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Orange County WDBs 2023 Biennial Modification to PY 2021-24 Unified Local Plan <br />13 <br /> <br />and training online to build skills and engage in countable CalFresh participation hours <br />(20 hours monthly) while sheltering during the COVID-19 pandemic. This model has <br />fulfilled an immediate program need during the pandemic. <br /> <br />As service delivery in all public programs returns to pre-pandemic formats, the CalFresh <br />E&T program is transitioning back to its original structure. As such, the three WDBs and <br />their workforce system stakeholders are prepared to assist participants with the full range <br />of workforce services available through WIOA and partner programs. <br /> <br />The local boards provide priority service to recipients of public assistance. Before the <br />COVID-19 pandemic, the local boards were finalizing the program design and referral <br />process for CalFresh E&T participants. SSA requires tracking of participant attendance <br />in staff monitored job search and other WIOA program activities. Historically, AJCCs have <br />not tracked hours and attendance except for WIOA-funded training programs. A process <br />to track hours and attendance was established and can be implemented at the request of <br />SSA. <br /> <br />To strengthen the partnership and improve outcomes for the target population, the boards <br />and SSA have agreed to the following: <br /> <br />• Implement a program and referral process and move forward with referrals to the <br />AJCC for those CalFresh E&T participants who elect to be served through the AJCC <br />instead vs. other options. <br />• SSA will ensure all CalFresh E&T participants receive information regarding <br />employment services under WIOA and the local workforce system partners. <br />• Provide SSA frontline staff training on the programs and services available through <br />the one-stop delivery system's staff and partners. <br />• The boards, SSA, and community-based organizations will research program models <br />and discuss the possibility of expanding the CalFresh E&T program to additional <br />CalFresh recipients by engaging partners that can provide a non -federal match. <br /> <br />B. Coordination with Local Child Support Agency and Other Local Partners <br />Serving Individuals That Are Non-Custodial Parents <br /> <br />Anaheim, Santa Ana, and Orange County boards, co-located partners, and the Orange <br />County Department of Child Support Services (DCSS) formal partnership arrangement <br />was established during the WIOA local plan modification process in 2018. A bi-directional <br />referral and consent process was established and is the current method used to refer <br />non-custodial parents to the AJCC's. After instituting the partnership, the boards provided <br />in-person and online training to 136 DCSS staff to ensure staff members understood <br />WIOA programs and the new referral process. In addition to the training provided, the <br />workforce board and DCSS managers met monthly to discuss program success and <br />improvement opportunities. The partners will continue to meet monthly to discuss <br />opportunities to improve the labor market outcomes of unemployed, underemployed, and <br />payment-delinquent non-custodial parents. The partnership has initially experienced <br />moderate success, with 131 referrals to the AJCCs. Of those non-custodial parents <br />EXHIBIT 2