Agenda Packet_2024-03-19 - Laserfiche WebLink

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RHomeless Services The City provides a wide -range of services and resources for homeless persons through shelter, outreach, permanent supportive housing, project -based vouchers, and affordable housing opportunities. -f r JL i v »Above: Two parts of a completed mural within Navigation Center by Brian Peterson. In 2023, the City continued working diligently with its partners through the Orange County Continuum of Care to end homelessness in Orange County, beginning with Santa Ana. The City continues to support the Santa Ana Navigation Center 24-hour shelter with 200 beds that serves Santa Ana residents. The site includes a commercial kitchen, men's, women's and family dorms, offices for case management and medical services and an outdoor area for participants and their pets. Guests are offered a robust package of supportive services to transition to permanent housing and to cope with underlying issues causing them to cycle through the system. Illumination Foundation, the selected operator of the shelter, partners with Clarke Lew Medical Corp to provide medical and mental healthcare services, exclusive of substance use counseling for clients onsite at the shelter. In 2023, the City's Homeless Services Division and partnering agencies contacted 6,568 unique clients through homeless services outreach teams, and 7,950 clients2 were engaged in case management services. Moreover, 509 individuals were referred into the Carnegie Navigation Center, another 165 were referred to other temporary shelters including the Yale Navigation Center or shelters outside of the county limits, and 776 individuals were exited off the streets3. 2 An individual can be counted more than once if they received services on different dates. 3 Exited off the streets means finding temporary shelter, finding an alternate source of housing, reconnecting with family, entering a hospital/health care facility, or other change of living situation. I City Council 13 — 15 3/19/2024