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Salesforce Administrator <br />Program Description <br />As an administrator with broad knowledge of Salesforce applications, you configure and manage Sales and Service <br />Cloud applications and suggest ways for your company to get even more from additional features and capabilities. <br />With an Administrator credential you will demonstrate core knowledge and your ability to take on the <br />responsibilities of this job. It is an important investment in your career as an Administrator. <br />Course Objectives <br />Describe the Organization Setup <br />Identify the User Setup <br />Distinguish Global User Interface <br />Explain Security and Access <br />Describe the Standard and Custom Objects <br />Describe Sales Cloud and Service Applications <br />Describe the Activity and Data Management <br />Describe the Content and Folder Management <br />Describe Analytics — Reports and Dashboards <br />Describe Workflow Automation <br />Identify Desktop and Mobile Administration <br />Course Delivery Option: Classroom, Online/Distance Learning <br />Sequence and frequency of class sessions: Every 6 weeks <br />Related Job Titles/Occupations <br />Computer Support Specialists SOC Codel5-1150 <br />Computer Programmers SOC Code 15-1131 <br />Computer and information Analyst SOC Code 15-1120 <br />Instruction Details: To enable participants to have understanding of Sales force CRM business functionality, <br />configurations and other administrative tasks. The course structure is also designed for participants to clear sales <br />force certification for administration. <br />Program In Duration: <br />Course Name Clock Hours Duration Maximum Completion Time <br />Salesforce Administrator 200 hours 10 weeks 15 weeks <br />Pre -requisite: Basic Computer I{nowledge <br />Instructional Material: <br />Salesforce CRM - The Definitive Admin Handbook - Fifth Edition <br />power point slides and projects <br />Total Charges For Period of Attendance & Estimated charges for entire program: $4,875.00 <br />Tuition Fee: $4700; Registration Fee: (Non —Refundable): $75; Book $100; <br />Requirement for completing the program: <br />Student may take the Salesforce Administrator certification exam. Student will get the course completion certificate <br />after completing the examination and the projects. <br />132 <br />