its training program(s) must be listed on the ETPL. These
programs must provide training services, including, but not limited to the following (unless
otherwise noted):
1. Occupational skills training, including training for non-traditional employment.
2. Programs that combine workplace training with related instruction, which may include
cooperative education programs.
3. Training programs operated by the private sector.
4. Skill upgrading and retraining.
5. Entrepreneurial training.
6. Adult Education or Literacy Activities in combination with training services listed above.
7. Apprenticeship and Pre -apprenticeship Skills Training (20 CFR 680,330).
In -demand Industry Sector or Occupation —The determination of whether an industry sector or
occupation is in -demand shall be made by the California Workforce Development Board
(CWDB) or Local Board, as appropriate, using state and regional business and labor market
projections. An industry sector is considered in demand if it has a substantial current, or
potential impact (including through jobs that lead to economic self-sufficiency and
opportunities for advancement) on the state, regional, or local economy, and that contributes
to the growth or stability of other supporting businesses, or the growth of other industry
sectors. An occupation that currently has, or is projected to have, a number of positions in an
industry sector so as to have a significant impact on the state, regional, or local economy, as
appropriate.
Occupational skills Training — An organized program of study that provides specific vocational
skills that lead to proficiency in performing actual tasks and technical functions required by
certain occupational fields at entry, intermediate, or advanced levels.
Postsecondary Credential —An industry -recognized certificate or certification, a certificate of
completion of an apprenticeship, a license recognized by the state or federal government, or an
Associate or Bachelor's degree. A recognized postsecondary credential is based on the
attainment of measurable technical or industry/occupational skills necessary to obtain
employment or advance within an industry/occupation. These technical or
industry/occupational skills are generally based on standards developed or endorsed by
WSD21-03 Page 2 of 5
ETPL POLICY AND PROCEDURES
ATTACHMENT 2
employers or industry associations. The following are types of recognized postsecondary
credentials:
• Associate degree.
• Bachelor's degree.
• Occupational licensure (e.g. Certified Nursing Assistant license).
• Occupational certificate, including Registered Apprenticeship and Career and Technical
Education educational certificates.
• Occupational certification (e.g. Automotive Service Excellence certification).
• Other recognized certificates of industry/occupational skills completion sufficient to
qualify for entry-level or advancement in employment.
Certificates awarded by Local Boards and work readiness certificates are not considered
postsecondary credentials because neither type of certificate is recognized industry -wide, nor
documents the measurable technical or industry/occupational skills necessary to gain
employment or advancement within an occupation. Certificates/credentials that provide
general skills, even if such general skills are broadly required to qualify for entry-level
employment or advancement in employment, are not considered postsecondary
certificates/credentials.
The following are examples of credentials/certificates that are not recognized postsecondary
credentials:
• Occupational Safety and Health Administration 10-hour course on job -related common
safety and health hazards (OSHA 10).
• National Career Readiness Certification.
• National Retail Federation Credentials.
• ServSafe Food Handler's Certification.
• Cardio Pulmonary Resuscitation (CPR) Certification.
• Certificates for General Computer Skills (Microsoft Word, Excel, Outlook, etc.).
For an additional resource, the DOL designed an interactive Postsecondary Credential
Attainment Decision Tree to assist in making a determination about whether a credential is
considered an industry -recognized credential. This tool is best used in conjunction with the
information outlined in this directive.
Pre -apprenticeship Program —A program designed to prepare individuals to enter and succeed
in an apprenticeship program, and includes the following elements:
1. Training and curriculum that aligns with the skill needs of employers in the economy of
the state or region involved.
2. Access to educational and career counseling and other supportive services, directly or
indirectly.
WSD21-03 Page 3 of 5
ETPL POLICY AND PROCEDURES
ATTACHMENT 2
Hands-on, meaningful learning activities that are connected to education and training
activities, such as exploring career options, and understanding how the skills acquired
through coursework can be applied toward a future career.
4. A partnership with one or more apprenticeship programs that assists in placing
individuals who complete the pre -apprenticeship program in an apprenticeship
program.
5. Opportunities to attain at least one industry -recognized credential through an
apprenticeship program.
Secondary School Diploma or Recognized Equivalent — CA -recognized diplomas issued by a CA
public school, as well as by private schools accredited by the Western Association of Schools
and Colleges (WASC) or equivalent regional accreditation body. The requirements of a
secondary school diploma are outlined by the California Department of Education (CDE) and
listed on CDE's High School Graduation Requirements webpage.
A secondary school equivalency certification indicates that a student has completed the
requirements for a high school education. CA has approved the use of three high school
equivalency tests (HSET): GED®, HSSET®, and TASC"". These tests are for students 18 years old
and older, and 17 years old (in some instances). Those who pass the CA High School Proficiency
Examination are awarded a Certificate of Proficiency by the CA State Board of Education. While
some HSET preparation programs may issue "diplomas or certificates" of completion these
documents are not genuine high school equivalency credentials. There are various free HSET
preparation programs available for free through the CA Adult Education Provider Directory.
Third -Party Subcontracting — a program where course instruction and curriculum is not
developed by the provider, and instead is created and delivered by a third party. Per
Attachment 1 of the directive, the provider accepting tuition and related instruction fees (e.g.
ITA) must be the provider listed on the ETPL. ,
Third -party subcontractors cannot accept WIOA funding without meeting ETPL eligibility
requirements, and being placed on the ETPL. Per the California Education Code Section 94886,
private postsecondary institutions that receive "institutional charges" such as tuition are
required to be approved or deemed exempt by the BPPE.1
1 EDC 94886 - Except as exempted in Article 4 (commencing with Section 94874) or in
compliance with the transition provisions in Article 2 (commencing with Section 94802), a
person shall not open, conduct, or do business as a private postsecondary educational
institution in this state without obtaining an approval to operate under this chapter.
EDC 94858 - "Private postsecondary educational institution" means a private entity with a
physical presence in this state that offers postsecondary education to the public for an
institutional charge.
WSD21-03 Page 4 of 5
ETPL POLICY AND PROCEDURES
ATTACHMENT 2
Training Program —A program of training services is one or more courses or classes, or a
structured regimen that provides the WIOA training services, and leads to any of the following:
1. An industry -recognized certificate or certification, a certificate of completion of a
registered apprenticeship, a license recognized by the State or the Federal government,
an associate or baccalaureate degree.
2. A secondary school diploma or its equivalent.
3. Employment (see definition for Training Program that leads to Employment).
4. Measurable skill gains.
Due the federal reporting requirements of the ETP Report, if a program is offered with more
than one mode of delivery (e.g. online and in -person), more than one program length (e.g,
contact hours and/or weeks), and/or more than one curriculum, the program needs to be
entered once for each different variation. For example, if program A is offered online, and in -
person, the program needs to be entered twice: (1) for the online program, and (2) for the in -
person program.
Training Program that leads to Employment —An eligible ETPL program must prepare graduates
for a specific occupation related to the training that was provided. This means that programs
must award measurable technical skills, rather than general skills that are broadly required for
employment. These measurable technical or industry/occupational skills generally are based on
standards developed or endorsed by employers or industry associations.
The training program must be valuable to employers, as evidenced by partnerships with
business within priority industry sectors as identified in the State or Local Plan. Support of the
training program from at least three separate employers are required to be eligible, and
documentation of this support should be uploaded into the provider profile.
In addition, graduates of the program must be employed in an occupation related to the
training program. Training -related employment can be recorded for WIOA graduates in the
follow-up ribbon of the WIOA application.
Unsubsidized Employment— Employment in the private or public sector where the employer
does not receive a subsidy from public funds to offset all or part of the wages and costs of
employing the individual.
WSD21-03
Page 5 of 5
ETPL POLICY AND PROCEDURES ATTACHMENT 3
ETPL LOCAL BOARD DELEGATION AND CANCELATION FORM
A Local Workforce Development Board (Local Board) may delegate or cancel responsibility of the
California (CA) and local Eligible Training Provider List (ETPL) to an appointed Local Board by
completing this form. This form must be completed at the time of a change (delegation or
cancelation), and annually in July to ensure the State ETPL Coordinator is able to coordinate with
the appropriate Local Board.
Please sign (physical or electronic) and submit the completed form to the Employment
Development Department via email to WSBETPL@edd.ca.gov.
Select either the Delegation or Cancelation box:
I
❑ DELEGATION — Delegating Local Board is assigning responsibility for the CA and local ETPL
to the Appointed Local Board, and the Appointed Local Board agrees to coordinate the CA and
local ETPL on behalf of the Delegating Local Board. Signatures are required of the Delegating and
Appointed Local Board's Executive Director.
CANCELATION — Delegating Local Board is revoking responsibility for the CA and local ETPL
to the Appointed Local Board. The Delegating Local Board will resume responsibility for the CA
and local ETPL unless a new Local Board is assigned this responsibility. Signatures are required of
the Delegating and Appointed Local Board's Executive Director.
Delegating Local Board:
Name:
Appointed Local Board:_
OPTS=
Delegating Local Board Executive Director
Signature:
Appointed Local Board Executive Director
Signature:
Date:
Date:
WSD21-03 Page 1 of 1
ETPL POLICY AND PROCEDURES ATTACHMENT4
CA ETP ASSURANCES FORM
A completed and signed California (CA) Eligible Training Provider (ETP) Assurances Form must be
uploaded to the documents section of the Provider Profile in CaIJOBS. This form must be uploaded
annually, prior to the provider being reviewed for eligibility.
Part A.
I certify that [Insert Name of School/Organizationl:
(a) Is a legal entity, registered to do business in the state of California (CA).
(b) Has not been determined to be ineligible to receive federal funds.
(c) Is in compliance with Workforce Innovation and Opportunity Act Section 188 and Title 29 Code
of Federal Regulations Part 38.
(d) Has demonstrated effectiveness in operating occupational classroom or distance training
program(s).
(e) Agrees that training provider facilities, classroom instruction, relevant financial records, and
attendance records may be reviewed by state, federal and/or local monitors or auditors to
ensure compliance with funding requirements.
Part B.
I certify that I:
(a) Have reviewed the annual student data reporting requirements for the Eligible Training
Provider Performance Report (ETP Report) established for training providers. Please refer to the
ETP Report Required Data listed below.
(b) Will begin collecting required student data elements that are not currently being collected.
(c) Will report and submit the ETP Report data for all students trained in each of my
school/organization's training programs listed as approved on the Eligible Training Provider List
(ETPL) to the Employment Development Department by the due date.
I understand that my school/organization's application for program approval on the CA ETPL will not be
processed without receiving this Eligible Training Provider Assurances Form.
Name of Training Provider (School/Organization)
Mailing Address
City, State, Zip Code
Phone Number (###) ###-####
Print Name of School/Organization Representative_
Title of School/Organization Representative
Signature of School/Organization Representative Date
WSD21-03 Page 1 of 2
ETPL Program Name
Total Number of Individuals Served
Total Number of Individuals Exited
Total Number who Completed the Program
Total Number Employed 2A Quarter after Exit
Median Earnings in the
rter after Exit
Total Number Employed 41h Quarter after Exit
Total Number of Individuals that Attained a Credential
in the 2nd Quarter after Exit
Average Earnings in the 4th Quarter after Exit
WSD21-03 Page 2 of 2
ning Provider wants progra
to be listed on the CA ETPL.
Local ETPL Coordinator not
responsible for Distance
Education. Refer provider to
State ETPL Coordinator at
wsbetpl@edd.ca.gov. ,
Training Provider is not
eligible to be listed on the CA
ETPL. An ITA can be used if
here is an approved reciproca
k agreement with the state. A
Or Does the Training Provider oniv "q
offer programs remotely (e.g., online;
audio conference; one-way or two-way
Distance Education
Training Provider
Out-of-state
Training Provider
transmissions; etc.)?
Does the Training Provider
have at least one physical
training site in CA?
In -state
Training Provider
(Proceed to Step 2)
In -state �
Is the Training Provider an Please proceed to Adult
Training Provider Adult Education Secondary Education Secondary School
School? process.
Is the Training Provider
offering a Pre -apprenticeship
kQr Apprenticeship Programi
Please proceed to Pre -
apprenticeship and
Apprenticeship Program
process.
Is the Training Provider a Please proceed to Private
private postsecondary Postsecondary Institution
institution? process.
Is the Training Provider a Please proceed to Public
public postsecondary ;4 Postsecondary Institution
institution? process.
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
STEP 3: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION
YES
YES
ATTACHMENT 5
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
STEP 3: CA ETPL TRAINING PROVIDER ELI GIBLITY DETERMINATION
Apprenticeship Program (State
ETPL Coordinator is responsible.
for placing on the fist).
uIP,
YES
ATTACHMENT 5
PrivateNq
Postsecondary Is the Training Provider
Institution ACS WASC or WSCUC
L accredited?
V Does the Training
Provider have a current BPPE
Approval to Operate? A
FrTraining provider is Is the Training Provid7
not eligible to be listed deemed exempt per CEC
on the CA TPL. Section 94874 (does not
include a, d, t, or h)?
Private Postsecondary
Institution (proceed to Initial
Program Eligibility).
Private Postsecondary
Institution (proceed to Initial
Program Eligibility).
Private Postsecondary
Institution (proceed to Initial
Program Eligibility).
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
STEP 3: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION
YES
Public Postsecondary Institution
(proceed to Initial Program
Eligibility).
YES
Public Postsecondary Institution
(proceed to Initial Program
Eligibility).
ATTACHMENT5
Initial Program
Eligibility Training Provider meets all rnot
ning provider is
criteria in Step 1, 2, and 3? legible to be listed
the CA ETPL. I
r Training Program is in an inMr
Training provider isl
`demand industry sector?ot eligible to be listed
on the CA ETPL.
Training Program
leads to employment in a Training provider is
specific occupation or an industry • not eligible to be liste
kkrecognized postsecondary' on the CA ETPL.
credential?
Proceed to Initial Program Training Program
information in CaIJOBMnol
raining provider is
Eligibility for the eligible to be listed
)ppropriate providertype. matches information� in school catalog?on the CA ETPL. A
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
ATTACHMENT 5
STEP 5: CA ETPL TRAINING PROVIDER ELI GI BUTY DETERMINATION
YES
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
ATTACHMENT 5
STEP 5: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION
YES
ETPL POLICIES AND PROCEDURES
CA ETPL Training Provider and Program Determination Flowchart
STEP 5: CA ETPL TRAINING PROVIDER ELIGIBLITY DETERMINATION
YES
ATTACHMENT 5
ETPL POLICY AND PROCEDURES ATTACH MENT 6
LOCAL ETPL COORDINATOR CONTACT FORM
Each Local Workforce Development Board (Local Board) Executive Director must designate a
Local Eligible Training Provider List (ETPL) Coordinator(s). The Local ETPL Coordinator(s) will
review and nominate training providers and programs for inclusion on the ETPL, via CaIJOBSs"
on behalf of the Local Board.
Submit completed and signed (physical or electronic) form to the Employment Development
Department by email: WSBETPL@edd.ca.gov.
Date:
Local Board:
MIS Administrator Name:
Executive Director Name:
Executive Director Email Address:
ETPL
Coordinator
PRIMARY
ALTERNATE
(Optional)
first Name Last Name Phone Email Address
Signature of Approving Local Board Executive Director
WSD21-03
Date
Page 1 of 1
ATTACHMENT 7
SUMMARY OF COMMENTS
Draft Directive ETPL Policy and Procedures (WSDD-215)
There were 131 comments to the draft version of this Directive.
Contents
Accreditation..............................................................................................................................2
AdultEducation..........................................................................................................................2
Appeals.......................................................................................................................................2
Apprenticeships.........................................................................................................................3
ConsumerChoice.......................................................................................................................5
Delegation..................................................................................................................................5
Eligibility.....................................................................................................................................7
GeneralEligibility.........................................................................................................I.........7
InitialEligibility.......................................................................................................................7
ContinuedEligibility...............................................................................................................8
CostInformation......................................................................................................................10
Credentials...............................................................................................................................11
DistanceEducation..................................................................................................................12
EEO...........................................................................................................................................13
ETPReport ................................................................................................................................14
ETPAssurances Form...............................................................................................................17
General ETPL Requirements....................................................................................................17
In-Demand...............................................................................................................................19
LocalBoard Policy....................................................................................................................19
Localvs CA ETPL.......................................................................................................................20
Other........................................................................................................................................
22
Out -of -State Providers.............................................................................................................22
Pre-apprenticeships.................................................................................................................
23
ThirdParty................................................................................................................................24
Worker's Comp/Supplemental Job Displacement Benefit(SJDB)...........................................24
Page 1 of 25
Accreditation
Comment #1— How do we determine if a provider and their programs are accredited?
Resolution —Accreditation can be verified by visiting the Western Association of Schools and
Colleges, Senior College and University Commission (WSCUC) or WASC Accrediting Commission
for Community and Junior Colleges (WASC ACCJC) website and searching for the provider in
the directory of institutions. Direct links are provided in the policy.
Comment #2 —Do private postsecondary schools need to be Bureau of Private Postsecondary
Education (BPPE) approved and accredited by WASC?
Resolution — No, private providers must be either accredited by WASC, have BPPE Approval to
Operate, or meet the exemption criteria identified in California Education Code (CEC) Section
94874. See Attachment 1 under 3. Private Postsecondary Institutions for more information.
Comment #3 — Why is the accreditation only limited to Accrediting Commission for Schools
(ACS), WASC, the WSCUC? Why is accreditation limited to regional and not inclusive of any
Department of Education (DOE) accrediting agency in lieu of BPPE? There are specific
examples listed in bold italics that do include these exceptions, what's the difference?
Resolution —The BPPE oversees private postsecondary institutions operating in California with
the exception of those outlined in CEC Section 94874. Per CEC 94874(i) institutions accredited
by the ACS WASC, or WSCUC are exempt from the BPPE. Additional language expanding
acceptable accrediting agencies for Distance Education providers has been added on page 9 of
this directive.
Adult Education
Comment #4 — Regarding defining providers of adult education as only those who provide
training under Title II of Workforce Innovation and Opportunity Act (WIOA) (English as a
Second Language [ESL] and citizenship classes). This could exclude Regional Occupational
Programs (ROPs), community based schools, and any district that contract these services out
to local Community Based Organizations (CBOs).
Resolution —Training Employment and Guidance Letter (TEGL) 8-19, attachment 1, page 3
includes "Eligible providers of adult education and literacy activities under WIOA Title II if such
activities are provided in combination with training services described in 20 Code of Federal
Regulations (CFR) § 680.350" as an eligible training provider.
Appeals
Comment #S — Does the appeals process still work in the context of Local Workforce
Development Boards (Local Boards) "nominating" providers for the ETPL instead of placing
them on directly? Where should the appeals process start?
Resolution —The appeals process starts with the Local Board that issued the denial. If a
provider is denied inclusion on the ETPL, and wishes to appeal, the provider must submit its
appeal to the Local Board.
Page 2 of 25
Comment #6 — Who would be the party responsible for (1) suspending the provider that is
under federal, state, or local investigation; (2) notifying the provider of the suspension? If the
provider protests, stating they were not afforded due process conduct, who will be responsible
for handling any possible legal process as a result of this suspension.
Resolution — Removing the provider would be the responsibility of both the Local Board and
the state. If either found that a training provider is currently under investigation, then the
provider would be immediately suspended by either the state or the Local Board, and the
Local Board would inform the provider of the suspension. The provider would then undergo
the appeals process if it so chooses, starting with the Local Board.
Comment #7 — What if the training provider disagrees with the Local Board's initial eligibility
assessment?
Resolution —The Local Board must provide the training provider with information regarding
the appeals process.
Comment #8 —Are initial/informal meetings required as part of the appeals process if both
parties waive it based on written confirmation?
Resolution —All Local Boards must include an option for an informal meeting in their appeals
policy. However, both parties can agree to waive this requirement, and documentation should
be uploaded into the Provider Profile. This also needs to be included in the local policy.
Comment #9 —Are formal hearings required if both parties waive it? Can impartial hearing
officers be employed at the Local Board or does it need to be from an outside agency? Can the
hearing officer be a compliance analyst not working directly with ETPL?
Resolution — Local Boards must include the option of a formal hearing in their appeals policy.
However, both parties can agree to waive this requirement, and documentation should be
uploaded into the Provider Profile. Guidance on the appeals process, including impartial
hearing officers, needs to be included in the local policy.
Comment #10 — Can a Local Board rule to approve a provider on appeal, if the EDD originally
rejected it?
Resolution —Yes, but the provider/program has to go through final EDD approval before being
reinstated to the ETPL.
Apprenticeships
Comment #11— It appears that a number of requirements are inapplicable to apprenticeship
programs, including the WIOA Section 188 requirement. Is this correct?
Resolution — Both Department of Labor (DOL) and Department of Industrial Relations (DIR),
Division of Apprenticeship Standards (DAS) ensure that apprenticeships meet Equal
Employment Opportunity (EEO) standards per 29 CFR 30.3, therefore the Local Board cannot
impose additional EEO requirements onto the apprenticeship program.
Page 3 of 25
Comment #12 — Please provide further guidance on including all California (CA)
apprenticeships on the local Eligible Training Provider List (ETPL). There are some
apprenticeship programs that are not available locally (example: apprenticeship programs in
Imperial County do not have a presence in Southern California), and does not seem to make
sense to list locally as we are unable to provide the Individual Training Account (ITA) for
training due to the distance restrictions.
Resolution — Per TEGL 13-16, Change 1, "All Registered Apprenticeship Program (RAPS) on a
statewide ETP list must also be located on all local ETP lists in the state." In addition, TEGL 8-19
states that "Local Boards may add additional requirements for providers, except for RAPS,
which result in providers that are on the state ETP list that may not be eligible for inclusion on
the local ETP list."
Comment #13 — Can Local Boards require local program requirements to apprenticeship
programs related to payments (W-9s, Invoice Agreements) and other WIOA assurances (WIOA
section 188), list of employers partners, or is that assumed by the state?
Resolution —Apprenticeship programs cannot have additional eligibility requirements added
to them, per TEGL 8-19. If an apprenticeship program is approved by DOL or DIR DAS and want
to be added to the ETPL, they must be added to the state and local ETPL. They cannot be
removed from the ETPL until they request to be removed or they lose apprenticeship
approval/designation from DOL or DIR DAS.
Comment #14 —Are registered apprenticeship programs required to provide a paid
employment component and if they are not providing employment, how is that monitored? If
they do not provide employment, isn't that just a regular training program?
Resolution —Yes, per the Factsheet located on the DOL Apprenticeship website
apprenticeships are required to provide a paid employment component. The approval of
apprenticeship programs is managed by the DOL and/or DIR DAS.
Comment #15 —Are we allowed to require apprenticeship to meet our contracting/insurance
requirements to be on the local list?
Resolution — No. Per TEGL 8-19, no additional eligibility requirements can be added to
apprenticeship programs.
Comment #16 —There are approved apprenticeship programs in occupations that are not in
our local priority sector or in -demand occupations. Our local policy is to not put such
programs on our local ETPL. It would be inconsistent to allow such a program to be listed as an
apprenticeship when we do not list it as a private postsecondary training program.
Resolution — Per TEGL 13-16, Change 1, "Given that RAPS are a link to demonstrated hiring
needs and WIOA provides automatic training provider eligibility to RAPS, ETA has determined
that RAPs qualify as occupations in -demand in the local labor market." In addition, TEGL 8-19,
Attachment 1, page 3 states: "RAPS are automatically eligible to be included on the ETP list and
are exempt from state and local ETP eligibility requirements."
Page 4 of 25
Comment #17— If WIOA funds cannot be used for building construction, doesn't that restrict
Local Boards from funding apprenticeship/pre-apprenticeship programs?
Resolution — DOL Final Rules 683.235 clarifies that WIOA funds can't be used for construction,
etc. for the purposes of administering WIOA without prior approval from the Secretary of
State. However, in the context of apprenticeships and pre -apprenticeships, WIOA funds can be
used to pay for participants to be enrolled in construction programs.
Consumer Choice
Comment #18 — Does this mean the Local Board must refer the client for training and an ITA
regardless of the appropriateness of the training? Can an individual demand enrollment and
training services while demonstrating poor fitness by missing appointments, failing to meet
their obligations in the Individual Employment Plan (IEP), and participate in training that does
not necessarily fit their employment goals as long as they possess the minimum age, basic
skills, and/or prerequisites to do so? If so, we do not believe this is required by WIOA or
beneficial to the participant or the system.
Resolution —The America's Job Center of Californias'staff must determine training services
are appropriate for an individual after conducting an interview, an evaluation or assessment,
and career planning. If training is determined to be appropriate after meeting with a career
planner, the Local Board must send that participant to the training they select as long as
training funds have not been exhausted. Individuals maintain the right to enroll in whatever
program they choose, however it is the Local Board's responsibility to help individuals with
choosing the best program that fits their needs based on the IEP. Please see the definition of
Training Services in WSD19-06 for further guidance on how an individual qualifies for training
services.
Comment #19 —The CA ETPL does not permit the Local Board to approve a training program
that is eligible to be paid with WIOA funding, even though the Local Board is the subject
matter expert on what will lead to a self -sustainable career in the local/regional economy. The
CA ETPL limits the choice of consumer and the Local Board to use Labor Market Information to
determine which courses should be deemed eligible.
Resolution — Local Board staff are still able to select providers to nominate that reflect the
needs of their Local Workforce Development Area (Local Area). Attachment 1, page 6 states
"Once all necessary information is entered, the Local ETPL Coordinator must review and
nominate the training provider and/or program for inclusion on the CA ETPL."
Delegation
Comment #20 — Does each Local Board need to screen all ETPL schools in the Regional
Planning Unit (RPU) for inclusion on its local ETPL? Currently we only go through the local
process if a customer requests the school.
Resolution —Yes, as well as all CA ETPL approved distance education providers and registered
apprenticeships.
Page 5 of 25
Comment #21— How does a Local ETPL Coordinator get notified that a distance education
program or a program in the RPLJ has been approved?
Resolution — ETPL Coordinators receive notifications via the CaIJOBSsm Message Center for
their ETPL Coordinator account alerting them to newly added and approved programs.
Comment #22 — Please explain how this will be handled for the providers and programs that
are already listed. Currently, the ETPL Coordinator in which the main campus is located must
manage all of the sites, even those out of their area.
Resolution — Local Board initial and continued eligibility procedures will need to be adjusted.
For Continued Eligibility, the provider profile will be reviewed by the EDD. The programs will
continue to be reviewed by the Local Boards where the programs are located.
Comment #23 — Local Boards with the main office or main campus located in their region,
should not be responsible for listing other affiliated programs located outside their region.
Each region needs to have the option to list linked campuses/schools separately in each
region. With EEO monitoring requirements and no designated funding provided to hire ETPL
Coordinators, being responsible for multiple campuses throughout the State, is an unrealistic
expectation, especially for smaller Local Boards with limited resources.
Resolution — For Initial Eligibility, the provider profile is nominated by the Local Board where
the provider is headquartered. Programs will be nominated by the Local Board where the
program is located. For Continued Eligibility, the provider profile will be reviewed by the EDD.
The programs will continue to be reviewed by the Local Boards where the programs are
located.
Comment #24— Once programs are listed on the CA ETPL, can this be clarified why training
providers need to contact Local Boards? If the provider is not currently on the CA ETPL,
shouldn't the Local Board where the provider (not the program) is located be responsible for
nominating the provider?
Resolution — Providers can reach out to the Local ETPL Coordinator for technical assistance
with entering information in CaIJOBS. The provider is nominated by the Local Board where the
provider is headquartered. Programs will be nominated by the Local Board where the program
is located.
Comment #25 — If there are no changes to the ETPL Local Board Delegation and Cancellation
Form (Attachment 3) and the Local ETPL Coordinator Contact Form (Attachment 7) that are
already on file, do we need to resubmit them under this new Draft Directive?
Resolution — Local Boards will need to submit the ETPL Local Board Delegation and
Cancellation Form (Attachment 3) annually in July. The Local ETPL Coordinator Contact Form
(Attachment 7) only needs to be resubmitted when there are updates.
Comment #26— Is it possible to not only delegate ETPL duties to another Local Board, but
instead to delegate individual providers to another Local Board?
Page 6 of 25
Resolution —The delegation form is used to delegate ETPL responsibilities (including
providers/programs) to another Local Board. Individual providers cannot be delegated to
another Local Board. If a provider moves its headquarters from one Local Area to another, the
responsibility for that provider changes, and both Local Board ETPL Coordinators should be
made aware of the change.
Eligibility
General Eligibility
Comment #27 — Can Local Boards place the burden of proof on providers to prove that their
programs meet the requirements for eligibility?
Resolution — Local Board staff are required to review programs to ensure they meet eligibility
requirements, including credentials. Once all necessary information is entered, the Local ETPL
Coordinator must review and nominate the training provider and/or program for inclusion on
the CA ETPL ensuring all information provided is complete, accurate, and current, and is in
alignment with this Directive.
Comment #28— What documentation is required to demonstrate a provider's partnership
with local businesses?
Resolution —This will vary depending on the Local Board and their local policy. The state will
allow Local Boards to decide what is considered "in partnership with business.
Comment #29 — Will the negotiated goals be the same as WIOA title I programs or will there
be different ones for training provider programs?
Resolution — Programs must meet the performance requirements described in the continued
eligibility section of the Directive, as well as the state -level Title I Adult performance goal.
Comment #30 — Why are training providers that do not award degrees and solely provide
educational programs for total charges of $2,500 not allowed? If a provider has a BPPE
exemption, it is unclear if a WIOA-funded ITA is considered Federal student financial aid and
therefore ineligible.
Resolution —This exemption prohibits any federal funding be used to payfor this program,
thus excluding WIOA funding from being used. Section 74110 of the CEC defines public funding
as "any financial aid paid on behalf of students or directly to an institution from any public
source," which includes WIOA.
Initial Eligibility
Comment #31— Performance requirements for initial eligibility limit customer choice and local
autonomy by removing the ability for new training providers to be added to the ETPL without
performance data. The Draft Directive does not specify the source of the performance metrics.
If in the past, it will come from a provider's BPPE Annual Report, this will further inhibit a Local
Board's autonomy as BPPE is currently two years behind in publishing performance data and,
in fact, does not even allow a provider to upload data until September for publication in
Page 7 of 25
December. This would effectively mean new providers would be required to have two years of
performance metrics.
Resolution —TEGL 8-19, Attachment 1 indicates that, "The performance of ETPs is a factor that
states must use in determining both initial and continued eligibility of a provider to be
included on the state's ETP list." The state requires placement data for initial eligibility for two
main reasons: 1) it ensures that providers on the ETPL are of a certain quality in keeping with
state and federal laws and regulations, and 2) participants are more likely to be successful in
WIOA (i.e. employment) if the ETPL program meets the initial eligibility placement
requirement. This benefits Local Board performance numbers. Performance data is entered
directly into CaIJOBS, and is no longer verified using the BPPE Annual Report.
Comment #32 — Given the time it takes for a provider to create and complete an ETPL
application, what is the exact timeframe for Local Boards to complete their review process?
Resolution — Local Boards should complete their review process of a provider within 30
calendar days of the complete provider and/or program data being submitted into CalJOBS.
The state considers the date of a program being submitted as the application date, and the
Local Board has 30 days from that date to nominate the program for review to the state.
Comment #33 — is it required that all initial and continued eligibility reviews be reviewed by
the state prior to a Local Board approving? If so, what is the process for this?
Resolution — Local Boards will submit providers and their programs to the state for review.
This is called "nominating," and the process will be very similar to the current one for adding
programs to the ETPL. Within 30 days of receiving the nomination, the state will review the
data in CaIJOBS and either approve or deny the provider and/or program, and inform the Local
Board.
Comment #34 — In the past, performance was collected during the subsequent eligibility
period. Are we now, gathering information on performance prior to listing a program on the
ETPL? Is there an exception for performance if the provider or program is new?
Resolution —Yes, performance information must be provided as part of the initial eligibility
review process. The use of performance data during initial eligibility review is required by the
DOL, and cannot be waived.
Continued Eligibility
Comment #35 — Removing programs and then requiring a program meet continued eligibility
requirements limits consumer choice and would slow the ETPL's ability to foster demand -
driven skills attainment.
Resolution —The state has implemented this policy to limit the number of providers that are
only on the ETPL for other funding sources (e.g. Workers' Compensation Vouchers) and should
help limit the burden of the Local Board ETPL Coordinators in reviewing these providers if they
are not helping participants in the workforce system.
Comment #36— Previously, it was up to the Local Board to determine if a provider or program
can stay on the ETPL. Is it required that we remove the provider if no enrollments have
Page 8 of 25
occurred in 2 years? If so, what is the process for the provider to get back on the ETPL? Can a
customer request the provider?
Resolution —Yes, per the Directive providers must be removed from the ETPL if they do not
have at least one enrollment in the previous two program years (PYs). If they would like to get
back on the ETPL, they must wait 6 months before reapplying to the ETPL and meet the
continued eligibility requirements in the Directive.
Comment #37 — What is the process for schools that are already listed on the ETPL? Do we
review all new requirements at their annual mark or do they need to be reviewed at the
effective date of this Directive?
Resolution — Per the ETPL Directive, continued eligibility applies to all training providers listed
on the CA ETPL at any time under the WIOA or Workforce Investment Act (WIA), and whose
initial eligibility has expired. A training provider's initial and continued eligibility is valid for 365
days after the provider is approved for the ETPL. Providers and programs already on the list
can be reviewed using the policies outlined in this directive the next time they are reviewed
for continued eligibility.
Comment #38 — Providers on the ETPL for two full complete PYs (July 1— June 30) must have
at least one Title I, subtitle B enrollment during the previous two PYs, Does this refer to one
enrollment in the entire provider or one enrollment in the individual program?
Resolution — One enrollment for the entire provider. This requirement is not applied to the
program.
Comment #39 — What is the reapplication process for programs trying to remain on the ETPL?
Resolution — Please see the ETPL Guide Card (Attachment 5) for steps on how programs are
submitted for continued eligibility review.
Comment #40—Since continued eligibility can be reviewed at any time during the year
(calendar or fiscal), which timeframe is used to measure performance?
Resolution —The performance timeframe is for the previous complete PY, July 11t to June 30tn
Comment #41— Will Local Boards have the discretion when they conduct continued eligibility?
Resolution —After the program becomes initially eligible, they must be reviewed again before
the end of the first year (i.e. a program is added to the ETPL on 10/22/2020, the Local Board
must review the program again prior to 10/22/2021). Continued eligibility for providers and
programs on the CA ETPL must be reviewed every year. For the local ETPL, Local Boards can do
continued eligibility every two years. Local Boards can determine the time frame in which they
review and complete continued eligibility as long as it is done within the required timeframes.
Comment #42— For programs that run over the one-year period, how should the Local Board
conduct continued eligibility?
Page 9 of 25
Resolution — Programs that are longer than one year should use whatever cohort is graduating
in the year to determine if they meet continued eligibility.
Comment #43 — How do Local Boards determine which programs are up for continued
eligibility?
Resolution — ETPL programs in CaIJOBS have a Subsequent Review Due Date (SRDD), which is
the date that Local Boards must review a program by. If a program is not reviewed by the
SRDD, the program will automatically be removed from the ETPL. Programs that are 60 days
from their SRDD will have a REAPP icon, indicating they are in need of review. The Detailed
Report > Provider> by Program Reapplication allows Local Board to see which programs on
the ETPL are due for review.
Comment #44 — How do Local Boards keep track of programs during continued eligibility, aside
from reports? What if there are issues with how the reports function?
Resolution — ETPL staff accounts allow for notifications to be sent to staffs email regarding
new programs, changes to existing programs, and other changes in the ETPL module. If there
are any issues regarding notifications, please reach out to the CaIJOBS Operations Unit at
caljobsadmin@edd.ca.gov. The state is also working to revise provider reports to be more
useful to ETPL staff. If ETPL staff would like to request updates to reports (new filters, new
columns, etc.), they can email the ETPL box at wsbetpl@edd.ca.gov.
Comment #45— Will we be using the most recent data available in ETP Report for our
continued eligibility or waiting until a new year is submitted?
Resolution — You would use the most recently available performance data to determine if a
provider is eligible.
Comment #46— Reviewing year-round instead of at one specific time may seem like a more
efficient method, but in reality, it puts an onerous burden on ETPL coordinators. Couldn't it be
possible to make the review at a set time during the year? Or Local Boards should have the
option to review at a minimum, once per year, or every 2 years if programs are longer than a
year?
Resolution —After the program becomes initially eligible and is added to the CA ETPL, they
must be reviewed annually for continued eligibility (Le. a program is added to the ETPL on
10/22/2020, the Local Board ETPL Coordinator must review the program again prior to
10/22/2021). For the local ETPL, Local Boards can do continued eligibility every two years.
Local Boards can determine the time frame in which they review and complete continued
eligibility as long as it is done within the required timeframes.
Cost Information
Comment #47— What should the cost information for an ETPL program be matched to?
Resolution —The cost in the Cost Details tab of the program wizard should match the cost a
Page 10 of 25
member of the general public would pay when enrolling in the program without assistance
from WIOA. This information should be available in the provider's brochure or website.
Credentials
Comment #48—This DOL Credential Tool does not include a category for private
postsecondary providers.
Resolution —Those providers would fit under the "Institutions for Higher Education" category.
Comment #49 —The DOL Credential Tool does not explain the skills that either meet/do not
meet the definition of a credential. It also does not explain what "in -demand" means.
Resolution —The DOL Credential Tool is meant to accompany federal ETPL guidance and
illustrate how the requirements are met, rather than explain what those requirements are.
Comment #50 — If a Local Board, as part of the local initial eligibility requirements, completes
an onsite visit with an industry expert who verifies the program meets industry standards,
evidenced by the review of the curriculum, equipment, testing, etc., would this be considered
as meeting the industry credentials?
Resolution —These requirements are in addition to the credential/employment for a specific
occupation requirement, not specific criteria for the requirements. Credentials that are
"industry -recognized" must meet the definition as described in WSD19-03.
Comment #51— There are many programs that do not meet the narrow definition of Post -
Secondary Credential outlined in the Definitions attachment that provide valuable and
demonstrated effectiveness to individuals with barriers to employment (such as programs for
Microsoft Office applications and other office and administrative oriented programs). We also
believe these should meet the definition of training under Skills Upgrade and Retraining.
Resolution — Per Training and Employment Notice (TEN) 25-19, the programs described here
do not meet the definition of a post -secondary credential, since the skills that are attained fall
into the general skills/work readiness category. WIOA funds can be used to provide training to
general skills such as work readiness, hygiene or safety, but credentials can only be counted
toward recognized postsecondary credential attainment if they prepare a person with the
competencies required to perform a specific occupation. Local Boards can still send
participants to Microsoft courses; however, it is considered a Short-term Prevocationai Service
and CalJOBS activity code 215 should be used.
Comment #52 —Several comments were received regarding the desire to exclude Skills
Upgrading and Retraining, Entrepreneurial Training, and Adult Education and Literacy Activities
from the list of services required to be on the ETPL.
Resolution — Per TEGL 8-19, Attachment 1, these training services are required to be on the
ETPL if using an ITA.
Page 11 of 25
Comment #53 — Would the fact that there is a partnership be the only evidence needed to
prove that the provider's credential and/or certificate is acceptable as an industry -recognized
credential? What extent or depth of partnership is required to meet this bar- and what criteria
should the ETPL coordinator use to determine what the extent or depth of the partnership is?
Should there be written documentation?
Resolution — No, credentials that are "industry -recognized" must meet the definition as
described in WSD19-03. The extent or depth of partnership will be determined by each Local
Board.
Comment #54—The second to last bullet (page 4) only mentions credentials and or
certificates, but does it also include degrees or licenses?
Resolution —Yes. Attachment 2 provides a full list of the types of recognized postsecondary
credentials.
Comment #55— If the program does not issue the credential, what is the distinction that the
program meets a requirement to lead to a license? Would it be "if a separate/third party exam
is required to obtain the license," otherwise it would need to be issued by the training
provider?
Resolution —The training program does not have to issue the credential, but the training
program should prepare the individual to obtain the credential. For example, a Class A Truck
Driving program does not issue the Class A driver's license, but it should prepare the individual
to pass the state issued exam to obtain the license.
Comment #56 —The DOL Credential Tool indicates that a secondary school diploma or
equivalent meets the requirements of a credential when attesting to Industry -wide Technical
or Industry/Occupation Skills. We believe programs to attain secondary school diplomas or the
equivalent meet the definition of training and credential.
Resolution — Credentials that are "industry -recognized" must meet the definition as described
in WSD19-03. A secondary school diploma or equivalent is a credential, but the Adult
Education program can only be on the ETPL when earned in conjunction with Occupational
Skills Training.
Distance Education
Comment #57 — Emergent needs from COVID (online versions, remote training, etc.) is not
represented at this time on ETPL. There is urgent need for access to quick training options in
addition to training designed to assist in short-term skill building in order to access surge
recruitment and lifeboat jobs. How will we handle this need?
Resolution —Online learning and/or remote training (distance education) is eligible to be on
the ETPL. These providers are reviewed for initial and continued eligibility by the State ETPL
Coordinator. Under the new Directive, the responsibility for providers that only function in a
distance education capacity shifts to the state for initial and subsequent eligibility review.
Page 12 of 25
Comment #58— With the change in instruction delivery due to COVID, will training providers
already listed on ETPL have to create new listings for on-line programs?
Resolution — Yes. Per Attachment 1, "If the program is offered with multiple modes of delivery,
curriculum, or course lengths, the program must be entered separately for each variation."
Please reference the definition of a Training Program in Attachment 2.
Comment #59 —Online training is really limited, particularly by providers outside of California.
There are many quality training programs that initiate and have headquarters outside of
California. The ETPL makes it difficult to find and access these providers. Additionally, online
courses (without physical operations) are not easily added which is a disincentive.
Resolution — Distance Education providers can be headquartered outside of CA, but they must
only offer distance education courses. If they only have physical training locations outside of
CA, then they are considered an out-of-state provider and cannot be on the CA ETPL, however,
an approved reciprocal agreement may be used. If they have physical locations in CA, but are
headquartered outside CA, they are still considered an in -state provider and can be on the
ETPL if they meet eligibility requirements. Per the Education Code Section 94801.5, Distance
Education private postsecondary education institutions must register with BPPE, unless they
provide undergraduate or graduate degrees.
Comment #60 — What about providers that provide both distance and in -person programs? Or
programs that are hybrid partially distance and partially in -person?
Resolution — If the provider offers alternative or "hybrid" in -person and online programs, and
have a physical location in California, they are an in -state provider. If the program is offered
with multiple modes of delivery, different curriculum, and/or different course lengths, the
program must be entered separately for each variation. Please reference the definition of a
Training Program in Attachment 2.
Comment #61— CaIJOBS offers a screen for choosing "Duration" with options of more than
one intensity, duration and schedule. CaIJOBS also offers a "Scheduling" screen that could be
updated by GSI to allow a selection for in -person and/or distance learning if you want to track
it. Could these be used instead of creating separate program entries in CaIJOBS for a single
program that only has one listing with the accrediting agency, one curriculum, one cost and
one set of performance? Shouldn't CaIJOBS listings match the exact titles and programs
approved by the accrediting agency?
Resolution — Programs with multiple modes of delivery, different lengths of instruction, and/or
different curriculum must be listed separately to comply with ETP Report requirements.
Program details should match the brochures available on the provider's website.
Comment #62 — Who is responsible for initial and continued eligibility for Distance Education
providers?
Resolution —The State ETPL Coordinator is responsible for the initial and continued eligibility
of.Distance Education providers.
EEO
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Comment #63 — Where do Local Boards find the EEO monitoring tools?
Resolution — Please refer to your Local Board's EEO Officer, as defined in WSD17-01.
Comment #64 — How do Local Boards conduct EEO monitoring for providers with multiple
locations?
Resolution — It is recommended that Local Boards provide the provider one of the EEO
monitoring tools (depending on size of provider), and have them complete it and add it to
their CaIJOBS Provider Profile. For additional assistance, please refer to your Local Board's EEO
Officer and reference WSD17-01.
Comment #65 —Are on -site visits (which would be needed to determine that EEO and other
items are posted) required before nominating a training vendor for inclusion on the CA ETPL?
Resolution — No, it is recommended that Local Boards provide one of the EEO monitoring tools
(depending on size of provider), and have them complete it and add it to their CaIJOBS
Provider Profile. For additional assistance, please refer to your Local Board's EEO Officer and
reference WSD17-01.
Comment #66— Do the EEO requirements in the Draft Directive apply to all providers?
Resolution —This applies to all training providers, except apprenticeship programs.
ETP Report
Comment #67 — What if BPPE performance data is not collected for providers who serve rural
areas? Won't this negatively affect their placement rate?
Resolution — Performance requirements for providers under the new ETPL Directive do not
require BPPE placement data. Placement data is directly entered into CaIJOBS.
Comment #68 — Public education either does not collect and track students past graduation or
claim they aren't allowed to release that information due to confidentiality requirements. If a
public postsecondary CC, CSU or UC does not provide % who successfully completed a
program, nor % who are employed within 6 months for initial eligibility, their program must
still be listed on the CA ETPL because they are not required to meet a specific performance
threshold, correct?
Resolution — For Initial Eligibility, public postsecondary providers are still required to submit
performance data. They are not required to meet a threshold.
Comment #69 — Would a waiver be available if the individual was sick or had a valid reason not
to take the first test? Some state tests have very long periods between test dates.
Resolution — No, a waiver is not available for a missed test.
Comment #70— How is the provider supposed to know when one of their students has exited
from WIOA? Or does this mean the student exited from the program, either by successfully
completing or dropping out?
Resolution — Exiting the program refers to the training program rather than WIOA.
Page 14 of 25
Comment #71— Is the placement requirement based on WIOA enrollments only or includes
general public as well?
Resolution —The placement requirement for initial eligibility includes all students. For
continued eligibility, the completion measures includes all students, whereas the other
measures include WIOA participants only.
Comment #72 — In regards to performance for public postsecondary, is there a form for the
providers to fill out with the performance information?
Resolution —All providers are required to report their performance data directly into CaIJOBS.
Comment #73 — Local Boards are responsible for meeting WIOA performance outcomes for
WIOA participants. Are training providers held to the outcomes that are the responsibility of
the Local Boards or do they hold shared responsibility? If the performance metrics inclusive of
both WIOA and non-WIOA participants, is it common for providers to track employment
outcomes or is this specific to ETPL?
Resolution — Providers are held to the performance requirements outlined in the ETPL
Directive, as described in the Initial and Continued Eligibility sections. If providers and/or
programs are successful with WIOA participants, the Local Board will see this success in
meeting their negotiated goals. The responsibility of outcomes is shared.
Comment #74 — Program data being entered into CaIJOBS represents duplication of work for
those who do collect such information and is not verifiable. Minimally, we believe the state
should work with the CaIJOBS vendor to provide a more streamlined process.
Resolution —As described in TEGL 3-18, all providers must work with the state to submit
performance data required by the ETP Report in order to be eligible and listed on the ETPL.
WIOA participant data will come from case management work that is already entered into
WIOA applications in CaIJOBS. Providers are required to submit aggregate data on all students
in CaIJOBS.
Comment #75 — Providers are required to report data on ALL students, not just WIOA, to the
Local Board and the state. Does this data need to be reported by individual? If so, how do we
avoid FERPA violations with individuals who have not signed consent for us to have their data?
Resolution — Providers only need to submit aggregate all student data as outlined on the CA
ETP Assurances Form (Attachment 4).
Comment #76 —The data collection and reporting of all students that is required for the ETP
Report is prohibitive. This is evidenced by many waivers that have been granted by DOL to
states as well as our own state's request to waive this provision. The waiver to collect all
student data should be extended.
Resolution —The waiver to report all student data ended with PY 19. DOL has recently granted
an extension to the waiver for PY 20; however, the DOL denied our request for a waiver
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beyond PY 20, so providers will need to collect and report data on all students (WIOA and non-
WIOA). For additional information on the end of this waiver, please see TEN 07-21.
Comment #77 —Are Community Colleges, UCs and CSUs required to submit data on all of the
data points referenced in the CA ETP Assurance Form? There should be a mechanism to obtain
entered employment from students attending public schools.
Resolution — Yes, per TEGL 3-18 all providers must submit data for the ETP Report. The CA ETP
Assurances Form (Attachment 4) notes the data elements required for providers.
Comment #78 — Will the state be working directly with providers to upload data to CalJOBS or
will the State be contacting the Local Boards to complete these tasks?
Resolution — Ultimately, the Local Boards are responsible for reviewing providers and
programs for initial and continued eligibility, which includes performance data. Guidance will
be provided on how to upload or enter performance data into CalJOBS.
Comment #79 —The Directive references the ETP site is scheduled to launch in PY 2020; when
will this be a requirement for providers to submit data to the system? What do we do in the
interim?
Resolution — Per TEN 7-21, the ETP All Students Waiver expired on June 30, 2021, so
performance data is required to be submitted by providers beginning in PY 21.
Comment #80 — ETP Reports will be published in October, what is the reporting period for that
report? Are performance reports requested annually by calendar year or program year?
Resolution —The ETP Report is reported by PY (July 1 to June 30). For PY 2020, the report due
in October 2021 reflects data from July 1, 2020 to June 30, 2021.
Comment #81— It looks like the state is aligning the provider program performance measures
with WIOA indicators of performance. Does this mean the state will measure this data
themselves just as they do with WIOA indicators of performance?
Resolution — Providers will submit all student data to the state through the CaIJOBS system,
which is then uploaded into the Eligible Training Provider Performance Report (ETP Report).
The CA ETP Assurances Form (Attachment 4) details what data the providers are responsible
for submitting. WIOA student data will be calculated automatically via the case management
data in the CaIJOBS system.
Comment #82 — Will training providers be required to enter performance data for individual
participants or will it still be totals per program? Will the data be required for both WIOA and
non-WIOA students?
Resolution —Training providers must enter aggregate data into CaIJOBS for all students in the
programs. WIOA student performance data will be calculated via the case management data
entered by the case manager.
Comment #83— Will there be a CalJOBS report for performance data?
Page 16 of 25
Resolution —Yes, please use the CaIJOBS Detailed Reports > Provider> by Program
Performance report,
Comment #84 —What if a participant used a pseudo SSN in CaIJOBS?
Resolution — If the participant has a pseudo SSN, Local Boards should capture employment and
wage information in the Follow Up forms, just as they would normally for WIOA performance.
WIOA participants will be included in the ETP Report automatically.
Comment #85 —Are training providers expected to capture WIOA performance data that is
being captured by WIOA case managers (i.e., employment data)?
Resolution —Training providers are expected to capture and report aggregate data for all
students (WIOA and non-WIOA).
Comment #86 — Will the due date for performance be issued as an Information Notice?
Resolution — Beginning in PY 21, any provider undergoing initial or continued eligibility review
must provide the performance data outlined in this directive.
ETP Assurances Form
Comment #87 — Does Page 2 have to be filled out for each student who attended during the
reporting period?
Resolution — No, the CA ETP Assurances Form is just the signed agreement from the provider
agreeing they will provide the necessary data elements on the following page.
Comment #88 — Does the completed and uploaded CA ETP Assurances Form replace the
Performance tab? Or does the information have to be entered in both places?
Resolution —The CA ETP Assurances Form is just an agreement that providers will provide the
indicated data. The form should be uploaded to the Documents section of the Provider's
Profile. The performance data still needs to be submitted in the Performance tab in CaIJOBS.
General ETPL Requirements
Comment #89 — Due to a combination of performance reporting and the continued eligibility
process, Local Boards have seen competition on the ETPL dwindle to very few. This does not
promote access and equity. The challenge primarily seems to stem around the accreditation
process and reporting.
Resolution — It is required per WIOA law, regulations, and guidance that initial eligibility and
continued eligibility of providers and programs meet certain requirements, including
accreditation and meeting a factor of performance. DOL has also prescribed the requirements
of the ETP Report. The state is looking into and open to suggestions on ways to make the
required reporting less burdensome. We are also open to ideas and ways to assist Local Boards
with advertising the ETPL to providers in their area in an effort to build the list of providers in
their area. While a contract is more cumbersome than an ITA, a Local Board has the authority
to contract with a provider if they determine there is a lack of providers in their area that offer
a specific training program.
Page 17 of 25
Comment #90— Vetting process for adding training providers needs to be streamlined and
much improved. It is currently locally driven. Can this be centralized in state this can really help
achieve economies of scale? Additionally, the state has expertise in financial stability,
accessibility, compliance, etc.
Resolution — With the implementation of this policy, the EDD will review all Local Board
nominated providers and program for initial and continued eligibility ensuring the
requirements outline in this directive are applied consistently. In addition, the EDD is exploring
other ways to streamline and improve the ETPL process.
Comment #91—Are Adult Education and Literacy activities not allowable/fundable under
WIOA unless in conjunction with an authorized training? Are such activities allowable, but not
considered training? Are they simply not allowable?
Resolution —To be listed on the ETPL, the provider must be an eligible provider of adult
education and literacy activities under Title II of WIOA. Adult education and/or literacy
activities must be offered concurrently, or in combination with, occupational skills training.
Comment #92 — Public education course work should automatically be accessed and allowed
on ETPL. Data collection has proven prohibitive. Should all public schools, such as Adult Ed,
Community Colleges, ROP, contract education, etc., should be automatically eligible.
Resolution — Not all public education programs are in -demand, so each program should be
looked at individually for ETPL eligibility requirements. Per federal requirements, data
collection is required of all providers (except registered apprenticeships).
Comment #93 — Are all other service types on Section B, page 2 (except on the job training
[OJT], Incumbent Worker Training [IWT], and customized training) required to be on ETPL?
Resolution —Aside from OJT, IWT, and customized training, all services listed are considered
"training services," and when funded through an ITA, these must be on the ETPL per TEGL 8-
19.
Comment #94— Is it required that OJT, IWT, customized training providers are listed in CaIJOBS
as a non-ITA provider or be listed on the local ETPL?
Resolution — Local Areas are encouraged to enter OJT, IWT, and customized training providers
into CaIJOBS as a non-ITA provider. These providers are not required to be on the ETPL;
however, the Local Board must inform participants of the OJT, IWT, and customized training
options available. In CaIJOBS, these providers would be listed as either ETPL (ITA) or Local
Providers (non-ITA).
Comment #95— If all elements of the Draft Directive become final, it will take all the time of
one full-time employee to implement them. Additional funding and training would have to be
provided by the state.
Resolution —The EDD will offer training, and quarterly meetings with the ETPL Coordinators to
provide technical assistance. Questions and concerns regarding Local Area's allocations can be
directed to the Local Board's Regional Advisor.
Page 18 of 25
Comment #96— What about programs that are offered in English and Spanish? Should those
be listed separately, like programs that are online or in -person? BPPE does not mandate
combining of program data for English and Spanish courses.
Resolution — If the curriculum between a Spanish and an English program is the same, then the
program only needs to be entered once. The description of the program should indicate that
the program is offered in both English and Spanish. If the curriculum between the two
programs is different, then the programs should be listed separately, per DOL ETP reporting
requirements.
In -Demand
Comment #97 — Who verifies whether a program is in -demand? The ETPL coordinator of the
Local Board that nominated the provider? And what about priority sectors of adjacent or even
far -away Local Boards?
Resolution —The Local Board is responsible for verifying that a program be for occupations in
in -demand industry sectors identified by the state, region, or Local Board. In -demand or
priority industry sector information must be verified with the State Board and/or Local Board.
CA ETPL programs would then be available for other Local Boards to use. If the Local Board
chooses to have a local ETPL, the Local Board would determine if the program is in -demand in
their area.
Comment #98 — In -demand industry sectors are locally defined. How do you identify
occupations (by SOC code) that are in -demand as determined by the state? Where is this list
located? Would you use state in -demand to determine state eligibility, then use local in -
demand to determine local eligibility?
Resolution — California's Unified Strategic Workforce Development Plan has language on what
is considered an in -demand occupation, as well as a list of occupations that Local Boards can
use to justify state in -demand requirements. Local Boards would then apply their own local
requirements for their local ETPL eligibility. You can find a link to the plan on the California
Workforce Development Board's website.
Local Board Policy
Comment #99 — Does the state have a guide for the specific documents that contribute to
"sufficient records"?
Resolution —This requirement is to ensure providers are submitting accurate data to the Local
Board. Providers can be removed for intentionally supplying inaccurate data. What constitutes
as "sufficient records" needs to be addressed in the Local Board's local policy.
Comment #100 — If the provider that went out of business is the only provider in a reasonable
distance, Local Boards may not be able to provide a comparable training alternative. Must we
provide travel costs if the client wishes to go?
Resolution —This would be something to address in the Local Board's local policy.
Page 19 of 25
Comment #101— Regarding the requirements for Local Board policy listed at the bottom of
page 5, isn't this already covered by BPPE Approval/Exemption or WASC accreditation?
Resolution —This requirement is for providers who are deemed exempt per CEC 94874, and
are not regionally accredited by an accrediting institution.
Comment #102 — Current local policy is to have individuals research and visit 3 schools that
provide the training that the individual is interested in, before they select which school they
wish to attend. Does this supersede the requirements described in Section E, page 5, and we
should no longer have the individuals go to 3 schools first?
Resolution — Local Boards can continue with this type of procedure, as described in their local
policy.
Local vs CA ETPL
Comment #103 — Without clear guidelines, Local Boards cannot expect the participants to
understand why certain local programs are available in the state, but not in our Local Area. It
also makes it confusing for the participant when they are reverse referred from that training
provider and we will not approve the training locally, but it can be added to the CA ETPL.
Resolution —The state is working with the vendor to display CA and local ETPL programs
differently. This distinction in the system should help clarify what programs are available to
participants, depending on where they are located. TEGL 8-19 allows for Local Boards to
continue deciding what programs are allowed on their local ETPL.
Comment #104 — If a Local Board utilizes the CA ETPL, CaIJOBS serves as the "local list of
training providers and programs," correct? Is it possible for the Local Board to make
incumbent worker training provider information available when this is by definition only for a
specific employer and a specific group of employed individuals?
Resolution —The list available to the public includes training providers and programs that are
on the ETPL. Any additional training providers that are not on the ETPL (non-ITA) can be
entered as a local provider in CaIJOBS and only viewed by staff. The IWT may be eligible for,
but not required to be on, the ETPL.
Comment #105 — Can state and local eligibility be conducted simultaneously?
Resolution — Local Boards can review the provider and program at the same time for both CA
and local ETPL eligibility, but they need to review the provider for the appropriate
requirements (i.e. local ETPL has additional requirements to eligibility that do not effect
eligibility for the CA ETPL). Also, CA ETPL eligibility review must happen first, because if they
are no longer eligible per CA ETPL requirements, then they cannot be on the local ETPL.
Comment #106 — For the purpose of review for continued eligibility, does local ETPL refer to
the geographic boundaries of the Local Board or the training providers that are under contract
to the Local Board for payment of ITAs?
Resolution —The local ETPL includes all providers that are on the CA ETPL, and meet that Local
Board's local ETPL requirements.
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Comment #107 — Local Boards may have additional criteria in order to be listed locally. For
those who do not meet our local requirements, we are expected to list and manage them for
the CA ETPL even though we will not use them locally? For both initial and continued
eligibility? What happens when a provider has an onsite program and have no enrollments?
We are expected to monitor them for compliance, review their performance, and provide
technical assistance even though they aren't utilized?
Resolution — If a provider and/or program meets the state requirements for the ETPL, and
their business is headquartered in Local Area A, then Local Board A must nominate this
provider profile to the CA ETPL. If the provider also has programs located in Local Area A, then
Local Board A must review and nominate those programs for inclusion on the ETPL—even if
this means the provider would not receive any participants. The Local Area can choose to only
use their local ETPL for serving their participants, but the providers on the CA ETPL still should
be available for other Local Boards to use. Local Board A would monitor for compliance, review
performance, and provide technical assistance. The Local Board can delist the provider if the
provider has not served at least one Title I, subtitle B enrollment during the previous two
program years. See "Training Provider Continued Eligibility Criteria" for requirements to be
reinstated to the ETPL.
Comment #108 — Will there be copy and paste functionality added or radio button to add a
program to the local ETPL?
Resolution—CaIJOBS includes the ability to copy program data and create duplicate programs
as needed via the "Duplicate" button in the Education and Training Programs tab. See
Attachment 5 for more guidance on how to navigate CalJOBS.
Comment #109 — As written, it appears that providers outside the Local Area must be included
on the local ETPL, if there is no specific local criteria. What is the reasoning behind requiring all
CA ETPL to be also on the local ETPL? We don't include out -of -area training on our local ETPL,
but if a participant requests it, we will consider it on a case -by -case basis. Local Boards should
have the autonomy to consider allowing interested participants to attend out -of -area
providers on a case -by -case basis.
Resolution —A local ETPL is available for Local Boards to require additional criteria (such as
location) for providers to meet, in order for them to serve participants using WIOA funds. If no
additional requirements are added, then the Local ETPL will mirror the CA ETPL.
Comment #110 — Providers and programs may be eligible for the CA ETPL but not on the local
ETPL. Are Local Boards required to nominate them, based only on the requirements of the
Directive, will now be responsible to manage that provider and programs on the ETPL?
Resolution —Yes. If the provider meets the CA ETPL requirements, Local Boards are
responsible for nominating providers headquartered in their Local Area to the CA ETPL. They
are also responsible for nominating programs located within their Local Area to the ETPL,
assuming they meet the CA ETPL requirements. Per TEGL 8-19, page 5, Local Boards can only
use CA ETPL requirements when reviewing providers for the CA ETPL. After conducting state
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eligibility, the Local Board can then review the provider for local eligibility using their Local
ETPL-specific requirements.
Other
Comment #111— Who are the stakeholders involved in developing the CA ETPL policies and
procedures?
Resolution —The California Workforce Development Board, Local Boards, regulatory agencies,
and providers.
Comment #112 — Can an enrolled Youth in a Title 1 Youth program enroll in ITAs on ETPL if they
are over 1.8 or do they need to be enrolled as an Adult?
Resolution —An ITA can be used for an Out -of -School Youth ages 16 to 24, Adults, or Dislocated
Workers. In -school Youth cannot receive an ITA.
Comment #113 — Who is responsible for uploading documents into the provider's profile?
Resolution — Both the provider or the ETPL Coordinator have the ability to upload documents.
Comment #114— ETPL Coordinatorjob qualifications need to be defined. Currently if an ETPL
Coordinator is not the MIS Administrator, they are excluded from invitations to MIS Admin
meetings and no alternative provisions are made to train new ETPL Coordinators.
Resolution —To ensure Local ETPL Coordinators receive the training and support needed, the
EDD will provide quarterly ETPL Coordinator webinars similar to the monthly MIS
Administrator call. In addition, Local ETPL Coordinators can contact the State ETPL Coordinator
and to request assistance.
Comment #115 — Where would providers and/or Local Board staff go for resources on how to
navigate the Provider Module in CaIJOBS?
Resolution — Providers and Local Board staff can access the ETPL Guide Card, which is
attachment 5 of this Directive. Local Board staff can also access the Provider Services User
Guide located in the Staff Online Resources menu of CaIJOBS.
Comment #116 —The "CRS" designation is confusing to both providers and staff as it is not
spelled out or explained anywhere. Can this be removed if it is no longer relevant?
Resolution —The state is currently working with the vendor to improve the ETPL module and
make it more streamlined, and will look into removing the CRS designation.
Comment #117 — What staff privileges are associated to changing the Local Board responsible
for the provider on page 58 of the ETPL Guide Card?
Resolution —This is available to any staff with an ETPL Coordinator account.
Out -of -State Providers
Comment #118 — Can out-of-state providers have training paid for through an ITA?
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Resolution —All training providers, other than Distance Education training providers, that have
training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards cannot
utilize an ITA with out-of-state training providers unless leveraging an approved ETPL
reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for more
information on the use of approved agreements.
Comment #119— Can WIOA funds be used for out-of-state provider training, as long as the
provider is on the ETPL in the state where their headquarters is located?
Resolution —All training providers, other than Distance Education training providers, that have
training sites located only outside of CA cannot be listed on the CA ETPL. Local Boards cannot
utilize an ITA with out-of-state training providers unless leveraging an approved ETPL
reciprocal agreement. Please see ETPL Reciprocal Agreements (WSD22-08) for more
information on the use of approved agreements.
Comment #120— When Local Boards contract with an out-of-state provider, how is EEO
monitoring conducted? What about going through a formal procurement process?
Resolution —To align with 20 CFR 680.320, the directive has been updated to remove the
ability for Local Boards to contract with a provider listed on another state's ETPL. All training
providers, other than Distance Education training providers, that have training sites located
only outside of CA cannot be listed on the CA ETPL. Local Boards cannot utilize an ITA with out-
of-state training providers unless leveraging an approved ETPL reciprocal agreement. Please
see ETPL Reciprocal Agreements (WSD22-08) for more information on the use of approved
agreements.
Pre -apprenticeships
Comment #121— Do pre -apprenticeships need to meet placement? In the last Directive, this
was spelled out.
Resolution — Yes, the pre -apprenticeship programs that are on the ETPL need to meet the
same standards as the other postsecondary programs.
Comment #122 —Suggestion to change pre -apprenticeship language to read: must provide
training that "leads" to an industry -recognized credential or certificate.
Resolution — No changes were made to the directive as a result of this comment.
Comment #123 — Can the state please elaborate on what Local Boards must require of pre -
apprenticeship training in the building and construction trades, especially those related to
Multi -Craft Core Curriculum (MC3)?
Resolution — If WIOA funds are being used to send participants to a construction pre -
apprenticeship, the state and Local Boards must ensure the pre -apprenticeships follow Multi -
Craft Core Curriculum (MC3) standards.
Comment #124 — If pre -apprenticeships are not required to be on the ETPL, is their inclusion
solely to use ITAs if it does lead to a credential? What does listed on ETPL and used in
Page 23 of 25
conjunction with an ITA mean? I thought ITAs and ETPL went hand in hand. Is it possible to get
a link to MC3 in the policy? If a pre -apprenticeship is listed on ETPL must it be connected with
a Registered Apprenticeship Program?
Resolution — Pre -apprenticeships are considered an individualized career service, and are not
required to be on the ETPL. However, if a Local Area wants to utilize an ITA, the program must
meet the requirements to be listed on the ETPL. The pre -apprenticeship must meet the
definition of occupational skills training and award an industry -recognized credential. If it does
not meet these requirements, it cannot be on the ETPL. In order to be eligible for the ETPL,
pre -apprenticeships must have a Letter of Commitment from a DOL or DIR DAS apprenticeship.
The last paragraph on page 8 states that Local Boards should prefer pre -apprenticeships that
are partnered with DIR DAS Approved apprenticeships. Here (PDF) are some resources for
understanding Multi -Craft Core Curriculum.
Third Party
Comment #125 — Isn't this third party subcontracting requirement applicable only to public
colleges and universities?
Resolution —This applies to both public and private provides accredited by WASC.
Comment #126 — Why are only WASC-accredited institutions limited from providing courses
via a third party if they participated in development of the curriculum and ensure
responsibility for the curriculum by issuing the related credential?
Resolution — WASC providers do not have their third party courses reviewed during
accreditation. To protect WIOA funds, third party vendors that directly receive tuition fees are
not allowed to provide training unless the third party vendor provider and program is on the
ETPL.
Comment #127 — Can an accredited training provider sub -contract to another training
provider, as long as that training provider is accredited by WASC?
Resolution — If the subcontracted training provider is directly receiving payment, they must be
listed as their own provider on the ETPL.
Comment #128 — How do we determine which Local Board conducted continued eligibility for
the provider?
Resolution —The review record in CaIJOBS will show which Local Board completed the review.
Worker's Comp/Supplemental Job Displacement Benefit (SJDB)
Comment #129 — Has this passage about removing Workers Comp providers been discussed
with the agencies that currently use the ETPL (e.g. Worker's Comp, VA, DOR)? We have
frequent requests from these agencies to verify and list their providers.
Resolution —Yes, the state has discussed this language with other agencies.
Comment #130 — ETPL Coordinators get a lot of calls for people looking for worker's comp
voucher training. It seems that the worker's comp customers have to guess what to do, and
Page 24 of 25
while this clarification in the Directive will give ETPL Coordinators a ready-made response as to
why ETPL Coordinators can't assist worker's camp customers, it still leaves worker's comp
customers with questions.
Resolution —The DIR handles the administration of the Worker's Comp program, which
includes informing those in the program of where they can use their voucher. State law
requires that vouchers only be used for public schools or providers on the ETPL. Local Boards
that receive questions from voucher holders should direct them to their employer, Claims
Administrator, or the Department of Industrial Relations.
Comment #131— What are some resources that Local Board staff can use for Worker's
Compensation questions?
Resolution —A few resources regarding Workers' Compensation include the EDD's ETPL
webpage, which has a paragraph on Workers' Compensation, and Chapter 8 of the DIR's
Handbook on the Workers' Compensation program.
Page 25 of 25
ATTACHMENT 8
ERRATA CHRONOLOGY
The Workforce Services Directive ETPL Policy and Procedures (WSD21-03) dated November 10,
2021 was revised with the following changes:
Errata #1— On February 22, 2023, the following changes were made to the Directive:
• Directive, Page 1 and Attachment 7, page 1 — Corrected the number of comments
received from 135 to 131.
• Directive, Pages 1-2 — Made updates to the References section, including: updated
format to be in alignment with department guidance, added ETPL Reciprocal Agreements
(WSD22-08), and replaced Performance Guidance (WSD19-03) with Performance
Guidance (WSD22-01).
• Directive, Page 4 and 5, and Attachment 1, page 7, 13, 15, and 21— Due to removal of
Attachment 5, removed CaIJOES ETPL Module Guide Card from list of attachments,
changed references to "Attachment 5" to "located on the Staff Online Resources page
in CaIJOBS," and updated references to Attachments 6 and 7 appropriately.
• Directive Page 4 and 5 —Added Errata Chronology.
• Attachment 1, page 7, Attachment 5, Page 1, and Attachment 7, page 13 and 23 —Added
language regarding the allowable use of an approved ETPL reciprocal agreement for Out -
of -State Training Providers.
• Attachment 1, page 9 and 10, Attachment 5, page 5 and 6, and Attachment 7, page 2 —
In alignment with the commission's update, change the abbreviation for the Western
Association of Senior College and University Commission from "WASC SCUC" to
"WSCUC".
• Attachment 1, page 10 and Attachment 4, page 1— Added sentence clarifying that the
CA ETP Assurances Form (Attachment 4) is uploaded annually into the Documents
section of the provider profile, prior to the provider's eligibility review.
• Attachment 1, page 11 and Attachment 5, page 8 — Removed requirement for WSCUC
providers to have their training program, location, and mode of delivery approved.
• Attachment 4, page 2 — In the table, edited "ETPL Provider Number" to "ETPL Provider
Name" and "ETPL Program Number" to "ETPL Program Name."
• Attachment 5, page 1 — Simplified text from "Is the Training Provider headquartered
and/or has at least one physical training site in CA?" to "Does the Training Provider have
at least one physical training site in CA?"
• Attachment 5, page 4 and 7 — Changed text from "Does the program offer occupational
skills training that results in an industry -recognized credential?" to "Training Program
leads to employment in a specific occupation or an industry recognized postsecondary
credential?"
Page 1 of 1
CERTIFICATION REGARDING LOBBYING
CERTIFICATION FOR CONTRACTS, GRANTS, LOANS
ar, 00 PERATIVEAGREEMENTS
The undersigned certifies, to the best of his or her knowledge and belief, that:
1) No Federal appropriated funds have been paid or will be paid, by or on behalf of
the undersigned, to any person for influencing or attempting to influence an
officer or employee of any agency, a Member of Congress in connection with the
awarding of any Federal contract, the making of any Federal grant, the making of
any Federal loan, the entering into of any cooperative agreement, and the
extension, continuation, renewal, amendment, or modification of any Federal
contract, grant, loan, or cooperative agreement.
2) If any funds other than Federal appropriated funds have been paid or will be paid
to any person for influencing or attempting to influence an officer or employee of
any agency, a Member of Congress, an officer or employee of Congress, or an
employee of a member of Congress in connection with this Federal contract,
grant, loan, or cooperative agreement, the undersigned shall complete and
submit Standard Form-LLL, "Disclosure Form to Report Lobbying." in
accordance with its instructions.
3) The undersigned shall require that the language of this certification be included in
the award documents for all subawards at all tiers (including agreements) and
that all subrecipient's shall certify and disclose accordingly.
This certification is a material representation of fact upon which reliance was placed
when this transaction was made or entered into. Submission of this certification is a
prerequisite for making or entering into this transaction imposed by 31 U.S.C. 1352.
Any person who fails to file the required certification shall be subject to a civil penalty of
not less than $10,000 and not more than $100,000 for each such failure occurring on or
before October 23, 1996, and of not less than $11,000 and not more than $110,000 for
each such failure.
�` -St 6qae N/A
Grantee/ContractorwOrganization Program Title
Name of Certifying Official Signature
EXHIBIT D
Certification Regarding Drug -Free Workplace Reguirements
The certification set out below is a material representation upon which reliance is placed
by the U.S. Department of Housing and Urban Development in awarding the grant. If it
is later determined that the contractor knowingly rendered a false certification, or
otherwise violates the requirements of the Drug -Free Workplace Act, the U.S.
Department of Housing and Urban Development, in addition to any other remedies
available to the Federal Government, may take action authorized under the Drug -Free
Workplace Act.
CERTIFICATION
A. The contractor certifies that it will provide a drug -free workplace by:
(a) Publishing a statement notifying employees that the unlawful manufacture,
distribution, dispensing, possession or use of a controlled substance is
prohibited in the contractor's workplace and specifying the actions that will
be taken against employees for violation of such prohibition;
(b) Establishing a drug -free awareness program to inform employees about —
(1) The dangers of drug abuse in the workplace;
(2) The contractor's policy of maintaining a drug -free workplace;
(3) Any available drug counseling, rehabilitation, and employee
assistance program; and
(4) The penalties that may be imposed upon employees for drug abuse
violations occurring in the workplace;
(c) Making it a requirement that each employee who will be engaged in the
performance of the grant be given a copy of the statement required by
paragraph (a);
(d) Notifying the employee in the statement required by paragraph -(a) that,
as a condition of employment under the contract, the employee will -
(1) Abide by the terms of the statement; and
(2) Notify the employer of any criminal drug statute conviction for a
violation occurring in the workplace no later than five days after
such conviction.
(e) Notifying the U,S. Department of Housing and Urban Development within
ten days after receiving notice under subparagraph (d)(2) from an
employee or otherwise receiving actual notice of such conviction;
EXHIBIT E
(f) Taking one of the following actions, within 30 days of receiving notice
under subparagraph (d)(2), with respect to any employee who is so
convicted -
(1) Taking appropriate personnel action against such an employee, up
to and including termination; or
(2) Requiring such employee to participate satisfactorily in a drug
abuse assistance or rehabilitation program approved for such
purposes by a Federal, State, or local health, law enforcement, or
other appropriate agency;
(g) Making a good faith effort to continue to maintain a drug -free workplace
through implementation of paragraphs (a), (b), (c), (d), (e) and (f).
B. The contractor shall insert in the space provided on the attached "Place of
Performance" form the site(s) for the performance of work to be carried out with
the grant funds (including street address, city, county, state, and zip code) .the
contractor further certifies that, if it is subsequently determined that additional
sites will be used for the performance of work under the contract, it shall notify
the U.S. Department of Housing and Urban Development immediately upon the
decision to use such additional sites by submitting a revised "Place of
Performance" form.
Date Program Operator Signature
mil'
dofw
EXHIBIT E
DIVISION OF EMPLOYMENT SERVICES
PLACE OF PERFORMANCE
FOR CERTIFICATION REGARDING DRUG -FREE
WORKPLACE REQUIREMENTS
Name: C'jggfA 4p«�n _
Name of Contractor: 1)idrs
Contract Number:
Date: u,a
The Contractor shall insert in the space provided below the site(s) expected to be used
for the performance of work under the contract covered by the certification:
Place of Performance (include street address, city, county, state, zip code for each site):
6p4sv 6liege
1 h K j/"/r w Anontes.
Address
EXHIBIT E
Certification Reaardine
Debarment. Suspension. Inelikibilffif and Voluntary Exclusion
LowerTler Covered Transactions
This certification is required by the regulations Implementing Executive Order 12549, Debarment and
Suspension, 29 CFR Part 98, Section 98,510, Participants' Responsibilities. The regulations were
published as Part VII of the May 16, 1988, Federal Register (Pages 19160-19211).
(Before completing certification, read instructions which are an integral part of certification)
1. The prospective primary participant, (i.e. grantee) certifies to the best of Its knowledge and belief,
that It and its principals:
a. Are not presently debarred, suspended, proposed for debarment, declared ineligible, or
voluntarily excluded from covered transactions by any federal department or agency;
b. Have not within a three-year period preceding this proposal been convicted or had a civil
judgment rendered against them for commission of fraud or a criminal offense in connection
with obtaining, attempting to obtain, or performing a public (federal, state or local) transaction
or contract under a public transaction; violation of federal or state antitrust statues or
commission of embezzlement, theft, forgery, bribery, falsification or destruction of records,
making false statements, or receiving stolen property.
c. Are not presently indicted for or otherwise criminally or civilly charged by a government
entity (federal, state or local) with commission of any of the offenses enumerated in paragraph
(1)(b) of this certification; and
d. Have not within a three-year period preceding this application/proposal had one or more
public transactions (federal, state or local) terminated for cause or default.
2. Where the prospective primary participant is unable to certify to any of the statements in this
certification, such prospective participant shall attach an explanation to this proposal.
Grantee/Contractor
Name and Title of Official Authorized to Certify
On Behalf of the Grantee
Date
EXHIBIT F
INSTRUCTION FOR CERTIFICATION
1. By signing and submitting this proposal, the prospective recipient of Federal assistance funds is
providing the certification as set out below.
2. The certification in this clause is a material representation of fact upon which reliance was placed
when this transaction was entered into. If it is later determined that the prospective recipient of
Federal assistance funds knowingly rendered an erroneous certification, in addition to other
remedies available to the Federal Government, the Department of Labor (DOL) may pursue available
remedies, including suspension and/or debarment.
3, The prospective recipient of Federal assistance funds shall provide immediate written notice to the
person to which this proposal is submitted if at anytime the prospective recipient of Federal
assistance funds learns that its certification was erroneous whom submitted or has become
erroneous by reason of changed circumstances.
4. The terms "covered transaction", "debarment", "suspended", "ineligible", "lower tier covered
transaction", "participant', "person", "primary covered transaction", "principle", "proposal', and
"voluntarily excluded", as used in this cause, have the meanings set out in the Definitions and
Coverage sections of rules implementing Executive Order 12549. You may contact the person to
whom this proposal is submitted for assistance in obtaining a copy of those regulations.
5. The prospective recipient of Federal assistance funds agrees by submitting this proposal that, should
the proposed covered transaction be entered into, it shall not knowingly enter into any lower tier
covered transaction with a person who is debarred, suspended, declared ineligible, or voluntarily
excluded from participation in this covered transaction, unless authorized by the DOL,
6. The prospective recipient of Federal assistance funds agrees by submitting this proposal, that it will
include the clause title "Certification Regarding Debarment, Suspension, Ineligible, orvoluntarily
excluded from the covered transaction unless it knows that the certification is erroneous.
7, Nothing contained in the foregoing shall be construed to require establishment of a system of
records in order to render in good faith the certification required to exceed that which is normally
possessed by a prudent person in the ordinary course of business dealings.
8. Except for transactions authorized under paragraph 5 of these instructions, if a participant in a
covered transaction knowingly enters into a lower tier covered transaction with a person who is
suspended, debarred, ineligible, or voluntary excluded from participation in this transaction, in
addition to other remedies available to the Federal Government, the DOL may pursue available
remedies, including suspension and/or debarment.
EXHIBIT F
Assurances & Certifications
Selected providers will be required to sign and submit "actual" assurances and cerfificates as required by
the City of Santa Ana and the Workforce Development Board on all contracts.
I recognize that I must give assurances for each item below. Please initial each box indicating you have
read and are providing assurance you are or will be in compliance with the following;
SAWDB uses the CaIJOBs ETPL Module for accepting applications from the providers to be listed
on the ETPL. Local boards may authorize a single local board to act on their behalf in making
determinations for initial and/or subsequent eligibility of providers, Contractors must enter program(s)
of training services into CaIJOBS. The training provider should only enter the program(s) desired to
be on the CA ETPL. If the program is offered with multiple modes of delivery, or course lengths, the
program must be entered separately for each variation.
SAWDB has authorized the South Bay WDB to make initial and subsequent eligibility determinations
for applications submitted from providers, Contractors should contact the South Bay WDB 11539
Hawthorne Blvd., 5th Floor, Hawthorne, CA 90250, 310-970-7700.
CONTRACTOR is required to be in compliance with South Bay WDB Master agreement and
��� SAWDB agreement.
In cases where South Bay WDB has denied a provider's application, provider may submit the
application to SAWDB for consideration and processing at 801 W. Civic Center Dr. 9200, Santa Ana,
CA 92701 ATTN: SAWDB Staff. The submission must include completed ETPL training program
applications and a copy of the letter from the South Bay WDB denying application.
Local boards may establish local policies requiring performance above the state minimum standards
for providers to be included on the ETPL.
Acceptance and processing of an application does not constitute an agreement or relationship between
the CONTRACTOR and SAWDB, nor does it guarantee any referrals to the provider by SAWDB.
Applications will be process on an ongoing basis.
CONTRACTOR must be in compliance with the State and Federal regulations, per Workforce
JJJJ Innovation and Opportunity Act (WIOA) Eligible CONTRACTOR List Policy and Procedure
WSD 15-07 or it's replacement.
CONTRACTORS must also meet one of the following criteria in order to have their programs
listed on the ETPL:
1) Bureau of Private Postsecondary Education Approval to Operate, or Verification of
Exemption by BPPE.
EXHIBIT G
2) Accreditation by the Accrediting Commission for Senior Colleges and Universities, WASC,
or the Accrediting Commission for Community and Junior Colleges, CSU, UC, and other
WASC accredited institutions. This accreditation can be verified at: or
}!'1WSY.}Y'Rcseuio* or¢I
3) Postsecondary institutions eligible under Title IV of the Higher Education Act (HEA) and
offering programs leading toward an associate degree, baccalaureate degree, or certificate.
4) Approval by the California Department of Education.
5) Approval by the Chancellor's Office of the California Community Colleges (CCCCO).
CONTRACTOR must fggp rely to be considered for subsequent approval on the ETPL and agrees to
provide the required performance and cost information data.
IY"J CONTRACTOR must annually meet the state's minimum performance standards, however the
SAWDB may set higher levels. Public Postsecondary Community Colleges, CSUs, and UCs are
required to provide performance information for consideration of placement on the CA ETPL, but due
to heavy state oversight, investment, and the inability to capture true program outcome data, these
institution types are not required to meet a specific performance threshold to be listed on the CA ETPL,
CONTRACTOR's BPPE accredited shall provide a copy of the provider's BPPE Annual Report (the
Performance Fact Sheet) to document their achievement of the performance criteria if applicable.
ALL Training on the ETPL must be for occupations in in -demand industry sectors identified by the
TTT state, regional or local workforce development boards.
4 CIJ All Training on the ETPL must provide training services that lead to an industry -recognized credential,
national or state certificate, or degree, including all industry appropriate competencies, licensing
and/or certification requirements,
CONTRACTOR understands that all performance data and data submitted on the ETPL must be made
available for data verification by the SAWDB or the State EDD office.
CONTRACTOR must maintain all the relevant records utilized to support the data submitted on ETPL
/ for audit or monitoring purposes by the SAWDB or the State EDD office.
CONTRACTOR that claim an exemption to BPPE Ut�Rgit,. �748"t 2 Chi BPPE Act), must apply
`j and receive a "Verification of Exemption" before being listed on the ETPL. Since it has been
determined that any expenditure of public funds, state or federal, that directly benefits a student to be
student financial assistance, we expect that instances of exemption will be very rare.
CONTRACTOR must have all considered training programs listed with the BPPE, the SAWDB may
verity the data that was submitted to BPPE.
All new and current CONTRACTOR will be required to be registered in CaIJOBS'M and must have
all considered training programs listed with the BPPE match on CalJOBS.
{LAY All CONTRACTOR are required to enter performance data for each program to be listed on the ETPL
**� and provide evidence to the Local Board that they have met the minimum performance criteria
required. Programs that do not include performance data will not be approved for listing on the ETPL.
EXHIBIT G
1�p
10
LJ
M
CONTRACTOR must have their current course catalogs on file with the SAWDB.
CONTRACTOR agrees to immediately notify (within 10 working days) the SAWDB, in writing, of
any changes in the information submitted with initial agreement.
CONTRACTOR agrees to accept WIOA eligible referrals from the Santa Ana WORK Center on an
individual referral basis.
CONTRACTOR shall not accept nor enroll WIOA participants who do not meet the
CONTRACTOR's entrance requirements, which are to be the same general entrance requirements
required of public students, and agrees to submit a written notification to the Santa Ana WORK
Center's Case Manager stating the reason(s) for non -acceptance.
CONTRACTOR agrees to assist the WIOA client in applying for PELL Grants and any other funds
that might be available to offset the cost to WIOA and to work together with the WIOA client's Case
Manager to ensure all other funding sources are investigated and those funds obtained before
submitting the Vendor Voucher to the SAWDB for payment.
CONTRACTOR agrees to cross out sections of the student enrollment agreement that would hold the
WIOA participant financially responsible for any training related expenses.
Once accepted, CONTRACTOR agrees to enroll the WIOA participant in the course stipulated on the
Vendor Voucher and no other.
CONTRACTOR agrees to invoice the Santa Ana WORK Center, on a cost reimbursement basis, for
third Ruty testing (Microsoft, Novell, A+, etc.) and will provide a copy of the Pas0ail results at that
time.
Pre -Apprenticeship CONTRACTORS must include a letter of commitment from an approved
apprenticeship program and meet the application policies and procedures required for the type of
program (e.g., community college, private post -secondary, adult education provider, etc.).
CONTRACTOR Apprenticeship Programs registered under the National Apprenticeship Act (NAA)
or recognized by DIR/DAS are exempt from initial eligibility procedures. Registered apprenticeship
programs must be included and maintained on the list of eligible providers of training services as long
as the corresponding program remains registered, as described at WIOA sec. 122(a)(3).
CONTRACTOR agrees to allow SAWDB, Santa Ana WORK Center, the State of California, and the
Department of Labor, the WIOA client and any of their duly authorized representatives' access to all
the records regarding the WIOA client for monitoring purposes, The records include any books,
documents, papers, files and computer data directly pertinent to the records of the WIOA participant,
The right to records includes the right to make excerpts, transcripts and photocopies. The right also
includes the right to have reasonable and timely access to personnel for the purpose of interviews and
discussions related to the records of the WIOA participant.
CONTRACTOR agrees to provide progress repots which indicate grades and test scores as well as
attendance reports to the WIOA client's Case Manager on a monthly basis.
EXHIBIT G
CONTRACTOR agrees to notify the WIOA client's Case Manager immediately (within 5 working
days) if the WIOA client is absent for more than 3 days in a row, has sporadic attendance or drops out
of school unless other arrangement are made in writing.
CONTRACTOR agrees to provide a copy of the "reimbursement form" and issue a reflmd check to
the "City of Santa Ana" for the number of unused training hours and any non -issued training/testing
vouchers, books, tools, etc. due within 30 calendar days after the last day the WIOA client attended
school or the day the school was notified that die WIOA client dropped. Said check to be mailed to
the attention of the WIOA Case Manager, 801 W Civic Center Dr., #200, Santa Ana, CA 92701,
CONTRACTOR agrees to provide the WIOA Case Manager a copy of the WIOA client's certificate
of completion or diploma or official transcripts within 10 working days of the date of completion or
jj graduation,
�ltd CONTRACTOR agrees to provide the WIOA client with the same level of job search/placement
TT assistance as provided to the public students and to provide the WIOA Case Manager with all the
pertinent information regarding the placement of the WIOA client within 5 working days of the WIOA
client's first day of employment. A WIOA client has 180 days after completing training to get a job
for the CONTRACTOR to got credit for placement in employment.
I am authorized by my Board of Directors, Trustees, other legally qualified officer, or as the owner of
this agency or business to submit this proposal.
CONTRACTOR is not currently on any Federal, State of California, or local Debarment list.
CONTACTOR will provide records to show that we are fiscally solvent, if needed.
CONTRACTOR has, or will have, all of the fiscal control and accounting procedures needed to ensure
that WIOA funds will be used as required by law and contract.
CONTRACTOR has additional funding sources and will not be dependent on WIOA funds alone.
CONTRACTOR will meet the applicable Federal, State, and local compliance requirements. These
include, but are not limited to:
Records accurately reflect actual performance if applicable.
Maintain record confidentiality, as required.
Reporting financial, participant, and performance data, as required.
Comply with State and Federal fiscal and program activity audits.
Complying with Federal and State non-discrimination provisions.
Meeting requirements of Section 504 of the Rehabilitation Act of 1973.
Meeting requirements of the American's with Disabilities Act of 1990, (submit completed survey)
EXHIBTf 0
Meeting all applicable labor law, including Child Labor Law standards.
Agree to provide a drug free workplace,
Agree to insure the City of Santa Ana through General Liability Insurance and Automobile Liability
Coverage in the amount of $1,000,000,00 policy.
Agree to provide all participants with Grievance Procedures.
Agree to insure proposer's employees through Workers Compensation Insurance (including part-time
employees)
Procurement policies and procedures are in place and meet federal guidelines.
CONTRACTOR &ill no:
Use WIOA money to assist, promote, or deter union organizing.
Use funds to employ or train of persons in sectarian activities.
Use funds for youth in the construction, operation, or maintenance of any part of a facility to be used
for sectarian instruction or religious worship.
Use WIOA money under tlus contract to purchase any equipment.
I hereby assure that all of the above are true.
I_M4,1C3111M
COMPLAINT HANDLING
UNDER THE
Workforce Innovation Opportunity Act
Santa Ana Local Workforce Development Area
Revised March 10, 2023
EXHIBIT H
Table of Contents
I. Information Regarding Complaints 3
A. Nondiscrimination and Equal Opportunity Complaints 3
1. Policy
2. Civil Rights 4
3. Nondiscrimination laws under
4. How to File Your Com
CI
B. Criminal Complaints 6
II. General Procedures for Handling Non -Criminal Violations of the Act 6
III. Procedures for Handling Complaints at the LWDA Level 8
IV. Procedures for Handling Complaints at the State
12
V. Procedures for Handling Discrimination Complaints by Participants 15
VI. Procedures for Handling Disability Complaints by Participants 17
GLOSSARY OF WIOA
2
EXHIBIT H
Information Regarding Complaints
A. Nondiscrimination and Equal Opportunity Complaints
1. Policy Statement
In carrying out the purpose of the Workforce Innovation Opportunity Act (WIOA), the
City of Santa Ana Local Workforce Development Area (LWDA) will establish
programs to prepare youth and unskilled adults for entry into the labor force and to
afford job training to those individuals facing serious barriers to employment. Every
effort will be made to provide services necessary for eligible individuals to obtain
productive employment.
In implementing WIOA, all contractors in the Santa Ana LWDA will foster equal
opportunity and non-discrimination, as provided in State and Federal equal
opportunity and non-discrimination laws including, but not limited to:
• Title VI of the Civil Rights Act of 1964
• Title VII of the Civil Rights Act of 1964
• The Age Discrimination Act of 1975, as amended
• Section 503 of the Rehabilitation Act of 1973
• Section 504 of the Rehabilitation Act of 1973
• Title IX of the Education Amendments of 1972
• Section 188 of the Workforce Innovation Opportunity Act of 2014
In keeping with our commitment, no individual shall be excluded from participation in,
denied benefits of, subjected to discrimination under, or denied employment, in the
administration or of in connection with any WIOA funded program because of race,
color, religion, sex, national origin, age, disability, or political affiliation or belief.
Participation in programs and activities financially assisted in whole or in part under
WIOA shall be open to citizens and nationals of the United States, lawfully admitted
permanent resident aliens, lawfully admitted refugee, parolees, and other individuals
authorized by the Attorney General to work in the United States.
No individual will be intimidated, threatened, coerced, or discriminated against
because of filing a complaint, furnishing information, or assisting or participating in
any manner in an investigation, compliance review, hearing or any other activity
related to the administration of WIOA.
EXHIBIT H
Administration responsibility for this Equal Opportunity/Affirmative Action (EO/AA)
Program is delegated to the Equal Employment Opportunity (EEO) Officer for the
Santa Ana local Workforce Development Area. Equal opportunity and non-
discrimination, however, will only be achieved through leadership and implementation
of a viable Affirmative Action Equal Opportunity Program.
2. Civil Rights
No one applying for or enrolled in the Workforce Innovation Opportunity Act (WIOA)
programs may be discriminated against because of race, color, creed, disability,
national origin, sex, age, political affiliation, or beliefs.
This means that — for any of the characteristics listed above:
• You may not be denied the opportunity to enroll in WIOA.
• No benefits or services may be denied you for discriminatory reasons.
• You may not be segregated or treated any differently from other applicants or
participants, while you are being registered, interviewed, counseled or tested; or
while you are working or attending classes as part of the program.
• You must be provided an equal chance to use all facilities available in the
program.
• Fair employment practices must be provided to all staff with regard to recruiting,
hiring, transferring, promotions, training, compensation, benefits, layoff, and
termination.
You have the right to make a complaint if you feel you have been denied any of the
above opportunities. You cannot in any way be penalized for filing a complaint. Your
WIOA sponsor has established a mechanism for handling complaints and grievances.
Your complaint must be filed within 180 days. All complaints will be handled
confidentially.
3. Nondiscrimination Laws under WIOA
Title VI of the Civil Rights Act of 1964
Prohibits discrimination on the basis of race, color, national origin, or religion.
The Age Discrimination Act of 1975
Prohibits arbitrary discrimination against persons' age 40-70.
The Rehabilitation Act of 1973
EXHIBIT H
Prohibits discrimination based on disability.
Title IX of the Education Amendments of 1972
Prohibits discrimination in any education or training program or activity receiving
federal financial assistance.
OTHER CIVIL RIGHTS LAWS:
Title VII of the Civil Rights Acts of 1964
Prohibits discrimination in employment based on race, color, religion, sex, or
national origin in all terms and conditions of employment and establishes the
Equal Employment Opportunity Commission as the administrative agency.
White House Executive Order no. 11246 as Amended by Executive Order No.
11375
Creates the office of Federal Contract Compliance and prohibits discrimination
based on race, color, sex, religion, or national origin.
Department of Labor Secretary's Order no 4-73
Prohibits discrimination based on sex.
Equal Pay Act of 1963
Prohibits pay differential solely because of sex.
Emergency Employment Act of 1971
Prohibits discrimination based on race, creed, national origin, political affiliation, or
beliefs.
4. How to File Your Complaint
a. Put your complaint in writing.
b. Have it sworn to before a notary public, if possible.
c. Provides details that tell what happened, where it happened and when it
happened.
d. Give the name and addresses of all persons who were present or who had
anything to do with the matter.
...Complaints on the basis of race, color, or national origin, age, sex, religion, political
affiliation or belief, retaliation and citizenship, must be filed within 180 days of the
alleged occurrence directly with:
EXHIBIT H
Director
Civil Rights Center
U.S. Department of Labor, Room N-4123
200 Constitution Ave., NW
Washington, D.C. 20210
Complaints on the basis of disability must be filed within 180 days of the alleged
occurrence. These complaints must be filed directly with the WIOA administrative
entity. The WIOA administrative entity shall issue a written decision within 30 days of
the filing of the complaint. If the complaint is still unresolved, an appeal may be made
to the Chief of State Workforce Investment Division Office.
The Department of Labor, the Civil Service Commission, the Equal Employment
Opportunity Commission, and many other offices and agencies are committed to
assuring equal employment opportunities for all persons. They will protect you.
A case may be taken to court if the other processes do not yield satisfactory results.
You may hire your own lawyer, or if you cannot afford one, the court may appoint one
for you.
It is unlawful for an employer, union, or employment agency to punish you or any
witness for attempting to present the facts in a case.
YOUR CIVIL RIGHTS UNDER THE
WORKFORCE INNOVATION OPPORTUNITY ACT
Santa Ana Local Workforce Development Area
801 W. Civic Center Drive, Suite 200
Santa Ana, CA 92701
(714)565-2600
B. Criminal Complaints
In accordance with the WIOA and the implementing code of Federal section 667.600....
Federal handling of criminal complaints and report fraud, abuse and other criminal
activity. "All information and complaints involving fraud, abuse or other criminal activity
shall be reported directly and immediately to the City of Santa Ana and the Secretary of
Labor."
General Procedures for Handling Non -Criminal Violations of the Act
The following procedure is promulgated to meet the requirements of Title 20, of the Code of
Federal Regulations, Section 186 through 188 of the WIOA regulations, and Section 181 of the
Act (Public Law 105.200: 29 U.S. Code Sec. 2931 et seq.) at the State and LWDA level for the
receipt, investigation, hearing, and resolution of complaints by WIOA participants, sub
EXHIBIT H
recipients, applicants for participation, or financial assistance, labor unions, community based
organizations, or any other persons.
These procedures provide for resolution of non -criminal complaints arising from the operation of
the Santa Ana LWDA.
A complaint is defined here as a written expression by a party alleging a violation of the Act,
regulations promulgated under the Act, recipient grants, sub agreements, or other specific
agreements under the Act, including terms and conditions of employment of such participants in
employment training programs. All complaints, amendments and withdrawals shall be in
writing. These procedures are intended to resolve matters which concern policies, procedures
or action(s) arising in connection with WIOA programs operated by each LWDA grant recipient
and sub recipient under the Act.
These procedures shall not be construed as affecting any other available legal remedy outside
of the WIOA complaint process (i.e., disputes regarding terms and conditions of employment of
any employee who is not a participant), either separately or simultaneously, that a person may
wish to pursue in the resolution of a non-WIOA complaint. Also, these procedures do not
restrict the LWDA grant recipient staff in carrying out informal discussion
Procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion and
resolution of any problems outside of and without resort to the formal complaint procedure.
A. The following principles and rules apply to all complaints at all steps of the complaint
procedures:
1. All complaints must be made in writing within 180 days of the alleged occurrence,
except complaints alleging fraud or criminal activity.
2. All persons filing a complaint shall be free from restraint, coercion, reprisal, or
discrimination. Good faith efforts shall be made to informally resolve the complaint
prior to the scheduled hearing. Complainants have the right to withdraw their
complaints (in writing) at any time prior to the hearing. A complainant may amend
his/her complaint to correct technical deficiencies but not to add issues.
3. Complainants shall have the right to be represented at their own expense by
person(s) of their choosing at all levels of the complaint process.
4. Upon enrollment into employment or training, participants shall be provided with a
written description of these procedures, including notification of their right to file
complaints and instructions for filing.
An employer of participants, including private -for -profit employers of participants, may
use this or other complaint resolution procedures so long as the participant is
informed of the complaint resolution procedure they are to follow and the time frames
governing review of complaints are met.
EXHIBIT H
A "participant", within the meaning of these procedures, is an individual who receives
employment -training services under a program funded by Santa Ana LWDA. The
Complaint Resolution Procedures contained herein (or the alternative procedures
which an employer may use) shall be available to participants to resolve disputes
regarding items and conditions of employment of such participants in employment
training programs. However, such procedures shall not be used to resolve disputes
regarding terms and conditions of employment of any employee who is not a
participant, as defined herein.
5. If a complaint does not receive a decision at the LWDA grant recipient level within 60
days of filing the complaint or receives an unsatisfactory decision, the complainant
then has a right to request a review of the complaint by the Governor.
6. Complainants must initially file and exhaust LWDA grant recipient/hearing procedures
prior to appealing to the State except where the State determines that the LWDA
grant recipient's procedures are not in compliance with the State's procedures.
III. Procedures for Handling Complaints at the LWDA Level
A. Receipt Complaints
Pursuant to the WIOA regulations found at 20 CFR, Section 683.600, the LWDA
administrative entities have the responsibility to conduct hearings and resolve complaints
made by individuals about the administration of programs in the LWDA. "LWDA level"
encompasses LWDA administrative entity and employers to which the administrative entity
has delegated the complaint resolution process. The following comprise the guidelines for
resolving issues arising in connection with WIOA programs operated by the Santa Ana
LWDA including resolutions of complaints arising from actions, such as audit disallowances
or the imposition of sanctions taken by the Governor with respect to audit findings,
investigations or monitoring reports.
1. Form and Filing of Compliant
Official filing date of the compliant is the date the written complaint is received. The filing
of the complaint with the Santa Ana LWDA Equal Employment Opportunity Officer shall
be considered as a request for hearing and a decision must be issued within 60 days.
The complaint must be in writing and must be signed and dated. The complaint should
also contain the following information:
a. Full name, telephone number, if any, and mailing address of the complainant;
b. Full name, telephone number, and mailing address of the agency involved (respondent);
c. Clear and concise statement of facts including dates constituting alleged violation;
What provisions under the Act, regulations, grant or other agreements under the Act, are
believed to have been violated;
EXHIBIT H
e. Remedy sought by the complainant; and
f. If the complainant is a private or public entity or corporation, and not a natural person,
the filing of the complaint must be duly authorized by the governing body of such entity
or corporation.
The absence of any of the requested information shall not be a basis for dismissing the
complaint.
A copy of the complaint must be sent to the respondent and both parties notified of the
opportunity for an informal resolution. At each step of the complaint process, the complainant
must be notified in writing of the next procedural step.
2. Informal Conference
Informal conferences will be utilized by the Santa Ana LWDA to resolve complaints;
however, such informal conferences shall not extend the time within which a decision
must be issued after receipt of a complaint. Attempts at informal resolution will
commence with two (2) weeks of the date of filing of the complaint.
a. The EEO Officer will review the case and ascertain facts prior to the conference so that
appropriate resolution can take place at the time of this meeting whenever possible.
b. Although the complainant should be encouraged to attend this conference, his/her failure
to do so should not preclude his/her right to request a hearing on the matter.
c. If mutually satisfactory resolution results and the Santa Ana LWDA concurs, the EEO
Officer will write a brief report for the file stating the issues and resolution. The matter
shall then be considered closed.
d. If resolution does not result, the complainant shall be provided the necessary information
and assistance to request a hearing if he/she so desires.
3. Request for Hearing
a. As in the case of the complaint, the request for a hearing should be put in writing anc
be filed in person or by mail. A governing board resolution of authorization to appeal
should also be submitted when appropriate. The request should be filled with:
Daniel Durham
Sr. Personnel Analyst — EEO Officer
20 Civic Center Drive, M-24
Santa Ana, CA 92701
(714)647-5330
EXHIBIT H
b. A hearing will be scheduled by the EEO Officer within thirty (30) days of the date of
filing of the complaint.
4. Notice of Hearing
Upon receipt of the request for hearing, the complainant and the respondent will be
notified in writing of the hearing ten (10) calendar days prior to the date of the hearing.
The ten-day notice may be shortened with the written consent of the parties. A decision
will be issued by the Santa Ana LWDA within sixty (60) days of the date of filing of the
complaint.
The hearing notice shall be in writing and contain the following information:
a. The date of notice, name of the complainant, and the name of the party against whom
the complaint is filed.
b. The date, time and place of hearing before an impartial hearing officer.
c. A statement(s) of the alleged violation(s)
d. Advise as to where information or assistance may be obtained, and the name, address,
and telephone number of the Santa Ana LWDA Equal Employment Opportunities (EEO)
Officer who can answer inquiries.
B. Conduct of Hearing
The hearing shall be conducted in an informal manner with strict rules of evidence not
applicable. Unnecessary technicalities should be avoided. It should provide the flexibility to
enable adjustment to the circumstances presented.
The hearing officer shall have complete independence to obtain facts and make
decisions. The hearing officer shall be in a position to render impartial decisions and
thus should not be subordinate to the Santa Ana LWDA or its sub recipients. The
hearing officer will be selected from a list of names on file with the EEO Officer.
Full regard must be given to the requirements of due process to insure a fair and
impartial hearing.
3. The hearing office designated by the EEO Officer to function in a quasi-judicial capacity
should begin the hearing by summarizing the record and the issue and should explain
the manner in which the hearing will be conducted, making sure that everyone involved
understands the proceedings. Such explanations should be adapted to the needs of the
specific situation. The hearing officer might take testimony under oath or affirmation to
give some assurance of veracity to the hearing.
zo
EXHIBIT H
4. The burden of proof should be reasonable and flexible, dependent upon the
circumstances of the case involved. The hearing officer determines the order of proof.
Generally, the party making the complaint has the obligation of establishing his or her
case and should be examined first.
5. The party involved should have the right to be represented (at their own expense) if
he/she so desires. Other he/she is limited to his/her own abilities and those to the
hearing officer in obtaining testimony in the case.
It is important that the hearing officer obtain the fullest information for the record. If the
parties involved, or their representatives, do not know how to ask the right or pertinent
questions in pursuing their right to due process, it shall be necessary for the hearing
officer to step in to have all the materials and relevant facts elicited.
7. The practice in informal hearings is generally not to apply strict rules of evidence in
obtaining facts. However, the quantity of evidence required to support a decision on an
issue should be sufficiently credible that the state (or other appropriate agency), upon
reviewing the decision, would conclude that the decision is supported by substantial
evidence.
8. The hearing officer should attempt to negotiate a resolution of the issue at any time prior
to the conclusion of the hearing.
9. Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a
recommended decision to the LWDA for final determination. The recommended decision
shall be in writing and may be accepted, rejected or modified by the Santa Ana
Workforce Development Board,
C. Issuance of Decision
Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWDA shall issue a
written decision to all parties by first class mail. The final decision shall contain the following
information:
1. The name of the parties involved.
2. A statement of the alleged violation and issues related to the alleged violation.
3. A statement of the facts.
4. The decision and the reasons for the decision.
5. A statement of corrective action, if any, to be taken.
6. Notice of the right to request, within ten (10) calendar days of receipt of the decision,
review of the decision by the State Review Panel.
EXHIBIT H
D. Record of Hearing
An administrative file containing support documents on the complaint resolution process
hearing conducted will be retained by the Santa Ana LWDA. The purpose of a record is to
serve as substantiation of the process followed by the Santa Ana LWDA on the resolution of
the issues and the results. This information would then be available for subsequent review
in the event the matter is raised with the State. Such records must be retained for a three-
year period after the grant has been officially closed out.
The Santa Ana LWDA's written decision will be included in the record. Evidence received at
the hearing, notes by the hearing officer, stenographer's notes and tape recordings may
also be used.
E. Establishment of Complaint Procedures
In accordance with Section 683.600, each employing agency including private -for -profit
employers of participants under the Act is required to establish a complaint procedure for
resolving matters relating to the terms and conditions of employment. Employers may
operate their own grievance system or may utilize the Santa Ana LWIDA's established
procedures under Section 683.600. At a minimum these procedures must include:
Written notice, upon enrollment into employment training services, of the scope and
availability of such procedures. Employer's grievance procedures shall be set forth in a
written document and must meet the regulation mandate that a complaint will be
resolved with sixty (60) days from the date the complaint was filed. A copy of employer's
grievance procedure shall be provided to each participant upon enrollment in
employment training.
2. Written notice, at the time the grievance is filed, of the procedures under which the
grievance will be processed.
Written notification of the disposition of the grievance and a written decision shall be
issued within thirty (30) days of the filing of the grievance unless a present and long
established grievance specifically provides other limits; and
4. Written notification of the participant's right to request a review of the employer's
decision by the Santa Ana LWDA and the State Review Panel in accordance with
Section 683.600.
IV. Procedures for Handling Complaints at the State Level
Section 181 (c) of the Act and the WIOA regulations at 20 CFR, Section 683.600 (d) requires
the Governor to establish a State Review process of complaints filed at the LWDA grant
recipient level and of complaints initially filed at the State level.
Appeals of decisions issued at the LWDA level including audit disallowances and sanctions
shall be reviewed by the State Review Panel. The State Review Panel shall review the record
12
EXHIBIT H
established at the LWDA level and shall issue a decision based on the information contained
therein.
Complaints which may be initially filed at the State level will be heard by an independent
hearing officer designated by the State Workforce Investment Division (WID). The hearing
officer shall conduct a hearing and issue a recommended decision to the State Panel. The
recommended decision shall be in writing and may be accepted, rejected or modified by the
State Review Panel.
A. Form and Filing of Complaint.
I. Request for State Review of LWDA Level Decisions
On receipt of a complainant's request for review because of an unsatisfactory decision,
the State shall provide for an independent state review.
2. Filing of Requests for State Review
The State Review Panel shall review all LWDA level decisions when a request for review
is filed within 10 days of receipt of the adverse decision. Such requests must be filed in
writing with the Chief of the WID Office. The request for review should contain the
following information:
a. Full name, address, and telephone number of the party requesting the review
b. Full name, address, and telephone number of the other party
c. A copy of the decision
d. Brief statement of reasons for review or the section of the LWDA decision to be
reviewed including regulatory and statutory citations
e. A statement of the relief sought.
3. Complainant Responsibility
It is the responsibility of the complainant to include in the request for review a written
statement setting forth the facts presented at the LWDA hearing which support the
requested relief.
The Chief, WID, shall mail a copy of the request for review to the other party and to the
LWDA. It shall be the responsibility of the LWDA to submit the complete record including
a typed record of the hearing to the Chief, WID, within ten (10) days.
B. Conduct of Hearings.
1. Request for Hearing at the State Level
13
EXHIBIT H
If no decision has been issued at the LWDA level or the State has determined an audit
disallowance or imposed sanctions, the complainant may request a hearing. The
hearing officer will then issue a recommended decision to the State's Review Panel for
final determination.
2. Filing for Request for Review
The request for a State hearing shall be filed within ten (10) days after LWDA should
have issued a decision or ten (10) days after the issuance of the audit disallowance or
sanction. The request shall be filed directly with the Chief of the WID in writing and
should include the following:
a. Full name, address, and telephone number of the LWDA
b. Name, address, and telephone number of the LWDA
C. Copies of complaints made at LWDA level from which no decisions were
issued or sanctions and imposed.
d. A statement of basis for the request for hearing.
3. Evidentiary Hearing
Upon receipt of the request for a State level hearing, a hearing before a designated
hearing officer will be scheduled.
The hearing will be recorded mechanically or by court reporter.
Both parties concerned will have the opportunity to present oral and written testimony
under oath, to call and question witnesses in support of his/her position, to present oral
and/or written arguments, to examine records and documents relevant to the issue(s),
and to be represented.
The hearing officer shall issue a written decision, which shall be forwarded to the State
Review Panel for final determination.
The State Review Panel may accept, reject or modify this recommendation. The
decision of the State Review Panel is final except for audit disallowances, which must be
approved by the Secretary of Labor
C. State Review Panel
The State Review Panel will consist of a panel of three representatives from the
Employment Development Department: one from the Legal Offices, one from the WID,
and one from the Director's office. The panel will issue a written decision, which will be
sent to the appropriate parties within thirty (30) days of receipt of the request for State
review.
14
EXHIBIT H
Decisions issued by this panel, under the authority of the Governor, are final.
D. Issuance of State Review Decision.
The State review will be limited to violations of the WIOA, implementing WIOA regulations or
the grant agreement. This review shall be limited to the record established at the LWDA
hearing.
V. Procedures for Handling Discrimination Complaints by Participants.
A. Complaints on the basis of race, color, or national origin, age, sex, religion, political
affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180
days of the alleged occurrence.
I. It is the responsibility of the Santa Ana LWDA's Equal Employment Opportunity (EEO)
Officer to determine jurisdiction and to make the complainant aware of and provide
assistance in filing a complaint in accordance with the Santa Ana LWDA's procedure
under Section II (A).
15
EXHIBIT H
PROCEDURES
FOR IIAipdNC NONCR�MNA$NTS
No later than
180 days of
alleged
discrimination
Handling of complaints filed at LWDA level arising in connection with
WIOA programs operated by L INDAs
Informal Resolution Process
0
0
o
Unsatisfactory Decision or LWDA Decision not issued within 60 days
Within 10 days of
receipt of
unsatisfactory o
decision or 10 Request for State Review
days from date
LWDA decision
should have been
issued. Governor's Decision issued by State Review Panel
If no decision issued by State Review Panel
o
Appeal to DOL
16
EXHIBIT H
In cases where areas of authority overlap, it is the responsibility of the EEO Officer to
advise the complainant of the existence of State, Federal and other proper action
agencies, which may also have a bearing.
3. Complainants alleging discrimination under this part will be made aware of their right to
file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and
applicable procedures.
4. Complainants must file their complaint directly with:
Daniel Durham
Sr. Personnel Analyst— EEO Officer
20 Civic Center Drive, M-24
Santa Ana, CA 92701
(714)647-5330
VI. Procedures for Handling Disability Complaints by Participants
Complaints alleging discrimination on the basis of disability will be filed and processed under
the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973
at 29 Code of Federal Regulations Section 32.
1. Complaints must exhaust the Santa Ana LWDA's informal resolution procedures
before filing their complaint with OCR.
2. Complainants will be made aware of the 180 days requirement in which to file his/her
complaint.
A. Procedures at the LWDA Level
The complainant shall file his/her complaint directly with the Santa Ana LWDA. Upon
receipt of the complaint, the EEO Officer shall investigate and gather information
concerning the complaint.
2. An informal conference will be held with the parties concerned in an effort to resolve the
issue(s). The complainant has the right to be present and may be represented during
the conference.
3. The Santa Ana LWDA shall issue in writing its decision to the complainant no later than
thirty (30) days after the filing of the complaint.
B. Procedures at the State Level
1. The complainant may appeal to the State if he/she is not satisfied with the decision of the
Santa Ana LWDA.
17
EXHIBIT H
2. The Complainant must file his/her appeal as a request for review directly with the Chief
WID within ten (10) calendar days after the receipt of the Santa Ana LWDA's decision.
The Chief-WID, shall issue a decision no later than thirty (30) calendar days after receipt
of the request for review.
4. After the complainant has received a decision or no decision has been received from the
Director of Employment Development Department (on behalf of the Governor), the
complainant has the right to appeal his/her complaint within thirty (30) calendar days to
the Office of Civil Rights (OCR) with the Department of Labor.
18
EXHIBIT H
No later than
180 days of
alleged
discrimination
Filed within 30
days of
LW DA/State
Decision or 90
days from date of
initial filing of
complaints
Filing of complaint on the basis of Disability with LWDA
I _ Informal Resolution I
o
If no resolution reached
Request for Hearing
Notice of Hearing
Hearing Conducted
LWDA Decision
o
Unsatisfactory Decision or No Decisioo
State Review
Governor's Decision
Appeal to Assistant Secretary Department of Labor
19
EXHIBIT H
Day
Day145 Day
60 Days
GLOSSARY OF WIOA TERM
AGE DISCRIMINATION ACT — A law passed by Congress in 1975 which prohibits discrimination on
the basis of age by any program or activity receiving Federal Funds.
APPLICANT — An individual who applies to a subrecipient or contract for services provided under
WIOA and who has not yet transitioned to the status of participant.
ASSESSMENT — Services designed to determine each participant's employability, aptitudes, abilities
and interests and to develop a plan to achieve the participant's employment and related goals; also to
identify the available employment and traning activities appropriate for the participant. Testing and
counseling may also be used during assessment process.
CHARGING PARTY (CP). COMPLAINANT GRIEVANT OR AGGRIEVED PERSON — The person
who charges that he/she has been discriminated against under Department of Justice
nondiscrimination and civil rights regulations and/or guidelines.
DISCRIMINATION — In general, a failure to treat all equally, whether intentional or unintentional; the
effect of an action, policy or practice which selects an individual or class of persons to receive
unequal treatment.
ELIGIBLE NON -CITIZEN — Lawfully admitted permanent resident, aliens, lawfully admitted refugees,
and parolees and other individuals authorized by the Attorney General to work in the United States.
EMPLOYER — An employer subject to the provisions of the Civil Rights Act of 1964, as amended,
including state and local governments and any Federal agency subjects to the provisions of Section
717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by
executive Order 11246, as amended.
GRIEVANCE — An allegation that something imposes an illegal obligation or burden or denies some
equitable or legal right, or causes injustice .
INDIVIDUAL WITH A DISABILITY — Any individual who has a physical or mental disability that
constitutes or results in a substantial challenge to employment.
INTAKE — Includes screening to determine eligibility; to select from eligible applicants those
individuals who are most in need and can benefit from program services; to complete procedural
requirements necessary to enroll an individual into the program and to refer those not enrolled to
other programs.
JOINT COMPLAINT — A complaint of employment discrimination covered by Title VII or the Equal
Pay Act and by Title VI or Title IX. Individual 'joint complaints" are normally investigated by EEOC
unless OCR has a compelling reason to investigate. "Joint complaints" alleging discrimination in
employment and other practices and pattern or practice "joint complaints" are normally investigated
by OCR.
20
EXHIBIT H
JURISDICTION — Authority to investigate and resolve complaints against an institution subject to a
law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc.
PARTICIPANT — Any applicant who has: (1) Been determined eligible for participation upon intake;
and (2) Who is receiving subsidized employment, training or services (except post -termination
services) funded under the Act, following intake, except for an individual who receives only outreach
and/or intake and assessment services.
21
EXHIBIT H
CERTIFICATE OF LIABILITY INSURANCE
DATE IMMIDDIYYYYI
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED
REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: if the certificate holder is an ADDITIONAL INSURED, the policy(los) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on
this certificate does not confer rights to the certificate holder In lieu of such endorsomeni(s).
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Birmingham AL 35223 E-MAIL
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CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS.
EXCLUSIONS AND CONDITIONS OF SUCH POLICIES, LIMIT'S SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
.AUOLISBeIt; __... ....__. POLICY ErP---POLICYEXR
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_ MED EXP (Any one person) $15,000
PERSONALS ADV INJURY S1,000000
4GEN'LAGGREGAI'f LIMITAP PLIES PER: GENERAL AGORf_OATE S2.000,0D0
PRO. _ .. ....
X POLICY vJECT ,._ LOC PRODUCTS :OMPIOP AG $2,000,000
OTHER $
A
iAUTDMbeILE LIARILTY - 70146BB03B 3/12/2023 3/12/2024 COMBINED DI OW LIMIT gi.pUO,000
Po6minl
ANY AUTO BODILY INJURY One Pms,YC
OWNED --- SCHEDULED --
A ALTOS ONLY BODILY INJURY IPe,'arsidenB'. $
(_X II 'PROPER AMAGEO
L.... AUIOS ONLY a AUT OS ONLY LFs APdltitll
S
E
iX. UMBRELLA LIAB X CCCUR CUE7014700425 3112/2023 3/1212024 EACN OCCURRENCE 45A00,000
iEXCESS LIAS _ f CLAIMS -MADE S5,000,OOO
„AOORFOATE __. _ _
i
OED-LX ft TENTION3 [)�1 g
O
__
WORKERS COMPENSATION BWC1426131 2/10l2023 2l10f7024 X P R GTH.
gAIUTF......_,
ANDEMPLOYERS'LIASILTY YIN .__ CR__.... _...._..
ANYPRCUMEMSEREXTUDIRD? CD I'IV0 E.L. EACIi ACCIDENT $1,000A00
OFFlCEtoryt.BEREXGLUDC-DT n Nlq .. _.._
NH} EL. DISEASE EA EMPLGYEE,$1.000,OOU
If yea, de.In
,DESCRIPTION OF OPERA BOND lrebw E 1, DISEASY:-POLICY LIMIT $ I,UDO,_000
D Mana OTIAMLIMULN :PMLOWU767 4/11/2022 4/1112023 CEO SharOd UlmJ 3,000,UOn u
DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES IACORD 101, Addllional Remarks Schenim.. may be MD.hod It more $pace Is roquimd)
City of Santa Ana Workforce Training Program, City of Santa Ana, officers, agents, employees, and volunteers are named as additional insureds as respects
General Liablllfty as required by written contract, agreement, or memorandum of understanding. Such insurance as is afforded by this policy shall be primary.
and any insurance carried by City shall be excess and noncontributory. 30
clays notice of cancellation applies par policy terms and conditions
City of Santa Ana
20 Civic Center Plaza
Risk Management Division
Santa Ana CA 92702
ACORD 25 (2016103)
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN
ACCORDANCE WITH THE POLICY PROVISIONS.
AUTHORIZED REPRESENYATIVP.
The ACORD name and logo are registered marks of ACORD
All rinhla rneur.rnd
AoCil CERTIFICATE OF LIABILITY INSURANCE DATE(MMIDD/VYYY)
16.� 1 12/21/2022
IS CERTIFICATE D AS A MATTER OF INFORMATION ONLY AND CONFERS G S UPON THE CERFIFIGATE HOLDER.S
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED
REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: If the certificate holder Is an ADDITIONAL INSURED, the policy(les) must have ADDITIONAL INSURED provisions or be
endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A
statement on this certificate does not confer rights to the certificate holder In lieu of such endorsement(s).
PRODUCER
Hlscox Inc. dlblal Hlscox Insurance Agency In CA-NAME:
520 Madison AvenueE-MAILIke.
32nd Floor
CONTACT
PHONE (ggg) 202-3007 FAX No:
No EXI
AGoRESS: contact@hiscox.com
INSURERS AFFORDING COVERAGE
NAIC#
New York, New York 10022
INSURERA: Hlscox Insurance Company Inc
10200
INSURED
Hierarch Academy LLC DBA Jason Lee DBA Jason Lee
1717 Old Tustin Ave Suite B
INSURER B
INSURER C
Santa Ana, CA 92705
INSURER 0:
INSURER E :
INSURER F :
COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD
INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,
EXCLUSIONS AND CONDITIONS OF SUCH POLICIES, LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
ILYR
TYPE OF INSURANCE
ADDLSUBR
POLICYNUMBER
POLICY EFF
MMIDDIYYVY
POLICY EXP
MMIDDIYYYY
LIMITS
COMMERCIAL GENERAL LIABILITY
CLAIMS -MADE OCCUR
EACH OCCURRENCE
$
DAMAGE TO R7NT7IT_
PREMISES Ea occurrence
$
MED EXP(Any one person)
$
PERSONAL S ADV INJURY
$
GEN'L
AGGREGATE LIMIT APPLIES PER:
POLICY PRO- ❑
ECT LOG
GENERAL AGGREGATE
$
PRODUCTS - COMPIOP AGG
$
$
OTHER:
AUTOMOBILE
LIABILITY
COMBINED SINGLE LIMIT
Ea accident
$
BODILY INJURY (Per person)
$
ANYAUTO
ALL OWNED SCHEDULED
AUTOS AUTOS
H
(Par accident)
( BODILY INJURY P$
HIRED AUTOS NON -OWNED
AUTOS
PROPERTY DAMAGE
per sccid.rd
$
$
UMBRELLA LIAB
OCCUR
EACH OCCURRENCE
$
H
AGGREGATE
$
EXCESS LIAB
CLAIMS -MADE
OED I RETENTION
$
WORKERS COMPENSATION
IPER OTH-
AND EMPLOYERS' LIABILITY YIN
ANYPROPRIETORIPARTNERIEXECUTIVE
OFFICERIMEMB ER EXCLUDED?
NIA
STATUTE ER
E.L. EACH ACCIDENT
$
E.L. DISEASE. EA EMPLOYEE
$
(Mandatory, In NH)
If yes, describe under
E.L. DISEASE -POLICY LIMIT
1 $
DESCRIPTION OF OPERATIONS below
A
Professional Liability
Y
Y
P100.048.788.4
01/17/2023
01/17/2024
Each Claim:$ 250,000
A9ereaale: IS 260.000
DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (ACORD let, Additional Remarks Schedule, may be attached If more space is required)
The City of Santa Ana, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising
out of work or operations performed by or on behalf of the Contractor including materials, parts, or equipment furnished in connection with such work or operation
s.
City of Santa Ana
801 W. Civic Center Dr., Suite 200
Santa Ana, CA 92701
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN
ACCORDANCE WITH THE POLICY PROVISIONS.
AUTHORIZED REPRESENTATIVE
IININ916L10111 ZTA rd,I�e�feRfSi$
ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD
May 11, 2023
City of Santa Ana
Risk Management Division
20 Civic Center Plaza
Santa Ana, CA 92702
Re: Auto Insurance Requirement
Dear City of Santa Ana Risk Management Division:
InterCoast Colleges has intent to enter into an agreement with the City of Santa Ana. Throughout
the course of this agreement, InterCoast Colleges attests to the following:
InterCoast Colleges will not use/drive any vehicle during the course and scope of the
services provided in the agreement/contract.
2. InterCoast Colleges will not use any owned/rented/leased vehicles during the course and
scope of the services provided In the agreement/contract.
3. InterCoast Colleges consultants/independent contractors/employees utilize their personal
vehicles/non-company owned, borrowed, or rented/leased vehicles for transportation to
and from work and if applicable carry their own automobile insurance.
By signing below, I, Geeta A. Brown attest that I possess the legal authority to enter into an
agreement with the City of Santa Ana as well as the legal authority to attest to the statements
above. If at any time it is found that InterCoast Colleges is not adhering to any/all statements in this
document and has not provided the minimum Auto liability insurance coverage of S I milllon per
occurrence, the contract will be considered null and void and the company will be held fully liable
for any and all damages.
Geeta Brown, President / CEO
(818) 402-5207
geeta.brown@intercoast.edu
Main Campus: 2235 East Garvey Avenue North, Ste B, West Covina, CA 91791 — Phone (818) 672-2100 — Fax: (818) 717.7945
Cff�2
Kelly Michaud <kmichaud@intercoast.edu>
Internal Notice of Compliance
1 message
City of Santa Ana <certificate-request@ctrax.jdidata.com> Tue, Mar 21, 2023 at 5:27 PM
Reply -To: RMD@santa-ana.org
To: kmichaud@intercoast.edu, agoodson@santa-ana.org, cmatthews@cobbsallen.com
NOTICE OF COMPLIANCE
CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERK OF THE COUNCIL
Contractor
Intercoast International Training, Inc.
Name:
Project
Number:
A-2020-194-32
Project
Name:
Agreement for Workforce Training
The Certificate of Insurance (COI) submitted indicates that the coverages are in compliance with
the insurance requirements. No further action is required at this time.
The compliant coverage(s) are:
TYPE OF INSURANCE
GENERAL LIABILITY
WORKERS COMPENSATION AND
EMPLOYERS' LIABILITY
Thank you,
City of Santa Ana
Risk Management Division
in partnership with
CTrax Plus Services Team
3/21/2023 5:27 PM
POLICY EXPIRATION '
NUMBER DATE
COI DATE -, FILE NAME
In tercoast
7012418241 03/12/2024 1
03/13/2023 College
03242024.pdf
in_tercoast
SWC1425131 ! 02/10/2024 i
03/13/2023 College
I
i 03242024.pdf
NOTICE OF COMPLIANCE
CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERK OF THE COUNCIL
Contractor
Intercoast International Training, Inc.
Name:
Project
A-2023-069-04
Number:
Project
Agreement for Workforce Training
Name:
The Certificate of Insurance (COI) submitted indicates that the coverages comply
with the insurance requirements.
The compliant coverage(s) are:
POLICY EXPIRATION FILE
TYPE OF INSURANCE COI DATE
NUMBER DATE NAME
City of Santa
AUTOMOBILE LIABILITY 7014688938 03/12/2024 02/13/2024
Ana COI.pdf
City of Santa
GENERAL LIABILITY 7012418241 03/12/2024 02/13/2024
Ana COI.pdf
City of Santa
MANAGEMENT LIABILITY PML000076701 04/11/2024 02/13/2024
Ana COI.pdf
WORKERS COMPENSATION AND City of Santa
5WC1478031 02/10/2025 02/13/2024
EMPLOYERS' LIABILITY Ana COI.pdf
No further action is required at this time.
Thank you,
City of Santa Ana
Risk Management Division
in partnership with
CTrax Plus Services Team
2/15/2024 11:55 AM
NOTICE OF COMPLIANCE
CITY STAFF: PRINT THIS PAGE AND INCLUDE WITH AGREEMENT TO THE CLERK OF THE COUNCIL
Contractor
Intercoast International Training, Inc.
Name:
Project
A-2023-069-04
Number:
Project
Agreement for Workforce Training
Name:
The Certificate of Insurance (COI) submitted indicates that the coverages comply with the
insurance requirements.
The compliant coverage(s) are:
POLICY EXPIRATION
TYPE OF INSURANCE COI DATE FILE NAME
NUMBER DATE
City-of-Santa-Ana_24-
AUTOMOBILE LIABILITY 7014688938 03/12/2025 03/14/2024 25-Master-w-
MGMT_1673589717.pdf
City-of-Santa-Ana_24-
GENERAL LIABILITY 7012418241 03/12/2025 03/18/2024 25-Master-w-
MGMT_2135758672.pdf
City-of-Santa-
Ana_Intercoast-Inte_24-
MANAGEMENT LIABILITY PML000076702 04/11/2025 04/18/2024
25-Master-w-_4-18-
2024_1140625264_1.pdf
WORKERS COMPENSATION AND City of Santa Ana
5WC1478031 02/10/2025 02/13/2024
EMPLOYERS' LIABILITY COI.pdf
No further action is required at this time.
Thank you,
City of Santa Ana
Risk Management Division
in partnership with
CTrax Plus Services Team
4/19/2024 3:22 PM