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Purpose...................................................................................................... 3 <br />Assumptions................................................................................................. 3 <br />Task 1- <br />Deployment <br />Program Management - Proof of Concept, ....................... .............. <br />4 <br />Task <br />1.1 <br />- AMI Program Kickoff........................................................................ <br />4 <br />Task <br />1.2 <br />- Proof of Concept Planning................................................................. <br />4 <br />Task <br />1.3 <br />- Oversee/Support Proof of Concept Deployment ........................................ <br />5 <br />Task <br />1.4 <br />- Oversee/Support System(s) Training ..................................................... <br />6 <br />Task <br />1.5 <br />- Oversee/Support System(s) Testing ...................................................... <br />6 <br />Task <br />1.6 <br />- Oversee Systems Integration.............................................................. <br />7 <br />Task2- <br />Business Process Re-Engineering................................................................ <br />7 <br />Task2.1 <br />- Current State................................................................................ <br />8 <br />Task <br />2.2 <br />- Conceptual Future State (#1)............................................................. <br />8 <br />Task <br />2.3 <br />- As -Built Future State(#2).................................................................. <br />9 <br />Task2.4 <br />- Business Process Audit....................................................................10 <br />Task 3- <br />Communications <br />Campaign....................................................................10 <br />Task3.1 <br />- Communications Campaign Planning....................................................1D <br />Task3.2 <br />- Organizational Awareness................................................................11 <br />Task <br />3.3 <br />- Customer Communications...............................................................11 <br />Task 4- <br />Full <br />Deployment Quality Assurance and Quality Control ,, ..... I .... I.....................11 <br />Task <br />4.1 <br />- Oversee and Support Full Deployment..................................................11 <br />Task 5 <br />- Business <br />Intelligence and Reporting..........................................................13 <br />Task <br />5.1 <br />Discovery and Use Case Identification..................................................14 <br />Task5.2 <br />- Use Case Design............................................................................14 <br />Task <br />5.3 <br />- Recommendations Report.................................................................15 <br />The City of Santa Ana Page 12 <br />