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2/16/23, 2:43 PM SurveyMonkey Analyze - Santa Ana Housing Authority Annual Plan Survey - FY 2023-2024 <br />https://www.surveymonkey.com/analyze/vbcwzT6JWEJrOlcKZeJQVVF08dnegA_2BD8jN_2Fdg2tWno_3D?tab_clicked=1 3/5 <br />Q5 <br />What recommendations do you have to change <br />Selection and Admissions Policies, including D <br />List Procedures? <br />Answered: 5 Skipped: 0 <br />RESPONSES (5) WORD CLOUD TAGS (0) <br />Search Responses <br />Showing 5 responses <br />1. Treat people w love and respect, not just a number. 2. Process and Efficiency <br />agency need? Can we combine and send to multiple-agencies, reducing paper? <br />the arrow points both ways for communication. Having a knowledge managem <br />city/county might be helpful. 211 is not what I'm talking about, I'm referring to <br />we tie the access to individual members, confirming waitlist interest. Increase <br />written, phone, internet, of course authorized by member, prior to removing fr <br />2/14/2023 05:31 PM <br />Ensure that all units in the Section 8 Certificate Program and the Housing Vou <br />2/10/2023 11:28 AM <br />Increase your staff. <br />2/10/2023 08:55 AM <br />There are very many people in need of housing from many backgrounds. howe <br />f d h b bl f k h l h ld b d <br />What recommendations do you have to change <br />Determination Policies? <br />Answered: 5 Skipped: 0 <br />RESPONSES (5) WORD CLOUD TAGS (0) <br />Search Responses <br />Showing 5 responses <br />Rent Increase, why is it that the amt. cannot be over a certain % for resident, y <br />HUD, which is my Tax Dollars? Please explain/summarize this process. <br />2/14/2023 05:31 PM <br />Inspect unit in response to Request for Lease Approval. Inform potential tenan <br />2/10/2023 11:28 AM <br />Survey affordable housing units rents semi-annually and adjust accordingly. <br />2/10/2023 08:55 AM <br />Affordable for seniors on limited income, with the economical increase in day <br />every day goals This increases homelessness <br />Ÿ <br />EXHIBIT 1