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Item 08 - Santa Ana Zoo Ticketing Software System
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11/01/2022 Special and Regular
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Item 08 - Santa Ana Zoo Ticketing Software System
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4/3/2024 12:10:17 PM
Creation date
8/14/2023 10:39:49 AM
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City Clerk
Doc Type
Agenda Packet
Agency
Clerk of the Council
Item #
8
Date
11/1/2022
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centaman <br />Highlight of a Similar Customer <br />As a glo bal organ ization. Contama n ho s im plc fnen ted Si m IN r exper ie r+CeS at s r8I locat ions <br />incl A ng Cl eveland Met ropa rks Zoo, Louisvil le Z-oo, Aultral is Zoo. Teo nga Zoo. Fwsn u C had e <br />Zoo, John Ball Zoo, Lincorn C hi ldren's Zoo, Tulsa Zoo and many rrtiore. <br />Exampie Zoo experienc-es: <br />Riverbanks Zoo and Aquarium <br />T US <br />r6+i6-eC' <br />-Costo mei Since- 2012 <br />Key Metrics; Ap p rox.1.2 m vi sitars/}year <br />40,004 rneiinber farniiies <br />70 point of Sale Terrninals <br />High lights; <br />44 <br />■ I nlegrated Single solu k ion wi k h So rvIC a Systems Assn-ciates (SSA G rou P) utilizin g Centa man i n <br />focFd and r-etail fo r a complete Ig i nteg rated POS <br />■ Park is high Iy cash I-eSS Yu ith g ift-�a rd Usa ge a iicouraged for al I r ides and add -on attractions <br />M igraled ko 'a n pa ss' mt m ber benefi t s and el4minated tbousan d s in maali ng of gu est paves <br />a rid coupons to m ffm bars <br />■ Rough 96% of ticket soles for 40,000 guests wae(e made online for their Roo at the Z-00 <br />(Hal Iow ee-n eveO sawing the park over 560,DOB in ticket costs from their previous system <br />27 <br />(P 2022 Centa m a n, Finc. All nghts rase r, ed- <br />
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