Item 27 - As-Needed HVAC Repair Services

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F. M. THOMAS AIR CONDITIONING, INC. Contractor's License # 313574 231 Gemini Avenue, Brea, CA 92821 (800)660-0891 FAX(714)738-0886 (714)738-1062 December 7, 2020 City of Santa Ana Public Works 20 Civic Center Plaza Santa Ana, Ca 92701 Attn: Phil Neff LETTER OF INTRODUCTION Thank you for considering F.M. Thomas Air Conditioning for your service needs. We have been in business for over 46 years and have factory certified technicians on all makes and models. F.M. Thomas has been working with the City in one capacity or the other for the past 20 years. We have successfully completed a number of formal and informal projects. Our methodology and thorough service procedures have created the following value to the City and have allowed up to maintain very positive relationships with City staff. • We provide Journeyman technicians to conduct the maintenance, rather than tradesmen. These technicians have 10+ years of experience and have the knowledge to recognize issues and potential issues and resolve them immediately. • Service issues are immediately brought to the attention of City staff, allowing for discussions and quotes to make the necessary repairs • Other issues, outside of HVAC, are brought to the attention of City staff to minimize cost and loss of service to the City. These items include clogged roof drains, water leaks into the building, loose electrical connections, and broken doors/hatches. • Maintenance tasks are promptly completed as scheduled • Multiple journeymen are assigned to the City who have a broad range of qualifications, including the following certifications: NATE, NCI, Daiken, Honeywell, Johnson FX Controls, and Allen Brady/Danfoss/Yasakawa drives. • Strong working relationship with RSD/Johnson FX, ensuring that controls issues we cannot resolve in house will be resolved with the same urgency as if we were doing it. • Our long-term relationship with the City allows for our internal staff, including our dispatcher and project manager, to correctly assign technicians based upon need and to follow all of the City rules and procedures correctly the first time. • No OSHA/safety violations or City policy violations We are a full -service air-conditioning company with the ability to service complex systems, service DDC / pneumatic controls, replace ductwork/piping, retrofit existing systems, and replace systems with our own forces.