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<br />AA No. 2024-01, CUP No. 2024-01, and CUP No. 2024-02 for McDonald's Restaurant at <br />2101 and 2109 E. Santa Clara Avenue <br />February 26, 2024 <br />Page 6 <br />The project would be required to meet all development standards and would apply for <br />ministerial permits through the City, including a demolition permit, landscape permit, <br />grading permit, building permits and occupancy permits. With approval of the zone <br />change and CUP, the proposed project would be consistent with the Santa Ana Municipal <br />Code (SAMC). In addition, the project is located within an area characterized primarily by <br />retail and commercial uses. Therefore, the project would be consistent with the C5 zoning <br />district, would not conflict with the SAMC, and would be consistent with the GC land use <br />designation. <br />The proposed drive-through was designed and intended to generate the least amount of <br />community impacts as possible. An analysis of the site access and site circulation <br />determined that the proposed site plan provides adequate spaces for vehicles to maneuver <br />through the project site and drive-through. In addition, a drive-through evaluation was <br />provided which was intended to determine if the proposed circulation plan provides <br />adequate on-site drive-through storage capacity to accommodate the peak on-site vehicle <br /> demands. The analysis determined that the dual drive-through lanes exceed the City’s <br />stacking requirements and will allow for a storage capacity of approximately 16 cars, which <br />is sufficient capacity to accommodate average and peak vehicle demands for the <br />proposed project without disrupting drive aisles or on-site parking spaces. <br /> As designed, the proposed building will implement many of the current McDonald’s <br /> restaurant design improvements. McDonald’s restaurants are designed to optimize <br />operations, drive-through lane configurations, parking, and on-site circulation. To reduce the <br /> vehicle drive-through wait time, McDonald’s has developed equipment and procedures to <br />improve cook times and crew efficiency. These improvements include dual order boards (or <br />a side-by-side drive-through) that enables customers to place orders earlier. The side-by- <br />side drive-through allows two cars to stack next to each other which allows the kitchen more <br />cook time to prepare the food to have it ready by the time the customer gets to the pickup <br />window. <br /> Since the proposed McDonald’s provides a drive-through storage capacity of 16 vehicles, <br />the proposed drive-through lane will accommodate the reference average queue length of <br />5 to 11 vehicles. At no time does the existing or reference peak queue exceed a maximum <br />of 15 vehicles. The drive-through queuing analysis demonstrates that the maximum vehicle <br />queue of 16 vehicles can be accommodated within the drive-through. The site plan provides <br />adequate drive-through storage capacity to serve the average queue length of 5 to 11 <br />vehicles within the drive-through lane. During peak drive-through demands, the site plan <br />can accommodate a total of 16 vehicles within the drive-through. Therefore, peak queuing <br />can be accommodated within the drive-through as designed, and vehicles queuing in the <br />drive-through will have adequate space to queue within the project and will not enter onto <br />East Santa Clara Avenue. <br /> <br />