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Parties agree that the use of high -quality, integrated data is essential to inform decisions made by <br />policymakers, employers, and job seekers. Additionally, it is vital to develop and maintain an <br />integrated case management system, as appropriate, that informs customer service throughout <br />customers' interaction with the integrated system and allows information collected from customers <br />at intake to be captured once. <br />Parties further agree that the collection, use, and disclosure of customers' personally identifiable <br />information (PIT) is subject to various requirements set forth in Federal and State privacy laws. <br />Partners acknowledge that the execution of this MOU, by itself, does not function to satisfy all of <br />these requirements. <br />All data, including customer PIT, collected, used, and disclosed by Partners will be subject to the <br />following: <br />a. Customer PIT will be properly secured in accordance with the SAWD13's policies and <br />procedures regarding the safeguarding of PII; <br />b. The collection, use, and disclosure of customer education records, and the PIT contained <br />therein, as defined under FERPA, shall comply with FERPA and applicable State privacy <br />laws; <br />c. All confidential data contained in Unemployment Insurance wage records must be <br />protected in accordance with the requirements set forth in 20 CFR part 603; <br />d. All personal information contained in Vocational Rehabilitation records must be protected <br />in accordance with the requirements set forth in 34 CFR 361.38; <br />e. Customer data may be shared with other programs, for those programs' purposes, within <br />the AJCC network only after the informed written consent of the individual has been <br />obtained, where required; <br />f Customer data will be kept confidential, consistent with Federal and State privacy laws and <br />regulations; and, <br />g. All data exchange activity will be conducted in machine readable format, such as HTML <br />or PDF, for example, and in compliance with Section 508 of the Rehabilitation Act of 1973, <br />as amended (29 U.S.C. § 794 (d)). <br />All AJCC and Partner staff will be trained in the protection, use, and disclosure requirements <br />governing PIT and any other confidential data for all applicable programs, including FERPA- <br />protected education records, confidential information in Ul records, and personal information in <br />VR records. <br />18) CONFIDENTIALITY <br />All parties expressly agree to abide by all applicable Federal, State, and local laws and regulations <br />regarding confidential information, including PH from educational records, such as but not limited <br />13 <br />