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EXHIBIT A-1: APPROVED QDRO PROCEDURES AND MODEL FORM FOR QUALIFIED PLANS Forthe City of Santa Ana Deferred Compensation Plan, 960140 1. INTRODUCTION. Empower has arranged for QDRO Consultants to review domestic relations orders (DROs) related to the Plan, and to determine whether they are qualified domestic relations orders (QDROs). The Plan is a defined contribution plan that provides a Participant with a benefit equal to the vested portion of the Participant's account balance. 1.1. These QDRO Procedures help Plan Participants and other interested parties prepare QDRQS more effectively and efficiently. Among other things, these QDRO Procedures explain: • Who to contact for relevant information or Plan documents; • The required information that must be in a DRO; • The important information that should be in a DRO, and how the DRO will be interpreted if such information is not included; • Model or sample language to assist the parties in preparing a DRO; • Where to send a draft or Executed DRO for review; • How the Alternate Payee's interests will be protected during the DRO review process, including any time or other limits on the review period; • The opportunity to revise a rejected DRO; • Who the Alternate Payee should contact to begin benefit payments; and • What happens when the Participant or Alternate Payee dies. 2. CONTACT INFORMATION. If you have questions or requests related to the review or determination of a QDRO, please contact QDRO Consultants at: QDRO Consultants www.qdros.com/contact If you need a Participant's benefit statement, Plan documents (such as a summary plan description), or if you have other questions or requests related to the Plan or a Participant, please contact the Plan Recordkeeperat: Empower P.O. Box 173764 Denver, CO 80217-3764 Phone:1-800-338-4015 Fax:1-866-633-5212 47 City Council 19 — 50 9/19/2023