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completeness: of such information. The Services are, also subject to the general market and financial conditions <br />existing at the time of usage. The retirement goal forecast. rand Investment advice recommendations are not a <br />guarantee of future results and are not a guarantee that a particular person will achieve their retirement goals. <br />Termination of Services <br />Participants may cancel their participation in OA or.the MA service at any time. Participants utilizing OA must <br />cornplete their cancellation online. Participants utilizing. the, MA service may cancel online or by calling an EAG <br />Investment adviser representative at the toll -free customer service number. <br />After cancellation ofthe: - -' <br />1. OA service, the individual will no longer have access to the online Investment recommendations. Because <br />EAG does not effect changes to the participant's/account holder's asset allocation and account balances, <br />the individual's balances will not be affected unless and until the individual affirmatively changes their <br />assettallocation and balance after the cancellation of OA - <br />2. MAservice; the participantwill havetheabilltytomake.allocation and investment option changes to their <br />account,, usually one to two business days following cancellation. Accordingly,the participant's; asset <br />allocation will remain the same as established in theMAservice unless and until the participant <br />affirmatively changes his/her asset allocation after cancellation of the MA service. <br />Participant Information <br />The use and storage of any information Is provided at the Individual's sole risk and responsibility. Such information <br />Includes, without limitation, an. individual's .personal and non-public information, amount number, password, <br />Identification, portfolio Information, amount balances and any other Information available an an individual's <br />personal computer. The Individual Is responsible for providing and maintaining the communications equipment <br />(including personal computers and modems) and telephone or other services required for accessing and using <br />electronic or automated services, and for all communications service fees and charges Incurred by the Individual in <br />amassing these services. EAG shall not bear any responsibility for either errors or failures caused by the malfunction <br />of any computer, communication systems, any computer viruses, and related problems that may be associated with <br />the use of the Services. <br />Assets Under Management <br />With respect to the services provided by EAG, as of December 31, 2021: <br />Discretionary investment management Among all services: <br />$75,081,939,787 <br />Non -discretionary investment advisory services among all services <br />$7,994,058,511 <br />in the amount of: - <br />Tomldlscretlonaryendnon-discretionary Investment management <br />$931O75,998,298 <br />and advisory services In the amount of: - - <br />Item 5 - Feesand Compensation - - - - <br />- For employer -sponsored retirement plans, fees are subject to negotiation by the plan sponsocwhlch may Include <br />plan -level pricing credits depending on the various optlon(s)-selected by the plan for Its participants.' In some <br />Instances, If agreed'to by the 'plan, the plan sponsors or recordkeeper' may 'pay EAG's fees on behalf of plan <br />participants. EAG resbNes the rightto offer discounted fees or other promotional pricing or to waive fees for any <br />particular peridd'tN time subjectto proper notification and disclosure. <br />8 <br />City Council 19 — 86 9/19/2023 <br />