Laserfiche WebLink
<br /> <br /> <br />Coronavirus Emergency Rental Relief Fund for Tenants Page | 7 <br />Frequently Asked Questions as of June 1, 2021 <br />Santa Ana by calling Maricela Marquez at (714) 667 -6962 or by e-mail at <br />mmarquez@santa-ana.org to remove your application. <br /> <br />Q21) Why are you asking about my race and ethnicity? <br />A. We ask about your race and ethnicity on the application as part of the <br />Department of Housing and Urban Development’s (HUD) and Department of <br />Treasury data collection purposes. It may even help Santa Ana get more federal <br />and/or state funds to help our residents. Your race or ethnicity does not impact <br />your eligibility for rental assistance. <br /> <br />Q22) Should I tell my landlord that I am applying for this program? <br />A. Yes. Communication between renters and landlords is important. Most landlords <br />do not want to lose good tenants and communication can go a long way to help <br />maintain a good relationship. <br /> <br />Q23) What if my landlord refuses to participate in the program? <br />A. If the landlord does not agree to accept such payment from the United Way of <br />Orange County after outreach to the landlord, the United Way of Orange County <br />may make such payments directly to the eligible household for the purpose of <br />making payments to the landlord. Specifically, the United Way of Orange County <br />will make reasonable efforts to obtain the cooperation of landlords to accept <br />payments. Outreach will be considered complete by the United Way of Orange <br />County if (i) a request for participation is sent in writing, by mail, to the landlord, <br />and the landlord does not respond to the request within 7 calendar days after <br />mailing; (ii) the United Way of Orange County has made at least three attempts <br />by phone, text, or e-mail over a 5 calendar-day period to request the landlord’s <br />participation; or (iii) a landlord confirms in writing that the landlord does not wish <br />to participate. The final outreach attempt or notice to the landlord must be <br />documented. <br /> <br />Q24) How will I be notified if I am approved to receive rental assistance? <br />A. You will receive an email notification that your application has been selected <br />and you will receive a second notification when the rental assistance payment <br />is paid directly to your landlord. <br /> <br /> <br /> <br />EXHIBIT 4