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ServicePlus Support Services Agreement <br />Avoce++e <br />Does not include <br />Implementation of new <br />functionality) <br />Enhancement <br />Service Request Hours draw <br />YRecommen <br />NIA mm <br />As required <br />Included <br />s <br />down budget for <br />d that <br />within Service <br />enhancements to the Clariti <br />CLIENT <br />Request <br />configuration <br />allocate 30 <br />Hours if <br />hours per <br />krvallable, <br />month <br />dditional <br />ours are <br />charged at <br />125.00/Hour <br />12 <br />