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Scope of Services and Schedule Project Understanding Since no exact project is known, due to the nature of this being an on -call contract, the following is a typical scope of services which may be expected for various landscape architecture projects. NUVIS is in tune with the aforementioned goals of the City and the community it serves. Production of preliminary plans and designs, entitlements/permits, construction documents, reports/studies/analysis, and professional services during bid and construction have been the cornerstone of NUVIS' daily business since 1971. And while many firms host the ability to produce plans, there is something special that separates NUVIS from our competitors. It is our belief that each city is distinctive; we pay particular attention to socio-demographic composition, lifestyle patterns, behavioral patterns, and characteristic historical, economic, political, and cultural features are the foundation for the design process. We do not assume that successful projects for other cities would necessarily be successful for Santa Ana, yet at the same time we draw upon successful projects as inspiration to springboard providing customer -driving design. Drawing upon successes yet pivoting to community needs and site -specific responses to develop community approved projects are hallmarks of NUVIS landscape architecture design. Project Coordination and Management The initial step in the preparation of documents would be to meet with the City's designated Project Manager and appropriate inter departmental representatives for the purpose of: • understanding the expectations anticipated, • developing a clear definition of design criteria and program objectives, and • refining a detailed project schedule. We believe the key to the success of a project is effective and thorough communication between the City and design team to identify and resolve issues, thus allowing the necessary services to proceed quickly and efficiently. We understand that our responsibilities include not only answering the questions but facilitating the process by determining which appropriate questions should be asked. NUVIS approaches projects through practical analysis of the unique conditions associated with the particular location and program criteria. Design solutions are then tailored to the specific situation to ensure maximum effectiveness. Our project management process is predicated upon: • understanding, articulating, and resolving specific project issues, • establishing and following a well-defined design statement, • innovative, creative analysis and alternative idea generation, • intensive design team collaboration. This task includes coordination and interface including, but not limited to, meetings, telephone conversations, memos, faxes, voice mail, and e-mail with stakeholders, applicable governmental agencies' departments, and project design team. Initially, the meetings establish the guidelines and specific criteria to direct the team's efforts. Thereafter, coordination provides a continuum to receive information, clarify input, inform staff of progress and direction, generate information, and allow the agency the opportunity to review and comment on draft concepts and 13