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10/16/2023 <br />AVEVA 3-Year CF + Support Services <br />Attn:James Burk <br />CTYSA <br />Direct Opp <br />126 Mill Street <br />Healdsburg, CA 95448 <br />(866) 966-3376 <br />QUOTE 310624.2 <br />In Process <br />Bill To: <br />220 S. DAISY AVE <br />SANTA ANA, CA 92703 <br />Ship To: <br />CITY OF SANTA ANA <br />direct (714) 647-3315 <br />fax <br />direct <br />fax <br />main <br />(707) 473-3109 <br />(707) 473-3190 <br />(866) 966-3376 <br />From:Brent McDowell <br />brent.mcdowell@california.avevaselect.com <br />CITY OF SANTA ANA <br />CITY OF SANTA ANA <br />220 S. DAISY AVE <br />SANTA ANA, CA 92703 <br />SCOPE <br />This is a time and materials (T&M) cost proposal for the Services Team to upgrade an existing System Platform installation as well as providing <br />as-required support and assist with testing remaining sites for the City of Santa Ana. The approximate scope of work is defined below: <br />1.Upgrade the existing 2020 R2 System Platform installation to 2023 <br /> a. Architecture <br /> i. Two (2) partnered historians <br /> ii. Galaxy Repository <br /> iii. Two (2) redundant AOS <br /> 1. Modbus OI Server <br /> 2. WIN911 Alarm Notification <br /> iv. Two (2) RDS <br /> b. A migration approach will be used minimizing downtime and allowing the new and old systems to run in parallel during validation. <br /> c. Validation testing and startup <br />2. Assist with checkout for sites not yet tested during initial System Platform commissioning. <br />3. Provide as-needed extended support services. CoSA has recently completed equipment and control upgrades at several sites and expects to <br />complete similar upgrades at a few other sites in the future. These upgrades require significant modification of the System Platform installation. Support <br />during these upgrades is included in the extended support hours covered by this proposal. Additionally, appropriate documentation will need to be <br />developed. This includes finalizing the System Design document. <br />The extended support hours will be consumed on an as-needed basis and will be invoiced when consumed. Any hours not consumed by November <br />21st, 2026 will be lost. <br />For simplicity, a single rate will be used for all hours covered by this proposal. <br />All activity will be at the direction of James Burk, Senior Civil Engineer and XV Solutions Project Manager, Servando Varela. <br />ASSUMPTIONS <br />The following are assumptions or considerations that apply to this proposal. Deviations from these may result in schedule impact or additional costs to <br />the client. <br />1. All work to be completed remotely <br />2. The Service Team response to requests for support will be on a best-effort basis. There is no guaranteed service level or response time. <br />3. End user will be responsible for both the electrical and mechanical installation of all equipment <br />4. End user will provide any required project infrastructure not specifically provided as part of this proposal, including: <br /> a. All project hardware, including servers, workstations, mobile devices, network, etc., and they shall assure that it meets required project <br />specifications <br /> b. Mounting, installation, and wiring of all project hardware, and that it is operational and properly mounted, installed and wired and is ready for operation <br /> c. Server & workstation configuration including OS, network, virtualization, etc., and they shall assure that it is operational and properly configured to <br />support required network communications <br /> d. Server & workstation software licensing, including OS (Windows), virtualization, database, and other system-level software <br /> e. Any specific application software licensing (e.g., Aveva, Microsoft Office, Rockwell, etc.) <br /> f. Will make infrastructure available for project development and testing as required <br />5. End user shall provide reliable, robust remote access to relevant systems sufficient to allow remote development, testing, & support <br />6. End user shall provide required user credentials and permissions <br />7. End user shall ensure that appropriate, qualified staff are readily available to assist with all aspects of the project's design, development, testing, and <br />deployment <br />8. End user-provided infrastructure, staff, and assets will be ready for defined onsite activities upon the Service Team’s arrival onsite. Additional on-site <br />time or return visits to site due to lack of client system readiness, unavailability of support resources, etc. are subject to additional charges at our <br />AVEVA Engineering Support <br />california.avevaselect.com <br />FOB:Healdsburg, CA <br />Pages: <br />Terms: <br />Freight: <br />Duration: <br />PO Number: <br />This quote is valid for 30 days. <br />Net 30 Days <br />Prepaid and Add <br />5 of 7 Remit to: 126 Mill Street, Healdsburg, CA 95448