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<br /> <br /> <br />Coronavirus Emergency Rental Relief Fund for Tenants Page | 11 <br />Program Guidelines as of June 1, 2021 <br />As of June 1, 2021, Prospective Rent Payments Will Not Be Eligible For Payment <br />under CARES for Tenants. <br />Federal guidelines dictate that financial assistance for prospective rent payments is <br />limited to three months based on any application by or on behalf of the household . The <br />City’s program is only for payment of rental arrears for Santa Ana residents, up to the <br />maximum allowed (15 months). <br /> <br />Application Process: <br /> <br />Households with access to the Internet, including computers, smart phones or <br />tablets can complete the on-line application themselves. An email address is <br />required to register. Registrant must have access to their email account to verify <br />registration. The application is available in English, Spanish and Vietnamese. <br /> <br />Any adult that is listed on the lease or sublease can submit the application for rental <br />assistance on behalf of the household. Your household should only submit one <br />application. Duplicate applications will be rejected. <br /> <br />For Households with Internet Access and an Email Address: <br /> <br />Step 1. Visit the Neighborly online application portal at this link: <br />https://portal.neighborlysoftware.com/santaanaca/participant/Login <br /> <br />You can also access the online application portal here: <br />https://www.santa-ana.org/cares-for-tenants <br /> <br />EXHIBIT 3