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d. FIRM AND TEAM EXPERIENCE <br />i. A general description of the firm, including size and number of employees working <br />directly with the City on this agreement. <br />HERA is located at 1900 S. Harbor City Blvd., Suite 211, Melbourne, Florida, and will <br />be responsible for providing registration software, software support and training, online <br />registration, reporting, and customer service. HERA started branding last year and was the <br />registration arm for Break Point Law which was established in 2018. We currently have 20 <br />employees and contractors working with us with a combined 60+ years of experience <br />administering property registration programs for communities across the country. <br />Our group works together to provide a cohesive coalition for obtaining data, data <br />analysis, data management, software, collection processes, reporting, and enforcement <br />necessary to provide the City a successful and meaningful property registration program. <br />ii. Firm's nearest address serving the City of Santa Ana and headquarters address <br />Nearest address serving City of Santa Ana: <br />24385 Jackson Ave. #108h <br />Murrieta, CA 92562 <br />HERA headquarters address: <br />1900 S. Harbor City Blvd. Ste. 211 <br />Melbourne, FL 32901 <br />iii. Name and contact information of the supervising Project Manager/Principal Agent, to be <br />assigned to the agreement. The Project Manager/Principal Agent shall be the primary <br />contact person to represent your firm and will be the person to conduct the presentation, <br />if invited to an interview. <br />The Project Manager/Principal Agent for the City is: <br />Clifford J. Johnson, CEO <br />Office: (321) 234-5303 <br />Cell: (321) <br />Email: ciohnson(tDheraregistry.com <br />iv. Resumes for all key staff proposed describing relevant experience. <br />Please refer to the following pages containing HERA's Organizational Chart and Team <br />Members' Bios. <br />4 <br />