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10/16/2023 <br />AVEVA 3-Year CF + Support Services <br />Attn:James Burk <br />CTYSA <br />Direct Opp <br />126 Mill Street <br />Healdsburg, CA 95448 <br />(866) 966-3376 <br />QUOTE 310624.2 <br />In Process <br />Bill To: <br />220 S. DAISY AVE <br />SANTA ANA, CA 92703 <br />Ship To: <br />CITY OF SANTA ANA <br />direct (714) 647-3315 <br />fax <br />direct <br />fax <br />main <br />(707) 473-3109 <br />(707) 473-3190 <br />(866) 966-3376 <br />From:Brent McDowell <br />brent.mcdowell@california.avevaselect.com <br />CITY OF SANTA ANA <br />CITY OF SANTA ANA <br />220 S. DAISY AVE <br />SANTA ANA, CA 92703 <br />Customer Site ID: 242485 City of Santa Ana, 220 S. Daisy Ave, Santa Ana, CA 92703 <br />Historian License(s) covered: 1965965, 2143477, 2143485, <br />WW HMI SCADA License(s) covered: 2143471, 2143475, 2143476, 2143478, 2143479, 2143480, 2143481, 2143482, 2143483, <br />2143484, 2143487, 2143488, 2143489, 2143490, 2143491, 2143492, 2143493, 2143494, 2143495, 2143496, 2143497, 2143498, <br />2318602 <br />AVEVA Reports License(s) covered: 1965966, 2143486 <br />Included with AVEVA Premium Customer First Program are the following services: <br />• Security fixes, patches, updates and Hotfixes (*Only available while the CF contract Is valid) <br />• Software version upgrades (*Only available while the CF contract is valid) <br />• Emergency 24/7/365 Technical Telephone Support <br />• AVEVA Direct Technical Support: Access to technical resources at both the local distributor and directly from AVEVA. <br /> • Access to the AVEVA Knowledge and Support Center website: Knowledge base, case management, software <br />downloads and more. <br />• Access to the Customer FIRST Mobile Support App <br />• E-Learning: Get on-demand access to AVEVA's rich library of modules <br />* Please Note: 3 Year Term requires a PO for all 3 years at time of purchase. <br />____________________________________________ <br />Wonderware solutions are now AVEVA solutions: Learn more about this exciting change here:https://sw.aveva.com/wonderware <br />Interested in additional training? Please visit our website and view our events schedule at https://california.avevaselect.com <br />Access the status of your order on our Online Order Status system!! Just click on the link contained in your order confirmation <br />to begin the login process. Once signed up you can access via https://california.avevaselect.com <br />Access our Return, Shipping, and other company policies at our website via <br />https://california.avevaselect.com/aboutus/policies.aspx <br />california.avevaselect.com <br />FOB:Healdsburg, CA <br />Pages: <br />Terms: <br />Freight: <br />Duration: <br />PO Number: <br />This quote is valid for 30 days. <br />Net 30 Days <br />Prepaid and Add <br />1 of 7 Remit to: 126 Mill Street, Healdsburg, CA 95448