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Finance & Management HIGHLIGHTS1 <br />2 <br />3 <br />4 <br />Technology Modernization <br />Implemented new dog license software. Completed major upgrades of <br />cashiering and utility billing software. <br />Community Safety <br />Completed an Emergency Medical Services Transportation & Optimization <br />Study, including recommendations to improve oversight and funding. <br />Balanced Budget <br />Worked with Cannabis Industry to improve tax collection. Applied to state <br />programs and used federal funding to improve water and sewer collections. <br />Communications <br />Earned awards for budget document and annual financial statements. <br />Implemented a new financial reporting standard requiring review of every <br />Software agreement. Expanded budget community engagement with a <br />budget video and mailed postcards to every household.91