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<br />ServicePlus Support Services Agreement <br /> 12 <br /> <br />• Does not include <br />implementation of new <br />functionality) <br />Enhancement <br />s <br />Service Request Hours draw <br />down budget for <br />enhancements to the Clariti <br />configuration <br />Recommen <br />d that <br />CLIENT <br />allocate 30 <br />hours per <br />month <br />N/A As required Included <br />within Service <br />Request <br />Hours if <br />available, <br />additional <br />hours are <br />charged at <br />$125.00/Hour