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(a <br />CITY OF SANTA ANA <br />EXHIBIT I <br />SCOPE OF SERVICES <br />Consultant shall perform services as set forth below. <br />I. Data Collection, Review of Current Fees, Rate Structures, and Cost Analysis <br />a. Participate in a kick-off meeting between consultant and City staff to review objectives of <br />study, agree to methodology, exchange information, timing and schedule for all tasks, and <br />to determine information to be provided by Agency staff. <br />b. Review applicable City documents including but not limited to General Plan, Master Plans, <br />Capital Improvement Program (CIP), current fees, municipal code, and other relevant City <br />documents. <br />c. Evaluate the City's existing services to gain an understanding of the City's operations. <br />d. Meet with staff and conduct interviews as needed to gain an understanding of the City's <br />functions and operations. <br />e. Research cost restrictions by funding agencies, such as Caltrans. <br />f. Review methodology of various user fees levied by the city. <br />g. Research methodologies on existing indirect and administrative costs the City charges <br />internally. <br />II. Billing Hours <br />a. Develop billable hour targets for Public Works Agency staff members in CIP Engineering, <br />Construction and Traffic based on direct and indirect cost calculations. <br />b. Identify all indirect costs associated with staff activities. <br />c. Calculate full cost (direct and indirect) hourly rates for Engineering staff, based on differing <br />program allowances and restrictions. <br />d. Ensure costs are appropriate and applicable to funding agency guidelines, including <br />Caltrans. <br />e. Develop a training and management program to ensure staff are aware of targets and how <br />to correctly and accurately manage timesheets. <br />f. Monitor timesheets on a monthly bases to ensure target hours are being met. <br />III. User Fees <br />a. Determine full costs of both fixed and variable user fees in Public Works. <br />b. Identify alternative methods (if any) of charging fees to ensure efficient and reasonable <br />rates. <br />IV. Findings, Recommendations, Final Reporting and Presentations <br />City of Santa Ana RFP 24-051 Page 16 of 31 <br />